State Farm
State Farm is one of the largest insurance and financial services organizations in the United States. The company was founded in 1922 by George Jacob “G.J.” Mecherle, a retired farmer and insurance salesman who believed farmers should pay lower automobile insurance rates because they generally faced fewer driving risks than people living in cities. That idea led to the creation of State Farm Mutual Automobile Insurance Company in Bloomington, Illinois.
Today, State Farm provides auto insurance, homeowners insurance, renters insurance, life insurance, health-related insurance products, business insurance, motorcycle and boat coverage, financial products, investment-related services, and other protection products. State Farm is structured around a large network of approximately 19,000 agents serving customers throughout the United States. Recent company information states that more than 62,000 employees support over 96 million policies and accounts.
State Farm Mutual Automobile Insurance Company is the parent of the State Farm family of companies. Unlike a conventional publicly traded insurer, State Farm Mutual is a mutual insurance company owned for the benefit of its policyholders rather than outside public shareholders. Its current corporate headquarters remains One State Farm Plaza, Bloomington, Illinois 61710. However, State Farm announced in March 2026 that its approximately 13,000 Bloomington-based associates are expected to consolidate into the Corporate South campus at 3 State Farm Plaza by the end of 2027. Until that relocation is completed and State Farm formally changes its corporate headquarters listing, One State Farm Plaza remains the current headquarters.
800-782-8332
800-782-8332
One State Farm Plaza, Bloomington, IL 61710
One State Farm Plaza, Bloomington, IL 61710
State Farm does not publish one universal general customer-service email. Customers are directed to their State Farm agent or the official Contact Us system.
Insurance and Financial Services
1922
More than 62,000 employees
A universal public headquarters schedule is not published. Specific customer-service, claims, payment, and agent hours vary by service.
StateFarm.com
Not applicable in the conventional public-company sense because State Farm Mutual is a mutual insurance organization.
State Farm Careers
Auto insurance is State Farm’s best-known product category.
Available coverage can include liability, collision, comprehensive, uninsured and underinsured motorist coverage, medical coverage, rental reimbursement, roadside assistance, and other options depending on the state and policy.
State Farm provides homeowners insurance designed to protect qualifying homes, personal belongings, and certain liability exposures.
Coverage terms depend on the property, location, policy, and applicable state requirements.
Renters insurance can help protect personal property and provide liability protection for eligible tenants.
Policyholders should review their individual policy for limits, deductibles, and exclusions.
State Farm offers condominium unit-owner insurance for eligible customers.
Coverage can help protect personal property, portions of the unit, liability exposures, and other insured risks.
State Farm provides multiple forms of life insurance through State Farm Life Insurance Company and State Farm Life and Accident Assurance Company where available.
Products can include term and permanent life insurance options.
State Farm offers selected supplemental health-related insurance products in applicable markets.
Availability and policy structure differ by state.
State Farm provides insurance for small businesses and other commercial customers.
Products may include business owners policies, commercial liability coverage, commercial auto insurance, workers-related protection products, and specialized industry coverage.
Businesses can purchase commercial automobile insurance for eligible vehicles used in business operations.
Coverage depends on vehicle type, use, drivers, and applicable underwriting requirements.
State Farm provides motorcycle insurance for eligible motorcycles and riders.
Coverage options may include liability, collision, comprehensive, and other protections.
Boat owners can obtain coverage for eligible watercraft.
Policy availability and protections vary according to the vessel and location.
State Farm provides insurance solutions for recreational vehicles and other qualifying specialty vehicles.
Umbrella liability insurance can provide additional liability protection above certain underlying insurance policies.
State Farm customers may have access to selected banking products through banking partners.
Current deposit and credit products can involve third-party financial institutions rather than a State Farm-chartered consumer bank.
State Farm-branded credit card products are available through its financial-services partnerships.
Card servicing should be handled through the appropriate financial institution or dedicated support number.
State Farm provides access to certain investment and financial-planning services.
Availability depends on the product, representative, and customer circumstances.
Drive Safe & Save is State Farm’s telematics-based auto insurance program.
Eligible customers can potentially receive discounts based on qualifying driving behavior and participation requirements.
State Farm provides roadside assistance for qualifying policyholders.
Covered services may include towing, battery assistance, lockout services, and other roadside help subject to policy terms.
800-782-8332
State Farm publishes 800-STATE-FARM, or 800-782-8332, for general comments and questions.
800-782-8332
State Farm does not prominently publish a separate public headquarters switchboard through its current Contact Us page.
The verified general company contact is 800-782-8332.
800-782-8332
Customers needing a general company contact should use State Farm’s official general-service number rather than unverified numbers from third-party directories.
