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- BrandsMart USA
About BrandsMart USA
BrandsMart USA is a large regional electronics, appliance, furniture, mattress, and home-goods retailer serving customers primarily in Florida and Georgia. The company was founded in 1977 and has developed a reputation for large-format stores, broad product selection, and aggressive value pricing across appliances, televisions, computers, mobile devices, audio equipment, furniture, mattresses, and related home products. Its official company information currently reports approximately 50,000 different items from 500 brands.
BrandsMart USA operates 11 retail locations across South Florida and the Atlanta metropolitan area, along with BrandsMartUSA.com. The company says it currently provides approximately 2,600 jobs in Florida and Georgia. Its retail footprint includes eight Florida stores and three Georgia locations.
BrandsMart’s ownership has changed significantly in recent years. The Aaron’s Company acquired BrandsMart in April 2022 for approximately $230 million in cash, and Aaron’s was itself taken private by IQVentures in October 2024. Most recently, on August 11, 2026, The Aaron’s Company became a wholly owned indirect subsidiary of Katapult Holdings, Inc. through a larger business combination. BrandsMart therefore now sits within the broader Katapult corporate group through Aaron’s.
Quick Information
Corporate Phone Number
678-402-3000
This number is currently published in BrandsMart USA’s legal terms for corporate/legal contact.
Customer Service Number
800-432-8579
Current Customer Service email
CustomerService@BrandsMartUSA.com.
Sales Support Number
888-802-6641
BrandsMart currently publishes this toll-free number for sales and web-sales assistance.
Corporate Office Address
Interbond of America, LLC d/b/a BrandsMart USA
400 Galleria Parkway SE, Suite 300
Atlanta, GA 30339
United States
Current BrandsMart Terms use this address for the legal department and formal company correspondence.
Store Support / Florida Operations Address
BrandsMart USA
3200 SW 42nd Street
Fort Lauderdale, FL 33312
United States
Current careers listings show multiple corporate roles at this Fort Lauderdale location, and BrandsMart’s return policy identifies the same site as its Florida Distribution Center.
Customer Service: CustomerService@BrandsMartUSA.com
Privacy: privacy@brandsmartusa.com
Legal / DMCA: dmca@aarons.com.
Industry
Consumer Electronics, Appliances, Furniture, Mattresses, Home Goods, Retail, E-Commerce and Installation Services
Founded
1977
The first BrandsMart USA store opened in Miami, Florida.
Current Legal Entity
Interbond of America, LLC d/b/a BrandsMart USA.
Current Parent Organization
BrandsMart operates within The Aaron’s Company, which became a wholly owned indirect subsidiary of Katapult Holdings, Inc. after the August 11, 2026 business combination.
Number of Stores
11 retail locations
Current official company information lists 11 stores across Florida and Georgia.
Number of Employees
Approximately
2,600 jobs in Florida and Georgia
according to BrandsMart’s current About page.
Product Selection
Approximately
50,000 different items
from
500 name brands.
Website
https://www.brandsmartusa.com/
Careers Page
https://careers.brandsmartusa.com/us/en
Investor Relations
BrandsMart does not maintain a separate Investor Relations department.
Ultimate public-company matters now fall under:
Katapult Holdings, Inc.
Ticker
Nasdaq: KPLT.
BrandsMart USA Products & Services
BrandsMart USA sells a broad selection of consumer electronics, appliances, furniture, mattresses, computers, smartphones, exercise equipment, and home products. It also provides delivery, installation, repair, financing, leasing, and commercial-sales services.
Major Appliances
BrandsMart sells refrigerators, ranges, ovens, cooktops, dishwashers, washers, dryers, freezers, and other major appliances.
Its stores carry products from brands such as Samsung, LG, GE, Whirlpool, Frigidaire, Bosch, Café, and other manufacturers.
Refrigerators
Customers can shop French-door, side-by-side, top-freezer, bottom-freezer, counter-depth, and specialty refrigerators.
Availability varies by store and online inventory.
Washers and Dryers
BrandsMart sells front-load and top-load washers, electric and gas dryers, laundry centers, and washer-dryer combinations.
Delivery, haul-away, and installation services may be available depending on the product and service area.
Kitchen Appliances
The retailer carries ranges, wall ovens, microwaves, cooktops, dishwashers, and other kitchen equipment.
Selected stores include extensive appliance showrooms with premium and luxury brands.
Small Appliances
BrandsMart sells countertop and household appliances such as coffee makers, blenders, mixers, air fryers, vacuums, and related products.
