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- Marriott International
About Marriott International
Marriott International, Inc. is one of the world’s largest hospitality companies, headquartered in Bethesda, Maryland. The company operates, franchises, and licenses hotels, resorts, residences, vacation ownership properties, yacht experiences, and other lodging products across a broad portfolio of luxury, premium, select-service, midscale, and extended-stay brands. Marriott traces its roots to 1927, when J. Willard Marriott and Alice Marriott opened their first business.
Marriott’s global portfolio includes brands such as Marriott Hotels, JW Marriott, The Ritz-Carlton, St. Regis, W Hotels, Sheraton, Westin, Renaissance, Courtyard, Fairfield, Residence Inn, SpringHill Suites, TownePlace Suites, AC Hotels, Aloft, Moxy, Element, City Express by Marriott, citizenM, and several other collections and lodging concepts. As of June 30, 2026, Marriott reported 10,082 properties and 1,813,698 rooms across 148 countries and territories.
The company is led by Anthony Capuano, President and Chief Executive Officer. Marriott remains publicly traded on Nasdaq under ticker symbol MAR. Its current corporate headquarters is 7750 Wisconsin Avenue, Bethesda, MD 20814, where Marriott relocated its global headquarters in 2022.
Quick Information
Corporate Phone Number
301-380-3000
This is the current corporate headquarters number published in Marriott’s annual corporate information.
Customer Service Number
1-800-535-4028
Marriott Customer Care is available:
24 hours a day, 7 days a week.
Reservations Number
1-888-236-2427
This is Marriott’s primary U.S. and Canada reservation number.
Corporate Office Address
Marriott International, Inc.
7750 Wisconsin Avenue
Bethesda, MD 20814
United States
Headquarters Address
Marriott International, Inc.
7750 Wisconsin Avenue
Bethesda, MD 20814
United States
Marriott’s current Terms of Use and annual report identify this address as the company’s corporate headquarters and principal place of business.
Investor Relations: investorrelations@marriott.com
Privacy: privacy@marriott.com
Data Protection Officer: MarriottDPO@marriott.com.
Industry
Hotels, Resorts, Hospitality, Franchising, Vacation Lodging, Luxury Travel, Extended Stay and Residential Hospitality
Founded
1927
Founders:
- Willard Marriott
and:
Alice Marriott.
Current CEO
Anthony Capuano
President and Chief Executive Officer.
Number of Properties
As of June 30, 2026:
10,082 properties
Number of Rooms
As of June 30, 2026:
1,813,698 rooms
Countries and Territories
148 countries and territories.
Development Pipeline
As of June 30, 2026:
Nearly 4,200 properties
representing approximately:
629,000 rooms.
Number of Brands
Marriott currently markets:
More than 30 hotel brands
across luxury, premium, select, midscale, and extended-stay segments.
Corporate Office Hours
Marriott does not prominently publish public walk-in hours for its Bethesda headquarters.
Customer Care and Reservations are available 24/7.
Website
Investor Relations
Careers Page
Current Marriott career listings continue to identify 7750 Wisconsin Avenue, Bethesda, MD as Marriott International HQ.
Marriott International Products & Services
Marriott provides lodging, travel, loyalty, residential, meetings, business-travel, vacation, and hospitality services through its global brand portfolio.
Marriott Hotels
Marriott Hotels is the company’s flagship premium brand.
It serves business and leisure travelers with full-service accommodations, restaurants, meeting facilities, fitness centers, and event services.
JW Marriott
JW Marriott is a luxury hotel and resort brand.
As of June 30, 2026, Marriott reported 131 JW Marriott properties worldwide with more than 51,000 rooms.
The Ritz-Carlton
The Ritz-Carlton is Marriott’s luxury hotel, resort, residence, and hospitality brand.
It operates upscale properties around the world and is complemented by Ritz-Carlton Residences and The Ritz-Carlton Yacht Collection.
St. Regis Hotels & Resorts
St. Regis provides luxury lodging with highly personalized service, distinctive dining, and premium accommodations.
Current Marriott reporting listed 68 St. Regis hotels worldwide as of June 30, 2026.
W Hotels
W Hotels is Marriott’s lifestyle-oriented luxury brand.
Properties combine contemporary design, entertainment, nightlife, dining, and destination-focused hospitality.
The Luxury Collection
The Luxury Collection includes independent-style luxury hotels and resorts operating within Marriott’s global system.
It focuses on distinctive properties, heritage, and destination experiences.
Sheraton Hotels & Resorts
Sheraton is one of Marriott’s largest premium full-service brands.
The network serves business travelers, groups, conventions, and leisure guests in major markets around the world.
Westin Hotels & Resorts
Westin focuses on wellness-oriented hospitality.
Hotels commonly feature fitness programs, branded bedding, food-and-beverage concepts, and business and leisure amenities.
Renaissance Hotels
Renaissance Hotels offers full-service premium lodging with a focus on local experiences and destination discovery.
