Smoothie King
Smoothie King
Smoothie King is a U.S.-based smoothie, nutrition, and health-focused quick-service restaurant brand founded in 1973. The company pioneered the concept of the nutritional smoothie bar and has built its brand around customized smoothies containing fruits, vegetables, proteins, vitamins, supplements, and other functional ingredients designed to support active lifestyles.
Over time, Smoothie King expanded beyond traditional smoothies. It introduced Smoothie Bowls nationally in 2023 and added its first broad food platform in 2025 with the Power Eats menu, including breakfast products, toast, protein boxes, and protein bites. The brand also sells sports beverages, energy bars, supplements, and other nutrition-oriented retail products.
Smoothie King is privately held and led by Wan Kim, Chairman and Chief Executive Officer. Its current franchisor is Smoothie King Franchises, Inc., headquartered at 9797 Rombauer Road, Coppell, TX 75019. Current company and careers materials describe a system of more than 1,200 locations, while some 2026 corporate job postings refer to the network as 1,300 stores and counting, reflecting continued expansion.
214-935-8900
This is the corporate number published in Smoothie King’s 2026 Franchise Disclosure Document and current FAQ materials.
Smoothie King does not prominently publish one nationwide general Guest Customer Service phone number.
For store-specific complaints, customers are directed to the individual Smoothie King location or the brand’s online feedback channels.
Smoothie King Franchises, Inc.
9797 Rombauer Road
Coppell, TX 75019
United States
Smoothie King Franchises, Inc.
9797 Rombauer Road
Coppell, TX 75019
United States
Franchise Development: franchise@smoothieking.com
Media: smoothieking@abmc-us.com.
Smoothies, Quick-Service Restaurants, Nutrition, Foodservice and Franchising
1973.
Wan Kim
Chairman of the Board and Chief Executive Officer.
1,200+ stores
Current careers materials and franchise information confirm a system exceeding 1,200 locations, with some 2026 corporate materials referring to 1,300 stores and counting.
Privately held
Smoothie King does not prominently publish standard public walk-in hours for the Coppell corporate headquarters.
https://jobs.smoothieking.com/
Smoothie King specializes in blended smoothies designed around fitness, nutrition, energy, recovery, weight-management, and general wellness goals.
Recipes combine ingredients such as fruits, vegetables, proteins, nut butters, supplements, vitamins, juices, and functional enhancers.
Fitness-focused smoothies emphasize protein, calories, carbohydrates, and other nutrients intended for physically active customers.
They are frequently selected before or after workouts and can be customized with available enhancers.
Slim-oriented smoothies are designed for customers looking for lower-calorie or weight-management-focused choices.
Exact recipes and nutritional profiles vary across products and customizations.
Wellness smoothies combine fruits, vegetables, vitamins, and other ingredients aimed at customers who want immune, hydration, antioxidant, or everyday nutrition support.
Smoothie King also offers more indulgent or treat-oriented smoothie options for customers who prioritize flavor over a specific nutritional target.
Smoothie Bowls were added to the national menu in 2023.They provide a thicker smoothie base served with fruit, granola, and other toppings, giving customers an alternative to drinking a traditional blended smoothie.
The Power Eats platform expanded Smoothie King beyond beverages into convenient food.Current offerings include breakfast items, avocado or peanut butter toast, protein boxes, and protein bites, designed to complement the brand’s health and fitness positioning.
Smoothie King introduced egg-based breakfast options as part of its 2025 food expansion.These products are intended to make stores more relevant for morning visits rather than relying only on smoothies and snacks.
Current food offerings include avocado and peanut butter toast.The products give customers a solid-food option that can be paired with a smoothie for breakfast or a light meal.
Protein boxes provide portable food combinations intended to support active lifestyles and convenient meal occasions.Specific ingredients may vary as Smoothie King continues to expand its food menu.
Protein bites offer a smaller snack format with higher-protein positioning.They are part of Smoothie King’s broader effort to expand beyond drinks into everyday nutritional food.
Smoothie King stores sell vitamins, nutritional supplements, and enhancers that can complement smoothie purchases.Certain smoothies can also be customized with add-ins based on the guest’s goals.
Smoothie King sells selected sports and hydration beverages in its retail assortment.These products complement the company’s focus on fitness, exercise, and active lifestyles.
Energy bars and packaged nutrition products are sold at participating locations.These provide grab-and-go alternatives for customers who want an additional snack or performance-oriented product.
Smoothie King’s loyalty program allows participating customers to earn rewards, receive promotional offers, and engage with the brand through digital ordering.
Customers can place qualifying pickup and delivery orders through Smoothie King’s digital channels.Availability depends on the selected store and its operating model.
Smoothie King sells gift cards online and at participating stores.Gift-card balances and reloads can be managed through the company’s current gift-card tools, and the corporate number can assist with adding value to an existing card.