Televisions
TVs are one of BrandsMart’s core electronics categories.
Customers can shop LED, OLED, QLED, Mini-LED, 4K, and other television technologies from brands including Samsung, Sony, LG, and others.
Home Theater Equipment
BrandsMart sells soundbars, speakers, receivers, home-theater systems, mounts, cables, and related accessories.
Professional setup and installation may also be available.
Audio Equipment
Customers can purchase headphones, portable speakers, home audio systems, soundbars, subwoofers, and other audio equipment.
Computers
BrandsMart sells laptops, desktops, monitors, computer accessories, networking equipment, and related products.
Its stores carry systems from multiple major manufacturers.
Apple Products
BrandsMart identifies itself as an Apple Authorized Dealer at multiple stores.
Customers can shop eligible Mac, iPad, iPhone, Apple Watch, and accessory products depending on current inventory.
Smartphones
The company sells smartphones and mobile accessories.
Available manufacturers and carrier options vary by store and promotional period.
Tablets
BrandsMart sells tablets for entertainment, work, school, and mobile computing.
Product options include Apple and other major brands.
Furniture
BrandsMart carries living-room, bedroom, dining-room, office, and accent furniture.Furniture selection varies among its large-format stores and online catalog.
Mattresses
Customers can purchase mattresses, adjustable bases, foundations, bedding accessories, and sleep products.
BrandsMart carries major mattress brands including Sealy and other national names.
Wellness and Fitness Products
Selected stores carry exercise equipment, massage and wellness products, and other fitness-related merchandise.
Car Electronics
BrandsMart sells car audio components and related automotive electronics.
This category can include speakers, amplifiers, stereos, and accessories.
Accessories
The retailer carries thousands of accessories for electronics, computers, mobile devices, appliances, home theater systems, and other products.
Online Shopping
Customers can shop through
https://www.brandsmartusa.com/
The website supports product browsing, online checkout, delivery, pickup, and order tracking.
Free In-Store Pickup
BrandsMart offers qualifying online purchases for store pickup.
Availability depends on local store inventory.
Local Delivery
BrandsMart provides local delivery for qualifying appliances, electronics, furniture, mattresses, and other large products.
Delivery availability and fees vary according to location and item.
Installation Services
BrandsMart offers basic installation for many products it sells, including appliance hookup and home-entertainment setup.
More specialized services may be available depending on the product category.
Appliance Repair
BrandsMart operates service-center capabilities with factory-trained personnel.
The company states that its service operation can repair certain products bought both from BrandsMart and from other retailers.
Protection Plans
Customers can purchase qualifying protection plans for electronics, appliances, and other merchandise.
Coverage depends on product, plan, and applicable terms.
Commercial Sales
BrandsMart provides commercial-sales support for businesses, property managers, contractors, and other organizational customers.
International Shipping
BrandsMart provides international-shipping resources for eligible purchases.
Restrictions depend on destination, product type, and export requirements.
Leasing and Payment Options
BrandsMart offers multiple payment options, including traditional purchase methods and qualifying lease-to-own arrangements.
BrandsMart Leasing has historically operated alongside the retail business, although the broader Aaron’s organization stopped originating new BrandsMart Leasing agreements after June 30, 2026.
Returns and Exchanges
Eligible products may be returned or exchanged according to BrandsMart’s product-specific policy.
Returned products generally must include proof of purchase, original packaging, accessories, and documentation and be in like-new condition.
BrandsMart USA Corporate Phone Numbers
Corporate Phone Number
678-402-3000.
Corporate Headquarters Number
678-402-3000
Corporate Office Number
678-402-3000
Customer Service Number
800-432-8579.
Customer Service Email
CustomerService@BrandsMartUSA.com
Sales Support Number
888-802-6641
Web Sales Number
888-802-6641
Current published web-sales hours are
9:00 AM to 6:00 PM ET, seven days a week.
Privacy Contact
privacy@brandsmartusa.com.
Legal Department Number
678-402-3000
Legal / DMCA Email
dmca@aarons.com
Miami Store Number
305-624-5400
Address
4320 NW 167 Street, Miami, FL 33054.
Dadeland Store Number
786-401-1700
South Dade Store Number
786-242-6200.
Sawgrass Mills Store Number
954-846-0000.
West Palm Beach Store Number
561-682-3000
Deerfield Beach Store Number
954-698-1000.
Dania Pointe Store Number
954-846-2000.
