Equifax Headquarters & Corporate Office

About Equifax

Equifax Inc. is a global data, analytics, technology, credit-information, identity, and workforce-solutions company headquartered in Atlanta, Georgia. The company’s roots date back to 1899, making it one of the longest-established organizations in the consumer information industry. Equifax collects and analyzes information that helps lenders, employers, government agencies, insurers, property managers, and consumers make decisions involving credit, employment, identity, income verification, fraud prevention, marketing, and financial risk.

Today, Equifax operates through major business groups including Workforce Solutions, U.S. Information Solutions, and International. Its consumer services include credit reports, credit monitoring, identity protection, security freezes, fraud-related tools, and dispute services. Its business services include credit-risk information, employment and income verification through The Work Number, fraud-prevention solutions, identity verification, marketing analytics, government-benefit eligibility tools, and employer services. Equifax reported $6.0745 billion in 2025 operating revenue.

Equifax remains an independent publicly traded corporation. Its shares trade on the New York Stock Exchange under ticker EFX. Current CEO Mark W. Begor has served as Chief Executive Officer since April 2018. As of December 31, 2025, Equifax employed approximately 15,000 people in 22 countries, while current investor materials describe its broader operations and investments across roughly two dozen countries.

Equifax Headquarters & Corporate Office Address

Current Headquarters

Equifax Inc.
1550 Peachtree Street NW
Atlanta, GA 30309
United States

This is the current principal executive office listed in Equifax’s 2025 Form 10-K and 2026 SEC filings. It remains the correct headquarters address for Equifax Inc. and should be used instead of outdated or secondary Atlanta addresses that may appear in older directories.

Corporate Office

Equifax’s principal corporate office is the same as its headquarters

1550 Peachtree Street NW
Atlanta, GA 30309

The Atlanta office supports senior management, corporate finance, legal affairs, investor relations, governance, technology leadership, communications, and other enterprise-level operations.

Consumer Credit Report Mailing Address

For certain consumer credit-report requests and correspondence, Equifax Information Services has historically used

Equifax Information Services LLC
P.O. Box 740241
Atlanta, GA 30374-0241

This is a consumer-report correspondence address, not Equifax Inc.’s corporate headquarters.

Security Freeze Mailing Address

For qualifying mailed security-freeze requests, Equifax publishes

Equifax Information Services LLC
P.O. Box 105788
Atlanta, GA 30348-5788

Consumers should follow the current instructions on the Equifax security-freeze page because required identity documentation can change.

Quick Information

Corporate Phone Number

404-885-8000

This is the current corporate telephone number listed in Equifax’s SEC filings for its Atlanta principal executive office.

Customer Service Number

866-349-5191

This number has been officially published by Equifax for U.S. consumer credit-report assistance and related consumer-report requests. Consumers with a specific product, dispute, freeze, or employment-verification issue should use the specialized channel where available.

Corporate Office Address

1550 Peachtree Street NW, Atlanta, GA 30309

Headquarters Address

1550 Peachtree Street NW, Atlanta, GA 30309

Email

Equifax does not publish one universal unsecured customer-service email for all consumer credit matters.

Current corporate contacts include

Investor Relations: trevor.burns@equifax.com
Investor Relations: molly.clegg@equifax.com
Media Relations: mediainquiries@equifax.com.

Industry

Credit Reporting, Data Analytics, Financial Technology, Workforce Verification, Identity Verification, Fraud Prevention, Consumer Information and Decision Intelligence

Founded

1899

Number of Employees

Approximately 15,000 employees in 22 countries as of December 31, 2025.

Global Operations

Equifax operates internationally across North America, Latin America, Europe, Asia-Pacific and other markets, with operations or investments in approximately two dozen countries.

Corporate Office Hours

Equifax does not publish standard public walk-in hours for its corporate headquarters. Consumer and business support hours vary by product or department.

