UPS
United Parcel Service, Inc., commonly known as UPS, is one of the world’s largest package delivery, transportation and logistics companies. UPS provides domestic and international package delivery, freight transportation, supply-chain management, customs brokerage, healthcare logistics and other integrated logistics solutions for consumers and businesses. The company serves customers in more than 200 countries and territories and delivered an average of approximately 20.8 million packages per day during 2025.
UPS was founded in 1907 in Seattle, Washington, when teenagers Jim Casey and Claude Ryan started the American Messenger Company with a $100 loan. The business initially provided local messenger and delivery services. In 1919, the company expanded to Oakland, California, adopted the United Parcel Service name and introduced the brown vehicle color that later became one of its most recognizable brand elements.
Today, UPS is headquartered in Atlanta, Georgia, and operates a global logistics network that includes package facilities, delivery vehicles, aircraft, air hubs, distribution centers and specialized logistics operations. UPS reported approximately 460,000 employees, $88.7 billion in 2025 revenue and operations serving more than 200 countries and territories. Current 2026 SEC filings identify 55 Glenlake Parkway, N.E., Atlanta, Georgia 30328 as the company’s principal executive offices.
+1 (404) 828-6000
Current UPS SEC filings identify 404-828-6000 as the registrant’s telephone number associated with its principal executive offices in Atlanta.
1-800-742-5877
UPS publishes this as its primary U.S. Customer Service number.
Current hours are:
Monday through Friday: 7:00 AM to 11:00 PM ET
Saturday: 8:00 AM to 8:00 PM ET
United Parcel Service, Inc.
55 Glenlake Parkway, N.E.
Atlanta, GA 30328
United States
This is UPS’s current principal executive-office address.
United Parcel Service, Inc.
55 Glenlake Parkway, N.E.
Atlanta, Georgia 30328
United States
UPS also publishes this address directly on its corporate facts and Investor Relations pages.
Investor Relations: investor@ups.com
Media Relations: pr@ups.com
UPS primarily directs ordinary customer-service matters through its Help and Support Center rather than a universal public customer-service email address.
Transportation, Package Delivery, Courier Services, Logistics, Supply Chain Management, Air Freight, Ground Transportation, Customs Brokerage and Healthcare Logistics
1907
UPS was founded in Seattle, Washington, by Jim Casey and Claude Ryan as the American Messenger Company.
Approximately 460,000 employees
UPS currently reports approximately 460,000 employees worldwide.
UPS does not publish general public walk-in hours for its Atlanta corporate headquarters.
Customer Service currently operates:
Monday through Friday: 7:00 AM to 11:00 PM ET
Saturday: 8:00 AM to 8:00 PM ET
International Shipping Support is available 24/7.
UPS Investor Relations provides earnings releases, annual reports, SEC filings, financial presentations, shareholder resources and stock information.
UPS Class B common stock trades on the New York Stock Exchange under ticker symbol UPS.
UPS provides employment opportunities across package operations, transportation, aviation, technology, engineering, logistics, sales, corporate functions and other business areas.
UPS provides domestic parcel-delivery services throughout the United States.
Customers can ship documents, parcels and other eligible items using different delivery speeds and service levels.
UPS Ground provides scheduled ground transportation for qualifying packages within the United States.
It is widely used by businesses and consumers for shipments that do not require premium air delivery.
UPS provides next-business-day air delivery for time-sensitive eligible shipments.
Different Next Day Air service levels may be available depending on destination, delivery time and shipment requirements.
UPS 2nd Day Air provides two-business-day delivery for eligible U.S. shipments.
It is designed for customers who require faster delivery than standard ground transportation without next-day service.
UPS provides international package transportation across more than 200 countries and territories.
Services include export and import transportation, tracking and international delivery options.
UPS provides customs-clearance and brokerage services designed to support international shipments.
These services help customers navigate customs documentation, duties and other cross-border requirements.
UPS Supply Chain Solutions provides logistics services beyond traditional parcel transportation.
