Illinois

CDW Headquarters & Corporate Office

About CDW

CDW was founded in 1984 by Michael Krasny after he sold a used computer through a classified advertisement and recognized the growing opportunity to sell technology products directly to businesses. The company originally operated as MPK Computing before adopting the CDW name, short for Computer Discount Warehouse. It expanded from computer hardware sales into software, services, cloud infrastructure, cybersecurity, data-center solutions, digital workplace technology, and large-scale IT consulting.

Today, CDW Corporation is a leading multi-brand provider of information technology products, solutions, and services to business, government, healthcare, and education customers. The company works with more than 1,000 technology brands and supports approximately 250,000 customers. Its offerings cover hardware, software, cloud, hybrid infrastructure, security, digital experience, professional services, managed services, networking, data center, artificial intelligence, and other enterprise technology requirements. CDW reported approximately $22.4 billion in 2025 annual net sales.

CDW remains an independent publicly traded company listed on Nasdaq under ticker CDW and is a member of the S&P 500. The company has expanded internationally through organic growth and acquisitions, including businesses that strengthened its cloud, services, cybersecurity, and enterprise technology capabilities. CDW reported approximately 14,800 coworkers worldwide at the end of 2025, including about 11,200 in the United States and 3,600 internationally. Its headquarters and executive office remain in Vernon Hills, Illinois.

CDW Headquarters & Corporate Office Address

Current Headquarters

CDW Corporation
200 N. Milwaukee Avenue
Vernon Hills, IL 60061
United States

This is CDW’s verified executive-office and headquarters location.

Corporate Office

200 N. Milwaukee Avenue
Vernon Hills, IL 60061
United States

CDW’s Vernon Hills operation includes executive, administrative, sales, customer, technology, and distribution functions.

Mailing Address

CDW
200 N. Milwaukee Avenue
Vernon Hills, IL 60061
United States

This address is also used in current CDW legal, contracting, payment, and corporate materials.

Other Important Address

Western Distribution Center
3201 E. Alexander Road
North Las Vegas, NV 89030
United States

This major CDW distribution facility supports logistics and customer fulfillment in the western United States.

Quick Information

Corporate Phone Number

847-371-6090

CDW publishes this number for its Vernon Hills executive office and central distribution location.

Customer Service Number

866-782-4239

CDW Customer Relations handles order status, changes, cancellations, returns, billing, and invoice issues.

Corporate Office Address

200 N. Milwaukee Avenue, Vernon Hills, IL 60061, United States

Headquarters Address

200 N. Milwaukee Avenue, Vernon Hills, IL 60061, United States

Email

CustomerRelations@web.cdw.com

This email is published for customer-relations inquiries involving orders, billing, returns, and other service issues.

Industry

Information technology, IT services, hardware, software, cloud, cybersecurity, managed services, and digital infrastructure.

Founded

1984

CDW was founded by Michael Krasny in the Chicago area.

Number of Employees

Approximately 14,800 coworkers worldwide as of the end of 2025.

Number of Customers

Approximately 250,000 customers across business, government, education, and healthcare markets.

Annual Net Sales

Approximately $22.4 billion in 2025.

Customer Service Hours

Sales and Customer Relations telephone support is available Monday through Friday, 7:00 a.m. to 7:00 p.m. Central Time.

Website

https://www.cdw.com/

Investor Relations / Careers Page

Investor Relations: https://investor.cdw.com/

Careers: https://www.cdwjobs.com/

CDW Products & Services

Computer Hardware

CDW sells laptops, desktops, workstations, monitors, servers, storage devices, printers, accessories, and other hardware from leading technology manufacturers.

Software Licensing

Organizations can purchase operating systems, productivity software, enterprise applications, cybersecurity software, licenses, renewals, and subscription products.

Cloud Solutions

CDW helps businesses design, purchase, migrate, manage, and optimize public, private, and hybrid cloud environments.

Cybersecurity

Security services and products include endpoint protection, identity and access management, network security, cloud security, threat protection, and security consulting.

Hybrid Infrastructure

CDW provides data-center, networking, storage, compute, virtualization, and cloud solutions designed to support modern hybrid IT environments.

Digital Workspace Solutions

Organizations can use CDW for devices, collaboration tools, workplace platforms, communication systems, and technology that supports hybrid and remote employees.

Managed Services

CDW provides ongoing technology monitoring, management, cloud operations, infrastructure support, security services, and other outsourced IT capabilities.

Professional Services

Technical consultants assist with planning, architecture, migration, implementation, integration, optimization, and other complex IT projects.

