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- Raising Cane’s Chicken Fingers
About Raising Cane’s Chicken Fingers
Raising Cane’s Chicken Fingers is an American fast-casual restaurant company specializing in chicken finger meals.
The company was founded by Todd Graves in Baton Rouge, Louisiana, in 1996. Graves developed the concept around a deliberately simple menu instead of trying to compete with restaurant chains offering dozens of unrelated items.
Raising Cane’s menu remains centered on chicken fingers, crinkle-cut fries, Texas toast, coleslaw, Cane’s Sauce, lemonade, tea, and fountain beverages.
From its first restaurant near Louisiana State University, Raising Cane’s has expanded rapidly throughout the United States and into international markets.
The company remains privately owned and maintains a principal Restaurant Support Office in Baton Rouge as well as a significant corporate-support operation in Plano, Texas.
Quick Information
Industry
Fast-Casual Restaurants
Founded
1996
Corporate Phone Number
(225) 383-7400
Customer Service Number
833-442-2637
Corporate Office Address
100 North Street, Suite 802
Baton Rouge, LA 70802
United States
Headquarters Address
100 North Street, Suite 802
Baton Rouge, LA 70802
United States
Raising Cane’s does not prominently publish a universal Guest Relations email. Customers should use its official feedback system.
Founder
Todd Graves
Business Type
Privately Held
Dallas-Area Support Office
6800 Bishop Road
Plano, TX 75024
Main Product
Chicken Finger Meals
Website
Raising Cane’s Products & Services
Raising Cane’s has maintained a deliberately focused menu throughout its growth.
Chicken Fingers
Fresh chicken fingers are the company’s core product and are included in most meal combinations.
The Box Combo
The Box Combo generally includes chicken fingers, fries, Cane’s Sauce, Texas toast, coleslaw, and a drink.
The Caniac Combo
The Caniac Combo is a larger meal designed for customers wanting additional chicken fingers and sides.
Chicken Sandwich
Raising Cane’s offers a chicken-finger sandwich using its chicken fingers, bread, lettuce, and sauce.
Cane’s Sauce
Cane’s Sauce is the chain’s signature dipping sauce and one of its best-known products.
Family and Large Orders
Participating restaurants provide larger orders for families, businesses, groups, and events.
Online Ordering
Customers can place eligible pickup and delivery orders through RaisingCane’s.com and the company’s digital ordering services.
Raising Cane’s Corporate Phone Numbers
Baton Rouge Headquarters
(225) 383-7400
Raising Cane’s publishes this number with its Baton Rouge Restaurant Support Office.
Customer / Privacy Contact
833-HI-CANES
833-442-2637
This number is published by Raising Cane’s as a current contact option.
Dallas-Area Support Office
(972) 769-3100
The Plano office provides additional restaurant-support and corporate functions.
Restaurant Numbers
Individual Raising Cane’s restaurants have their own local telephone numbers.
For immediate order concerns, contact the restaurant involved first.
How to Reach a Real Person at Raising Cane’s
For a problem involving a particular restaurant, start with the restaurant manager.
If the concern requires broader review, use Raising Cane’s official customer-feedback system or call:
833-442-2637
Before contacting Raising Cane’s, have:
- Restaurant location
- Visit date
- Order number
- Receipt
- Payment information
- Description of the problem
available.
For serious unresolved issues, ask for the matter to be documented and reviewed further.
Raising Cane’s Headquarters & Corporate Office Address
Baton Rouge Restaurant Support Office
100 North Street
Suite 802
Baton Rouge, LA 70802
United States
Phone: (225) 383-7400
Raising Cane’s officially publishes this Baton Rouge address for its headquarters operations.
Dallas-Area Restaurant Support Office
6800 Bishop Road
Plano, TX 75024
United States
Phone: (972) 769-3100
The Plano office supports the company’s expanding restaurant system and should be viewed as an additional major support office rather than replacing the Baton Rouge headquarters.
How to File a Complaint Against Raising Cane’s
Step 1: Speak With the Restaurant Manager
For order, service, food-quality, or cleanliness issues, begin with the restaurant involved.
Step 2: Submit Guest Feedback
Use Raising Cane’s official online Contact Us system.
Provide the restaurant location, order information, and details of the problem.
Step 3: Call Raising Cane’s
For applicable concerns, call:
833-442-2637
Step 4: Request Further Review
If the initial response does not resolve your complaint, request additional review.
Keep:
- Receipts
- Order information
- Photographs
- Dates of communication
- Any case number
Step 5: Contact the Restaurant Support Office
Serious written correspondence may be sent to:
Raising Cane’s
100 North Street, Suite 802
Baton Rouge, LA 70802
United States
Step 6: Food Safety Complaints
Serious health or sanitation concerns may also be reported to the local health department responsible for the restaurant.
Step 7: External Consumer Complaint
Unresolved legitimate consumer disputes may be reported to an appropriate state consumer-protection agency
