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- Walgreens
About Walgreens
Walgreens is one of the largest retail pharmacy businesses in the United States, providing prescription pharmacy services, vaccinations, health and wellness products, beauty products, everyday retail merchandise, photo services and digital shopping options. The company was founded in 1901 by pharmacist Charles R. Walgreen Sr. on Chicago’s South Side. From a single neighborhood drugstore, Walgreens developed into a nationwide pharmacy and retail network serving communities across all 50 states and Puerto Rico.
A major ownership change took place on August 28, 2025, when Sycamore Partners completed its acquisition of Walgreens Boots Alliance. Following the transaction, Walgreen Co. began operating as a private standalone company, with Mike Motz appointed Chief Executive Officer. Walgreens is therefore no longer part of a publicly traded Walgreens Boots Alliance structure, and the former WBA stock is no longer listed on Nasdaq.
Walgreens remains headquartered in Deerfield, Illinois. Current 2026 company materials report approximately 8,000 retail locations, around 211,000 team members and approximately 9 million customers and patients served each day. Walgreens continues to focus on community pharmacy, prescription access, vaccinations, health services and retail convenience.
Quick Information
Corporate Phone Number
Walgreens does not currently publish a separate general corporate switchboard number prominently through its current corporate Contact resources.
For general public contact, use:
1-800-WALGREENS
1-800-925-4733
This is Walgreens’ currently verified general Customer Service number.
Customer Service Number
1-800-WALGREENS
1-800-925-4733
Walgreens publishes this number for general store and customer-related inquiries.
For online-related Customer Service:
1-877-250-5823
Walgreens currently identifies the online-support number as available 24 hours a day.
Corporate Office Address
Walgreen Co.
108 Wilmot Road
Deerfield, IL 60015
United States
Current Walgreens corporate and media materials use this Deerfield address.
Headquarters Address
Walgreens
108 Wilmot Road
Deerfield, Illinois 60015
United States
Walgreens’ current corporate materials continue to identify Deerfield, Illinois as company headquarters.
Walgreens does not publish a universal plain-text customer-service email address for ordinary account, prescription or store concerns.
Customers can use the official online Contact Us form.
Media Relations: media@walgreens.com
Industry
Retail Pharmacy, Healthcare, Prescription Services, Health and Wellness, Retail, Beauty, Photo Services and Digital Commerce
Founded
1901
Walgreens was founded by pharmacist Charles R. Walgreen Sr. on Chicago’s South Side.
Number of Employees
Approximately 211,000 team members
Current 2026 Walgreens corporate information reports approximately 211,000 team members throughout the organization.
Corporate Office Hours
Walgreens does not publish standard public walk-in hours for its Deerfield corporate headquarters.
Customer-service availability varies according to the service involved.
Online Customer Service at:
1-877-250-5823
is currently identified as available 24 hours a day.
Website
Investor Relations
Walgreens is now a privately held standalone company following the August 28, 2025 acquisition by Sycamore Partners.Traditional public-company Walgreens Investor Relations is therefore no longer applicable. Walgreens Boots Alliance common stock ceased trading after completion of the acquisition.
Careers Page
Walgreens offers employment opportunities in pharmacy, retail, healthcare, distribution, technology, corporate functions and other areas.
Walgreens Products & Services
Prescription Pharmacy
Prescription pharmacy is the core Walgreens service.Walgreens pharmacists fill and manage prescription medications for millions of patients across the United States.Customers can refill prescriptions, transfer qualifying prescriptions and manage eligible medications online or through the Walgreens app.
Prescription Refills
Walgreens provides prescription-refill services through pharmacies, Walgreens.com and the mobile app.Availability depends on the prescription, prescriber authorization and applicable pharmacy regulations.
Pharmacy Transfers
Eligible prescriptions can be transferred to Walgreens from another pharmacy.
Customers can initiate transfers through participating Walgreens pharmacies and digital tools.
Vaccinations
Walgreens provides vaccinations at thousands of pharmacy locations.Available vaccines can include seasonal influenza, COVID-19 and other routine immunizations depending on patient eligibility and local requirements.Walgreens announced updated COVID-19 vaccines at its stores again in September 2026.
Flu Shots
Walgreens provides seasonal influenza vaccinations through participating pharmacies.The company announced availability of the 2026 flu vaccine beginning in July 2026.
Pharmacy Consultation
Walgreens pharmacists provide medication counseling and other pharmacy-related assistance.Patients can discuss prescriptions, medication administration and applicable pharmacy services with licensed pharmacists.
Walgreens Specialty Pharmacy
Walgreens operates specialty pharmacy services for patients using complex or specialized medications.Specialty pharmacy services can include medication access support, patient education and coordination for qualifying therapies.