Networking

CDW sells and implements switches, routers, wireless infrastructure, network management, connectivity, and related enterprise network technology.

Data Center Solutions

The company provides server, storage, networking, virtualization, backup, power, cooling, and infrastructure products for modern data centers.

Artificial Intelligence Solutions

CDW helps organizations identify and deploy AI-ready infrastructure, data platforms, cloud resources, productivity tools, and related technologies.

IT Procurement and Account Management

CDW provides dedicated account teams, custom pricing, quotes, order management, lifecycle support, and procurement tools to help organizations manage technology spending.

CDW Corporate Phone Numbers

Corporate Phone Number

847-371-6090

This is the telephone number published for CDW’s Vernon Hills executive office.

Corporate Headquarters Number

847-371-6090

The same number serves CDW’s principal Vernon Hills office.

Sales Number

800-800-4239

This is CDW’s primary General Sales and Sales Support number.

Customer Service Number

866-782-4239

Customer Relations handles order status, changes, cancellations, returns, billing, and invoice concerns.

Customer Support Number

866-782-4239

This is the best direct line for customers with recent-order and service issues.

Technical Support Number

800-383-4239

CDW provides this number for product troubleshooting, downloads, installations, and qualifying technical-support issues.

Website Support Number

888-239-7270

Customers having trouble signing in or using CDW’s website can use this support number.

Managed Services Support Number

888-239-7270

CDW also publishes this number for Managed Services support.

Investor Relations Number

847-968-0238

This is CDW’s verified Investor Relations telephone number.

Transfer Agent Number

800-736-3001

Computershare provides toll-free shareholder and transfer-agent support for CDW investors.

International Transfer Agent Number

781-575-3100

This number is available for shareholder inquiries requiring Computershare’s non-toll-free service.

How to Reach a Real Person at CDW

For a new technology purchase, quote, pricing request, or product recommendation, call 800-800-4239. Sales Support is available Monday through Friday from 7:00 a.m. to 7:00 p.m. Central Time. Existing customers should provide their account number or Account Manager’s name when available, along with product details and the intended business requirement.

For order status, returns, cancellations, invoices, or billing, call 866-782-4239. For product troubleshooting or installation assistance, use 800-383-4239. Website account problems can be directed to 888-239-7270.

CDW customers with a dedicated Account Manager should normally contact that person first, particularly for complex IT projects, enterprise agreements, bulk purchases, cloud services, or ongoing account issues. The Account Manager can coordinate specialists across security, cloud, networking, services, and other technology areas.

How to File a Complaint Against CDW

Complaints may involve orders, pricing, shipping, returns, warranties, billing, account management, technical support, software licensing, or professional services. Gather purchase orders, invoices, account information, product details, tracking numbers, emails, and existing case numbers before escalating.

Step 1: Contact Customer Service

Call 866-782-4239 for an existing order, billing, return, or service complaint. For a sales issue, call 800-800-4239.

Step 2: Contact the Relevant Department

Technical issues should use Technical Support, while billing, returns, website access, managed services, software licensing, and sales issues should use the specialized team responsible.

Step 3: Request Supervisor or Management Review

If the first representative cannot resolve the matter, request a Customer Relations supervisor, sales manager, service manager, or appropriate escalation contact.

Step 4: Use the Company’s Written Complaint Channel

Email CustomerRelations@web.cdw.com or use CDW’s Contact Us and Help Center tools so the complaint, order numbers, invoices, and requested resolution are documented.

Step 5: Contact Corporate Headquarters

Serious unresolved company-level matters may be sent to CDW Corporation, 200 N. Milwaukee Avenue, Vernon Hills, IL 60061.

Step 6: Use the Specialized Complaint or Dispute Department

Security, managed services, licensing, contracts, privacy, government procurement, and enterprise-service complaints should be directed to the appropriate specialized CDW function.

Step 7: File With the Appropriate Regulator

Consumer, data-security, government-contracting, securities, privacy, or employment complaints may involve different federal or state regulatory agencies depending on the matter.

Step 8: Use Consumer Protection or Financial Dispute Options

Customers with unresolved payment or purchasing issues may consider their payment provider or applicable consumer-protection agency after completing CDW’s internal complaint process.

Step 9: Consider Formal Legal or Arbitration Procedures

Significant commercial, contractual, software-licensing, managed-service, or financial disputes should be reviewed under the applicable CDW sales agreement, service contract, and governing law before formal proceedings.

Kevin

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