800-782-8332
This is the safest verified general corporate contact published by State Farm.
800-782-8332
Customers with general questions can call 800-STATE-FARM.
800-782-8332
This is State Farm’s principal published general contact number.
800-782-8332
The general State Farm number is toll-free.
800-732-5246
State Farm publishes 800-SF-CLAIM for auto, home, and property claims.
888-624-4410
This number is specifically for auto glass-only claims.
866-855-1212
State Farm publishes this number for health claims.
877-292-0398
This number is specifically for life insurance claims.
800-440-0998
State Farm’s automated and telephone insurance payment line is available 24 hours a day, seven days a week.
877-627-5757
This dedicated roadside assistance number is available 24/7.
888-559-1922
Customers experiencing technical problems accessing their State Farm online account can use this support number.
877-734-2265
This number is published for certain banking-related services.
Banking products may be provided by State Farm banking partners.
877-734-8472
State Farm publishes this number for appropriate State Farm-branded credit card servicing.
A universal public State Farm Human Resources telephone number was not verified in current official information.
Employment inquiries should be directed through State Farm Careers.
State Farm Mutual is not publicly traded and therefore does not maintain a conventional public-company Investor Relations department.
Media inquiries should be directed through State Farm’s Newsroom and corporate media-contact channels rather than general Customer Service.
For general assistance, call 800-782-8332 or contact your local State Farm agent. Because State Farm operates through approximately 19,000 agents, an assigned agent is often the fastest route for questions involving coverage, policy changes, renewals, premiums, discounts, and policy documents.
Claims customers should use the department that matches their issue. Auto, home, and property claims can be reported at 800-732-5246, life claims at 877-292-0398, and health claims at 866-855-1212. Billing payments can be made at 800-440-0998, while emergency roadside assistance is available at 877-627-5757. If an issue remains unresolved, ask the representative or agent to escalate the matter to the appropriate claims, underwriting, billing, or customer-care team.
State Farm Insurance
One State Farm Plaza
Bloomington, IL 61710
This remains State Farm’s officially published corporate headquarters.
State Farm Corporate South
3 State Farm Plaza
Bloomington, IL
In March 2026, State Farm announced plans to consolidate all approximately 13,000 Bloomington-based associates into the Corporate South campus.
Employees working at the current Corporate Headquarters and Illinois Operations Center are expected to move to Corporate South by the end of 2027.
The Corporate South announcement does not mean One State Farm Plaza should already be removed as headquarters.
As of 2026, State Farm’s official Contact Us information continues to list:
One State Farm Plaza
Bloomington, IL 61710
The Corporate South campus should therefore be described as State Farm’s planned consolidated Bloomington campus rather than prematurely labeled the current headquarters.
State Farm Insurance
P.O. Box 2362
Bloomington, IL 61710
State Farm publishes this address for certain general account correspondence.
State Farm Insurance
P.O. Box 680001
Dallas, TX 75368-0001
This address is specifically used for applicable insurance payments and should not be confused with corporate headquarters.
State Farm Life Insurance Company
Life Claims
P.O. Box 2364
Bloomington, IL 61702-2364
Start with your State Farm agent if the complaint involves a policy, premium, renewal, coverage question, or local servicing issue.
Explain the problem and provide your policy number and relevant documentation.
If your agent cannot resolve the complaint, call:
800-782-8332
Explain what happened and describe the steps you have already taken.
For a claims dispute, contact the claims department responsible for your insurance type.
Auto, home, and property claims can be handled through 800-732-5246.
Life claims can be handled through 877-292-0398, while health claims use 866-855-1212.
Keep policy documents, claim numbers, estimates, photographs, correspondence, payment records, repair information, medical documentation where appropriate, and notes from previous conversations.
Complete records make escalation easier.
If the first representative cannot resolve the issue, ask for a supervisor or the appropriate escalation team.
Clearly explain why you disagree with the previous response and what resolution you are requesting.
A written complaint can provide a clearer record of the issue.
Include your policy or claim number, contact information, dates, representative names, supporting documents, and requested resolution.
Corporate correspondence can be directed to:
State Farm Insurance
One State Farm Plaza
Bloomington, IL 61710
Use secure channels for sensitive policy or financial information.
Document telephone calls, dates, times, representative names, claim decisions, letters, emails, and other communications.
Keep copies of everything submitted.
If an insurance complaint remains unresolved, you may file a complaint with the insurance regulator in your state.
State insurance departments oversee insurer conduct and can review qualifying consumer complaints.
For a serious unresolved claim or contractual dispute, review the terms of your insurance policy and applicable state law.
Depending on the circumstances, additional options may include appraisal, mediation, regulatory review, arbitration where applicable, or legal advice.
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