Gene and Cell Therapy Pharmacy Services
Walgreens has expanded capabilities in specialty pharmacy areas including gene and cell therapy.
Its current corporate materials identify a dedicated Gene & Cell Services Pharmacy and Innovation Center.
Clinical Trials
Walgreens operates a clinical trials business designed to help connect patients with eligible research opportunities.
The company launched this business in 2022 as part of its broader healthcare strategy.
Over-the-Counter Medicines
Walgreens stores sell non-prescription medicines across categories such as pain relief, allergy care, cold and flu, digestive health and first aid.
Health and Wellness Products
Walgreens sells vitamins, nutritional supplements, home health products, first-aid supplies and other wellness merchandise.
Beauty Products
Walgreens offers cosmetics, skincare, haircare, fragrance and personal-care products.
Certain locations also provide beauty consultants and expanded beauty departments.
Personal Care
Stores sell oral care, bath products, grooming items, feminine care and other personal-care merchandise.
Household Merchandise
Walgreens carries household essentials, cleaning products, paper goods, batteries and other convenience items.
Grocery and Snacks
Many Walgreens stores offer packaged food, beverages, snacks, frozen products and basic grocery merchandise.
Photo Services
Walgreens Photo provides photo prints and personalized products.
Services can include:
Photo prints
Passport photos
Photo books
Cards
Calendars
Canvas prints
Photo gifts
Passport Photos
Participating Walgreens stores provide passport-photo services.Customers should verify availability and requirements with the individual store.
Same-Day Delivery
Walgreens provides same-day delivery for eligible retail products in participating markets.The company has expanded delivery options over time, including round-the-clock delivery availability in certain areas.
Store Pickup
Customers can order eligible merchandise online and collect it at participating Walgreens stores.
Walgreens Mobile App
The Walgreens mobile app provides access to prescription management, shopping, photo services, store information and loyalty features.
myWalgreens
myWalgreens is the company’s customer loyalty program.Members can access eligible Walgreens Cash rewards, promotions and personalized savings.
Digital Coupons
Walgreens provides digital coupons and promotional offers through customer accounts and its mobile platform.
Retail Stores
Walgreens currently operates approximately 8,000 retail locations across all 50 states and Puerto Rico.
Walgreens Corporate Phone Numbers
Corporate Phone Number
Walgreens does not currently prominently publish a dedicated general corporate switchboard.For general public contact:
1-800-925-4733
Corporate Headquarters Number
No separate current headquarters-only telephone number is prominently published through Walgreens’ current corporate Contact resources.
Use:
1-800-WALGREENS
1-800-925-4733
for general assistance.
Headquarters Number
1-800-925-4733
This is the company’s current verified general public contact number.
Corporate Office Number
A separate current corporate-office number could not be verified through Walgreens’ present corporate materials.
General contact:
1-800-925-4733
Customer Support Number
1-800-925-4733
Walgreens publishes this number for general store-related Customer Service.
Customer Service Number
1-800-WALGREENS
1-800-925-4733
This is the primary verified general Customer Service number.
Toll-Free Number
1-800-925-4733
This is Walgreens’ main verified toll-free consumer-support number.
Online Customer Service Number
1-877-250-5823
Walgreens publishes this number for online-related inquiries and currently states that it is available 24 hours a day.
Sales Number
Walgreens does not publish one centralized consumer sales number.Retail purchases are completed through Walgreens stores, Walgreens.com and the Walgreens mobile app.
Support Number
For store-related issues:
1-800-925-4733
For online support:
1-877-250-5823
Billing Number
Walgreens does not publish one general billing number covering pharmacy, retail, photo and digital transactions.Customers should use the appropriate Customer Service channel or contact the store involved.
Regional Office Number
Walgreens operates district and regional management structures but does not publish one universal regional-office number.Customers can use the Contact Us system and select District Operations where appropriate.
Branch Office Number
Individual Walgreens stores have their own local telephone numbers.
Customers should use the official Walgreens Store Locator for current local contact details.
Local Office Number
Local store and pharmacy numbers vary by location.For a store complaint, customers should identify the exact location and contact the Store Manager or Pharmacy Manager directly.
International Number
Walgreens currently operates its retail pharmacy business in the United States and Puerto Rico.There is no universal international Walgreens consumer-support number.
Emergency / After-Hours Number
Walgreens does not publish one general corporate emergency telephone line.For urgent medication access, customers should locate an open Walgreens pharmacy through the current Store Locator.For medical emergencies, contact the appropriate emergency medical service.
Investor Relations Number
Not applicable as a conventional current service.Walgreens became privately held following the August 28, 2025 Sycamore Partners transaction.