Services can include freight forwarding, distribution, warehousing, customs brokerage and supply-chain management.
UPS provides air-freight transportation for larger or specialized shipments.
The company operates a major airline network supporting both parcel delivery and broader logistics operations.
UPS provides ocean-freight services for qualifying international commercial shipments.
These services support businesses moving cargo across global trade routes.
UPS provides freight transportation for larger shipments.
Official U.S. support numbers include:
Less Than Truckload: 1-800-333-7400
Truckload: 1-888-682-4652
UPS operates specialized healthcare logistics services for pharmaceutical, medical-device and healthcare customers.
Services can include temperature-sensitive transportation, warehousing and time-critical delivery.
UPS provides online and mobile shipment tracking.
Customers can use a UPS tracking number to monitor qualifying shipments and delivery activity.
UPS My Choice provides eligible residential customers with additional delivery-management tools.
Depending on service availability, customers may receive delivery alerts or request certain delivery changes.
UPS provides scheduled and on-demand pickup services for eligible shipments.
Businesses can arrange recurring pickups, while other customers may request pickups as needed.
UPS Access Point locations provide alternative pickup and drop-off options.
These locations can be useful for customers who cannot receive a package at home or need a convenient return location.
UPS provides return-shipping services for retailers, businesses and consumers.
Return options vary according to merchant policies and the specific UPS return service being used.
UPS provides certain financial, insurance and risk-management services through UPS Capital.
Products can help businesses manage shipping-related financial risks and cargo protection.
+1 (404) 828-6000
UPS’s latest 2026 SEC filing continues to list this number for the company’s principal executive offices.
+1 (404) 828-6000
UPS Investor Relations also publishes this number for its Atlanta headquarters.
+1 (404) 828-6000
The number is associated with:
55 Glenlake Parkway, N.E.
Atlanta, GA 30328
+1 (404) 828-6000
This is UPS’s verified corporate switchboard number.
1-800-742-5877
UPS publishes this number for general U.S. Customer Service.
1-800-742-5877
Current service hours:
Monday through Friday: 7:00 AM to 11:00 PM ET
Saturday: 8:00 AM to 8:00 PM ET
1-800-742-5877
This is UPS’s primary toll-free U.S. customer-service number.
1-800-782-7892
UPS publishes this number for international shipping assistance.
Support is available 24 hours a day, seven days a week.
1-877-289-6418
UPS publishes this number for technical assistance.
Current hours include weekdays from 7:30 AM to 9:00 PM ET and weekends from 9:00 AM to 8:00 PM ET.
Less Than Truckload: 1-800-333-7400
Truckload: 1-888-682-4652
These are current verified UPS freight-support numbers.
UPS does not publish one universal nationwide number labeled solely as a general Sales Number across every service.
Commercial shipping and logistics inquiries are typically routed through UPS sales and account-management channels according to customer type and service.
1-800-742-5877
This is UPS’s primary verified general support line.
UPS does not publish one universal billing number for all billing circumstances on its main customer-service page.
Billing and invoice assistance is generally handled through the customer’s UPS account, billing support resources or Customer Service at:
1-800-742-5877
UPS does not publish one universal regional-office number covering every U.S. region.
Customers should use the main support line or the specific contact associated with their UPS account or facility.
Individual UPS facilities, customer centers and retail locations may have location-specific numbers.
No single branch-office telephone number applies to the entire network.
Local UPS facility contacts vary by location.
Customers should use UPS’s official location tools when a specific physical facility must be contacted.
UPS uses country-specific telephone numbers for international markets rather than one universal global number.
For U.S.-based international shipping support:
1-800-782-7892
UPS does not publish one universal corporate emergency number for ordinary customers.
International Shipping Support is available 24/7 at:
1-800-782-7892
For urgent shipment issues, customers should use the appropriate UPS support channel.
+1 (404) 828-6059
Email: investor@ups.com
UPS publishes these contacts for Investor Relations.
+1 (404) 828-7123
Email: pr@ups.com
UPS publishes this number and email for Media Relations.
