-
- Olive Garden
About Olive Garden
Olive Garden is one of the largest Italian-inspired casual dining restaurant chains in the United States. The first Olive Garden restaurant opened in 1982, and the brand has since grown into the leading restaurant concept in the Italian dining segment. Olive Garden is known for pasta, soups, salads, breadsticks, chicken, seafood, desserts, wine, family-style meals, takeout, catering, and other Italian-American menu offerings.
Olive Garden currently operates nearly 900 restaurants and employs more than 99,000 people. The company reports annual sales exceeding $4.9 billion. Its restaurant network serves customers throughout the United States and selected international markets, while digital ordering, Carside Pickup, delivery, catering, gift cards, and loyalty-related promotions support the brand’s broader customer experience.
Olive Garden is a division of Darden Restaurants, Inc., a publicly traded restaurant company listed on the New York Stock Exchange under ticker symbol DRI. Olive Garden does not maintain a separate publicly traded corporate entity with its own Investor Relations department. Its brand and corporate support functions are managed through Darden’s Restaurant Support Center at 1000 Darden Center Drive, Orlando, Florida 32837.
Quick Information
Corporate Phone Number
407-245-4000
Customer Service Number
800-331-2729
Corporate Office Address
1000 Darden Center Drive, Orlando, FL 32837
Headquarters Address
1000 Darden Center Drive, Orlando, FL 32837
Olive Garden directs general customer concerns through its Guest Relations contact system. No universal general customer-service email is currently published.
Industry
Casual Dining Restaurants and Foodservice
Founded
1982
No. of Employees
More than 99,000 employees
Corporate Office Hours
Darden does not publish one universal public corporate-office schedule. Olive Garden Guest Relations is available Monday through Friday from 10 a.m. to 4 p.m. Eastern Time for applicable inquiries.
Website
OliveGarden.com
Investor Relations
Handled through parent company Darden Restaurants Investor Relations
Careers Page
Olive Garden Careers
Olive Garden Products & Services
Pasta Dishes
Pasta is central to Olive Garden’s menu.
Customers can select from a variety of pasta shapes, sauces, proteins, and specialty dishes depending on the current menu.
Fettuccine Alfredo
Fettuccine Alfredo is one of Olive Garden’s best-known menu items.
It combines fettuccine pasta with the restaurant’s creamy Alfredo sauce and can be paired with chicken, shrimp, or other proteins where available.
Chicken Parmigiana
Chicken Parmigiana is a long-standing Olive Garden entrée.
It typically combines breaded chicken, marinara sauce, melted cheese, and pasta.
Lasagna Classico
Lasagna is another signature Italian-American menu offering.
Olive Garden’s version combines layers of pasta, meat sauce, cheeses, and other ingredients.
Tour of Italy
The Tour of Italy combines several classic Olive Garden dishes on one plate.
It is designed for customers who want to sample multiple signature entrées.
Soups
Olive Garden serves several popular soups.
Selections can include Zuppa Toscana, Chicken & Gnocchi, Pasta e Fagioli, and Minestrone.
Famous House Salad
The Famous House Salad is frequently served as part of Olive Garden meals.
It includes vegetables, olives, peppers, croutons, and the brand’s signature dressing.
Breadsticks
Olive Garden’s breadsticks are one of the brand’s most recognizable products.
They are commonly served with soups, salads, pasta meals, and other entrées.
Never-Ending Soup, Salad and Breadsticks
Olive Garden is widely associated with its soup, salad, and breadstick offering.
Availability and pricing depend on the restaurant and current promotion.
Seafood
Olive Garden offers seafood dishes that can include shrimp, salmon, and seafood pasta selections.
Menu availability changes over time.
Chicken Entrées
Chicken dishes are available across pasta, parmigiana, grilled, and specialty categories.
Desserts
Dessert offerings can include tiramisu, cheesecake, chocolate desserts, and other seasonal selections.
Kids Menu
Olive Garden provides smaller meals for children.
Options can include pasta, pizza, chicken, and other kid-friendly selections.
Gluten-Sensitive Menu Options
Olive Garden provides information about menu items and substitutions intended for guests seeking gluten-sensitive choices.
The company makes clear that its kitchens are not allergen-free environments.
Vegetarian and Vegan Options
Selected menu items and modifications may be suitable for vegetarian or vegan guests.
Customers with dietary restrictions should review current ingredient information and speak with restaurant staff.
Takeout
Customers can order meals for pickup from participating Olive Garden restaurants.
Orders can be placed digitally or through the restaurant.
Carside Pickup
Participating restaurants provide Carside Pickup for qualifying orders.
Customers can check in on arrival and receive their order without dining inside the restaurant.
Delivery
Olive Garden provides delivery in participating markets.
Availability, fees, and ordering requirements vary by restaurant.
Catering
Olive Garden provides catering for business functions, parties, family gatherings, and other events.
Catering delivery generally requires a minimum qualifying order and may include a delivery fee.
Gift Cards
Olive Garden sells physical and digital gift cards.
Bulk purchasing options are also available for businesses and organizations.
Olive Garden Corporate Phone Numbers
Corporate Phone Number
407-245-4000
This is the verified main corporate number for Darden Restaurants at the Restaurant Support Center in Orlando.
Corporate Headquarters Number
407-245-4000
Olive Garden corporate functions are supported from Darden’s Orlando headquarters.
Headquarters Number
407-245-4000
This number is associated with the corporate headquarters and Restaurant Support Center.
Corporate Office Number
407-245-4000
Corporate-level inquiries can be directed to this number when appropriate.
Customer Service Number
800-331-2729
Olive Garden publishes this number for Guest Relations.
