-
- Kemper
About Kemper
Kemper Corporation is a U.S. insurance holding company headquartered in Chicago, Illinois. The company focuses primarily on specialty property and casualty insurance, automobile coverage, commercial vehicle insurance, life insurance, accident and health products, and related insurance services distributed through independent agents, direct channels, and affiliated businesses.
Kemper Corporation is publicly traded on the New York Stock Exchange under the ticker KMPR. For the year ended December 31, 2025, Kemper reported approximately $4.79 billion in total revenue and employed approximately 7,400 people, including about 7,300 full-time employees. Its operations are concentrated mainly in the United States.
Kemper entered a new leadership phase in 2026. Stephen J. McAnena became President and Chief Executive Officer effective June 1, 2026, succeeding interim CEO C. Thomas Evans Jr. McAnena also joined Kemper’s Board of Directors.
Quick Information
Corporate Phone Number
866-860-9348
Kemper currently publishes this number with its corporate headquarters contact information.
Customer Service Number
Kemper uses separate Customer Service numbers depending on the policy and insurance business.
Major current numbers include:
Specialty Auto: 800-782-1020
Commercial Vehicle: 800-722-3391
Kemper Personal Insurance: 877-252-7878
Kemper Direct: 800-437-8394
Kemper Life: 800-777-8467.
Corporate Office Address
Kemper Corporation
200 East Randolph Street, Suite 3300
Chicago, IL 60601
United States
Headquarters Address
Kemper Corporation
200 East Randolph Street, Suite 3300
Chicago, IL 60601
United States
Kemper’s 2025 Form 10-K identifies this location as its principal executive office.
Corporate Contact: contact@kemper.com
Claims: mail.claims@kemper.com
Personal Insurance Customer Relations: customerrelations@kemper.com
Kemper Direct: service@kemperdirect.com
Terms / General Questions: getanswers@kemper.com.
Industry
Insurance, Specialty Auto Insurance, Commercial Vehicle Insurance, Life Insurance, Accident and Health Insurance, Property Insurance and Claims Services
Current CEO
Stephen J. McAnena
President and Chief Executive Officer effective June 1, 2026.
Number of Employees
Approximately:
7,400 employees
as of December 31, 2025.
2025 Revenue
Approximately:
$4.79 billion
Kemper reported total revenue of $4.7897 billion for 2025.
Stock Listing
New York Stock Exchange
Ticker:
KMPR.
Website
Investor Relations
Careers Page
Kemper recruits for claims, customer service, finance, accounting, technology, legal, marketing, sales, product management, analytics, HR, and other insurance-related roles.
Kemper Products & Services
Kemper operates primarily through specialty property and casualty insurance and life insurance businesses. Products differ by state, underwriting company, agent network, and customer eligibility.
Specialty Auto Insurance
Kemper offers automobile coverage designed for customers who may have needs that differ from standard preferred-market auto insurance.
Policies can include liability, collision, comprehensive, uninsured or underinsured motorist protection, and other state-specific coverages.
Personal Auto Insurance
Kemper-affiliated companies provide personal automobile insurance through independent agents and other distribution channels.
Premiums and available coverage depend on driving history, vehicle, location, policy limits, and underwriting requirements.
Commercial Auto Insurance
Kemper provides commercial vehicle insurance for eligible businesses and drivers.
Its commercial auto business serves customers who use vehicles for business purposes and need liability, physical-damage, or other commercial coverage.
Auto Liability Coverage
Liability coverage can help pay qualifying bodily injury or property-damage claims when an insured driver is legally responsible for an accident.
State minimum requirements and optional higher limits differ by jurisdiction.
Collision Coverage
Collision coverage can help pay for qualifying damage to an insured vehicle caused by a covered collision.
Deductibles and limits vary according to the selected policy.
Comprehensive Coverage
Comprehensive insurance can cover certain non-collision events such as theft, vandalism, weather, falling objects, or other covered losses.
Specific exclusions and deductibles are defined by the policy.
Uninsured and Underinsured Motorist Coverage
Kemper offers uninsured or underinsured motorist protection where available.
This coverage can help when another driver is legally responsible but has no insurance or insufficient insurance.
Auto Claims
Kemper customers can report auto claims online or by phone.
The primary current claims number for Auto, Home, and Commercial Auto is:
800-353-6737.
Auto Glass Claims
Kemper provides a specific claims process for vehicle-glass damage.
Customers can begin a glass-only claim through Kemper’s claims portal.
Roadside Assistance Claims
Eligible customers can request roadside-assistance-related help through Kemper’s claims platform.
Coverage depends on whether roadside assistance is included in the policy.
Towing Reimbursement
Kemper provides a process for customers seeking reimbursement for eligible towing expenses.
Policyholders should retain towing invoices and policy information when submitting a request.
Property Insurance
Kemper-affiliated businesses provide certain homeowners, renters, condo, mobile-home, flood, or other property-related insurance products.
Availability varies considerably by company and state.
Fire and Contents Coverage
Kemper’s Life segment also distributes certain contents and fire-related property coverage through its agent network.
These products may protect qualifying personal property against specified covered causes of loss.
Life Insurance
Kemper Life offers life-insurance products through agents and district offices.
Benefits depend on policy type, insured amount, policy status, underwriting, and applicable policy terms.
Life Insurance Claims
Beneficiaries can initiate a life claim using Kemper’s claim process.
Current Life Claims support includes 800-777-1195, while general Life Claims questions can also be directed to 800-777-8467.
Accident Insurance
Kemper offers accident-related insurance products through its Life and Health operations.
Claims may require medical documentation, policy information, and supporting forms depending on the event and policy.