Website

https://www.equifax.com/

Investor Relations / Careers Page

Investor Relations
https://investor.equifax.com/

Careers
https://careers.equifax.com/

Equifax Products & Services

Credit Reports

Equifax maintains consumer credit-report information used by lenders and other authorized businesses to help evaluate credit risk. Consumers can obtain access to qualifying Equifax credit-report information and review account history, inquiries, balances, and other credit-file information.

Credit Dispute Services

Consumers who believe information in their Equifax credit report is inaccurate can submit a dispute. Disputes can involve account ownership, payment history, balances, personal information, inquiries, collections, or other report data, and Equifax investigates disputes under applicable consumer-reporting rules.

Security Freezes

Equifax allows consumers to place, temporarily lift, and permanently remove a security freeze on their Equifax credit report. A freeze generally restricts certain third parties from accessing the report for new-credit applications and can be managed without charge.

Credit Lock Services

Equifax Lock & Alert allows enrolled consumers to lock or unlock their Equifax credit report through digital tools. Equifax distinguishes a credit lock from a federally regulated security freeze even though both can limit access to the report for new-credit purposes.

Credit Monitoring

Equifax offers consumer credit-monitoring products that can notify users about qualifying changes to their credit information. Depending on the product, monitoring can include credit-report activity, alerts, scores, identity-related monitoring, and additional protection features.

Identity Theft Protection

Equifax offers products intended to help consumers monitor identity-related risk, detect suspicious activity, and respond to potential identity theft. Feature availability varies by subscription level and current product lineup.

Fraud Alerts

Consumers who believe they may be victims of identity theft or fraud can use Equifax’s consumer-report tools to place qualifying fraud alerts. Alerts can help notify potential creditors that additional identity verification may be appropriate before extending new credit.

The Work Number

The Work Number is Equifax Workforce Solutions’ employment and income verification platform. Employers provide payroll and employment data that authorized verifiers may use for lending, hiring, government assistance, housing, and other permitted purposes.

Employment Verification

Equifax provides verification of employment services to employers, employees, lenders, property managers, government agencies, and other authorized verifiers. The service can confirm employer name, employment status, job information, and other qualifying data.

Income Verification

Verification of Income services allow authorized users to obtain qualifying income information supplied by participating employers. These services are frequently used in mortgage underwriting, personal lending, auto finance, housing, and government-benefit eligibility decisions.

Employer Services

Equifax Workforce Solutions provides employers with services involving unemployment claims, tax credits, employment verification, compliance, workforce analytics, onboarding, and related workforce administration.

U.S. Information Solutions

Equifax U.S. Information Solutions provides financial institutions and other businesses with consumer and commercial credit information, analytical tools, decisioning data, fraud controls, and marketing services.

Online Information Solutions

Online Information Solutions provides real-time and batch-based credit information used by lenders, telecom companies, insurers, financial institutions, and other businesses to help evaluate applications and existing accounts.

Financial Marketing Services

Equifax provides data-driven marketing and analytical services that help businesses identify audiences, understand consumer financial characteristics, and improve customer-acquisition and portfolio strategies.

Fraud Prevention

Equifax offers fraud-prevention solutions designed to identify suspicious identities, applications, transactions, and account activity. These products combine proprietary information, identity signals, analytics, and technology to help businesses reduce fraud losses.

Identity Verification

Identity-verification solutions help businesses validate information supplied by consumers during account opening, lending, employment, and other transactions. Equifax also provides The Work Number ID for qualifying business identity-verification use cases.

Government Solutions

Government agencies use Equifax products for employment and income verification, identity validation, eligibility determinations, program-integrity functions, and fraud prevention. These services can support public-benefit, tax, healthcare, and other government programs.

International Credit and Data Services

Equifax operates credit-information and analytics businesses outside the United States, including operations in Canada, Latin America, Europe, and Asia-Pacific. International services vary by local regulations and market needs.

