Primerica Headquarters & Corporate Office

About Primerica

Primerica, Inc. is a financial-services company focused primarily on serving middle-income households in the United States and Canada. The company provides access to a range of financial products and services designed to help individuals and families address life insurance, investment, retirement, and other financial needs.

Primerica distributes term life insurance, mutual funds, managed investments, retirement products, debt-related services, and other financial products through a large network of independent licensed representatives. The company traces its current corporate history to 1977 and emphasizes financial education and its longstanding philosophy of “Buy Term and Invest the Difference.”

Primerica is publicly traded on the New York Stock Exchange under the symbol PRI and maintains its headquarters in Duluth, Georgia. Through its network of representatives, the company continues to provide financial products and educational resources to households across the United States and Canada.

Quick Information

Corporate Phone Number

770-381-1000

Customer Service Number

Life Insurance: 1-800-257-4725

Corporate Office Address

1 Primerica Parkway
Duluth, GA 30099
United States

Headquarters Address

1 Primerica Parkway
Duluth, GA 30099
United States

Email

Primerica uses product-specific online email forms rather than one universal general customer-service email.

Industry

Financial Services and Insurance

Founded

1977

Stock Symbol

NYSE: PRI

Life Insurance Claims

1-888-893-9858

Managed Investments

833-786-0550

Main Services

Insurance, Investments and Financial Education

Website

www.primerica.com

Primerica Products & Services

Term Life Insurance

Primerica is particularly known for term life insurance.

Mutual Funds

Representatives distribute qualifying mutual-fund products.

Managed Investments

Primerica Advisors provides managed-investment services.

Retirement Accounts

Customers can establish qualifying retirement investment accounts.

Financial Education

Representatives discuss financial concepts and household financial planning.

Debt Solutions

Selected debt-management and financial-analysis services are available.

Loan Servicing

Certain legacy loan products continue to receive servicing support.

Primerica Corporate Phone Numbers

Corporate Headquarters

770-381-1000

Life Insurance Customer Service

1-800-257-4725

Life Insurance Claims

1-888-893-9858

Managed Investments

833-786-0550

How to Reach a Real Person at Primerica

First determine which product is involved.

For life insurance, call:

1-800-257-4725

For managed investments:

833-786-0550

Have:

• Policy number
• Investment account information
• Representative name
• Claim information
• Beneficiary details where applicable
• Description of the concern

available.

Primerica Headquarters & Corporate Office Address

Primerica Corporate Headquarters

Primerica, Inc.
1 Primerica Parkway
Duluth, GA 30099
United States

Corporate Phone: 770-381-1000

This remains Primerica’s principal executive-office address.

How to File a Complaint Against Primerica

Step 1: Contact Your Representative

Begin by contacting the Primerica representative who services your account or policy. Clearly explain the issue and provide any relevant account or policy information.

Step 2: Contact Product Customer Service

If your representative cannot resolve the issue, contact the appropriate Primerica customer service department for your insurance or investment product. Provide your account details and a clear description of the complaint.

Step 3: Request Supervisor Review

If your initial contact does not resolve the matter, request a supervisor or higher-level review. Explain the steps already taken and clearly state the resolution you are seeking.

Step 4: Keep Financial Records

Keep copies of your policy documents, statements, investment confirmations, emails, application documents, and case numbers. These records can help support your complaint during further review.

Step 5: Contact Primerica Headquarters

For serious unresolved matters, you may contact Primerica, Inc. at:

Primerica, Inc.
1 Primerica Parkway
Duluth, GA 30099
United States

Include copies of relevant documentation and clearly describe the issue and requested resolution.

Step 6: Address Insurance or Investment Complaints

Insurance-related concerns may require review by the applicable state insurance regulator. Investment-related matters may require review through Primerica’s compliance process or other applicable financial-services channels.

Step 7: File a Regulatory Complaint

If the complaint remains unresolved, the appropriate regulator will depend on the product and nature of the dispute. Depending on the circumstances, you may consider contacting a state insurance department, FINRA, the Securities and Exchange Commission (SEC), or another applicable regulatory authority.