Media / Press Number
+1 (847) 315-2935
Email: media@walgreens.com
Current Walgreens Corporate Communications address:
108 Wilmot Road
Deerfield, IL 60015.
Human Resources (HR) Number
Walgreens does not publish one universal public HR telephone number for external applicants.
Candidates should use the official Walgreens Careers platform.
Reservations / Booking Number
Not applicable.
Walgreens is a retail pharmacy and healthcare company rather than a reservation-based hospitality business.
How to Reach a Real Person at Walgreens
For a general Walgreens customer-service concern, call 1-800-WALGREENS (1-800-925-4733). For an online-order or Walgreens.com issue, call 1-877-250-5823, which Walgreens currently identifies as available 24 hours a day. For a concern involving an individual store or pharmacy, calling that location directly and asking for the Store Manager or Pharmacy Manager can be the most direct route.
Before calling, have the store location, transaction date, receipt, order number or relevant account information available. Do not send confidential prescription information, Social Security numbers or complete payment-card information through Walgreens’ general web contact form because Walgreens specifically warns customers against submitting sensitive information through that channel.
Walgreens Headquarters & Corporate Office Address
Current Walgreens Headquarters
Walgreen Co.
108 Wilmot Road
Deerfield, IL 60015
United States
Walgreens’ current 2026 corporate resources identify Deerfield, Illinois as company headquarters and use 108 Wilmot Road for corporate communications and official company correspondence.
Corporate Office Address
Walgreens
108 Wilmot Road
Deerfield, Illinois 60015
United States
Consumer Relations Mailing Address
Walgreen Co.
ATTN: Consumer Relations
108 Wilmot Road, MS #2002
Deerfield, IL 60015
United States
Corporate Communications Address
Walgreens Corporate Communications
108 Wilmot Road
Deerfield, IL 60015
United States
Media Phone: 847-315-2935
Media Email: media@walgreens.com
Historical 200 Wilmot Road Address
Walgreens historically used:
200 Wilmot Road
Deerfield, IL 60015
for certain corporate and customer-service functions.Older Walgreens materials also identify this address as a former corporate headquarters location.Current Walgreens corporate materials prominently use 108 Wilmot Road, so older 200 Wilmot Road information should not automatically be treated as the primary current headquarters address.
Ownership Address Distinction
Walgreens became a privately held standalone company following Sycamore Partners’ acquisition in August 2025.
Sycamore Partners is based in New York, but Walgreens itself remains headquartered in Deerfield, Illinois.
How to File a Complaint Against Walgreens
Customers experiencing a problem involving a Walgreens store, prescription service, online purchase, delivery, photo order, employee interaction or other service should first collect the relevant transaction and location information.
Step 1: Contact the Individual Walgreens Store
For a store-specific complaint, contact the store directly.Ask for the Store Manager for retail issues or Pharmacy Manager for pharmacy-service concerns.Walgreens officially recommends using the Store Locator to identify the correct local number.
Step 2: Contact Walgreens Customer Service
Call:
1-800-WALGREENS
1-800-925-4733
Use this number for general store and company service concerns.
Step 3: Use Online Support When Applicable
For Walgreens.com and online-related problems:
1-877-250-5823
Walgreens currently states this support line is available 24 hours a day.
Step 4: Submit the Walgreens Contact Form
Customers can submit feedback through the official Walgreens Contact Us form.Do not submit prescription details, Social Security numbers, refill requests or complete credit-card information through the general form.
Step 5: Escalate to District Operations
If the complaint involves store management and remains unresolved, Walgreens provides a District Operations contact category through its Contact Us system.This can be appropriate for repeated or significant store-level concerns.
Step 6: Keep Complaint Documentation
Save:
Receipts
Order numbers
Prescription transaction information
Store location
Dates and times
Customer-service reference information
Do not retain or circulate unnecessary medical information.
Step 7: Follow Up With Customer Service
If the first contact does not resolve the matter, call Walgreens again and explain the previous steps taken.Provide any existing reference information.
Step 8: Send Written Consumer Relations Correspondence
For written complaints:
Walgreen Co.
ATTN: Consumer Relations
108 Wilmot Road, MS #2002
Deerfield, IL 60015
United States
Step 9: Contact Corporate Headquarters When Appropriate
For a broader unresolved corporate matter:
Walgreen Co.
108 Wilmot Road
Deerfield, IL 60015
United States
Routine store, online and pharmacy complaints should normally go through Customer Service and local management first.
Step 10: Use the Appropriate External Complaint Process
If a serious pharmacy, prescription, consumer, privacy or payment issue remains unresolved, the appropriate external complaint process depends on the type of issue and jurisdiction.Retain all relevant documentation and records of your attempts to resolve the matter with Walgreens.
