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- Florida Power & Light
About Florida Power & Light
Florida Power & Light Company, commonly known as FPL, is one of the largest electric utility companies in Florida. FPL provides electricity and related energy services to customers throughout the state.
The company is a subsidiary of NextEra Energy, Inc. and operates an extensive electric generation, transmission and distribution network.
Florida Power & Light is headquartered in Juno Beach, Florida. Its principal executive office is located at 700 Universe Boulevard, Juno Beach, Florida 33408. Current company filings list (561) 694-4000 as the corporate telephone number.
Armando Pimentel serves as President and Chief Executive Officer of Florida Power & Light Company.
Quick Information
Legal Company Name
Florida Power & Light Company
Trade Name
FPL
Parent Company
NextEra Energy, Inc.
Industry
Electric utility and energy services
Headquarters
Juno Beach, Florida
Corporate Headquarters Address
700 Universe Boulevard
Juno Beach, FL 33408
United States
Corporate Phone
(561) 694-4000
President and Chief Executive Officer
Armando Pimentel
Parent Company
NextEra Energy, Inc.
Official Website
Parent Company Website
https://www.nexteraenergy.com/
FPL’s current regulatory and corporate records continue to identify 700 Universe Boulevard in Juno Beach as its business address.
Products and Services
Florida Power & Light provides energy-related services including:
- Residential electricity
- Business electricity
- Electric service connections
- New service
- Account management
- Online bill payment
- Paperless billing
- Energy-saving programs
- Energy efficiency programs
- Solar energy options
- Electric vehicle programs
- Outage information
- Storm preparation
- Power restoration
- Energy usage information
- Home energy services
- Business energy solutions
Availability and eligibility for specific programs can vary by customer and location.
Corporate Phone Numbers and Contact Information
FPL Corporate Office
Phone: (561) 694-4000
This is the corporate telephone number associated with FPL’s Juno Beach headquarters.
Customer Service
Customers should use FPL’s official customer-service channels for:
- Billing questions
- Account issues
- New service
- Moving service
- Payment assistance
- Electricity service questions
- Outage information
- General customer support
Emergency and Outage Assistance
For power outages or electrical emergencies, customers should use FPL’s official outage and emergency reporting resources rather than relying on the corporate headquarters phone number.
How to Reach a Real Person at FPL
Before contacting FPL, have relevant information available, such as:
- Account number
- Service address
- Customer name
- Telephone number
- Email address
- Bill or payment information
- Date of the issue
- Description of the problem
- Previous case number
Do not share account passwords or unnecessary financial information through public channels.
Florida Power & Light Headquarters and Corporate Office Address
Florida Power & Light Company
700 Universe Boulevard
Juno Beach, FL 33408
United States
Corporate Phone: (561) 694-4000
FPL’s current filings identify this Juno Beach location as its principal executive office.
Billing and Payment Assistance
FPL customers may need assistance with:
- Electricity bills
- Payment arrangements
- Account balances
- Automatic payments
- Paperless billing
- Payment confirmations
- Account changes
- Service transfers
- New service
Customers should have their FPL account information available when contacting support.
Power Outage and Storm Assistance
Florida weather can create challenges for electric utilities, particularly during hurricanes and severe storms.
Customers experiencing an outage should report it through FPL’s official outage-reporting process and monitor the company’s outage information for updates.
Customers should never approach downed power lines and should follow appropriate electrical safety guidance.
How to File a Complaint Against FPL
Step 1: Contact FPL customer service.
Step 2: Provide your account and service-address information.
Step 3: Clearly explain the billing, service or outage-related issue.
Step 4: Request the specific resolution you are seeking.
Step 5: Save any case or reference number.
Step 6: Keep bills, emails, screenshots and payment records.
Step 7: Request escalation if the matter remains unresolved.
Step 8: For applicable utility disputes, customers may consider contacting the Florida Public Service Commission or another appropriate regulatory authority.
Corporate and Investor Information
Florida Power & Light Company is a subsidiary of NextEra Energy, Inc., a publicly traded energy company.
FPL focuses on electric generation, transmission and distribution in Florida, while NextEra Energy serves as its parent company.
Frequently Asked Questions
1. Where is Florida Power & Light headquartered?
Florida Power & Light is headquartered at 700 Universe Boulevard, Juno Beach, Florida 33408.
2. What is FPL’s corporate phone number?
FPL’s corporate telephone number is (561) 694-4000.
3. Who is the CEO of Florida Power & Light?
Armando Pimentel is the President and CEO of Florida Power & Light Company.
4. What does Florida Power & Light do?
FPL provides electricity and energy-related services to customers throughout Florida.
5. How do I contact FPL customer service?
Customers should use FPL’s official customer-service resources for billing, account, service and electricity-related questions.
6. How do I report an FPL power outage?
Customers should use FPL’s official outage-reporting system to report a power outage and receive restoration information.
7. How do I complain about FPL?
Contact FPL customer service first. If the issue remains unresolved, request escalation and consider contacting the appropriate Florida utility regulator when applicable.
8. Can I visit FPL headquarters for customer service?
The Juno Beach corporate office should not automatically be treated as a public walk-in customer-service center. Customers should use the appropriate FPL support channel.
9. Who owns Florida Power & Light?
Florida Power & Light Company is a subsidiary of NextEra Energy, Inc.
