Costa Del Mar Headquarters & Corporate Office

About Costa Del Mar

Costa Del Mar, commonly known simply as Costa, is a premium eyewear brand specializing in high-performance polarized sunglasses and prescription eyewear designed particularly for fishing, boating, coastal recreation, and other outdoor activities. The company was founded in Florida in 1983 by a group of anglers and water enthusiasts who wanted sunglasses capable of reducing glare and improving clarity in harsh marine environments. The brand became strongly associated with sport fishing and ocean culture.

Costa is currently part of EssilorLuxottica, the global eyewear and vision-care group. Costa was originally acquired by Essilor before the Essilor-Luxottica combination and was subsequently integrated into the wider Luxottica eyewear portfolio. Current Costa online sales and website terms identify Luxottica of America Inc. as the company operating the U.S. e-commerce service.

Costa retains a strong Florida identity, and historical and official corporate materials identify Daytona Beach as the brand’s registered base. However, current customer-service, privacy, legal, e-commerce, warranty, and data-rights functions are heavily integrated into Luxottica of America. This distinction is important because older pages may present Costa as a fully standalone Daytona Beach company, while current legal and online operations are part of the EssilorLuxottica organization.

Costa Del Mar Headquarters & Corporate Office Address

Current Headquarters

Costa Del Mar, Inc.
2361 Mason Avenue, Suite 100
Daytona Beach, FL 32117
United States

Official Costa materials have identified this Daytona Beach location as the brand’s corporate address, and EssilorLuxottica corporate documents identify Costa’s registered office in Daytona Beach.

Corporate Office

Costa’s U.S. customer, e-commerce, legal, and privacy functions are now integrated with Luxottica of America Inc.

For corporate privacy and certain legal matters

Luxottica of America Inc.
4000 Luxottica Place
Mason, OH 45040
United States.

Other Important Address

For privacy rights and HIPAA-related complaints

Privacy Office
Luxottica of America Inc.
4000 Luxottica Place
Mason, OH 45040

This is a specialized privacy address and should not replace Daytona Beach as the brand’s headquarters location.

Former / Historical Headquarters

Costa has long been associated with Daytona Beach, Florida. The major current change is not a geographic rebrand but corporate integration into Luxottica of America and EssilorLuxottica, which now handles substantial legal, privacy, retail, and online operations.

Quick Information

Corporate Phone Number

Costa does not prominently publish a current general headquarters switchboard for ordinary customer inquiries.

Customer Service

1-855-692-6782

Customer Service Number

1-855-692-6782

Customer Service is available Monday through Friday from 8:30 AM to 5:30 PM Eastern Time.

Corporate Office Address

2361 Mason Avenue, Suite 100, Daytona Beach, FL 32117

Headquarters Address

2361 Mason Avenue, Suite 100, Daytona Beach, FL 32117

Email

Prescription Support: CostaRX@costadelmar.com
Privacy: privacyoffice@luxotticaretail.com

General Customer Service is handled primarily through Costa’s online contact system and callback process.

Industry

Eyewear, Sunglasses, Prescription Eyewear, Outdoor Sports and Fishing Accessories

Founded

1983

Ownership

EssilorLuxottica

Costa is part of the EssilorLuxottica brand portfolio.

Number of Employees

Costa does not currently publish a separate standalone brand employee count.Its workforce is integrated into EssilorLuxottica’s larger global organization.

Corporate Office Hours

Costa does not publish public walk-in hours for its Daytona Beach corporate address.

Customer Service hours are Monday through Friday, 8:30 AM to 5:30 PM ET.

Website

https://www.costadelmar.com/

Investor Relations

Costa does not maintain separate Investor Relations.

Parent company Investor Relations

https://www.essilorluxottica.com/investors

Careers Page

https://careers.essilorluxottica.com/

Costa Del Mar Products & Services

Polarized Sunglasses

Costa is best known for polarized sunglasses engineered to reduce glare from water and reflective surfaces. The product line is strongly associated with fishing, boating, beach activities, and high-exposure outdoor use.

580 Lens Technology

Costa’s 580 lens technology is designed to improve clarity, reduce glare, and enhance selected colors by filtering portions of the visible light spectrum. It is one of the brand’s principal product technologies and a major differentiator in the fishing-sunglasses market.

