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- HomeGoods
About HomeGoods
HomeGoods is a major American off-price home fashions retailer owned and operated by The TJX Companies, Inc. The chain specializes in discounted furniture, rugs, lighting, decorative accessories, bedding, cookware, tabletop products, pet merchandise, gourmet foods and other products for the home. HomeGoods uses an off-price retail model in which merchandise changes frequently, giving customers a different assortment from one store visit to another. TJX describes HomeGoods as the leading off-price retailer of home fashions in the United States.
HomeGoods was introduced in 1992 and has grown into a nationwide retailer operating across the United States, including Puerto Rico. HomeGoods stores operate both as standalone locations and in combination or superstore formats with TJ Maxx or Marshalls. As of August 1, 2026, TJX reported 973 HomeGoods stores in operation, in addition to 86 U.S. Homesense stores within the broader HomeGoods segment.
HomeGoods is not a separately traded corporation. It is a retail banner of The TJX Companies, Inc., whose current principal executive offices are located at 770 Cochituate Road, Framingham, Massachusetts 01701. TJX employed approximately 377,000 associates at the end of fiscal 2026 and operated more than 5,200 stores across its global portfolio. HomeGoods-specific employee totals are not separately reported in TJX’s current public filings.
Quick Information
Corporate Phone Number
+1 (508) 390-1000
This is the current corporate telephone number of The TJX Companies, Inc., the parent company of HomeGoods.
TJX’s latest 2026 SEC filings list this number with the company’s Framingham principal executive offices.
Customer Service Number
1-800-888-0776
HomeGoods officially publishes this number for in-store inquiries and Customer Service.
Current published Customer Service hours are:
Monday through Friday: 9:00 AM to 6:00 PM Eastern Time
Hours may change for holidays or special events.
Corporate Office Address
The TJX Companies, Inc.
770 Cochituate Road
Framingham, MA 01701
United States
This is the current corporate headquarters and principal executive-office address of HomeGoods’ parent company.
Headquarters Address
HomeGoods / The TJX Companies, Inc.
770 Cochituate Road
Framingham, Massachusetts 01701
United States
HomeGoods is part of TJX’s U.S. HomeGoods segment and does not maintain a separately disclosed public-company headquarters from its parent company.
HomeGoods does not publish a universal plain-text customer-service email address for ordinary customer inquiries.
Customers can send messages through the official HomeGoods Customer Service form.
Media / Influencer Inquiries: homegoodsmedia@edelman.com
Industry
Off-Price Retail, Home Furnishings, Furniture, Home Décor, Housewares, Rugs, Lighting, Kitchenware, Pet Products and Specialty Retail
Founded
1992
TJX’s official corporate history confirms that HomeGoods was introduced in 1992.
The chain celebrated its 30th anniversary in 2022.
Number of Employees
HomeGoods does not publicly report a separate employee total.
Its parent company, The TJX Companies, Inc., employed approximately 377,000 associates as of January 31, 2026.
Because this total covers TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra and TJX’s international operations, it should not be described as the HomeGoods-only workforce.
Corporate Office Hours
TJX does not publish general public walk-in hours for its Framingham headquarters.
HomeGoods Customer Service is currently available:
Monday through Friday: 9:00 AM to 6:00 PM ET
For vendors, TJX’s Corporate Buying Office is available Monday through Friday from 9:00 AM to 5:00 PM ET.
Website
Investor Relations
https://www.tjx.com/investors/
HomeGoods is part of The TJX Companies, Inc., which is publicly traded on the New York Stock Exchange under ticker symbol TJX.
TJX Investor Relations provides financial results, annual reports, SEC filings, shareholder information and corporate-governance resources.
Careers Page
HomeGoods retail careers are managed through The TJX Companies’ Careers platform.
Opportunities include store management, merchandising, retail operations and other HomeGoods and TJX roles.
HomeGoods Products & Services
Furniture
HomeGoods sells an ever-changing selection of furniture products.
