Orkin Headquarters & Corporate Office

About Orkin

Orkin is a pest-control company providing residential and commercial pest-management services. The company offers services for insects, termites, rodents, mosquitoes, wildlife and other pest-related concerns, depending on the location and available service plan.

Orkin operates as a brand within Rollins, Inc., an international consumer and commercial services company headquartered in Atlanta, Georgia. Rollins acquired Orkin Exterminating Company in 1964 and later changed its corporate name to Rollins, Inc.

Rollins operates through a family of pest-control and related service brands. Orkin is one of its best-known brands and serves residential and commercial customers through locations across the United States and other markets.

Quick Information

Company Name

Orkin

Parent Company

Rollins, Inc.

Industry

Pest control and pest-management services

Founded

1901

Parent Company Acquisition

Rollins acquired Orkin Exterminating Company in 1964

Parent Company Headquarters

Atlanta, Georgia

Company Type

Brand operated by Rollins, Inc.

Parent Company Stock Exchange and Ticker Symbol

New York Stock Exchange

NYSE: ROL

Orkin Customer Service

866-949-6097

General Service and Quote Number

877-819-5061

Corporate Headquarters Phone

(404) 888-2000

Corporate Headquarters Address

Rollins, Inc.

2170 Piedmont Road, N.E.

Atlanta, GA 30324

United States

Official Website

https://www.orkin.com/

Contact Page

https://www.orkin.com/contact

Accessibility Assistance

866-953-6435

Website Accessibility Email

accessibility@orkin.com

Products & Services

Orkin may provide services including:

• Residential pest control
• Commercial pest control
• Termite control
• Termite inspections
• Rodent control
• Mosquito control
• Bed bug treatment
• Ant control
• Cockroach control
• Flea control
• Tick control
• Spider control
• Wildlife management services
• Pest inspections
• Preventive pest-management plans
• Seasonal pest-control services
• Integrated pest-management solutions
• Business pest-control programs
• Food-service pest management
• Healthcare and facility pest-management services

Available services may vary by location, property type, local regulations and the specific pest involved.

Corporate Phone Numbers

Orkin Customer Service

866-949-6097

Call for questions, comments, concerns and customer-service assistance related to Orkin services.

Orkin General Service and Quote Number

877-819-5061

Orkin lists this number for customers seeking pest-control services, inspections or a quote. Service availability depends on the customer’s location.

Orkin Online Account Support

877-676-7542

This number is listed for customers who need support with the Orkin online account or related login assistance.

Rollins Corporate Headquarters

(404) 888-2000

This is the corporate telephone number for Rollins, Inc., Orkin’s parent company. Customers with routine service, scheduling, billing or treatment questions should generally begin with Orkin customer service.

Orkin Accessibility Support

866-953-6435

Call for assistance involving accessibility issues with the Orkin website or digital services.

How to Reach a Real Person at Orkin

Call Orkin Customer Service at 866-949-6097 and explain the reason for your call. You can also use the Orkin Contact Us page to submit a question, comment, compliment or concern.

For a new pest-control service, inspection or quote, call 877-819-5061.

Before contacting Orkin, gather:

• Full name
• Service address
• Telephone number
• Customer or account information, if available
• Type of pest involved
• Date of the service
• Technician or branch information, if known
• Service agreement details
• Invoice or billing information
• Payment confirmation
• Photos or supporting evidence, when relevant
• Previous case or reference number
• Details of the problem

Do not provide passwords or unnecessary sensitive information through an unsolicited call, email or message. Verify that you are communicating through an official Orkin contact channel.

Orkin Headquarters and Corporate Office Address

Orkin operates as a brand of Rollins, Inc.

Rollins, Inc. Corporate Headquarters

Rollins, Inc.

2170 Piedmont Road, N.E.

Atlanta, GA 30324

United States

Corporate Phone: (404) 888-2000

Rollins identifies this Atlanta address as its principal executive office. Because Orkin operates through numerous local branches and service locations, the correct address for customer correspondence, billing, service disputes or other requests may differ from the corporate headquarters.

Customers should use the address or instructions specifically provided by Orkin for their particular account or matter.

Do not treat the corporate headquarters as a public walk-in pest-control service branch unless the company specifically instructs you to visit the location.

Service, Scheduling and Billing Assistance

Customers can contact Orkin regarding matters such as:

• Scheduling or changing a service appointment
• Pest-control treatment questions
• Service-plan information
• Inspection requests
• New-service quotes
• Billing questions
• Payment concerns
• Online account access
• Service complaints
• Questions about a previous visit
• Requests for additional assistance

The correct process may depend on the customer’s local Orkin branch and service agreement.

