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- Olive Garden
About Olive Garden
Olive Garden is an American casual-dining restaurant chain specializing in Italian-American food. The first Olive Garden restaurant opened in Orlando, Florida, in 1982.
The brand operates more than 900 restaurants and is owned by Darden Restaurants, Inc. Darden also owns LongHorn Steakhouse, Cheddar’s Scratch Kitchen, Yard House, The Capital Grille, Seasons 52, and other restaurant brands.
Olive Garden’s corporate operations are supported by Darden’s Restaurant Support Center in Orlando, Florida. John Wilkerson serves as President of Olive Garden.
Quick Information
Company Name
Olive Garden
Parent Company
Darden Restaurants, Inc.
Industry
Casual-dining restaurants and food service
Founded
1982
President of Olive Garden
John Wilkerson
President and Chief Executive Officer of Darden Restaurants
Rick Cardenas
Company Type
Brand owned by a publicly traded parent company
Darden Stock Exchange and Ticker Symbol
New York Stock Exchange
NYSE: DRI
Customer Service Number
1-800-331-2729
Corporate Office Number
(407) 245-4000
Corporate Headquarters Address
Olive Garden
Darden Restaurants
1000 Darden Center Drive
Orlando, FL 32837
United States
Official Website
Guest Relations
Customers can submit restaurant feedback through the Contact Us section of Olive Garden’s official website.
Restaurant Locator
Use Olive Garden’s restaurant locator to find addresses, telephone numbers, menus, opening hours, waitlist availability, and ordering options.
Products & Services
Olive Garden products and services may include:
- Pasta dishes
- Chicken and seafood entrées
- Soups, salads, and breadsticks
- Appetizers and desserts
- Children’s meals
- Gluten-sensitive menu selections
- Vegetarian and vegan options
- Dine-in service
- Carside pickup
- Online ordering
- Delivery at eligible locations
- Catering pickup and delivery
- Gift cards
- Group dining
- eClub offers
- Nutritional and allergen information
Menus, prices, hours, delivery options, and promotions vary by restaurant. Customers with food allergies should inform the server or restaurant before ordering.
Corporate Phone Numbers
Olive Garden Guest Relations
1-800-331-2729
Call for restaurant feedback, order problems, food concerns, service complaints, and general guest questions.
Darden Corporate Office
(407) 245-4000
This number reaches Darden’s Orlando Restaurant Support Center. Restaurant concerns should normally begin with Olive Garden Guest Relations.
Individual Gift Card Orders
1-800-248-4935
Hours are Monday through Friday, 9:00 a.m. to 6:00 p.m. Eastern Time, excluding holidays.
Bulk Gift Card Orders
1-800-642-7336
Hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time.
Darden Gift Card Services
1-888-883-5575
This number can be used for eligible questions involving Darden restaurant gift cards.
Privacy Requests
1-888-467-4123
privacy2@darden.com
Local Olive Garden Restaurant
Each restaurant maintains its own telephone number. Use the official restaurant locator to find the correct contact.
How to Reach a Real Person at Olive Garden
Call Guest Relations at 1-800-331-2729 or contact the restaurant directly.
For an immediate concern involving food, service, cleanliness, a bill, or a pickup order, ask to speak with the restaurant manager. It is generally easier to investigate the problem while the order and employees involved are still available.
Before contacting Olive Garden, gather:
- Restaurant location
- Receipt or order number
- Date and time of visit
- Server’s name, if known
- Items ordered
- Payment method
- Gift-card information, if applicable
- Photographs of incorrect or damaged food
- Previous support reference number
Explain whether you are requesting a refund, replacement, account correction, or management follow-up.
Olive Garden Headquarters & Corporate Office Address
Olive Garden
Darden Restaurants
1000 Darden Center Drive
Orlando, FL 32837
United States
Corporate Office Phone: (407) 245-4000
Darden calls this location its Restaurant Support Center. The facility supports Olive Garden and other Darden restaurant brands.
The Orlando headquarters is not a public Olive Garden restaurant, food-return location, or walk-in Guest Relations center. Do not mail food, gift cards, or original receipts to headquarters without verified instructions.
How to File a Complaint Against Olive Garden
Step 1: Speak With the Restaurant Manager
For a restaurant-specific issue, ask for the manager on duty and provide the receipt or order number.
Step 2: Contact Guest Relations
Call 1-800-331-2729 or submit feedback through Olive Garden’s official website.
Step 3: Request Escalation
If the issue remains unresolved, ask for review by a Guest Relations supervisor, general manager, director of operations, or other appropriate department.
Step 4: Keep Supporting Records
Save receipts, photographs, online confirmations, delivery records, gift-card details, and previous correspondence.
Step 5: State the Requested Resolution
Clearly explain whether you want a refund, replacement meal, gift-card correction, or response from restaurant management.
Step 6: Consider External Escalation
Depending on the complaint, customers may contact:
- The delivery provider for driver or delivery problems
- Their card issuer for an unauthorized charge
- The local health department for eligible food-safety concerns
- A state attorney general or consumer-protection office
- The Federal Trade Commission for suspected fraud
If food appears unsafe or causes illness, stop consuming it, preserve the receipt and packaging, and seek medical assistance when appropriate.
Frequently Asked Questions
Where is Olive Garden headquartered?
Olive Garden’s corporate operations are supported at 1000 Darden Center Drive, Orlando, Florida 32837.
What is Olive Garden’s customer-service number?
Olive Garden Guest Relations can be reached at 1-800-331-2729.
What is Olive Garden’s corporate phone number?
Darden Restaurants’ corporate office number is (407) 245-4000.
Who is the president of Olive Garden?
John Wilkerson is the President of Olive Garden.
Who owns Olive Garden?
Olive Garden is owned by Darden Restaurants, Inc.
Is Olive Garden publicly traded?
Olive Garden is not separately traded. Its parent company, Darden Restaurants, trades on the New York Stock Exchange under the ticker symbol DRI.
How do I complain about an Olive Garden restaurant?
Speak with the restaurant manager first. If the matter remains unresolved, contact Guest Relations at 1-800-331-2729.
What is the Olive Garden gift-card support number?
Call 1-800-248-4935 for individual gift-card orders or 1-888-883-5575 for eligible Darden gift-card questions.
Can I visit Olive Garden headquarters for customer service?
No. The Orlando Restaurant Support Center is a corporate facility and not a walk-in restaurant or Guest Relations office.