Merchandise can include chairs, tables, cabinets, benches, accent furniture and other home furnishings.
TJX specifically identifies furniture as a major HomeGoods category.
Rugs
HomeGoods provides area rugs and other floor coverings.
Products vary by store and may include different designs, sizes and materials.
Lighting
HomeGoods sells decorative and functional lighting products.
Offerings can include table lamps, floor lamps and other home-lighting accessories.
Decorative Accessories
Decorative accessories are a central part of the HomeGoods product assortment.
Customers can find wall décor, decorative objects, mirrors, seasonal merchandise and other home accents.
Soft Home Products
HomeGoods offers soft-home merchandise such as bedding, pillows, throws and related textile products.
TJX identifies soft home as one of the retailer’s major merchandise categories.
Tabletop Products
HomeGoods carries tabletop products for dining and entertaining.
Selections may include dinnerware, serving pieces, glassware and related merchandise.
Cookware
HomeGoods sells cookware and kitchen products.
The assortment can include pots, pans, utensils, bakeware and other cooking-related merchandise.
Gourmet Food
Many HomeGoods stores feature expanded gourmet-food sections.
Products may include specialty foods, snacks, beverages and gift-oriented food items.
Pet Products
HomeGoods provides pet merchandise including beds, feeding products, toys and accessories.
TJX identifies pet merchandise as an expanded HomeGoods category.
Seasonal Décor
HomeGoods carries seasonal and holiday merchandise throughout the year.
Because the company’s assortment changes frequently, seasonal selections vary by store and shopping period.
Storage and Organization
Customers can find storage baskets, organizers, shelving accessories and other products designed for home organization.
Kitchen and Dining Products
HomeGoods carries kitchen and dining products ranging from cookware to decorative tabletop merchandise.
Inventory varies continuously based on the off-price buying model.
Bath Products
HomeGoods sells bath accessories and home textiles.
Products can include towels, shower accessories, storage and decorative bathroom items.
Bedding
Customers can find bedding products including sheets, comforters, pillows and related bedroom merchandise.
Gifts
HomeGoods stores offer decorative, seasonal and specialty items that can be purchased as gifts.
Merchandise changes frequently, so the specific selection varies by store.
Off-Price Shopping
HomeGoods operates under TJX’s off-price retail model.
TJX states that its mission is to offer quality, fashionable and branded merchandise generally 20% to 60% below full-price retailers’ regular prices on comparable merchandise.
Store Shopping
HomeGoods’ business is primarily store-based.
As of August 1, 2026, the company operated 973 HomeGoods locations across the United States.
Gift Cards
HomeGoods participates in TJX gift-card programs.
Gift cards can generally be used across eligible TJX U.S. brands subject to current card terms.
TJX Rewards Credit Card
HomeGoods customers can use eligible TJX Rewards credit cards.
Customer-support numbers are:
TJX Rewards Credit Card: 1-800-952-6133
TJX Rewards Platinum Mastercard: 1-877-890-3150
HomeGoods Corporate Phone Numbers
Corporate Phone Number
+1 (508) 390-1000
This is the current corporate number for The TJX Companies, Inc.
TJX’s August 2026 SEC filings continue to list this number with its Framingham headquarters.
Corporate Headquarters Number
+1 (508) 390-1000
This is the verified number for TJX’s principal executive offices.
Headquarters Number
+1 (508) 390-1000
Corporate headquarters:
770 Cochituate Road
Framingham, MA 01701
Corporate Office Number
+1 (508) 390-1000
This is the parent company’s verified corporate-office number.
Customer Support Number
1-800-888-0776
HomeGoods publishes this number for customer-service and in-store inquiries.
Customer Service Number
1-800-888-0776
Current hours:
Monday through Friday: 9:00 AM to 6:00 PM ET
Toll-Free Number
1-800-888-0776
This is HomeGoods’ primary verified toll-free customer-service number.
