Popeyes Headquarters & Corporate Office

About Popeyes

Popeyes Louisiana Kitchen, Inc. is an American multinational chain of fried chicken fast-food restaurants founded in 1972 in New Orleans, Louisiana. The brand built its identity around bold, Southern-style flavors rooted in Louisiana culinary tradition, most famously its spicy fried chicken, chicken tenders, and buttermilk biscuits. Popeyes is currently a subsidiary of Restaurant Brands International (RBI), a Toronto-based company that also owns Burger King and Tim Hortons. As of 2025, Popeyes operates over 3,700 restaurant locations across more than 46 U.S. states, the District of Columbia, Puerto Rico, and 30 countries worldwide. The company’s corporate headquarters is located in Atlanta, Georgia, where its leadership team oversees franchise operations, brand strategy, and global expansion.

Quick Information

Industry

Fast Food & Quick Service Restaurants

Founded

 1972, New Orleans, Louisiana

Number of Employees

 Approximately 7,600 corporate employees (2025); 10,000+ including franchise operations

Corporate Office Hours

 Monday to Friday, 9:00 AM – 5:00 PM Eastern Time. Closed on weekends and major U.S. federal holidays.

Email

support@popeyes.com

Website

 www.popeyes.com

Contact Page

 www.popeyes.com/contact-us

Careers Page

 careers.popeyes.com

Products & Services

Popeyes is best known for its Southern-style fried chicken and Louisiana-inspired menu. The full range of products and services includes:

• Signature Chicken — bone-in pieces available in Classic (mild) and Spicy
• Chicken Sandwiches — Classic, Spicy, Ghost Pepper, and Bacon & Cheese varieties
• Chicken Tenders — available in mild, spicy, and blackened preparations
• Wings — bone-in and boneless, including Lemon Pepper and other seasonal flavors
• Seafood — fried shrimp and fish options
• Sides — Cajun fries, mashed potatoes with Cajun gravy, coleslaw, homestyle mac & cheese, corn on the cob, and red beans & rice
• Biscuits — Popeyes’ signature buttermilk biscuits served with every meal
• Desserts — seasonal offerings including pies and cupcake cups
• Beverages — Coca-Cola products, lemonade, and seasonal frozen drinks
• Family Meal Buckets — large-format combo meals designed for groups
• Catering Services — available for bulk and event orders
• Online Ordering & Mobile App — available through the Popeyes website and app with delivery and pickup options
  

Corporate Phone Numbers

Customer Service Number

 1-877-POPEYES (1-877-767-3937) — toll-free number for all customer inquiries, complaints, and feedback. Press 8 after connecting to reach a live representative. Available 24/7

Corporate Office Number

(404) 459-4450 — for business inquiries, franchise matters, and escalated concerns requiring corporate attention

Corporate Fax Number

 (404) 459-4533 — for sending official documents, formal complaints, or business correspondence

How to Reach a Real Person at Popeyes

The quickest way to reach a live person at Popeyes is to call 1-877-767-3937. Once the automated system answers, press 8 to be connected directly to a live customer service representative. This number operates 24 hours a day, 7 days a week. Sunday tends to be the least busy day, while Friday is the busiest, so calling early in the week or on Sunday mornings gives you the shortest wait time.

If you need to speak with someone at the corporate office specifically, call (404) 459-4450 during regular business hours, Monday through Friday, 9:00 AM to 5:00 PM Eastern Time. State your name and the nature of your inquiry clearly when the line connects and you will be directed to the right department.

Popeyes Headquarters & Corporate Office Address

Popeyes Louisiana Kitchen operates its corporate headquarters in Atlanta, Georgia. This office manages all U.S. brand operations, franchise relationships, marketing, and executive leadership.

Popeyes Louisiana Kitchen, Inc.

400 Perimeter Center Terrace, Suite 1000
Atlanta, GA 30346
United States

If you are sending a formal letter, legal document, or written complaint, use the address above. Include your full name, return address, phone number, and a clear subject line so your correspondence reaches the right department. Written responses typically take 7 to 14 business days. Popeyes’ parent company, Restaurant Brands International, is headquartered in Toronto, Canada, and oversees the brand at the global ownership level.

How to File a Complaint Against Popeyes

Step 1 — Speak to the Store Manager
Start by raising your concern directly at the Popeyes location where the issue occurred. Ask to speak with the store manager and explain your complaint clearly. Bring your receipt or photos as supporting evidence. Most issues such as wrong orders, cold food, overcharging, or hygiene concerns can be resolved at this level on the spot.

Step 2 — Call Customer Service
If the store is unable to resolve your complaint, call Popeyes customer service at 1-877-767-3937 and press 8 to reach a live representative. Have your restaurant location, date of visit, order details, and manager’s name ready before calling. The representative will log your complaint and escalate it to the regional franchise team. Expect a follow-up within 3 to 5 business days.

Step 3 — Submit an Online Complaint
If you prefer not to call, visit www.popeyes.com/contact-us and submit your complaint through the official contact form. Describe your experience in detail and keep your submission confirmation for reference.

Step 4 — Email the Corporate Team
For written complaints that require a formal record, email Popeyes directly at support@popeyes.com. Include your full name, the restaurant location, date and time of your visit, a detailed description of the issue, and any supporting evidence such as photos or receipts.

Step 5 — Contact the Corporate Office Directly
If your complaint remains unresolved after the above steps, contact the corporate office by calling (404) 459-4450 or by sending a written letter to 400 Perimeter Center Terrace, Suite 1000, Atlanta, GA 30346. Clearly state the actions you have already taken and the resolution you are seeking.

Step 6 — File a BBB Complaint
As a final option, file a formal complaint with the Better Business Bureau at www.bbb.org. Popeyes is registered with the BBB and a public complaint filing typically prompts a faster corporate response. The BBB mediates between you and the company and expects a business response within 14 days of the complaint being filed.