Primerica Headquarters & Corporate Office

About Primerica

Primerica, Inc. is a major North American financial services company focused primarily on the financial needs of middle-income households. The company offers term life insurance, investment products, managed investment programs and other financial services through a large network of independent licensed representatives. Primerica’s business model combines financial education with access to products intended to help families protect income, reduce financial risk and build long-term savings.

Primerica was founded in 1977 and has grown into a large financial distribution organization operating throughout the United States and Canada. The company has more than 151,000 licensed representatives who help clients understand financial concepts and access suitable insurance and investment products. Primerica is also one of the largest issuers of individual term life insurance coverage in North America.

Primerica maintains its corporate headquarters at 1 Primerica Parkway, Duluth, Georgia 30099. As of December 31, 2025, Primerica reported 2,833 corporate employees, separate from its large independent representative network. The company’s common stock trades on the New York Stock Exchange under ticker symbol PRI, making Primerica a publicly traded financial services company.

Quick Information

Corporate Phone Number

+1 (770) 381-1000

This is Primerica’s principal corporate telephone number and is associated with its headquarters at 1 Primerica Parkway in Duluth, Georgia. It is the appropriate number for general corporate matters rather than routine policy servicing or investment-account assistance.

Customer Service Number

Primerica uses separate Customer Service numbers depending on the financial product involved.

For life insurance policy service:

1-800-257-4725

For Primerica Shareholder Services and qualifying investment accounts:

1-800-544-5445

Customers should use the product-specific contact whenever possible because individual Primerica subsidiaries administer different financial products.

Corporate Office Address

Primerica, Inc.
1 Primerica Parkway
Duluth, GA 30099
United States

This location serves as Primerica’s primary corporate and operational center.

Headquarters Address

Primerica, Inc.
1 Primerica Parkway
Duluth, Georgia 30099
United States

The Duluth campus contains Primerica’s principal executive offices and supports major corporate, administrative, technology and operational functions.

Email

Life Insurance Customer Service: plic@primerica.com

Life Insurance Claims: us_lifeclaims@primerica.com

Investor Relations: investorrelations@primerica.com

Primerica uses specialized email addresses for different financial products and corporate functions. Customers should avoid sending Social Security numbers, complete financial account numbers or other unnecessary sensitive information through ordinary email.

Industry

Primerica operates in the financial services, life insurance, investment management, mutual fund distribution, managed investment and financial education industries.

Founded

1977

Primerica began operations in 1977 and has grown into a major North American financial services organization serving middle-income families.

Number of Employees

2,833 employees

Primerica reported 2,833 employees as of December 31, 2025. This figure represents corporate employees and does not include the company’s network of more than 151,000 independent licensed representatives.

Corporate Office Hours

Primerica does not publish standard public walk-in hours for its Duluth corporate headquarters. Customers should contact the appropriate product department before attempting to visit or send documents to the corporate office.

Website

https://www.primerica.com/

The official website provides product information, policy resources, investment account access, representative information and corporate details.

Investor Relations

https://investors.primerica.com/

Primerica trades on the New York Stock Exchange under ticker symbol PRI. The Investor Relations website provides financial reports, SEC filings, governance information and shareholder resources.

Careers Page

https://www.primerica.com/public/careers.html

Primerica recruits for corporate careers in technology, insurance operations, investments, finance, customer service, compliance and other business functions.

Primerica Products & Services

Term Life Insurance

Term life insurance is Primerica’s core insurance product. The company focuses on providing temporary life insurance coverage designed to protect families during periods when financial obligations and income-replacement needs may be highest.

Primerica Life Insurance Company

Most Primerica term life insurance policies in the United States outside New York are issued through Primerica Life Insurance Company. Policyholders can contact the company for premium, beneficiary, ownership, address and other policy-service questions.

National Benefit Life Insurance Company

Primerica serves New York insurance customers through National Benefit Life Insurance Company. This entity operates under New York insurance requirements while remaining part of Primerica’s broader insurance organization.

Life Insurance Policy Service

Policyholders requiring general life insurance assistance can call:

1-800-257-4725

Customers can use this contact for eligible policy questions, policy changes and servicing requests.

