South State Bank Headquarters & Corporate Office

About SouthState Bank

SouthState Bank, N.A. is a major regional financial institution providing personal banking, commercial banking, mortgage lending, treasury management, correspondent banking, wealth management and capital-markets services. The bank serves individual consumers, small businesses, middle-market companies, institutional customers and other financial institutions through a growing branch and digital-banking network.

SouthState’s current organization was built through multiple bank combinations and acquisitions. Its expansion has created a significant banking franchise across the Southeast, Texas and Colorado. During 2025, the corporate parent was redomiciled from South Carolina to Florida and adopted the name SouthState Bank Corporation, while its principal banking subsidiary continued operating as SouthState Bank, National Association.

SouthState Bank Corporation is headquartered at 1101 First Street South, Suite 202, Winter Haven, Florida 33880. At December 31, 2025, the company operated 342 branches across eight states and employed 6,190 full-time and 203 part-time employees, representing 6,393 employees in total. SouthState common stock trades on the New York Stock Exchange under ticker symbol SSB.

Quick Information

Corporate Phone Number

+1 (863) 293-4710

This is SouthState Bank Corporation’s principal corporate telephone number and is associated with its Winter Haven headquarters.

Customer Service Number

1-800-277-2175

This is SouthState’s principal Customer Care number.

Current representative hours are:

Monday through Friday: 7:00 AM to 8:00 PM ET
Saturday: 8:00 AM to 5:00 PM ET

Corporate Office Address

SouthState Bank Corporation
1101 First Street South, Suite 202
Winter Haven, FL 33880
United States

This is the company’s principal corporate-office address.

Headquarters Address

SouthState Bank Corporation
1101 First Street South
Suite 202
Winter Haven, Florida 33880
United States

This location serves as SouthState’s current principal executive headquarters.

Email

SouthState does not recommend sending account numbers, Social Security numbers or confidential banking information through ordinary email.

Customers with account-specific issues should use Secure Messaging through Online Banking or call Customer Care at 1-800-277-2175.

Industry

Banking, Financial Services, Consumer Banking, Commercial Banking, Mortgage Lending, Treasury Management, Wealth Management and Capital Markets

Founded

SouthState’s current organization reflects the consolidation of several long-established banking institutions. Its predecessor banks have histories extending back more than a century.

Number of Employees

6,393 employees

At December 31, 2025, SouthState reported:

6,190 full-time employees

and:

203 part-time employees

Corporate Office Hours

SouthState does not publish general public walk-in hours for its Winter Haven corporate headquarters.

Customer Care is available Monday through Friday from 7:00 AM to 8:00 PM ET and Saturday from 8:00 AM to 5:00 PM ET.

Website

https://www.southstatebank.com/

The website provides personal banking, business banking, mortgage, wealth-management, treasury and support services.

Investor Relations

https://investors.southstatebank.com/

SouthState Bank Corporation trades on the New York Stock Exchange under ticker symbol SSB.

Careers Page

https://careers.southstatebank.com/

SouthState recruits for branch banking, commercial lending, technology, mortgage, treasury, finance, operations, risk and other corporate positions.

SouthState Bank Products & Services

Personal Checking Accounts

SouthState provides checking accounts designed for everyday consumer banking. Available account features can include debit-card access, direct deposit, online banking and mobile banking.

Savings Accounts

Customers can use SouthState savings accounts for emergency funds, short-term savings and other financial goals.

Money Market Accounts

SouthState offers money-market accounts that combine interest-earning potential with account access subject to applicable terms.

Certificates of Deposit

Certificates of deposit are available with a range of maturities. Rates and minimum opening requirements vary according to current bank offerings.

Debit Cards

Eligible checking-account customers receive debit cards for purchases and ATM transactions. Card controls and account-management features are available through supported digital-banking tools.

Online Banking

SouthState Online Banking allows customers to review account balances, transactions, statements and other eligible account information.

Mobile Banking

The SouthState mobile app provides mobile access to banking functions such as account monitoring, transfers, mobile deposit and alerts.