Outlet Center Number
754-301-8050
North Atlanta Store Number
770-452-9500
South Atlanta Store Number
770-389-6100
Kennesaw Store Number
470-523-9819.
Investor Relations Number
Not applicable at the BrandsMart brand level.
BrandsMart is an indirect subsidiary within publicly traded Katapult Holdings.
Human Resources Number
BrandsMart does not prominently publish one universal applicant HR number.
Careers
https://careers.brandsmartusa.com/us/en
How to Reach a Real Person at BrandsMart USA
For ordinary order, delivery, product, repair, return, or billing questions, call 800-432-8579 or email CustomerService@BrandsMartUSA.com. For new purchases and web-sales questions, call 888-802-6641. Current web-sales support is listed from 9:00 AM to 6:00 PM Eastern Time, seven days a week.
For a store-specific problem, calling the exact store where the purchase occurred can be faster. BrandsMart publishes direct phone numbers for all 11 stores across Florida and Georgia. Have your receipt, order number, product model, delivery details, and any prior service-case information available before contacting support.
BrandsMart USA Headquarters & Corporate Office Address
BrandsMart’s current legal corporate contact
Interbond of America, LLC d/b/a BrandsMart USA
400 Galleria Parkway SE, Suite 300
Atlanta, GA 30339
United States
Corporate / Legal Phone: 678-402-3000.
Florida Store Support and Distribution Operations
3200 SW 42nd Street
Fort Lauderdale, FL 33312
This location is actively used for corporate jobs and serves as BrandsMart’s Florida Distribution Center.
Current Legal Entity
Interbond of America, LLC d/b/a BrandsMart USA
Current Terms use this legal entity name.
Founding Year
1977
BrandsMart’s first store opened in Miami.
2022 Aaron’s Acquisition
The Aaron’s Company completed the acquisition of BrandsMart on
April 1, 2022
for approximately
$230 million in cash, plus customary adjustments.
2024 Aaron’s Take-Private
IQVentures completed its acquisition of The Aaron’s Company on
October 3, 2024
for an enterprise value of approximately
$504 million.
The Aaron’s Company then became privately held.
2026 Katapult Business Combination
On
August 11, 2026
Katapult Holdings completed its combination with The Aaron’s Company and CCF Holdings.
The Aaron’s Company, which includes BrandsMart, became a:
wholly owned indirect subsidiary of Katapult Holdings.
Current Ultimate Public Parent
Katapult Holdings, Inc.
Current stock listing
Nasdaq: KPLT.
Current Store Count
11 stores
including
8 in Florida
and
3 in Georgia.
Current Employment Scale
Approximately
2,600 jobs
across Florida and Georgia.
How to File a Complaint Against BrandsMart USA
Customers filing a complaint involving a delivery, damaged appliance, refund, return, repair, warranty, sales experience, installation, financing, or other issue should gather their receipt, order number, product model and serial number, store location, delivery date, photographs, and previous support history.
Step 1: Contact BrandsMart Customer Service
Call 800-432-8579 or email CustomerService@BrandsMartUSA.com. Explain the problem clearly and provide the order number, product details, store or delivery location, and relevant dates. If the issue involves damage or an installation problem, include photographs. Ask the representative to document the complaint and provide a case or reference number where available.
Step 2: Contact the Store or Service Department
If the issue involves a purchase made at a physical store, contact that location directly and ask for a Customer Experience Manager or store manager. For appliance repair or technical service, request routing to the appropriate service department. Keep a written record of the employee’s name, date of contact, and resolution offered.
Step 3: Request Additional Customer Service Review
If the first response does not resolve the issue, contact Customer Service again with the previous case information and request management review. For return disputes, review the company’s published return policy carefully because eligibility varies by product type and the condition of the returned merchandise.
Step 4: Send Formal Written Correspondence
For a serious unresolved corporate complaint, correspondence can be sent to Interbond of America, LLC d/b/a BrandsMart USA, 400 Galleria Parkway SE, Suite 300, Atlanta, GA 30339. Include your name, order and product details, prior complaint history, and copies of receipts or photographs. Clearly describe the resolution you are requesting and keep proof of delivery.
Step 5: Use the Appropriate External Complaint Process
If the complaint remains unresolved, the correct external route depends on the problem. Payment disputes can be raised with the card issuer or financing provider, consumer complaints may be submitted to the relevant state Attorney General or consumer-protection agency, and product-safety complaints may involve the Consumer Product Safety Commission or another regulator. Preserve all receipts, service records, photographs, correspondence, and case numbers before escalating.
