Orkin
About Orkin
Orkin is an American pest-control company providing residential and commercial pest-management services. Otto Orkin founded the business in 1901 after beginning door-to-door pest-control work as a teenager. The company has since developed into one of the best-known pest-control brands in the United States, with hundreds of locations and services available in numerous international markets.
Orkin provides inspection, treatment, control, and prevention services for termites, mosquitoes, ants, cockroaches, bed bugs, rodents, flies, spiders, ticks, fleas, stinging pests, and other common household or commercial pests. Its services may include recurring pest protection, targeted treatments, monitoring, follow-up visits, exclusion work, moisture-control solutions, insulation services, and customized commercial pest-management programs.
Orkin operates as a subsidiary of Rollins, Inc., a publicly traded consumer and commercial services company headquartered in Atlanta, Georgia. Orkin and Rollins maintain their principal corporate operations at 2170 Piedmont Road NE, Atlanta, GA 30324. Rollins operates a global family of pest and wildlife management brands serving millions of customers through company-owned and franchised locations.
Quick Information
Corporate Phone Number
404-888-2000
This number is associated with Rollins, Inc., Orkin’s parent company, at the Atlanta corporate headquarters.
It should not be used as the first contact for routine pest-control appointments, service requests, billing questions, or local branch concerns.
Customer Service Number
877-819-5061
Orkin publishes this number for residential pest-control assistance, service inquiries, quotes, and customer support.
The line is available 24 hours a day, 7 days a week.
Corporate Office Address
Orkin, LLC
2170 Piedmont Road NE
Atlanta, GA 30324
United States
Headquarters Address
Orkin, LLC
2170 Piedmont Road NE
Atlanta, GA 30324
United States
Orkin does not prominently publish one general customer-service email address.
Customers should use the official Orkin Contact Us form, their Orkin online account, or the verified customer-service number.
Industry
Pest Control, Termite Control, Wildlife Management, and Property Protection
Founded
1901
Number of Employees
Orkin does not separately publish one current employee total for the Orkin brand.
Its parent company, Rollins, Inc., reported more than 22,000 teammates across its family of pest and wildlife management brands as of December 31, 2025.
Corporate Office Hours
Orkin does not publish general public visiting hours for its Atlanta corporate headquarters.
Residential customer assistance and quote requests are available by telephone 24 hours a day, 7 days a week at 877-819-5061. Local branch and appointment hours vary.
Website
Investor Relations
Orkin is a subsidiary of Rollins, Inc. and does not maintain separate publicly traded stock.
Financial reports, SEC filings, shareholder information, stock details, and corporate-governance materials are available through Rollins Investor Relations.
Careers Page
Orkin publishes opportunities for pest-control technicians, inspectors, sales representatives, customer-service employees, branch managers, and corporate professionals through its careers website.
Orkin Products & Services
Orkin provides residential and commercial pest inspection, treatment, prevention, monitoring, and property-protection services.
Residential Pest Control
Orkin develops pest-control plans based on the type of pest, level of activity, property characteristics, and potential entry points.
A residential service may include an inspection, targeted treatment, recommendations, monitoring, scheduled follow-up visits, and preventive measures. Available plans and treatment methods differ according to the property and local branch.
Preventive Pest Control
Preventive pest-control services are intended to reduce the risk of pests entering or becoming established inside a home.
An Orkin technician may inspect potential entry points, identify pest-conducive conditions, treat selected areas, and recommend sanitation, maintenance, or exclusion measures.
Termite Inspection and Treatment
Orkin provides termite inspections and treatment plans for eligible residential and commercial properties.
The service may involve liquid treatment, bait or monitoring systems, localized treatment, and follow-up inspections. The selected method depends on the termite species, property, construction type, and severity of the activity.
Mosquito Control
Orkin’s mosquito-control service targets locations where mosquitoes may rest or reproduce around a property.
Treatment frequency and availability can depend on the climate, mosquito season, yard conditions, local regulations, and service plan.
Bed Bug Treatment
Orkin provides inspection and treatment services for suspected bed bug activity.
Because bed bugs can spread between rooms and hide in small spaces, treatment may require preparation, targeted applications, monitoring, and follow-up visits.
Rodent Control
Orkin provides rodent inspection, control, monitoring, and preventive services for rats and mice.
A technician may identify signs of rodent activity, locate potential entry points, install appropriate control devices, and recommend sanitation or exclusion improvements.
Cockroach Control
Orkin treats different cockroach species using pest-specific inspection and control methods.
The treatment plan may address nesting areas, moisture, food sources, cracks, gaps, and other conditions that can support cockroach activity.
Ant Control
Orkin provides treatment for household and property-invading ants.