Equifax Corporate Phone Numbers

Corporate Phone Number

404-885-8000

Corporate Headquarters Number

404-885-8000

Headquarters Number

404-885-8000

Corporate Office Number

404-885-8000.

Customer Service Number

866-349-5191

This number is associated with consumer credit-report assistance and should be used for qualifying Equifax consumer-report questions.

Customer Support Number

Equifax uses multiple specialized support lines rather than one number for every service.

General consumer credit-report support

866-349-5191

The Work Number Employee Support

800-367-2884

Current 2026 Equifax materials list employee support during specified weekday and Saturday hours.

The Work Number Verifier Support

800-367-5690

This line is intended for commercial or authorized employment verifiers.

The Work Number Employer Administrator Support

877-664-8778

This number is for employers and Employer Portal users.

Hearing Impaired / TTY Support

800-424-0253

Published for The Work Number hearing-impaired users.

Toll-Free Number

Major toll-free consumer and workforce numbers include:

866-349-5191 for qualifying consumer credit-report assistance
800-367-2884 for The Work Number employee services
800-367-5690 for The Work Number verifiers.

Sales Number

Equifax does not publish one universal sales number covering all enterprise products. Business prospects should use the relevant Equifax sales/contact form for the applicable credit, identity, workforce, fraud, marketing, or government solution.

Billing Number

Equifax does not publish one universal billing-only number for all consumer and business products. Customers should use the contact information associated with their specific subscription or business agreement.

Regional Office Number

No single universal regional-office number is published.

Branch Office Number

Not generally applicable. Equifax operates offices and business units rather than consumer bank-style branches.

International Number

Equifax uses country-specific websites and contact centers for international consumers and businesses. There is no single global customer-service number.

Emergency / After-Hours Number

Equifax does not publish a conventional corporate emergency hotline.

Investor Relations Number

A permanent general investor-relations telephone number is not prominently listed on the current IR contact page. Investor email contacts include trevor.burns@equifax.com and molly.clegg@equifax.com.

Shareholder / Transfer Agent Number

866-665-2279

American Stock Transfer & Trust Company handles shareholder-account services for Equifax.

Corporate Secretary Number

404-885-8961

Equifax’s current investor FAQ lists this number for qualifying shareholder account matters.

Media / Press Number

Equifax’s current press materials primarily publish

mediainquiries@equifax.com

A permanent universal media telephone number is not consistently listed in current releases.

Human Resources Number

Equifax does not publish one universal public HR phone number for all job applicants.

Careers

https://careers.equifax.com/

Reservations / Booking Number

Not applicable.

How to Reach a Real Person at Equifax

For an ordinary consumer credit-report issue, start with 866-349-5191 and make sure you have enough information to verify your identity. Depending on the issue, you may need your full legal name, current and previous addresses, date of birth, Social Security number, credit-report confirmation information, and details of the account or inquiry you are questioning. If the matter involves an inaccurate credit-file item, using Equifax’s formal dispute process is generally more effective than asking a general representative to manually change the file because credit-report corrections must follow an investigation process.

If your issue concerns employment or income information rather than consumer credit, use The Work Number support structure instead. Employees can call 800-367-2884, authorized verifiers can use 800-367-5690, and employer administrators can use 877-664-8778. Having the employer name, employer code where available, employee information, verification request details, and relevant dates ready can significantly reduce routing delays.

Corporate headquarters at 404-885-8000 should be reserved for genuine corporate matters rather than routine credit disputes. Equifax is a large organization with distinct consumer, workforce, business, investor, and international divisions, so using the department-specific channel normally provides a faster path to a representative with access to the relevant system.

How to File a Complaint Against Equifax

Complaints against Equifax can involve inaccurate credit-report information, unresolved disputes, identity theft, security freezes, credit-monitoring subscriptions, employment or income records, privacy, billing, fraud alerts, or business services. Before escalating, gather your Equifax report or reference number, copies of disputed documents, identification, correspondence, dates of calls, dispute results, account statements, and any evidence from the creditor, employer, lender, or other data provider.