Sales Number
HomeGoods does not publish a centralized consumer sales telephone number.
Purchases are generally made at individual HomeGoods stores.
Support Number
1-800-888-0776
This is HomeGoods’ current verified consumer-support number.
Billing Number
HomeGoods does not publish a dedicated general billing telephone number.
For questions involving the TJX Rewards Credit Card, customers should contact Synchrony Bank:
TJX Rewards Credit Card: 1-800-952-6133
TJX Rewards Platinum Mastercard: 1-877-890-3150
Regional Office Number
HomeGoods does not publish one universal regional-office number.
Store and regional contacts vary according to location.
Branch Office Number
Individual HomeGoods stores have their own local telephone numbers.
Customers should use the official store locator to find the appropriate store contact.
Local Office Number
Local store numbers vary by location.
There is no one local number that applies to every HomeGoods store.
International Number
HomeGoods itself operates in the United States and Puerto Rico.
The broader TJX Companies operates internationally through other banners.
For TJX shareholder services outside the United States:
1-201-680-6578
Emergency / After-Hours Number
HomeGoods does not publish a separate corporate emergency or after-hours number.
For urgent matters occurring in a store, customers should contact local store management or appropriate emergency services as required.
Investor Relations Number
1-508-390-2323
TJX publishes this number for analysts and investors seeking financial information about the company.
Shareholder Services Number
1-866-606-8365
Outside the United States:
1-201-680-6578
These numbers are published by TJX for Computershare shareholder services.
Media / Press Number
For HomeGoods media or influencer inquiries:
Email: homegoodsmedia@edelman.com
HomeGoods does not currently publish a dedicated media telephone hotline on its Customer Service page.
For TJX Global Communications:
1-508-390-2323
Human Resources (HR) Number
HomeGoods does not publish one universal public HR telephone number for job applicants.
Applicants should use the official TJX Careers website.
Reservations / Booking Number
Not applicable.
HomeGoods is a home-fashions retailer and does not operate a general reservation or booking service.
Corporate Buying Office Number
508-390-3000
HomeGoods officially instructs prospective vendors to contact:
The TJX Companies, Inc. Corporate Buying Office
770 Cochituate Road, Framingham, MA 01701
Current hours are:
Monday through Friday: 9:00 AM to 5:00 PM ET.
How to Reach a Real Person at HomeGoods
For ordinary HomeGoods customer assistance, call 1-800-888-0776. HomeGoods publishes this number specifically for in-store inquiries, with representatives currently available Monday through Friday from 9:00 AM to 6:00 PM Eastern Time. Customers can also send a message through the HomeGoods Customer Service page. For questions specifically involving a TJX Rewards credit card, use the Synchrony support number printed for the applicable card rather than the standard HomeGoods Customer Service line.
If your concern relates to a specific HomeGoods store, contacting that store or its manager first may be the quickest route because local staff can investigate purchases, returns, merchandise and store-service issues. Have the store location, receipt, date of purchase and product information ready. If local management cannot resolve the issue, call HomeGoods Customer Service and explain the steps already taken.
HomeGoods Headquarters & Corporate Office Address
Current HomeGoods Corporate Headquarters
Because HomeGoods is part of The TJX Companies, Inc., its corporate headquarters is associated with TJX’s principal executive offices:
The TJX Companies, Inc.
770 Cochituate Road
Framingham, MA 01701
United States
Corporate Phone: +1 (508) 390-1000
Current August 2026 SEC records confirm this as TJX’s business and mailing address.
Corporate Office Address
The TJX Companies, Inc.
770 Cochituate Road
Framingham, Massachusetts 01701
United States
HomeGoods operates as one of TJX’s major U.S. retail businesses.
Principal Executive Offices Address
770 Cochituate Road
Framingham, MA 01701
United States
Phone: 508-390-1000
TJX continues to use this address in current 2026 regulatory filings.