Properties commonly include restaurants, lounges, meeting spaces, and event facilities.
Courtyard by Marriott
Courtyard is one of Marriott’s largest select-service brands.
As of June 30, 2026, Marriott reported 1,089 Courtyard properties worldwide.
Fairfield by Marriott
Fairfield provides moderately priced lodging focused on reliable accommodations, breakfast, Wi-Fi, and practical travel amenities.
As of June 30, 2026, Marriott reported 1,343 Fairfield properties worldwide.
Residence Inn by Marriott
Residence Inn provides extended-stay suites designed for guests staying multiple nights or weeks.
Suites commonly include kitchens, living areas, breakfast, and other residential-style amenities.
SpringHill Suites
SpringHill Suites provides all-suite accommodations primarily in North America.
Rooms typically include separate sleeping and living zones, breakfast, Wi-Fi, and fitness facilities.
TownePlace Suites
TownePlace Suites specializes in extended-stay accommodations.
Suites generally include kitchens, work areas, and residential-style features designed for longer stays.
AC Hotels by Marriott
AC Hotels combines modern European-inspired design with select-service lodging.
The brand targets business and leisure travelers seeking streamlined, contemporary accommodations.
Moxy Hotels
Moxy is Marriott’s lifestyle hotel brand targeting social and experience-focused travelers.
Properties combine compact guestrooms with active public spaces, bars, communal areas, and contemporary design.
Aloft Hotels
Aloft offers modern select-service hotels with open social spaces, technology-focused guest experiences, and music and lifestyle programming.
Element by Westin
Element focuses on longer stays, wellness, sustainability, and residential-style rooms.
Many properties include kitchens, complimentary breakfast, and fitness-related amenities.
City Express by Marriott
City Express is Marriott’s midscale lodging brand with a strong presence in Latin America.
As of June 30, 2026, Marriott reported 183 City Express properties worldwide.
citizenM
Marriott acquired the citizenM brand in 2025.
The brand provides technology-focused lifestyle hotels designed around compact guestrooms and large social spaces.
Marriott Bonvoy
Marriott Bonvoy is the company’s global loyalty program.
Members can earn and redeem points for qualifying hotel stays, room upgrades, travel experiences, and other benefits across participating Marriott brands.
Marriott Bonvoy Mobile App
The Marriott Bonvoy app allows travelers to book hotels, manage reservations, access Mobile Key at qualifying hotels, check in digitally, and manage loyalty accounts.
Hotel Reservations
Customers can book Marriott hotels through Marriott.com, the Marriott Bonvoy app, travel agents, or reservation centers.
U.S. and Canada Reservations:
1-888-236-2427.
Marriott Bonvoy Member Support
1-800-627-7468
Marriott publishes this number for Bonvoy member support in the U.S. and Canada.
Meetings and Events
Marriott provides event and meeting facilities at thousands of participating hotels.
U.S. Meetings and Events contact:
1-800-831-4004.
All-Inclusive Resorts
Marriott operates and licenses all-inclusive hotels and resorts within selected brands and destinations.
U.S. and Canada All-Inclusive Reservations:
1-844-683-8959.
Homes & Villas by Marriott Bonvoy
Homes & Villas provides professionally managed vacation-home rentals through the Marriott Bonvoy platform.
U.S. support and reservations:
1-833-764-2004.
Marriott Residences
Marriott licenses and supports branded residential properties associated with Ritz-Carlton, St. Regis, JW Marriott, W, Marriott, and other brands.
The Ritz-Carlton Yacht Collection
The Ritz-Carlton Yacht Collection extends Marriott’s luxury hospitality into yacht-based travel.
Current Q2 2026 reporting included three yacht vessels within Marriott’s system.
Business Access by Marriott Bonvoy
Business Access by Marriott Bonvoy provides travel tools for participating small and medium-sized businesses.
The program supports hotel booking and travel-management functionality through Marriott and technology partners.
Marriott International Corporate Phone Numbers
Corporate Phone Number
301-380-3000.
Corporate Headquarters Number
301-380-3000
Headquarters Number
301-380-3000
Corporate Office Number
301-380-3000
Customer Care Number
1-800-535-4028
Available:
24/7.
U.S. and Canada Reservations
1-888-236-2427
Marriott Bonvoy Member Support
1-800-627-7468
Hearing-Impaired Reservations
1-800-228-7014.
JW Marriott Reservations
1-800-268-3777
The Ritz-Carlton Reservations
1-800-542-8680
St. Regis Reservations
1-877-787-3447
W Hotels Reservations
1-877-946-8357
Gaylord Hotels Reservations
1-877-382-7299.
All-Inclusive Reservations
1-844-683-8959
Meetings and Events
1-800-831-4004
Homes & Villas by Marriott Bonvoy
1-833-764-2004.
Investor Relations Number
301-380-6500
Investor Relations Email
investorrelations@marriott.com.