Smoothie King actively sells franchise opportunities to qualified operators.The current Franchise Development number is 877-927-6104, and 2026 materials indicate continued aggressive U.S. expansion.
214-935-8900.
214-935-8900
214-935-8900
214-935-8900
Smoothie King does not prominently publish one universal consumer Guest Service phone number.
Customers should contact the specific store involved or use the company’s feedback process.
For corporate routing
214-935-8900
Every Smoothie King location has its own local contact number.Use the official Store Locator to identify the correct store.
877-927-6104.
214-935-8900
The FAQ instructs customers who want to add value to an existing gift card to call:
214-935-8900.
Smoothie King does not publish a separate general billing line for ordinary guests.Store purchase disputes should begin with the individual location that processed the transaction.
For franchise sales
877-927-6104
Smoothie King does not publish one universal regional-office phone number.
No single universal international Guest Service number is prominently published.
Smoothie King does not publish a national emergency corporate hotline.Immediate emergencies at a store should be reported to local emergency services and store management.
Not applicable.
Smoothie King is privately held.
smoothieking@abmc-us.com.
Smoothie King does not publish one universal applicant HR telephone number.
https://jobs.smoothieking.com/
Not applicable.
For a complaint involving an order, incorrect smoothie, food quality, store cleanliness, employee behavior, rewards issue, or refund, the fastest route is usually the individual Smoothie King location involved. Smoothie King’s FAQ explicitly recommends contacting the store directly for feedback. Use the official store locator, call the location, and ask for the manager on duty.
If the store cannot resolve the problem, use the corporate contact at 214-935-8900 or submit feedback through Smoothie King’s official digital channels. Have the store address, date and time of purchase, receipt, order number, amount paid, and a concise description of the issue ready. For loyalty or app-related issues, include the email or phone number attached to the account.Franchise inquiries should not go through ordinary guest support. Prospective franchisees should use 877-927-6104 or franchise@smoothieking.com, while job applicants should use the official careers portal.
Smoothie King Franchises, Inc.
9797 Rombauer Road
Coppell, TX 75019
United States
The Coppell office serves as Smoothie King’s franchisor and corporate headquarters and supports franchise development, technology, marketing, finance, legal, people operations, and system-wide brand management.
Smoothie King currently uses the same Coppell headquarters address for its franchisor business
9797 Rombauer Road
Coppell, TX 75019
Individual restaurant disputes should normally be directed first to the specific franchised or company-operated store involved.
Because many Smoothie King stores are independently owned franchises, the local store address is important when documenting a complaint.
Smoothie King complaints may involve product quality, refunds, food safety, rewards, mobile ordering, employee interactions, cleanliness, gift cards, or franchise-store service. Before escalating, keep the receipt, store location, order number, transaction time, photographs if relevant, and records of any previous discussion with store employees.
For a store-specific problem, contact the Smoothie King location where the transaction occurred. Ask to speak with the manager on duty and explain the issue, purchase details, and requested resolution. Smoothie King’s FAQ directly encourages customers to contact the relevant store with feedback.
If the complaint concerns a gift card, franchise inquiry, digital ordering, or another specialized function, use the appropriate channel rather than repeatedly contacting the restaurant. Franchise matters should use 877-927-6104, while gift-card reload questions can be directed to the corporate office at 214-935-8900.
If the first store employee cannot resolve the complaint, request the General Manager or franchise owner. Explain the history briefly, provide the receipt or digital order information, and state what resolution you are requesting. Keep the manager’s name and the date of the conversation.
Submit written feedback through Smoothie King’s website or other current consumer feedback channels. Include the store number or address, order details, date, payment amount, and what happened. Written complaints are especially useful when photographs, screenshots, loyalty-account details, or app errors need to be reviewed.
For an unresolved serious issue, send written correspondence to Smoothie King Franchises, Inc., 9797 Rombauer Road, Coppell, TX 75019. Include a concise timeline of store-level attempts and copies of supporting records. The headquarters should be used for escalation, not as the first contact for a routine missing item or incorrect smoothie.
Where applicable, use the department connected to the issue. Franchise disputes belong with franchise administration, media matters with communications, digital issues with technical support, and gift-card concerns with the gift-card/corporate service route. This reduces unnecessary transfers and makes it easier for corporate staff to investigate.
Food-safety or sanitation complaints can be submitted to the local or state health department responsible for the restaurant. Employment complaints involve the relevant labor agency, while franchise regulatory issues may involve state franchise authorities where applicable.
If a billing or refund dispute remains unresolved, customers can contact the card issuer or payment provider. Broader consumer complaints may also be submitted to the state Attorney General or other consumer-protection authority.
For a significant unresolved contractual or financial dispute, review the applicable terms, receipts, franchise agreement, or digital-service terms for arbitration or legal provisions. If the dispute involves material financial loss, consulting a qualified attorney before starting litigation or arbitration may be appropriate.
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