Life Insurance Claims

For U.S. life insurance claims:

1-888-893-9858

Claims representatives assist beneficiaries with claim requirements, documentation and processing. Customers should have the insured person’s policy information available when possible.

Mutual Funds

Primerica distributes mutual funds from a variety of investment companies. Available funds may include products from well-known investment managers, allowing qualifying clients to build diversified investment portfolios according to their financial goals and risk tolerance.

Primerica Shareholder Services

Primerica Shareholder Services supports eligible investment accounts and provides account servicing, transaction assistance and digital-account support.

Customer Service: 1-800-544-5445

Managed Investment Programs

Primerica Advisors provides managed investment programs for qualifying clients who prefer professional portfolio management and asset-allocation services.

Primerica Advisors Client Service

For eligible managed-investment accounts:

1-833-786-0550

This contact supports customers participating in Primerica’s advisory and managed investment programs.

Retirement Investing

Primerica representatives can help qualifying customers access retirement-oriented investments, including individual retirement accounts and other long-term investment solutions.

Annuity Products

Primerica distributes selected annuity products from third-party insurance companies. Product availability and suitability depend on the customer’s financial situation and the state in which the product is sold.

Financial Education

Primerica representatives provide financial education covering topics such as income protection, debt reduction, emergency savings and long-term investing. This educational approach is central to the company’s consumer-distribution strategy.

MyPrimerica

MyPrimerica gives eligible clients access to insurance and investment information through a digital customer portal. Customers can review available account information and access financial tools online.

Shareholder Account Manager

Eligible investment customers can use the Shareholder Account Manager to review account information and complete supported account-management functions.

Consumer Loan Servicing

For certain existing Primerica-related loan accounts:

1-800-283-7918

This is a specialized servicing contact and should not be used for life insurance or investment questions.

Primerica Corporate Phone Numbers

Corporate Phone Number

+1 (770) 381-1000

This is Primerica’s primary corporate headquarters number.

Corporate Headquarters Number

+1 (770) 381-1000

Current headquarters:

1 Primerica Parkway
Duluth, GA 30099

Headquarters Number

+1 (770) 381-1000

This number is associated with Primerica’s principal executive offices.

Corporate Office Number

+1 (770) 381-1000

This contact is most appropriate for corporate matters rather than ordinary policy or investment servicing.

Customer Support Number

For life insurance:

1-800-257-4725

For investments:

1-800-544-5445

Primerica does not use one universal number for all financial products.

Customer Service Number

Life Insurance Customer Service: 1-800-257-4725

Shareholder Services: 1-800-544-5445

Customers should use the number matching the product involved.

Toll-Free Number

1-800-257-4725

This is one of Primerica’s primary toll-free contacts and is intended for life insurance policy servicing.

Sales Number

Primerica does not operate one centralized nationwide direct-sales telephone line. New products are typically discussed through an independent licensed Primerica representative.

Support Number

Life Insurance: 1-800-257-4725

Investments: 1-800-544-5445

Managed Investments: 1-833-786-0550

Billing Number

Customers with life insurance billing or premium questions can contact:

1-800-257-4725

Investment billing and transaction issues should be handled through the investment account’s servicing department.

Regional Office Number

Primerica operates numerous field offices throughout North America but does not publish a single universal regional-office number.

Branch Office Number

Independent Primerica representatives may maintain local business offices with separate telephone numbers. These offices should not be confused with Primerica’s Duluth corporate headquarters.

Local Office Number

Corporate headquarters:

770-381-1000

Local representative-office contacts vary by location.

International Number

Customers outside the United States requiring corporate assistance can contact:

+1 (770) 381-1000

Canadian customers should use the specialized contacts associated with their Canadian Primerica products.

Emergency / After-Hours Number

Primerica does not publish a corporate emergency hotline. Certain account information may be accessible online or through automated systems outside standard Customer Service hours.

Investor Relations Number

470-564-6663

Email: investorrelations@primerica.com

This contact is intended for shareholders, financial analysts and institutional investment questions.

Media / Press Number

404-229-8302

This is a corporate communications contact and should not be used for policy or investment-account complaints.

Human Resources (HR) Number

Primerica does not publish one universal public HR number for external applicants. Corporate job candidates should use the company’s official careers resources.