Health-Related Supplemental Coverage
Kemper Life provides selected accident and health insurance products.
For existing accident and health claims, the current call center is 800-777-8467, Monday through Friday from 7:00 AM to 6:00 PM CT.
Independent Agent Distribution
Kemper distributes many insurance products through independent agents and brokers.
These agents can help customers obtain quotes, select coverage, submit policy changes, and begin certain claim processes.
Online Claims Service
Customers can report eligible claims through Kemper’s online claims system.
The portal supports Auto, Auto Glass, Roadside Assistance, Towing, Life, Accident and Health, Fire, and Property-related claim categories.
Kemper Corporate Phone Numbers
Corporate Phone Number
866-860-9348.
SEC-Listed Headquarters Number
312-661-4600
Kemper’s 2025 Form 10-K lists this as the registrant’s corporate telephone number.
Corporate Headquarters Number
866-860-9348
Customer Service, Specialty Auto
800-782-1020.
Commercial Vehicle Customer Service
800-722-3391.
Kemper Personal Insurance Customer Service
877-252-7878.
Kemper Direct Customer Service
800-437-8394.
Kemper Life Customer Service
800-777-8467.
Auto, Home and Commercial Auto Claims
800-353-6737
Also written as:
800-3KEMPER.
American Access Casualty Claims
630-645-7755.
Claims Fax
888-976-2123.
Life Claims Number
800-777-1195
For general existing Life Claims questions:
800-777-8467.
Accident and Health Claims Number
800-777-8467.
Mortgage Verification
877-589-8883.
Suspected Insurance Fraud
Kemper Personal Insurance:
866-372-8382
Kemper Direct:
866-372-8383.
Investor Relations
Kemper’s current Investor Relations information is available at:
Emergency / After-Hours Number
Kemper does not publish one universal emergency hotline covering every policy type.
For an immediate police, fire, or medical emergency, contact local emergency services first, then notify Kemper through the appropriate claims channel.
Human Resources Number
Kemper does not publish one universal public applicant HR number.
Careers:
How to Reach a Real Person at Kemper
For most insurance matters, contacting the correct business line will provide the fastest response. Auto, home, and commercial auto claims can use 800-353-6737. Specialty Auto Customer Service is 800-782-1020, Commercial Vehicle support is 800-722-3391, Kemper Personal Insurance is 877-252-7878, and Kemper Life Customer Service is 800-777-8467.
For a corporate matter rather than a policy-specific question, call 866-860-9348 or email contact@kemper.com. Have the policy number, claim number, insured name, relevant dates, and details of previous communications available before calling.
Kemper Headquarters & Corporate Office Address
Kemper Corporation’s current headquarters is
Kemper Corporation
200 East Randolph Street, Suite 3300
Chicago, IL 60601
United States
Current official contact information and SEC filings both identify this location as Kemper’s corporate headquarters.
Chicago Corporate Headquarters
200 East Randolph Street, Suite 3300
Chicago, IL 60601
Current President and CEO
Stephen J. McAnena
Effective:
June 1, 2026.
Current P&C President
Eric Kappler
Kemper appointed Eric Kappler Executive Vice President and President, Property & Casualty, effective July 30, 2026. He oversees specialty personal and commercial vehicle insurance and P&C claims.
Current Employee Scale
As of December 31, 2025:
Approximately 7,400 employees
including around:
2,550 Specialty P&C employees
and:
2,800 Life Insurance employees.
2025 Earned Premiums
Kemper reported approximately:
$4.396 billion in earned premiums
for 2025.
2025 Total Revenue
Approximately:
$4.790 billion.
Stock Listing
NYSE: KMPR
How to File a Complaint Against Kemper
Customers may need to complain about policy servicing, premium charges, claim handling, delays, coverage decisions, agent interactions, billing, or another insurance issue. Keep your policy number, claim number, correspondence, payment records, photographs, repair estimates, and the names of any representatives already contacted.
Step 1: Contact the Correct Kemper Service Department
Begin with the Customer Service or Claims number for your policy. For Auto, Home, or Commercial Auto claims, call 800-353-6737. Specialty Auto customers can use 800-782-1020, Personal Insurance customers 877-252-7878, and Kemper Life customers 800-777-8467. Explain the issue clearly, provide policy and claim information, and request a reference number or written confirmation where available.
Step 2: Request Supervisor or Claims Management Review
If the first representative cannot resolve the issue, ask for review by a supervisor, claims manager, underwriting team, or policy-services specialist. Provide a clear timeline of events and identify exactly what remains disputed. For an insurance claim, retain repair estimates, medical documentation, photographs, adjuster correspondence, and payment records.
Step 3: Use Kemper Customer Relations or Corporate Contact
For Personal Insurance complaints, current Customer Relations email is customerrelations@kemper.com. Corporate inquiries can use contact@kemper.com or 866-860-9348. Include the policy number, claim number, previous case details, and requested resolution so the matter can be routed appropriately.
Step 4: Send Formal Written Correspondence to Kemper
For a serious unresolved corporate matter, write to Kemper Corporation, 200 East Randolph Street, Suite 3300, Chicago, IL 60601. Include your full contact information, policy and claim numbers, dates, prior representative contacts, and copies of supporting documents. Do not send original documents unless specifically required.
Step 5: Contact the Appropriate State Insurance Regulator
Insurance regulation is primarily state based. If the complaint remains unresolved, policyholders can contact the Department of Insurance or equivalent insurance regulator in the state where the policy was issued or the claim occurred. Complaints involving suspected fraud, unfair claims practices, policy cancellation, premium disputes, or licensing issues may fall within that regulator’s authority. Keep Kemper’s written responses, policy documents, claim records, and proof of prior complaint attempts before filing externally.
