R.E. Michel Headquarters & Corporate Office

About R.E. Michel Company

R.E. Michel Company, LLC is a major U.S. wholesale distributor of heating, air conditioning, refrigeration, propane, and related equipment, parts, tools, and supplies. The company was founded in Baltimore, Maryland in 1935 and has grown from a regional distributor into one of the largest HVACR and propane distribution networks in the United States. Its business model is focused primarily on serving professional contractors, service companies, installers, institutions, government customers, and other trade buyers rather than functioning as a conventional consumer retail chain. Current industry records identify the company as operating more than 300 branch locations across more than 30 states.

R.E. Michel distributes equipment and supplies used in residential, commercial, and industrial heating and cooling systems. Its catalog includes air-conditioning equipment, heating products, refrigeration components, hydronics, ventilation, motors, electrical products, controls, ductwork, sheet metal, propane equipment, indoor-air-quality products, tools, test instruments, piping, valves, water-heating equipment, and related supplies. The company works with more than 1,000 manufacturers and offers more than 35,000 line items, allowing contractors to source a broad range of parts and equipment through one wholesale network.

R.E. Michel remains a privately held company and there is no current verified evidence of a major acquisition, merger, bankruptcy, or parent-company change that would require replacing the R.E. Michel name or headquarters structure. Its corporate and central distribution operations continue to be based in Glen Burnie, Maryland. The company has expanded extensively through branch growth and maintains a large central distribution facility that supports its nationwide network. Its long operating history and contractor-focused model distinguish it from consumer-facing home-improvement retailers.

R.E. Michel Company Headquarters & Corporate Office Address

Current Headquarters

R.E. Michel Company, LLC
One R.E. Michel Drive
Glen Burnie, MD 21060-6495
United States

R.E. Michel’s current official credit application identifies One R.E. Michel Drive in Glen Burnie as the company’s address and lists the main phone number as 410-760-4000. Industry directories also identify this location as the company’s headquarters.

Corporate Office

One R.E. Michel Drive
Glen Burnie, MD 21060-6495
United States

The Glen Burnie site combines corporate-office and central distribution functions. R.E. Michel’s headquarters supports purchasing, credit, sales administration, inventory, distribution, training, technology, and other functions serving more than 300 branch locations.

Mailing Address

R.E. Michel Company, LLC
One R.E. Michel Drive
Glen Burnie, MD 21060-6495
United States

R.E. Michel’s official credit documentation uses this address for corporate business records. Customers sending credit, account, or business correspondence should identify the department or account number where applicable.

Other Important Address

R.E. Michel Company Branch Network
More than 300 locations across over 30 states

The company maintains a broad branch network so contractors can purchase parts and equipment locally. Individual branch addresses, phone numbers, and availability should be checked through the official branch locator rather than assuming headquarters handles every order or return.

Quick Information

Corporate Phone Number

410-760-4000

R.E. Michel’s official current credit documentation lists this telephone number with its Glen Burnie corporate address.

Customer Service Number

410-760-4000

R.E. Michel does not prominently publish one universal nationwide consumer customer-service number because it primarily serves trade customers through local branches. The main Glen Burnie number can be used for corporate routing and account-related assistance.

Corporate Office Address

One R.E. Michel Drive, Glen Burnie, MD 21060-6495, United States.

Headquarters Address

One R.E. Michel Drive, Glen Burnie, MD 21060-6495, United States.

Email

sales@remichel.com

R.E. Michel’s official Contact Us page publishes this email for sales inquiries. The company also publishes helpdesk@remichel.com for online account and registration support.

Industry

HVACR wholesale distribution, air conditioning, heating, refrigeration, propane equipment, ventilation, hydronics, tools, controls, and contractor supplies.

Founded

1935 in Baltimore, Maryland.

Number of Branches

More than 300 locations operating in more than 30 states.

Number of Products

More than 35,000 line items from over 1,000 manufacturers according to industry information describing R.E. Michel’s current product network.