The technician may identify the ant species and nesting behavior before selecting an appropriate treatment because different types of ants require different control methods.
Flea and Tick Control
Orkin offers pest-management services for fleas and ticks around eligible homes and properties.
Treatment may be combined with recommendations involving pets, bedding, landscaping, indoor cleaning, and other contributing conditions.
Stinging Pest Control
Orkin can inspect and treat eligible problems involving wasps, hornets, yellow jackets, and other stinging pests.
Customers should avoid disturbing an active nest and inform Orkin if anyone on the property has a known allergy to insect stings.
Commercial Pest Control
Orkin provides pest-management programs for businesses and institutional properties.
Commercial customers may include restaurants, hotels, healthcare facilities, offices, schools, warehouses, food-processing operations, manufacturing facilities, and multifamily housing communities.
Commercial Termite Services
Orkin provides termite inspection, monitoring, and treatment services for eligible commercial properties.
The program may be customized according to building design, business operations, regulatory requirements, pest pressure, and the risks associated with structural damage.
Wildlife Management
Wildlife-control and exclusion services may be available through selected Orkin branches or related Rollins businesses.
Availability depends on the animal, property, local regulations, and the services offered in that market.
Moisture Control and Insulation
Selected Orkin locations provide home services that address moisture, crawl-space conditions, insulation, and other property factors that can contribute to pest problems.
Not every home service is available in every market, so customers should confirm availability with their local branch.
Orkin My Account
Orkin customers can use the online account system to manage eligible services.
Available features can include:
- Viewing invoices
- Making secure payments
- Managing AutoPay
- Rescheduling appointments
- Requesting touch-up service
- Viewing service updates
- Downloading service reports
Account features depend on the customer’s service agreement and location.
Orkin Corporate Phone Numbers
Corporate Phone Number
404-888-2000
This number is associated with Rollins, Inc., Orkin’s parent company, at the Atlanta headquarters.
It is intended for appropriate corporate matters rather than routine pest-control appointments or local service requests.
Corporate Headquarters Number
404-888-2000
Rollins identifies this corporate telephone number with its principal executive offices at 2170 Piedmont Road NE in Atlanta.
Because Orkin is a Rollins subsidiary operating from the same corporate location, corporate matters may be routed through the parent company.
Headquarters Number
404-888-2000
This is the main headquarters number associated with the corporate address.
Customer-service representatives responsible for appointments, treatment, and local accounts may not be available through this switchboard.
Corporate Office Number
404-888-2000
This number can be used for appropriate Orkin and Rollins corporate inquiries.
Customers seeking pest-control assistance should call 877-819-5061 or contact their local Orkin branch.
Customer Service Number
877-819-5061
Orkin publishes this telephone number for customer assistance.
The line can be used for eligible pest-control questions, service inquiries, quote requests, and appointment assistance.
Customer Support Number
877-819-5061
This number is available for residential customer support and service requests.
Existing customers should have their service address, branch information, account number, invoice, and appointment details available.
Toll-Free Number
877-819-5061
This is Orkin’s verified toll-free contact number.
Orkin states that assistance is available 24 hours a day, 7 days a week.
Sales and Quote Number
877-819-5061
Potential customers can use this number to request information or begin the process of obtaining a personalized pest-control quote.
Final pricing depends on factors such as the pest, property, inspection findings, treatment requirements, service frequency, and local branch.
Support Number
877-819-5061
Orkin uses the same published number for general residential assistance.
For an existing service, the local branch may be better positioned to address technician scheduling, treatment details, and follow-up visits.
Billing Support
Orkin does not publish a separate nationwide billing telephone number on its main website.
Existing customers can call 877-819-5061, contact their local branch, or use Orkin My Account to view and pay eligible invoices.
Emergency and After-Hours Assistance
877-819-5061
Orkin states that it is available 24 hours a day, 7 days a week.
Actual technician dispatch and appointment availability depend on the location, pest problem, service capacity, and local branch.
Local and Branch Office Numbers
Each Orkin branch may maintain its own verified local telephone number.
Customers should use the official Orkin Branch Finder to identify the correct office rather than relying on an unverified business directory.
Investor Relations
Investor and shareholder matters are handled by Rollins, Inc.
A separate Orkin investor-relations telephone number is not published because Orkin is not independently traded. Investors should use Rollins’ official investor resources.
Media and Press Relations
Orkin provides an official press and media section for journalists and media professionals.
A single general public media telephone number was not identified in the official information reviewed, so an unverified number should not be included.
Human Resources and Employment
Orkin directs applicants to its official careers website.
A separate nationwide HR telephone number was not identified in the public materials reviewed. Applicants should use the contact method provided in the relevant job posting or recruiting correspondence.
