- Principal Financial
About Principal Financial Group
Principal Financial Group is a global financial services company providing retirement plans, investment management, insurance and financial products.
The company serves individuals, businesses and institutional clients with services related to retirement planning, employee benefits, investment management and insurance.
Principal Financial Group is headquartered in Des Moines, Iowa.
Quick Information
Legal Company Name
Principal Financial Group, Inc.
Industry
Financial services, insurance and investment management
Founded
1879
Headquarters
Des Moines, Iowa
Corporate Headquarters Address
711 High Street
Des Moines, IA 50392
United States
Corporate Phone
(515) 247-5111
Company Type
Publicly traded company
Stock Exchange and Ticker Symbol
NASDAQ: PFG
CEO
Dan Houston
Official Website
Products and Services
Principal provides:
- Retirement plans
- 401(k) plans
- Pension services
- Investment management
- Life insurance
- Disability insurance
- Annuities
- Employee benefits
- Financial planning
- Business retirement services
- Institutional investment services
- Individual financial products
Product availability varies by customer and location.
Corporate Phone Numbers and Contact Information
Principal Corporate Office
Phone: (515) 247-5111
Customers should use the appropriate Principal customer-service department for policy, retirement-account or investment-related questions.
Customer Assistance
Customers may need help with:
- Retirement accounts
- Insurance policies
- Claims
- Investments
- Account access
- Contributions
- Beneficiaries
- Withdrawals
- Employer plans
How to Reach a Real Person at Principal
Have the following information ready:
- Account number
- Policy number
- Plan information
- Employer information, when applicable
- Claim number
- Date of transaction
- Description of the issue
Avoid sending passwords or unnecessary financial information through public channels.
Principal Financial Group Headquarters and Corporate Office Address
Principal Financial Group
711 High Street
Des Moines, IA 50392
United States
Corporate Phone: (515) 247-5111
Retirement and Insurance Assistance
Principal customers may contact the company regarding:
- Retirement plans
- 401(k) accounts
- Insurance
- Investments
- Claims
- Beneficiary updates
- Account access
- Employer-sponsored plans
- Financial planning
How to File a Complaint Against Principal Financial Group
Step 1: Contact the relevant Principal customer-service department.
Step 2: Provide your account or policy information.
Step 3: Clearly explain the issue.
Step 4: Request the resolution you are seeking.
Step 5: Save your case or reference number.
Step 6: Keep statements, policies and correspondence.
Step 7: Request management escalation if necessary.
Step 8: For regulated insurance or investment matters, consider contacting the appropriate state or federal regulator.
Corporate and Investor Information
Principal Financial Group, Inc. is publicly traded on NASDAQ under the ticker symbol PFG.
The company provides retirement, investment and insurance-related financial services to individuals, businesses and institutional customers.
Frequently Asked Questions
1. Where is Principal Financial Group headquartered?
Principal Financial Group is headquartered at 711 High Street, Des Moines, Iowa 50392.
2. What is Principal Financial Group’s corporate phone number?
The corporate phone number is (515) 247-5111.
3. Who is the CEO of Principal Financial Group?
Dan Houston is the Chairman, President and Chief Executive Officer of Principal Financial Group.
4. What services does Principal Financial Group provide?
Principal provides retirement, investment, insurance and financial-planning products and services.
5. Does Principal offer 401(k) services?
Yes. Principal provides retirement-plan services, including employer-sponsored retirement plans.
6. How do I contact Principal customer service?
Use the appropriate Principal customer-service channel for your retirement account, insurance policy or investment product.
7. How do I file a complaint with Principal?
Contact Principal customer service first, request escalation if necessary and retain your account records and correspondence.
8. Can I visit Principal headquarters for customer service?
The Des Moines headquarters is a corporate office and should not automatically be treated as a public walk-in customer-service center.
9. Is Principal Financial Group publicly traded?
Yes. Principal Financial Group trades on NASDAQ under the ticker PFG.