Corporate Office Hours

General corporate visitor hours are not prominently published. R.E. Michel’s online account support is available Monday through Friday from 8:00 a.m. to 5:00 p.m. Eastern Time through the Glen Burnie office.

Website

https://www.remichel.com/

Careers Page

https://www.remichel.com/

R.E. Michel is privately held and does not maintain a public-company Investor Relations portal.

R.E. Michel Company Products & Services

Air Conditioning Equipment

R.E. Michel distributes residential and commercial air-conditioning systems, components, replacement parts, and accessories. Its inventory supports professional installation, maintenance, replacement, and repair work.

Heating Equipment

The company supplies furnaces, boilers, heating controls, burners, accessories, replacement components, and other heating-related products used by HVAC contractors and service technicians.

Refrigeration Equipment

R.E. Michel supplies refrigeration components and equipment used in commercial and residential applications. Products include compressors, controls, motors, valves, tubing, refrigerant-related components, and repair supplies.

Propane Equipment

Propane-related equipment and accessories form an important part of R.E. Michel’s wholesale product offering. These products support contractors working with heating, storage, distribution, and other propane applications.

Indoor Air Quality Products

The company’s inventory includes air cleaners, filters, humidification products, ventilation products, purification equipment, and other indoor-air-quality solutions used in residential and commercial systems.

HVAC Controls

R.E. Michel distributes thermostats, relays, sensors, control boards, switches, zoning equipment, and other HVAC control products from multiple manufacturers.

Ductwork and Sheet Metal Supplies

Contractors can purchase duct, registers, grilles, sheet-metal products, fittings, insulation-related supplies, and installation accessories through R.E. Michel’s branch network.

Hydronics and Steam Products

The company supplies pumps, boilers, valves, controls, piping components, and other products used in hydronic and steam heating installations.

Tools and Test Instruments

R.E. Michel sells specialty HVACR tools, hand tools, gauges, meters, recovery equipment, vacuum tools, diagnostic devices, and related products for professional technicians.

Water Heating Products

The company distributes water-heating equipment and related parts for qualifying residential and commercial applications. Product availability varies by branch and market.

Contractor Credit Accounts

Professional customers can apply for R.E. Michel business credit accounts. The company’s official credit documents outline payment terms, credit approval, warranty handling, and account responsibilities.

Online Ordering and Inventory Access

Registered business customers can use R.E. Michel’s online systems to review product availability, branch inventory, pricing, and account information. Online-account assistance is available through helpdesk@remichel.com.

R.E. Michel Company Corporate Phone Numbers

Corporate Phone Number

410-760-4000

This is the main verified telephone number published in R.E. Michel’s official corporate credit documentation for its Glen Burnie headquarters.

Corporate Headquarters Number

410-760-4000

The same number serves the company’s headquarters at One R.E. Michel Drive. Callers who need a corporate department can begin with this line and request appropriate routing.

Headquarters Number

410-760-4000

R.E. Michel’s Glen Burnie corporate and distribution campus uses this verified main contact. Local product or order questions may be better handled by the nearest branch.

Corporate Office Number

410-760-4000

This number is listed alongside R.E. Michel Company, LLC’s corporate address in the company’s official credit application.

Customer Service Number

410-760-4000

R.E. Michel does not publish one separate nationwide retail customer-service line. Trade customers who do not know their branch or account contact can begin with the main office.

Online Account Support Number

410-760-4000 ext. 3796

R.E. Michel publishes this extension for customers who need assistance with online account registration and activation. Current support hours are Monday through Friday from 8:00 a.m. to 5:00 p.m. Eastern Time.

Sales Number

410-760-4000

The headquarters line can route business customers to the relevant sales function, while R.E. Michel also publishes sales@remichel.com for sales inquiries.

Branch Office Number

Varies by location.

R.E. Michel operates more than 300 branches, and each branch has its own telephone number. Customers should use the official branch locator to identify the correct local number.

Human Resources Number

1-888-240-3636

Recent R.E. Michel recruitment materials identify this number for human-resources questions. It should be used for employment matters rather than customer product support.