Customer Support Number
800-331-2729
Guests can use this number for appropriate restaurant, product, service, or experience-related concerns.
Guest Relations Number
800-331-2729
Guest Relations is the primary official customer-care channel for Olive Garden.
Toll-Free Number
800-331-2729
The Guest Relations number is toll-free.
Food Allergy and Nutrition Support Number
800-331-2729
Olive Garden directs guests with allergen questions to Guest Relations.
Representatives are available Monday through Friday from 10 a.m. to 4 p.m. Eastern Time for these inquiries.
Gift Card Support Number
800-248-4935
This number is published for individual Olive Garden gift-card orders and support.
Gift Card Support Email
giftcardservices@gift.olivegarden.com
This address is specifically intended for gift-card order assistance.
Bulk Gift Card Number
800-642-7336
This number is specifically for qualifying bulk gift-card orders.
Canadian Gift Card Number
888-888-3341
Olive Garden publishes this number for Canadian gift-card purchases.
New Restaurant Information Number
888-221-0642
Olive Garden publishes this number for certain questions relating to new restaurant openings.
Employee Benefits Number
888-374-3343
This is the Darden Total Rewards Service Center number for employee benefits questions.
It is not a customer-service number.
Employee Relations Number
800-932-2558
Current and former employees can use this number for appropriate employment-related concerns.
Payroll Number
407-245-4400
This is a specialized payroll contact for employees.
Employment Verification Number
800-367-2884
Darden uses The Work Number for employment verification.
Real Estate Number
407-245-4555
Olive Garden publishes this number for real-estate inquiries.
Media / Press Number
407-245-5312
This is a current media-relations number specifically associated with Olive Garden.
It is not intended for customer complaints.
Investor Relations Number
407-245-5054
Investor Relations is handled through parent company Darden Restaurants.
Darden Gift Card Services Number
888-883-5575
Darden also maintains a corporate gift-card support team for qualifying Darden gift-card matters.
How to Reach a Real Person at Olive Garden
The most direct way to reach a customer-service representative is to call Olive Garden Guest Relations at 800-331-2729. If your complaint involves a particular restaurant, provide the restaurant location, date and approximate time of your visit, order information, receipt, and a clear description of the problem. For food-allergy or ingredient questions, Guest Relations is available Monday through Friday from 10 a.m. to 4 p.m. Eastern Time.
For an immediate restaurant issue, speaking with the restaurant’s general manager is usually the best first step. Gift-card customers should use 800-248-4935, while employees should use the relevant employee support number rather than Guest Relations. Corporate matters can be directed to Darden’s headquarters at 407-245-4000.
Olive Garden Headquarters & Corporate Office Address
Olive Garden Corporate Headquarters
Olive Garden / Darden Restaurants, Inc.
1000 Darden Center Drive
Orlando, FL 32837
This is the Restaurant Support Center that serves as the corporate headquarters for Darden’s restaurant brands, including Olive Garden.
Darden Restaurant Support Center
Darden Restaurants, Inc.
1000 Darden Center Drive
Orlando, FL 32837
The Restaurant Support Center provides centralized services such as finance, technology, payroll, food sourcing, marketing, human resources, and restaurant operational support.
Darden Mailing Address
Darden Restaurants, Inc.
P.O. Box 695011
Orlando, FL 32869-5011
This is Darden’s published corporate mailing address.
Privacy Correspondence Address
Darden Restaurants
Attn: Privacy Team
1000 Darden Center Drive
Orlando, FL 32837
This address is specifically intended for privacy-related matters.
Individual Olive Garden Restaurants
Olive Garden restaurants operate throughout the United States and other selected markets.
Restaurant addresses should not be confused with the Orlando Restaurant Support Center.
How to File a Complaint Against Olive Garden
Step 1: Speak With the Restaurant Manager
If your complaint involves a specific Olive Garden restaurant, start by speaking with the restaurant manager.
Explain the issue and provide your order number, receipt, visit date, and other relevant details.
Step 2: Give Local Management an Opportunity to Resolve the Issue
Many complaints involving incorrect orders, food quality, employee service, cleanliness, waiting times, or refunds can be handled at the restaurant level.
State clearly what resolution you are requesting.
Step 3: Contact Olive Garden Guest Relations
If the restaurant cannot resolve the complaint, call:
800-331-2729
Provide complete information about the restaurant and your previous attempt to resolve the issue.
Step 4: Submit the Complaint Through Olive Garden’s Contact System
Olive Garden provides an official online Guest Relations contact process.
Written submissions can create a useful record of the complaint.
Step 5: Provide Supporting Documentation
Keep your receipt, photographs, order confirmations, gift-card records, payment information, and other supporting documents.
These can help Guest Relations investigate the complaint.
Step 6: Request Escalation
If the initial Guest Relations response does not resolve the matter, ask whether your complaint can be escalated to the appropriate Director of Operations, regional management, brand-support, or corporate team.
Explain what steps you have already taken.
Step 7: Contact Darden Corporate Headquarters
For an appropriate serious unresolved corporate matter, correspondence can be directed to:
Darden Restaurants, Inc.
1000 Darden Center Drive
Orlando, FL 32837
Corporate phone: 407-245-4000
Step 8: Keep Complete Records
Document telephone calls, representative names, dates, complaint-reference numbers, receipts, and written correspondence.
Save copies of everything submitted.
Step 9: Contact the Appropriate External Authority
For serious unresolved food-safety, accessibility, employment, discrimination, payment, or consumer-protection concerns, consider contacting the appropriate government or regulatory authority.
The correct agency depends on the nature of the complaint and where the restaurant is located.
