Fidelity Investments Headquarters & Corporate Office

About Fidelity Investments

Fidelity Investments is a major financial-services company providing investment, retirement, brokerage and wealth-management services to individuals, businesses and institutions.

The company offers brokerage accounts, retirement plans, mutual funds, investment research, financial planning and other financial products and services.

Fidelity Investments is headquartered in Boston, Massachusetts.

Quick Information

Company Name

Fidelity Investments

Industry

Financial services and investment management

Founded

1946

Headquarters

Boston, Massachusetts

Corporate Headquarters Address

245 Summer Street
Boston, MA 02210
United States

Customer Service

1-800-343-3548

Company Type

Privately held

Parent Company

FMR LLC

Official Website

https://www.fidelity.com/

Products and Services

Fidelity provides:

• Brokerage accounts
• Retirement accounts
• Mutual funds
• ETFs
• Stocks
• Bonds
• Investment research
• Financial planning
• Wealth management
• 401(k) services
• IRA accounts
• Cash management
• College savings
• Institutional services

Availability depends on account type and eligibility.

Corporate Phone Numbers and Contact Information

Fidelity Customer Service

Phone: 1-800-343-3548

Customers may contact Fidelity regarding:

• Brokerage accounts
• Retirement accounts
• Transactions
• Account access
• Investments
• Statements
• Transfers
• Financial products

How to Reach a Real Person at Fidelity

Have available:

• Account information
• Account number, when appropriate
• Transaction details
• Date of transaction
• Statement information
• Description of the issue

Never provide passwords or security codes to an unsolicited caller.

Fidelity Investments Headquarters and Corporate Office Address

Fidelity Investments

245 Summer Street

Boston, MA 02210

United States

Account and Investment Assistance

Customers may need assistance with:

• Account access
• Brokerage transactions
• Retirement accounts
• Transfers
• Statements
• Investment information
• Beneficiary information
• Cash management
• Technical problems

How to File a Complaint Against Fidelity Investments

Step 1: Contact Fidelity customer service.

Step 2: Explain the issue and provide relevant account information.

Step 3: Request a case or reference number.

Step 4: Keep statements and correspondence.

Step 5: Request escalation if the issue remains unresolved.

Step 6: Submit a formal complaint when appropriate.

Step 7: For regulated financial matters, consider contacting the appropriate regulatory authority.

Step 8: Keep all supporting records.

Corporate and Investor Information

Fidelity Investments operates under FMR LLC and provides financial services to millions of customers.

Because Fidelity is privately held, it is not a separately publicly traded company.

Frequently Asked Questions

1. Where is Fidelity Investments headquartered?

Fidelity Investments is headquartered at 245 Summer Street, Boston, Massachusetts.

2. What is Fidelity Investments’ customer service number?

Fidelity customer service can be reached at 1-800-343-3548.

3. What does Fidelity Investments do?

Fidelity provides brokerage, retirement, investment, wealth-management and financial-planning services.

4. Who owns Fidelity Investments?

Fidelity Investments operates under FMR LLC, a privately held financial-services company.

5. How do I contact Fidelity customer service?

Customers can contact Fidelity through its official customer-service channels or telephone support.

6. How do I complain about Fidelity?

Start by contacting Fidelity customer service and request escalation or a formal complaint process when necessary.

7. Does Fidelity offer retirement accounts?

Yes. Fidelity offers retirement products including IRAs and employer-sponsored retirement-plan services.

8. Can I visit Fidelity headquarters for customer service?

The Boston corporate headquarters should not automatically be treated as a public walk-in customer-service center.

9. Is Fidelity Investments publicly traded?

Fidelity Investments itself is not publicly traded; it operates under privately held FMR LLC.