State Farm
State Farm is an American insurance and financial-services organization headquartered in Bloomington, Illinois. George Jacob “G.J.” Mecherle founded State Farm Mutual Automobile Insurance Company in 1922.
State Farm and its affiliated companies offer automobile, homeowners, renters, life, health, business, motorcycle, and other insurance products. Services are provided through State Farm agents, online accounts, mobile applications, and centralized service departments.
State Farm Mutual Automobile Insurance Company is the parent company of the State Farm organization. It is a mutual insurance company rather than a publicly traded corporation.
State Farm Mutual Automobile Insurance Company
Insurance and financial services
1922
George Jacob “G.J.” Mecherle
Jon Farney
Kenneth J. Worzel
Mutual insurance company
1-800-782-8332
1-800-STATE-FARM
1-800-782-8332
State Farm Insurance
One State Farm Plaza
Bloomington, IL 61710
United States
1-800-732-5246
1-800-SF-CLAIM
https://www.statefarm.com/contact-us
Customers can use the State Farm agent locator to find a local office, telephone number, address, and available services.
State Farm products and services may include:
Product availability, coverage, discounts, and underwriting requirements vary by state. Customers should review their policy documents and speak with a licensed agent about specific coverage.
1-800-782-8332
Call for policy questions, billing assistance, insurance quotes, account access, general comments, and help locating an agent.
1-855-733-7333
State Farm also lists this toll-free number for general insurance Customer Care.
1-800-732-5246
This line is available 24 hours a day for reporting automobile, home, personal-property, and other eligible claims.
1-877-627-5757
Call for towing, jump-starts, tire changes, lockout assistance, and other covered roadside services.
1-855-259-8568
State Farm also provides this number through its digital roadside-assistance service.
1-877-274-0543
Each agent’s office maintains its own number. Use the official agent locator or check the policy documents.
Call 1-800-782-8332 and follow the prompts for the relevant policy or service. Customers may also contact their assigned State Farm agent.
For an existing claim, call 1-800-732-5246 or contact the claim representative listed in the online account, mobile application, email, or written correspondence.
Before calling, gather:
Never provide passwords or account-verification codes to an unsolicited caller. Use a telephone number from State Farm’s official website or policy documents.
State Farm Insurance
One State Farm Plaza
Bloomington, IL 61710
United States
Corporate Contact: 1-800-782-8332
The Bloomington headquarters supports State Farm’s executive, insurance, claims, administrative, and corporate operations. It is not a regular agent’s office or walk-in claims center.
Do not mail payments, claim evidence, legal documents, or personal identification to headquarters unless State Farm confirms the correct recipient and mailing instructions.
Step 1: Contact Your Agent or Claims Representative
Begin with the agent, adjuster, or service representative handling the policy or claim.
Step 2: Contact Customer Care
Call 1-800-782-8332 and explain the issue. Provide the policy or claim number and state the requested resolution.
Step 3: Request a Supervisor
Ask for review by a claims supervisor, underwriting specialist, billing manager, or another appropriate department.
Step 4: Submit the Complaint in Writing
Provide a chronological description, supporting documents, disputed amount, and requested outcome. Keep copies of everything submitted.
Step 5: Preserve Important Records
Save the policy, declarations page, photographs, estimates, receipts, correspondence, claim notes, and proof of submission.
Step 6: Contact an Outside Organization When Appropriate
Depending on the issue, customers may contact:
Insurance policies and state laws may impose claim, lawsuit, appeal, or documentation deadlines. A general complaint may not extend those deadlines.
State Farm is headquartered at One State Farm Plaza, Bloomington, Illinois 61710.
Call 1-800-782-8332, also written as 1-800-STATE-FARM.
Call 1-800-732-5246, also written as 1-800-SF-CLAIM.
Jon Farney is the President and Chief Executive Officer of State Farm.
No. State Farm Mutual Automobile Insurance Company is a mutual insurance company and does not have a public stock ticker.
Use State Farm’s online agent locator or check the agent information shown on your policy documents.
Call 1-877-627-5757 or request assistance through State Farm’s website or mobile application.
Contact the claim representative first, request supervisory review, and file a complaint with the state insurance department if the matter remains unresolved.
No. Customers should contact their agent or Customer Care instead of treating headquarters as a walk-in service center.
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