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- Principal Financial
About Principal Financial Group
Principal Financial Group, Inc. is an American financial-services company headquartered in Des Moines, Iowa.
The company provides retirement plans, investment-management services, insurance, employee benefits, and other financial products.
Principal works with individuals, employers, institutional investors, financial professionals, and businesses.
Its roots extend back to the nineteenth century, and the company remains one of the most prominent financial organizations headquartered in Iowa.
Principal is publicly traded on Nasdaq under the ticker symbol PFG.
Quick Information
Industry
Financial Services and Insurance
Corporate Phone Number
800-986-3343
Customer Service Number
800-986-3343
Corporate Office Address
711 High Street
Des Moines, IA 50392
United States
Headquarters Address
711 High Street
Des Moines, IA 50392
United States
Principal uses product-specific and secure customer-contact systems rather than one universal general-support email.
Stock Symbol
NASDAQ: PFG
Main Services
Retirement, Investments and Insurance
Headquarters City
Des Moines, Iowa
Customer Support
Phone and Online Account Support
Main Insurance Company
Principal Life Insurance Company
Website
Principal Products & Services
Retirement Plans
Principal provides employer-sponsored retirement-plan administration.
Individual Retirement
Customers can access retirement-related investment and savings products.
Investment Management
Principal Asset Management provides investment products and institutional services.
Life Insurance
Principal offers life-insurance products.
Employee Benefits
Businesses can provide insurance and benefits through Principal.
Disability Insurance
Qualifying customers can purchase disability coverage.
Online Account Services
Customers can manage eligible accounts through Principal.com.
Principal Corporate Phone Numbers
General Customer / Corporate Contact
800-986-3343
Principal uses this number for many general customer-service inquiries.
Product-Specific Support
Retirement, insurance, employer benefits, and investment accounts may use specialized support numbers.
Financial Professional Support
Advisers and institutional clients may use separate contact channels.
How to Reach a Real Person at Principal
Call:
800-986-3343
Have:
- Account number
- Retirement plan information
- Insurance policy number
- Employer information
- Claim number
- Identity-verification information
- Description of the concern
available.
For secure account issues, customers should sign into Principal.com.
Principal Headquarters & Corporate Office Address
Principal Financial Group Headquarters
711 High Street
Des Moines, IA 50392
United States
Principal’s headquarters campus remains a major corporate presence in downtown Des Moines.
The address is associated with Principal Financial Group and Principal Life Insurance Company.
How to File a Complaint Against Principal
Step 1: Contact Customer Service
Call:
800-986-3343
Step 2: Contact the Relevant Product Department
Use the retirement, insurance, investment, or benefits department.
Step 3: Request Further Review
Ask for escalation if the first representative cannot resolve the issue.
Step 4: Keep Financial Documentation
Retain account statements, policies, claims, and correspondence.
Step 5: Contact Corporate Headquarters
Principal Financial Group
711 High Street
Des Moines, IA 50392
Step 6: Insurance or Investment Regulators
Depending on the product, state insurance departments, FINRA, securities regulators, or other authorities may apply.
Step 7: Fraud and Account Security
Report suspected unauthorized activity immediately.
