Raising Cane's Chicken Fingers
Raising Cane’s Chicken Fingers is an American quick-service restaurant chain specializing in chicken-finger meals. Its menu is intentionally limited and centers on chicken fingers, crinkle-cut fries, Texas toast, coleslaw, drinks, and Cane’s Sauce.
Todd Graves founded Raising Cane’s in Baton Rouge, Louisiana. The first restaurant opened near Louisiana State University on August 28, 1996. The company was named after Graves’ Labrador retriever, Raising Cane.
Raising Cane’s remains privately owned and founder-led. The company operates approximately 1,000 restaurants and continues expanding in the United States and international markets.
Quick-service restaurants and fast food
August 28, 1996
Todd Graves
Privately owned restaurant company
Todd Graves
AJ Kumaran
Approximately 1,000 restaurants
1-833-442-2637
1-833-HICANES
+1-225-383-7400
Raising Cane’s
100 North Street, Suite 802
Baton Rouge, LA 70802
United States
+1-972-769-3100
Raising Cane’s
6800 Bishop Road
Plano, TX 75024
United States
Monday through Friday: 8:30 a.m. to 9:00 p.m. Central Time
Saturday and Sunday: 10:00 a.m. to 7:00 p.m. Central Time
info@raisingcanes.com
https://www.raisingcanes.com/contact-us/
https://locations.raisingcanes.com/
https://jobs.raisingcanes.com/
Raising Cane’s focuses primarily on freshly cooked chicken-finger meals. Products and services may include:
Menu availability, pricing, operating hours, catering, and delivery options vary by restaurant.
Customers with food allergies should review Raising Cane’s current allergen information before ordering. Restaurant kitchens use shared preparation and cooking areas, so cross-contact may occur.
1-833-442-2637
1-833-HICANES
Use this number for restaurant feedback, online-order problems, app assistance, accessibility concerns, gift cards, and general questions.
+1-225-383-7400
+1-972-769-3100
Raising Cane’s lists both corporate locations and numbers in its official FAQ.
Each restaurant has its own telephone number. Use the official restaurant locator to find the correct location and contact details.
+1-972-769-3100
Applicants needing an accommodation should call this number and ask for Crew Relations.
Use the official Contact Us page or call Customer Service at 1-833-442-2637.
Call 1-833-442-2637 during published Customer Service hours.
When calling:
For an immediate food or order problem, contact the restaurant that prepared the order. The restaurant manager may be able to replace missing items, correct the meal, or investigate a charge.
Have the following information ready:
Do not share an account password or payment-card security code with an unsolicited caller.
Raising Cane’s
100 North Street, Suite 802
Baton Rouge, LA 70802
United States
Raising Cane’s
6800 Bishop Road
Plano, TX 75024
United States
The Baton Rouge headquarters and Plano support office are corporate facilities. They are not regular restaurants, product-return counters, or walk-in Customer Relations centers.
Customers should contact the restaurant or Customer Relations before visiting or mailing correspondence to a corporate office.
Step 1: Contact the Restaurant
Contact the location where the problem occurred and ask to speak with the restaurant manager. Provide the receipt or order number.
Step 2: Contact Customer Relations
Call 1-833-442-2637 or submit feedback through Raising Cane’s official Contact Us page. Include the restaurant address, date, time, and order details.
Step 3: Request Escalation
If the first representative cannot resolve the complaint, ask for a supervisor or request review by restaurant operations, online-order support, gift card support, or the appropriate franchise representative.
Step 4: Preserve Supporting Information
Keep the receipt, photographs, app screenshots, payment record, gift card information, and previous correspondence.
For suspected food contamination, retain the packaging and product information when it is safe to do so.
Step 5: Send a Written Corporate Complaint
Written correspondence may be mailed to:
Raising Cane’s
100 North Street, Suite 802
Baton Rouge, LA 70802
United States
Include your contact information, restaurant location, order details, case number, and requested resolution.
Step 6: Contact the Delivery Provider
If a third-party delivery service handled the order, report missing food, delivery problems, or unauthorized charges through that platform as well.
Step 7: Consider External Escalation
Depending on the complaint, customers may contact:
Raising Cane’s is headquartered at 100 North Street, Suite 802, Baton Rouge, Louisiana 70802.
Call 1-833-442-2637, also advertised as 1-833-HICANES.
The Baton Rouge headquarters number is +1-225-383-7400.
Raising Cane’s is a privately owned, founder-led company. Todd Graves is its founder and co-chief executive officer.
Todd Graves and AJ Kumaran serve as co-chief executive officers. Kumaran is also the company’s chief operating officer.
Contact the restaurant manager first. If the issue remains unresolved, call Customer Relations or submit the official online feedback form.
Contact the restaurant that prepared the order and provide the receipt or order number. Contact Customer Relations if the restaurant cannot resolve it.
Use the official Contact Us page or call 1-833-442-2637. Have the Caniac Club card number and visit information available.
No. The Baton Rouge headquarters is not a walk-in refund center. Contact the restaurant or Customer Relations.
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