Step 1: Contact Customer Service

Begin with Equifax consumer support at 866-349-5191 for credit-report-related concerns. Explain the issue clearly and identify whether it concerns report access, personal information, fraud, a disputed account, or another consumer-report matter. Keep the date and time of the call, the representative’s name or identification if provided, and any case or confirmation number. If the issue concerns employment information in The Work Number, use the appropriate Workforce Solutions support line instead.

Step 2: Contact the Relevant Department

Use the department that actually controls the disputed service. Credit-report errors should go through Equifax’s credit-dispute process, security issues through the security-freeze or fraud-alert tools, and employment-data concerns through The Work Number. This distinction matters because a general call-center employee may not have authority to alter information provided by creditors or employers. Submit supporting documentation and identify precisely which information is incorrect, incomplete, or unauthorized.

Step 3: Request Supervisor or Management Review

If the first support interaction does not resolve the issue, ask for additional review or escalation. Provide the previous confirmation number, explain what action has already been taken, and identify what remains unresolved. Keep your explanation factual and chronological. If a dispute was investigated but the result appears inconsistent with the evidence you submitted, ask what information was reviewed and what further documentation can be provided.

Step 4: Use the Company’s Written Complaint Channel

Submit the complaint in writing through the applicable Equifax dispute, privacy, freeze, or consumer-report channel. Written complaints create a stronger record than repeated telephone calls because you can retain copies of documents, confirmation numbers, investigation results, screenshots, and mailed correspondence. For consumer-report matters, use the current mailing address provided for the specific service rather than sending sensitive personal documents to the general corporate headquarters.

Step 5: Contact Corporate Headquarters

For a serious issue that remains unresolved after using the correct consumer or business process, corporate correspondence can be directed to Equifax Inc., 1550 Peachtree Street NW, Atlanta, GA 30309. Include a summary of the issue, previous complaint or dispute numbers, relevant dates, and copies of supporting records. Do not mail original identity documents unless an Equifax procedure specifically requires them. The headquarters address is appropriate for executive-level or corporate correspondence, but it does not replace the legally required credit-dispute process.

Step 6: Use the Specialized Complaint or Dispute Department

If the matter concerns credit-file accuracy, continue through Equifax Information Services’ formal dispute process. If it concerns The Work Number, use the Workforce Solutions employee, verifier, or employer service channels. Identity-theft victims should also consider placing a freeze or fraud alert where appropriate. Specialized teams are more likely than a general corporate switchboard to have access to the systems and documentation required to resolve an FCRA-related or workforce-data complaint.

Step 7: File With the Appropriate Regulator

For U.S. consumer credit-reporting disputes, the Consumer Financial Protection Bureau (CFPB) is a major federal complaint channel. Depending on the issue, the Federal Trade Commission (FTC), state regulators, or other federal agencies may also be relevant. Complaints should include the Equifax dispute result, copies of supporting evidence, dates, and an explanation of why the company’s response did not resolve the issue.

Step 8: Use Consumer Protection or Financial Dispute Options

Consumers may also contact their state Attorney General or state consumer-protection office when the issue involves unfair practices, identity theft, privacy, subscription billing, or a pattern of unresolved consumer-service problems. If an incorrect credit item was supplied by a bank, lender, debt collector, employer, or other furnisher, it may also be necessary to dispute the information directly with that organization rather than relying solely on Equifax.

Step 9: Consider Formal Legal or Arbitration Procedures

If substantial financial harm continues after documented disputes and regulatory complaints, consider obtaining advice from a qualified consumer-law attorney. The Fair Credit Reporting Act and other laws can provide specific rights and remedies in appropriate circumstances, but the correct legal route depends on the facts. Preserve every report, dispute submission, investigation result, certified-mail receipt, account statement, screenshot, and regulator response before pursuing formal legal action.