Fax Number

410-412-2593

R.E. Michel’s official credit application publishes this corporate fax number with its Glen Burnie headquarters information.

Investor Relations Number

Not applicable.

R.E. Michel is privately held and does not operate a conventional public-company Investor Relations department.

Media / Press Number

Publicly verified separate press number not available.

Media and corporate inquiries can begin through the main headquarters at 410-760-4000.

How to Reach a Real Person at R.E. Michel Company

For general corporate, account, or business questions, call the Glen Burnie headquarters at 410-760-4000. However, R.E. Michel operates primarily through its local branch network, so customers with a product order, local inventory, pickup, return, or warranty issue should usually contact the branch where the account or transaction is handled. This is particularly important because pricing, inventory, manufacturer availability, and local delivery schedules can vary between branches.

Before calling, have your R.E. Michel account number, company name, branch location, invoice number, purchase-order number, product model or part number, manufacturer information, and details of the problem ready. For online registration or account-access problems, R.E. Michel publishes extension 3796 at 410-760-4000 and helpdesk@remichel.com.

If the issue involves a warranty, R.E. Michel’s credit terms explain that the company distributes products manufactured by third parties and generally passes through applicable manufacturer warranties. Customers should therefore retain invoices, serial numbers, model numbers, photographs, and manufacturer documentation so R.E. Michel can help facilitate the appropriate warranty process.

How to File a Complaint Against R.E. Michel Company

Complaints may involve product orders, incorrect parts, deliveries, business credit, invoices, returns, manufacturer warranties, branch service, account access, or employee conduct. Before escalating, collect invoices, purchase orders, account numbers, product numbers, photographs, delivery records, return authorizations, and previous correspondence.

Step 1: Contact Customer Service

Start with the local R.E. Michel branch that handled the transaction. Branch staff can usually access order history, local inventory, pickup records, and delivery information more quickly than the corporate office.

Step 2: Contact the Relevant Department

Credit issues should go to the credit department, online-account issues to the help desk, sales concerns to the sales team, and warranty questions to the branch or department handling the manufacturer relationship. R.E. Michel publishes sales@remichel.com and helpdesk@remichel.com for specialized assistance.

Step 3: Request Supervisor or Management Review

If the branch representative cannot resolve the problem, ask for the branch manager or appropriate department supervisor. Explain what was purchased, what resolution has already been offered, and what outcome you are requesting.

Step 4: Use the Company’s Written Complaint Channel

Document the complaint by email to the relevant sales, help-desk, credit, or branch contact. Include the account number, invoice number, product information, and supporting records so the company can investigate the transaction efficiently.

Step 5: Contact Corporate Headquarters

For serious unresolved matters, contact R.E. Michel Company, LLC at One R.E. Michel Drive, Glen Burnie, MD 21060-6495 or call 410-760-4000. Clearly identify the branch or department involved and summarize previous attempts to resolve the complaint.

Step 6: Use the Specialized Complaint or Dispute Department

Business credit, collections, warranty, product-quality, and commercial-account disputes should be handled by the department responsible for that function. Warranty claims may require cooperation with the original manufacturer because R.E. Michel’s terms generally pass through applicable manufacturer warranties.

Step 7: File With the Appropriate Regulator

Depending on the issue, complaints involving refrigerant handling, HVAC equipment safety, trade practices, or commercial credit may fall under different federal or state agencies. Contractors should determine which regulator has jurisdiction over the specific product or transaction.

Step 8: Use Consumer Protection or Financial Dispute Options

Because R.E. Michel primarily sells to trade and business customers, many disputes will be commercial rather than ordinary consumer complaints. However, applicable state attorney general or consumer-protection resources may be available where the transaction qualifies.

Step 9: Consider Formal Legal or Arbitration Procedures

For significant unpaid invoices, contract disputes, warranty losses, collection matters, or other commercial claims, review the applicable credit agreement, purchase terms, invoices, and manufacturer warranty documents. R.E. Michel’s credit agreement contains detailed provisions concerning payment, collection, returns, warranties, and legal costs, so business customers should review those terms carefully before pursuing formal action.

Kevin

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