Reservations / Booking Number

Not applicable.

Primerica is a financial services company and does not operate a reservation-based hospitality service.

Life Insurance Claims Number

1-888-893-9858

This is the dedicated U.S. life insurance claims number for eligible policies.

How to Reach a Real Person at Primerica

For a life insurance policy, call 1-800-257-4725. For an investment account, call 1-800-544-5445. Beneficiaries filing a life insurance claim should call 1-888-893-9858. Primerica operates several financial subsidiaries, so contacting the department associated with the exact product generally provides faster assistance than calling corporate headquarters.

Before calling, have the policy number, investment account information, claim details or other relevant documentation available. For broader corporate matters, contact Primerica headquarters at 770-381-1000. Avoid sending confidential financial information through ordinary email unless Primerica specifically instructs you to use that channel.

Primerica Headquarters & Corporate Office Address

Current Primerica Headquarters

Primerica, Inc.
1 Primerica Parkway
Duluth, GA 30099
United States

Corporate Phone: 770-381-1000

This is Primerica’s current principal executive-office address.

Corporate Office Address

1 Primerica Parkway
Duluth, Georgia 30099
United States

The headquarters campus supports executive, administrative, technology and financial-services operations.

Primerica Home Office Facility

Primerica’s Duluth home-office campus contains approximately 345,000 square feet of office space. The location accommodates major corporate departments, technology infrastructure and media-production facilities.

Life Insurance Mailing Address

Primerica Life Insurance Company
1 Primerica Parkway
Duluth, GA 30099

Customers should include their policy number when sending appropriate policy correspondence.

Life Insurance Claims Address

Primerica Life Insurance Company
Attn: Claims Department
1 Primerica Parkway
Duluth, GA 30099

This address is intended specifically for qualifying claims documentation.

Shareholder Services Mailing Address

Primerica Shareholder Services
P.O. Box 534485
Pittsburgh, PA 15253-4485

This address is intended for investment-account correspondence and is not Primerica’s corporate headquarters.

Shareholder Services Overnight Address

Primerica Shareholder Services
Attention: 534485
500 Ross Street, 154-0520
Pittsburgh, PA 15262

Customers should use the address appropriate to the type of investment-account correspondence being submitted.

How to File a Complaint Against Primerica

A Primerica complaint should be directed according to the type of financial product involved. Insurance policies, investment accounts, managed portfolios and representative conduct may be handled by different departments or subsidiaries.

Step 1: Identify the Primerica Product

Determine whether your complaint involves life insurance, an investment account, a managed investment service, a claim or another Primerica product.

Step 2: Contact the Appropriate Customer Service Team

For life insurance:

1-800-257-4725

For investment accounts:

1-800-544-5445

For life insurance claims:

1-888-893-9858

Step 3: Contact Your Primerica Representative

If the complaint concerns advice, sales activity or a transaction involving a Primerica representative, contact the representative and clearly explain the issue.

Step 4: Keep Supporting Documentation

Save contracts, policy documents, statements, emails, confirmations and transaction records connected with the complaint.

Step 5: Follow Up With Customer Service

If the first response does not resolve the problem, contact the same servicing department again and provide any case or reference information.

Step 6: Request Supervisor or Compliance Review

For a significant unresolved concern, ask whether the matter can be reviewed by a supervisor, compliance team or other appropriate specialist.

Step 7: Send Written Correspondence

For appropriate life insurance correspondence:

Primerica Life Insurance Company
1 Primerica Parkway
Duluth, GA 30099

Investment correspondence should be sent to the address associated with the applicable investment account.

Step 8: Contact Corporate Headquarters

For a broader unresolved corporate issue:

Primerica, Inc.
1 Primerica Parkway
Duluth, GA 30099

Corporate Phone: 770-381-1000

Step 9: Keep Investor and Media Contacts Separate

Do not send routine policy or investment complaints to Investor Relations or the media department. Those teams are not responsible for ordinary customer servicing.

Step 10: Consider the Appropriate Regulatory Complaint Process

If a significant insurance or securities complaint remains unresolved, the appropriate external process may involve a state insurance regulator, securities regulator or other financial-services authority depending on the product involved.