Stock Transfer Agent
Computershare Investor Services
U.S. and Canada:
1-800-311-4816
International:
1-201-680-6693.
Development / Franchise Number
301-380-3200.
Privacy Department Number
301-380-1853
Privacy Email
privacy@marriott.com.
Data Protection Officer Email
MarriottDPO@marriott.com.
International Reservations
Marriott publishes country-specific reservation lines.
Current Pakistan reservation contact listed by Marriott:
051-8105000.
Billing Number
Marriott does not publish one universal corporate billing number covering every hotel.
Billing disputes should usually begin with the hotel that charged the guest, followed by Marriott Customer Care at 1-800-535-4028 if necessary.
Local Hotel Number
Each Marriott property maintains its own phone number.
Hotel-specific contacts are available through:
Emergency / After-Hours Number
Customer Care and reservations operate 24/7, but Marriott does not publish one universal corporate emergency number.
Immediate safety, fire, police, or medical issues at a hotel should be reported to hotel management and local emergency services.
Human Resources Number
Marriott does not publish one universal applicant HR line.
Careers:
How to Reach a Real Person at Marriott International
For hotel-stay complaints, reservation issues, refunds, Marriott Bonvoy questions, or general customer concerns, call 1-800-535-4028. Marriott currently states that Customer Care is available 24 hours a day, seven days a week. Reservation assistance is available through 1-888-236-2427, while Marriott Bonvoy members can use 1-800-627-7468.
For an issue that is still happening during a hotel stay, contact the property’s front desk or General Manager first. Marriott properties can be managed or franchised by independent operators, so local hotel management often has the fastest access to room charges, staff records, maintenance concerns, and immediate service recovery.
Marriott International Headquarters & Corporate Office Address
Marriott International’s current global headquarters is
Marriott International, Inc.
7750 Wisconsin Avenue
Bethesda, MD 20814
United States
Corporate Phone: 301-380-3000.
Bethesda Global Headquarters
7750 Wisconsin Avenue
Bethesda, MD 20814
Current Marriott Terms, careers pages, annual reports, and corporate disclosures all identify this location as Marriott International headquarters.
Current CEO
Anthony Capuano
He currently serves as:
President and Chief Executive Officer.
Current Property Scale
As of June 30, 2026:
10,082 properties
Current Room Scale
1,813,698 rooms
Global Presence
148 countries and territories.
Development Pipeline
Current development pipeline:
Nearly 4,200 properties
representing approximately:
629,000 rooms.
Current Franchised and Licensed Scale
At June 30, 2026 Marriott reported:
7,939 franchised, licensed, and other properties
representing:
1,223,350 rooms.
Brand Portfolio
Marriott operates:
More than 30 brands
across luxury, premium, select-service, extended-stay, and midscale segments.
Marriott Bonvoy
At the end of 2025, Marriott disclosed approximately:
271 million Marriott Bonvoy member accounts worldwide.
Stock Listing
Marriott International trades on:
Nasdaq
Ticker:
MAR.
How to File a Complaint Against Marriott International
Guests filing a complaint should keep their confirmation number, hotel name and location, stay dates, room number, billing statement, receipts, photographs where relevant, and records of previous contact with hotel employees.
Step 1: Contact the Marriott Hotel
Begin with the hotel where the issue occurred and request the Front Office Manager, Manager on Duty, or General Manager. Explain the complaint clearly and provide the reservation confirmation, room number, dates, and supporting information. If the problem involves cleanliness, noise, staff conduct, maintenance, missing amenities, or a hotel charge, local management is generally best positioned to investigate first.
Step 2: Contact Marriott Customer Care
If hotel management does not resolve the matter, call 1-800-535-4028. Customer Care is available 24/7. Provide the hotel name, confirmation number, dates of stay, prior hotel contacts, and a concise explanation of the unresolved problem. Ask that a formal case be created and retain the case number.
Step 3: Use the Appropriate Marriott Support Channel
Reservation issues can be escalated through 1-888-236-2427, while Marriott Bonvoy account or points problems can use 1-800-627-7468. For privacy complaints, use privacy@marriott.com or Marriott’s Individual Rights Portal. Keeping the complaint with the department responsible for the issue can reduce unnecessary transfers.
Step 4: Send Formal Written Correspondence to Marriott Headquarters
For a serious unresolved matter, correspondence can be sent to Marriott International, Inc., 7750 Wisconsin Avenue, Bethesda, MD 20814. Include your full contact information, hotel name, stay dates, confirmation number, case number, billing details, prior complaint history, and the resolution requested. Attach copies rather than original records and keep proof of delivery.
Step 5: Use the Appropriate External Complaint Process
If the matter remains unresolved, the appropriate outside channel depends on the complaint. Billing disputes may involve the card issuer, hotel-safety concerns can involve local authorities, accessibility issues can involve relevant disability-rights agencies, and general consumer complaints may be directed to the state Attorney General or consumer-protection authority responsible for the hotel or transaction.
