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- Firehouse Subs
Firehouse Subs is a U.S.-based restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,200 restaurants in 46 states as well as Puerto Rico, Canada, and non-traditional locations.
Industry
Restaurant
Services
- Sub Sandwiches
- Salads
- Sides (e.g., chips, cookies)
- Drinks
- Catering Services
- Online Ordering
- Delivery (varies by location)
- Takeout
Established
1994
Corporate Phone Number
1-800-388-FIRE (3473)
Customer Support Phone Number
1-888-289-6185
No of Employees
5000+
Headquartered Address
4347-1 University Blvd S, Jacksonville,
FL 32216, USA
Senior Management
Don Fox — (CEO)
Don Fox leads Firehouse Subs with a focus on strategic growth and operational excellence. His leadership drives the company’s overall vision and expansion.
Michael Hancock — President
Michael Hancock oversees the daily operations and strategic initiatives of Firehouse Subs, ensuring the brand’s mission and standards are consistently met.
John Spoon — President and Owner
John Spoon is both a President and owner of Firehouse Subs, playing a key role in guiding the company’s direction and maintaining its core values and franchise model.
Email:
Website:
https://www.firehousesubs.com/
Contact:
https://www.firehousesubs.com/contact-us
Google Reviews
Louis Luyando
Hannah Frison
Trustpilot Reviews
Chris O’Hara
Sri Rangaswamy
Frequently Requested Inquiries
How is DoorDash operated?
DoorDash links you up with the greatest local eateries. To view the restaurants that are qualified, use the DoorDash website or app. Your food is on its way once you place your order and safely pay online! Even the delivery to your door can be tracked. It’s so simple to get your favorite cuisine delivered.
Is it possible to plan a delivery in advance?
Indeed. Just choose Scheduled to choose the day and hour you want your meal delivered before clicking Place Order. Once you’ve decided on a time and date, click Place Order, and we’ll take care of the rest.
How quickly can I expect my food?
Your wait time for food will vary depending on several factors. How far away is the eatery? How awful is the traffic situation? Is there snow outside? The duration is roughly forty minutes on average, though it could be closer or farther. On the DoorDash website or app, you may follow your driver’s location in any case.
On DoorDash, several users can add items to an order at the same time by creating a group order. Take these actions:
Open your DoorDash account and log in.
Choose a dining establishment.
In the top-right corner, select “Create a group order”.
Give everyone the link to the group order.
Close the group order after everyone has added their things, then check out.
What is a DashPass?
With orders from participating restaurants, DashPass is a membership service that offers free delivery (with no additional cost for delivery). There can be a minimum subtotal and service fees. To sign up and for additional information, check the DoorDash app (available in select areas only).
This website is built to provide the most important contact information about the Corporate Offices & Headquarters including Firehouse Subs Address, Corporate Number, and more.
Eileen Simpson
I just purchased a sub enough for the second bite realize there was paper from the meat in my sub. I would certainly like someone to reach out to me immediately.
Leslie Haskins
I purchased a gluten free sub on Sept 3 from the app. When I got to the store the associates told me that they didn’t have any gluten free bread. I didn’t get my sandwich which I paid 11.64 for. They told me that they couldn’t give me a refund because I purchased it on the app. I contacted the company and never heard back. I did the survey with my complaints and nothing. I contacted them the other day as well and it said I will hear back soon. I still haven’t heard anything from anyone. Now when I go back to my receipt and click on the contact us button, it says the site can’t be reached. This wasn’t my fault and want either a credit on my rewards or a refund. The app needs to be updated if the store I’m ordering from is out of things. I’m very frustrated trying to get my money back.