BillPay

SouthState provides BillPay for eligible digital-banking customers.

BillPay Support: 1-855-744-4739

Support is available 24 hours a day.

Phone Banking

SouthState automated Phone Banking is available at:

1-800-763-0555

The service is available 24/7.

Mortgage Loans

SouthState provides mortgage financing for qualifying homebuyers and homeowners seeking refinancing.

Available products and underwriting requirements depend on the customer’s financial profile and property.

Home Equity Lending

Eligible homeowners can apply for home-equity products that allow them to borrow against qualifying equity in their property.

Consumer Loans

SouthState offers selected consumer lending products for customers who qualify under the bank’s underwriting standards.

Small Business Banking

Small businesses can access deposit accounts, digital banking, credit products and other services designed for business operations.

Commercial Banking

SouthState provides commercial banking services for middle-market and other business customers, including lending, deposit and treasury solutions.

SBA Lending

SouthState participates in selected U.S. Small Business Administration lending programs for qualifying businesses.

Treasury Management

Treasury-management solutions help business customers manage payments, receivables, liquidity and financial risk.

Treasury Navigator

Treasury Navigator is SouthState’s digital treasury platform for eligible commercial customers. The system provides multi-user controls and other business cash-management capabilities.

Wealth Management

SouthState provides wealth-management and trust services for qualifying clients.

Correspondent Banking

SouthState offers correspondent banking services to financial institutions, including specialized banking, payments and capital-markets services.

Capital Markets

The company provides capital-markets services designed for commercial, institutional and financial-institution clients.

SouthState Bank Corporate Phone Numbers

Corporate Phone Number

+1 (863) 293-4710

This is SouthState’s primary corporate headquarters number.

Corporate Headquarters Number

+1 (863) 293-4710

Current headquarters:

1101 First Street South, Suite 202
Winter Haven, FL 33880

Headquarters Number

+1 (863) 293-4710

This number is associated with SouthState’s principal executive offices.

Corporate Office Number

+1 (863) 293-4710

Routine consumer banking issues should generally go through Customer Care rather than the corporate switchboard.

Customer Support Number

1-800-277-2175

This is SouthState’s principal Customer Care number.

Customer Service Number

1-800-277-2175

Current representative hours are Monday through Friday from 7:00 AM to 8:00 PM ET and Saturday from 8:00 AM to 5:00 PM ET.

Toll-Free Number

1-800-277-2175

This is the main verified toll-free Customer Care contact.

Sales Number

SouthState does not publish one universal sales telephone number. Customers interested in banking products can contact Customer Care or speak with a banker at a local branch.

Support Number

Customer Care: 1-800-277-2175

BillPay Support: 1-855-744-4739

Phone Banking: 1-800-763-0555

Billing Number

Billing and payment contacts depend on the banking product involved. Customers should call Customer Care or use Secure Messaging for account-specific issues.

Regional Office Number

SouthState does not publish one universal regional-office contact number.

Branch Office Number

Each SouthState branch has a local phone number that can be found through the official branch locator.

Local Office Number

Corporate headquarters:

863-293-4710

Local banking-office numbers vary by market.

International Number

For certain debit-card services from outside the United States:

+1 (614) 564-3074

Other international banking questions should be directed to Customer Care.

Emergency / After-Hours Number

For after-hours lost or stolen debit cards:

1-855-908-4495

For personal credit-card assistance:

1-800-558-3424

For business credit-card assistance:

1-866-552-8855

Investor Relations Number

SouthState maintains Investor Relations through its corporate investor website. Shareholders should use the current Investor Relations contact information available there because named contacts can change.

Media / Press Number

SouthState handles media inquiries through its corporate communications and Newsroom contacts. Those channels should not be used for routine banking complaints.

Human Resources (HR) Number

SouthState does not publish one universal HR number for outside applicants. Job candidates should use the official SouthState careers website.

Reservations / Booking Number

Not applicable.

SouthState is a banking and financial-services company.