Corporate Buying Office Address
The TJX Companies, Inc.
Corporate Buying Office
770 Cochituate Road
Framingham, MA 01701
United States
Phone: 508-390-3000
HomeGoods publishes this contact for businesses interested in becoming vendors.
Global Communications Address
The TJX Companies, Inc.
Global Communications
770 Cochituate Road
Framingham, MA 01701
United States
Phone: 508-390-2323
Office of the Secretary / Legal Department Address
Office of the Secretary / Legal Department
The TJX Companies, Inc.
770 Cochituate Road
Framingham, MA 01701
United States
TJX provides this address for communications to its Board and certain corporate matters.
Stock Transfer Agent Mailing Address
Computershare
P.O. Box 43006
Providence, RI 02940-3006
United States
This address is for TJX shareholder services rather than HomeGoods consumer complaints.
Stock Transfer Agent Overnight Address
Computershare
150 Royall Street, Suite 101
Canton, MA 02021
United States
This address is for overnight shareholder correspondence.
How to File a Complaint Against HomeGoods
Customers who experience a problem involving a HomeGoods purchase, return, employee interaction, store service, merchandise or another retail issue should gather relevant documentation before contacting the company. Helpful records include the receipt, product information, store location, transaction date, photographs and details of previous conversations with store employees.
Step 1: Contact the HomeGoods Store
Begin with the HomeGoods location where the purchase or service issue occurred.Speak with the Customer Service desk and explain the problem clearly.Bring your receipt and merchandise when applicable.
Step 2: Speak With Store Management
If the first store employee cannot resolve the problem, ask for the store manager or manager on duty.Explain what happened, what action has already been taken and the resolution you are requesting.Store management can often address returns, purchase issues and customer-service concerns directly.
Step 3: Contact HomeGoods Customer Service
If the store cannot resolve the complaint, call:
1-800-888-0776
Current hours are:
Monday through Friday: 9:00 AM to 6:00 PM Eastern Time.
Provide the store location, receipt information and a concise explanation of the issue.
Step 4: Send a Message Through HomeGoods Customer Service
HomeGoods provides an online message form on its official Customer Service page.Do not include highly sensitive information such as a full credit-card number, Social Security number, driver’s-license number or bank-account number.HomeGoods specifically warns customers against sending this information through the form.
Step 5: Contact the Appropriate Credit Card Provider
If the complaint concerns a TJX Rewards credit-card account, contact Synchrony Bank directly.
TJX Rewards Credit Card: 1-800-952-6133
TJX Rewards Platinum Mastercard: 1-877-890-3150
These financial-account matters are handled separately from ordinary HomeGoods retail complaints.
Step 6: Keep Your Documentation
Retain receipts, photographs, product information and records of any HomeGoods Customer Service contacts.Record the date of each interaction and any reference information provided.
Step 7: Follow Up on the Complaint
If the first response does not resolve the issue, contact HomeGoods Customer Service again.Explain what action has already been taken and which part of the complaint remains unresolved.
Step 8: Contact Corporate Headquarters When Appropriate
For a broader unresolved corporate matter, the current parent-company headquarters is:
The TJX Companies, Inc.
770 Cochituate Road
Framingham, MA 01701
United States
Corporate Phone: +1 (508) 390-1000
Routine store complaints should normally go through the individual store and HomeGoods Customer Service first.
Step 9: Escalate Specialized Corporate Matters
For investor matters:
1-508-390-2323
For vendor matters:
508-390-3000
For HomeGoods media and influencer matters:
Use the specialized contact only when the complaint or request actually relates to that function.
Step 10: Consider an External Consumer Complaint When Appropriate
If a significant consumer issue remains unresolved, customers may consider the appropriate consumer-protection or payment-dispute process applicable to their location and type of transaction.Keep the receipt, complaint correspondence and other documentation so the issue and previous attempts to resolve it can be demonstrated clearly.