Glass Lenses

Selected Costa sunglasses use mineral glass lenses that emphasize clarity and scratch resistance. These are generally heavier than polycarbonate alternatives but are popular among customers prioritizing optical quality.

Polycarbonate Lenses

Costa also sells lightweight impact-resistant lens options suitable for active use. Polycarbonate-based designs provide a balance of comfort, durability, and optical performance.

Prescription Sunglasses

Costa offers prescription polarized sunglasses for customers who require corrective lenses while fishing, driving, boating, or spending time outdoors. Prescription orders may require a current eyewear prescription and pupillary-distance information.

Prescription Eyeglasses

The company also offers optical frames and prescription eyeglasses in addition to sunglasses. Availability depends on frame style and prescription requirements.

Men’s Sunglasses

Costa markets a broad assortment of men’s frames in sport, performance, and casual designs. Models vary by lens material, frame size, fit, and color.

Women’s Sunglasses

Women’s collections include performance and lifestyle sunglasses designed for multiple face shapes and outdoor uses.

Fishing Sunglasses

Fishing-focused eyewear remains central to Costa’s identity. The products are designed to manage high levels of surface glare and changing light conditions commonly encountered on lakes, rivers, offshore water, and coastal environments.

Performance Frames

Costa uses frame materials and construction intended for durability during boating, fishing, and active outdoor use. Some models incorporate venting, hydrophilic nose pads, or wraparound designs.

Untangled Collection

The Untangled collection uses recycled fishing-net material in selected frame products as part of Costa’s sustainability efforts. EssilorLuxottica states that Costa’s sustainability programs reuse discarded fishing nets and support the brand’s Kick Plastic initiative.

Costa Apparel

Costa sells branded shirts, hats, technical apparel, and other lifestyle products associated with fishing and coastal recreation.

Sunglass Retainers

Retainers and eyewear accessories help customers secure sunglasses during boating, fishing, and other activities.

Replacement and Repair Program

Costa provides warranty and paid-repair processes for eligible sunglasses. If damage is not covered by the limited warranty, customers may still qualify for the Repair Program depending on the product and type of damage.

Eyewear Protection Plan

Costa currently offers a one-year Eyewear Protection Plan for eligible purchases. The plan can cover cracked or scratched lenses, cracked frames, broken hinges, normal wear and tear, and qualifying defects, subject to exclusions and copays.

Crew Rewards

Costa’s current loyalty program is called Crew Rewards. Members can earn points and receive qualifying benefits under the program’s current terms.

Corporate Sales

Costa offers bulk and corporate-sales opportunities on qualifying orders. Discounts may be considered based on order size and circumstances.

Eye Exams

Costa’s website can direct customers to participating eye-care services for eye exams and prescription support.

Costa Del Mar Corporate Phone Numbers

Corporate Phone Number

Costa does not prominently publish a standalone current Daytona Beach corporate switchboard for consumer use.

Corporate Headquarters Number

No separate verified public headquarters number is currently promoted.

Headquarters Number

For customer routing

1-855-692-6782

Corporate Office Number

No distinct public corporate-office number is prominently listed.

Customer Service Number

1-855-692-6782.

Customer Support Number

1-855-692-6782

Toll-Free Number

1-855-692-6782

Warranty Support Number

1-855-692-6782

Customers with warranty or Protection Plan claims can use this number.

Repair Support Number

1-855-692-6782

Prescription Support

Costa does not prominently publish a separate prescription telephone line.

Email

CostaRX@costadelmar.com.

Privacy Rights Number

1-855-692-6782

Costa’s privacy policy uses this toll-free line for certain U.S. state privacy requests.

Luxottica Privacy Office Number

1-800-776-4085

This number is for Luxottica privacy matters and should not be treated as ordinary Costa Customer Service.

Legal / DMCA Number

513-765-4321

This is associated with Luxottica legal/DMCA matters, not routine Costa product support.

Sales Number

Costa does not prominently publish one general sales phone number. Corporate sales are handled through online inquiry routes.

Billing Number

No separate universal billing phone number is publicly listed.Use Customer Service at 1-855-692-6782.

Regional Office Number

No universal regional-office number is published.

Branch Office Number

Not applicable in the traditional branch-office sense.