UPS does not publish one universal public HR number for all outside job applicants.
Candidates should use UPS’s official careers resources.
Not applicable.
UPS provides transportation and logistics services but does not operate a general consumer travel or hospitality reservation service.
For ordinary shipment or delivery assistance in the United States, call 1-800-742-5877. UPS currently provides customer-service assistance Monday through Friday from 7:00 AM to 11:00 PM ET and Saturday from 8:00 AM to 8:00 PM ET. For an international shipment, call 1-800-782-7892, which UPS lists as available 24/7. Technical problems can be directed to 1-877-289-6418.
When contacting UPS, have your tracking number, shipment date, sender or recipient details and a clear description of the problem ready. For billing concerns, having the invoice or UPS account information available may help. For a damaged or missing package, keep packaging, photographs and shipment records until the claim or investigation is complete.
United Parcel Service, Inc.
55 Glenlake Parkway, N.E.
Atlanta, Georgia 30328
United States
Corporate Phone: +1 (404) 828-6000
UPS’s August 31, 2026 SEC filing continues to identify this address and phone number as the company’s principal executive offices.
United Parcel Service, Inc.
55 Glenlake Parkway, N.E.
Atlanta, GA 30328
United States
UPS states that it owns its corporate headquarters in Atlanta.
55 Glenlake Parkway, N.E.
Atlanta, GA 30328
United States
Phone: 404-828-6000
United Parcel Service, Inc.
55 Glenlake Parkway, N.E.
Atlanta, GA 30328
United States
Investor Relations: 404-828-6059
Email: investor@ups.com
UPS states that its information technology headquarters is located in Parsippany, New Jersey.
Its 2025 Form 10-K notes that UPS owns both its Atlanta corporate headquarters and its New Jersey information-technology headquarters.
UPS’s principal U.S. air hub, known as Worldport, is located in Louisville, Kentucky.
Worldport is a major operational hub and should not be confused with UPS’s corporate headquarters in Atlanta.
Customers experiencing a problem involving a shipment, delivery, damaged package, missing parcel, billing issue, driver interaction or another UPS service should first gather the relevant documentation. Useful information includes the tracking number, shipping receipt, invoice, sender and recipient details, shipment dates, photographs and records of previous UPS contacts.
Begin by checking the UPS tracking information for the package.
Review the latest tracking scans, delivery status and any exception notices before contacting Customer Service.
Call:
1-800-742-5877
Current Customer Service hours are:
Monday through Friday: 7:00 AM to 11:00 PM ET
Saturday: 8:00 AM to 8:00 PM ET
Provide your tracking number and explain the issue clearly.
For international shipment concerns, call:
1-800-782-7892
UPS lists this support line as available 24/7.
For UPS.com, account or technical problems, use:
1-877-289-6418
This specialized number should be used for technical issues rather than ordinary package complaints.
If a package is lost or damaged and the shipment is eligible for a claim, follow UPS’s official claims process.
Keep the merchandise, packaging, tracking information and photographs until UPS completes its review.
If UPS provides a case, claim or reference number, retain it.
Keep records of the dates you contacted UPS and any actions representatives said they would take.
If the matter remains unresolved, contact Customer Service again and provide the existing claim or reference information.
Explain which part of the issue remains unresolved and provide additional documents when requested.
For broader unresolved corporate correspondence:
United Parcel Service, Inc.
55 Glenlake Parkway, N.E.
Atlanta, GA 30328
United States
Corporate Phone: 404-828-6000
Routine package complaints should generally remain within UPS Customer Service and claims channels before corporate escalation.
Retain tracking records, invoices, receipts, photographs, packaging and claim correspondence.
Complete documentation can be especially important for damaged-package, missing-package and billing disputes.
If UPS’s internal process does not resolve a significant dispute, customers may review applicable consumer-protection or payment-dispute options based on the type of transaction and location.
Keep documentation showing the shipment, the problem and the steps already taken with UPS.
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