How to Reach a Real Person at Orkin
For a new pest problem, quote, appointment, or general service request, call Orkin at 877-819-5061. Follow the prompts for new or existing customers and provide the property ZIP code so the inquiry can be directed to the appropriate local branch. If an automated system answers, choose the service or customer-care option and request a representative when necessary.
Existing customers should have their service address, account number, local branch, appointment date, invoice, service agreement, and description of the problem ready. For questions involving a technician visit, recurring activity, a missed appointment, or treatment results, contacting the local branch may provide the fastest response. Orkin’s official branch finder can be used to verify the appropriate office and telephone number.
Orkin Headquarters & Corporate Office Address
Orkin Corporate Headquarters
Orkin, LLC
2170 Piedmont Road NE
Atlanta, GA 30324
United States
Corporate Phone: 404-888-2000
This is the Atlanta corporate address associated with Orkin and its parent company, Rollins, Inc.
Rollins, Inc. Corporate Headquarters
Rollins, Inc.
2170 Piedmont Road NE
Atlanta, GA 30324
United States
Corporate Phone: 404-888-2000
Rollins is Orkin’s publicly traded parent company. This address is appropriate for Rollins corporate and investor-related matters but is not a local pest-control service center.
Orkin Customer Service
Customer Service Phone: 877-819-5061
Orkin directs customers to telephone and online support rather than publishing a separate nationwide Customer Service mailing address.
Customers should not mail payments, pest samples, chemicals, or original documents to corporate headquarters unless Orkin provides specific instructions.
Local Orkin Branches
Orkin operates hundreds of local branches and service locations.
Each branch has its own service area, address, telephone number, and operating schedule. Customers should use the official branch finder to locate the office responsible for their property.
Orkin Careers
Employment applications and job searches are managed through the official Orkin careers website.
Applicants should not mail résumés or sensitive personal documents to corporate headquarters unless directed to do so by an authorized Orkin recruiter.
How to File a Complaint Against Orkin
Step 1: Contact the Local Orkin Branch
Begin with the Orkin branch responsible for the service.
Explain the problem to the branch representative or manager and provide the service address, account number, appointment date, technician information, invoice, and description of the issue.
Step 2: Contact Orkin Customer Service
If the local branch does not resolve the concern, call:
877-819-5061
Explain the complaint and describe the steps already taken with the local office.
Step 3: Identify the Service Involved
Clearly identify whether the complaint concerns:
- Pest-control treatment
- Termite service
- Mosquito control
- Bed bug treatment
- Wildlife service
- Home service
- Appointment scheduling
- Billing
- AutoPay
- Technician conduct
- Property damage
- Service cancellation
- The Orkin Guarantee
Providing the correct service category helps route the complaint to the responsible team.
Step 4: Provide Supporting Information
Keep relevant records such as:
- Service agreement
- Inspection report
- Invoice
- Payment confirmation
- Appointment dates
- Service reports
- Photographs
- Emails or messages
- Technician information
- Branch address
- Case or reference number
Send copies rather than original documents.
Step 5: Request a Specific Resolution
Tell Orkin what action you want the company to take.
Depending on the complaint, the requested resolution may involve a return visit, inspection, treatment correction, appointment change, billing adjustment, refund review, cancellation, property-damage review, or management response.
Step 6: Request Management Review
If the first representative cannot resolve the complaint, ask for review by the branch manager, regional management, Customer Care, billing department, or another appropriate team.
Record the names of the representatives contacted, the dates of communication, and every case or confirmation number provided.
Step 7: Review the Service Agreement and Guarantee
Read the service agreement to understand the treatment plan, customer responsibilities, renewal provisions, cancellation requirements, exclusions, and guarantee conditions.
Orkin advertises off-schedule return visits and a 30-day money-back guarantee for eligible services, but the terms applicable to the customer’s specific agreement control eligibility.
Step 8: Use Orkin My Account
Existing customers can use Orkin My Account to review invoices, pay bills, download service reports, manage AutoPay, reschedule eligible appointments, and request certain follow-up services.
Save screenshots or confirmations of any account changes connected with the complaint.
Step 9: Send Formal Corporate Correspondence
For a serious unresolved matter requiring written corporate attention, correspondence can be addressed to:
Orkin, LLC
2170 Piedmont Road NE
Atlanta, GA 30324
United States
Include copies of the agreement, invoices, photographs, service reports, and previous correspondence. Do not mail pest specimens, pesticides, chemicals, or contaminated materials.
Step 10: Contact an Appropriate External Organization
For an unresolved consumer matter, customers may consider contacting their state consumer-protection agency, attorney general’s office, pesticide regulatory authority, or another agency with jurisdiction over the complaint