International Number

Costa uses country-specific websites and customer-service systems outside the United States.

Emergency / After-Hours Number

Costa does not publish an emergency or after-hours support line.

Investor Relations Number

Not applicable at the Costa brand level.

Media / Press Number

Costa does not prominently publish one permanent consumer-facing press phone number.

Human Resources Number

No universal Costa applicant number is prominently published. Careers are managed through EssilorLuxottica.

Reservations / Booking Number

Not applicable.

How to Reach a Real Person at Costa Del Mar

The most direct current route is Costa Customer Service at 1-855-692-6782, Monday through Friday from 8:30 AM to 5:30 PM Eastern Time. Costa’s online Contact Us process also allows customers to request a callback. Before contacting support, have the order number, model name, proof of purchase, prescription information if relevant, and photographs of damaged eyewear ready.

For prescription-order issues, email CostaRX@costadelmar.com as soon as possible, particularly when a prescription needs correction before production. Warranty and repair problems should be started through Costa’s Customer Care Service, while privacy complaints belong with the Luxottica Privacy Office rather than ordinary Customer Service.

Because Costa is now integrated into EssilorLuxottica, customers should distinguish between the Daytona Beach brand headquarters and Luxottica’s specialized legal, e-commerce, privacy, and corporate functions. Using the correct channel generally results in faster handling.

How to File a Complaint Against Costa Del Mar

Complaints can involve defective sunglasses, scratched lenses, prescription errors, repair delays, warranty denials, online orders, refunds, shipping, privacy, billing, or customer-service interactions. Keep the order confirmation, receipt, model number, photographs, warranty or Protection Plan documents, tracking information, and previous support correspondence before escalating.

Step 1: Contact Customer Service

Call 1-855-692-6782 or use Costa’s official Contact Us page. Explain the problem clearly and identify the eyewear model, purchase date, seller, order number, and desired resolution. For damaged products, photographs can help support the complaint.

Step 2: Contact the Relevant Department

Warranty and repair complaints should use Costa’s Customer Care repair process. Prescription issues should be sent to CostaRX@costadelmar.com, while privacy matters belong with Luxottica’s Privacy Office. Using the specialized channel avoids delays caused by routing the complaint through a general department.

Step 3: Request Supervisor or Management Review

If the first Customer Service representative cannot resolve the complaint, request escalation to a supervisor or warranty specialist. Provide the original case number, purchase information, photographs, repair history, and any written response already received. Clearly explain whether you are seeking repair, replacement, refund, or another remedy.

Step 4: Use the Company’s Written Complaint Channel

Submit the complaint through Costa’s online contact process and retain a screenshot or confirmation. A written record is particularly valuable for warranty, refund, prescription, and recurring service issues.

Step 5: Contact Corporate Headquarters

For a serious unresolved brand-level matter, correspondence can be sent to Costa Del Mar, Inc., 2361 Mason Avenue, Suite 100, Daytona Beach, FL 32117. Include copies of supporting records and a clear summary of previous complaint attempts.

Step 6: Use the Specialized Complaint or Dispute Department

For privacy or personal-data complaints, contact Luxottica of America Inc., Privacy Office, 4000 Luxottica Place, Mason, OH 45040, call 1-800-776-4085, or email privacyoffice@luxotticaretail.com. For certain healthcare-related privacy concerns associated with prescription eyewear, Costa’s HIPAA notice also directs complaints through this Privacy Office.

Step 7: File With the Appropriate Regulator

Prescription eyewear and optical-service complaints may fall under state optometry or consumer-health regulators depending on the issue. Privacy complaints involving protected health information can also be filed with the U.S. Department of Health and Human Services Office for Civil Rights where applicable.

Step 8: Use Consumer Protection or Financial Dispute Options

If a qualifying refund or payment dispute remains unresolved, the customer can contact the card issuer or payment provider. General consumer complaints may also be filed with the relevant state Attorney General or consumer-protection office.

Step 9: Consider Formal Legal or Arbitration Procedures

For disputes that cannot be resolved through Customer Service or regulatory channels, review the current Costa and Luxottica Terms of Use and Terms of Sale before considering formal legal action. These terms govern purchases and website use and may affect available remedies, venue, and procedural requirements.