Keep copies of important records, including service agreements, invoices, receipts, payment confirmations and communications with the company.

Pest-Control Service Concerns

If you are unhappy with an Orkin service visit, contact the appropriate Orkin customer-service channel and clearly explain the problem.

Provide information such as:

• Property address
• Date of service
• Pest involved
• Description of the concern
• Name of the technician, if known
• Photos or other supporting information
• Previous communication with Orkin
• Desired resolution

Depending on the service agreement and the nature of the issue, Orkin may review the concern and direct the matter to the appropriate local branch or department.

How to File a Complaint Against Orkin

Step 1: Contact Orkin Customer Service

Call 866-949-6097 and explain the service, billing, scheduling or pest-control issue.

Provide your account or service information and clearly describe the problem.

Step 2: Contact the Local Orkin Branch When Appropriate

Because many pest-control services are performed through local branches, a branch manager or local office may be able to review service-specific concerns.

Keep a record of the date, time and details of your communication.

Step 3: Request a Case or Reference Number

If the matter cannot be resolved immediately, ask whether a case, complaint or reference number has been created.

Save this information for future follow-up.

Step 4: Preserve Supporting Records

Save:

• Service agreements
• Invoices
• Payment receipts
• Billing statements
• Appointment confirmations
• Service reports
• Emails
• Text messages
• Photographs
• Notes from telephone calls
• Names of representatives
• Case or reference numbers

Step 5: Request Escalation

If ordinary customer service or the local branch does not resolve the matter, ask for the appropriate supervisory or management escalation process.

Explain what resolution you are requesting.

Step 6: Submit a Written Complaint When Appropriate

For a formal unresolved matter, use an official Orkin contact channel and include:

• Your full name
• Service address
• Account information
• Date of service or incident
• Detailed description of the problem
• Previous attempts to resolve it
• Supporting documents
• The resolution you are requesting

Step 7: Contact an Outside Organization When Appropriate

Depending on the nature of the complaint, customers may consider contacting:

• The appropriate state pest-control or pesticide regulator
• A state or local consumer-protection agency
• The Better Business Bureau
• The Federal Trade Commission for suspected fraud or deceptive practices
• A qualified attorney for legal matters

The appropriate outside organization depends on the state and the specific nature of the complaint.

Online Account and Payment Support

Customers who need help accessing an Orkin online account can use the available account-support number:

877-676-7542

Customers should use official Orkin payment and account channels. Do not provide payment information in response to an unsolicited request unless the communication has been independently verified.

If a customer financed an Orkin service through Rollins Acceptance Company, the payment process may involve a separate account or payment portal.

Frequently Asked Questions

1. Where is Orkin headquartered?

Orkin operates as a brand of Rollins, Inc. Rollins is headquartered at 2170 Piedmont Road, N.E., Atlanta, Georgia 30324.

2. What is Orkin’s customer-service number?

Call Orkin Customer Service at 866-949-6097 for questions, comments, concerns and general customer-service assistance.

3. What number do I call for a new Orkin service or quote?

Call 877-819-5061 for pest-control service information, inspections or a quote.

4. Who owns Orkin?

Orkin is operated as a brand of Rollins, Inc.

5. Is Orkin a publicly traded company?

Orkin itself operates as a brand of Rollins, Inc. Rollins common stock trades on the New York Stock Exchange under the ticker symbol ROL.

6. When did Rollins acquire Orkin?

Rollins acquired Orkin Exterminating Company in 1964.

7. What services does Orkin provide?

Orkin provides pest-management services that may include residential and commercial pest control, termite services, rodent control, mosquito control, bed bug treatment and other pest-related services.

8. How do I contact a real person at Orkin?

Call Orkin Customer Service at 866-949-6097 or use the official Orkin Contact Us page.

9. What is the Rollins corporate phone number?

Rollins lists its corporate telephone number as (404) 888-2000.

10. Can I visit Orkin headquarters for pest-control service?

The Rollins corporate headquarters should not automatically be treated as a public walk-in Orkin service location. Use your local Orkin branch or the official customer-service channel for service-related assistance.

11. How do I complain about an Orkin service?

Start by contacting Orkin Customer Service, explain the issue and keep records of your communications. If necessary, request escalation through the appropriate local branch or management channel.

12. What should I do if I have trouble accessing the Orkin website?

For website accessibility questions or concerns, Orkin lists accessibility@orkin.com and 866-953-6435 as accessibility contact options.