BillPay Support Number

1-855-744-4739

BillPay support is available 24/7.

Phone Banking Number

1-800-763-0555

SouthState’s automated Phone Banking service is available 24 hours a day.

How to Reach a Real Person at SouthState Bank

For ordinary banking assistance, call 1-800-277-2175. Customer Care representatives are available Monday through Friday from 7:00 AM to 8:00 PM Eastern Time and Saturday from 8:00 AM to 5:00 PM Eastern Time. Customers can also visit a branch or use Secure Messaging within Online Banking for account-specific support.

Before contacting SouthState, have the account type, relevant transaction information, branch location and supporting documents available. Do not send confidential account information through ordinary email. For urgent debit or credit-card issues outside normal hours, use the specialized card-support numbers rather than waiting for the main Customer Care department to reopen.

SouthState Bank Headquarters & Corporate Office Address

Current SouthState Headquarters

SouthState Bank Corporation
1101 First Street South, Suite 202
Winter Haven, FL 33880
United States

Corporate Phone: 863-293-4710

This is SouthState’s current principal executive-office address.

Corporate Office Address

1101 First Street South
Suite 202
Winter Haven, Florida 33880
United States

The corporate office is located within SouthState’s Winter Haven banking operations.

Headquarters Branch

SouthState’s principal executive offices are associated with its headquarters branch in Winter Haven. This location should be distinguished from the company’s hundreds of retail banking branches.

Branch Network

As of December 31, 2025, SouthState operated 342 branches across:

Florida
South Carolina
Texas
Georgia
Colorado
North Carolina
Alabama
Virginia

Mortgage Servicing Correspondence

For eligible qualified written requests involving mortgage servicing:

SouthState Bank
Attn: Inquiries
P.O. Box 118068
Charleston, SC 29423

This address is specifically intended for appropriate mortgage-servicing correspondence.

Corporate Redomiciliation

SouthState’s corporate parent was redomiciled to Florida during 2025 and adopted the name SouthState Bank Corporation.

The principal executive headquarters remained in Winter Haven, Florida.

Local Branch Addresses

Customers seeking a branch should use SouthState’s official branch locator. A local branch address should not be confused with the company’s corporate headquarters.

How to File a Complaint Against SouthState Bank

Customers experiencing a problem involving a bank account, mortgage, loan, transaction, card or branch interaction should keep supporting documentation and use the appropriate SouthState service channel.

Step 1: Contact SouthState Customer Care

Call:

1-800-277-2175

Explain the issue and provide the account or transaction information required to investigate it.

Step 2: Speak With Your Branch

For a branch-related issue, contact or visit the branch involved and ask to speak with a branch manager or appropriate banker.

Step 3: Use Secure Messaging

For sensitive account-specific information, use Secure Messaging within SouthState Online Banking rather than ordinary email.

Step 4: Submit the Complaints and Feedback Form

SouthState provides an official Complaints and Feedback form that can be used to send written information to the bank.

Step 5: Keep Complaint Records

Save bank statements, transaction details, screenshots, correspondence and case or reference numbers.

Step 6: Follow Up With Customer Care

If the first response does not resolve the problem, call again and provide the previous case information.

Step 7: Use the Mortgage Servicing Address When Appropriate

For qualifying mortgage-servicing correspondence:

SouthState Bank
Attn: Inquiries
P.O. Box 118068
Charleston, SC 29423

Step 8: Request Management Review

Ask whether the complaint can be escalated to a supervisor, branch manager or specialized banking department when standard Customer Care cannot resolve the issue.

Step 9: Contact Corporate Headquarters

For broader unresolved corporate correspondence:

SouthState Bank Corporation
1101 First Street South, Suite 202
Winter Haven, FL 33880

Corporate Phone: 863-293-4710

Step 10: Consider the Appropriate External Complaint Process

If a serious banking, mortgage or consumer-finance issue remains unresolved, customers may review the complaint procedure available through the appropriate banking regulator or consumer-protection authority.