GXO Logistics, Inc.
GXO Logistics, Inc.
GXO Logistics, Inc. is a global contract logistics and supply-chain management company headquartered in Greenwich, Connecticut. The business specializes in outsourced warehousing, fulfillment, e-commerce logistics, automation, reverse logistics, transportation management, inventory operations, and technology-enabled supply-chain services for large multinational companies. GXO describes itself as the world’s largest pure-play contract logistics provider and serves customers across industries including retail, consumer goods, technology, aerospace and defense, industrial products, healthcare, and life sciences.
GXO became an independent publicly traded company in 2021 after being separated from XPO Logistics. Since then, it has expanded organically and through acquisitions, including major European growth. Current 2026 corporate information states that GXO employs more than 150,000 team members, operates more than 1,000 facilities, and manages more than 200 million square feet of logistics space worldwide. The company operates in approximately 27 markets and uses robotics, artificial intelligence, warehouse automation, digital transportation, and advanced analytics as major components of its operating model.
GXO is currently led by Patrick Kelleher, Chief Executive Officer, who succeeded Malcolm Wilson. The company reported record 2025 revenue of approximately $13.2 billion, compared with $11.7 billion in 2024, while second-quarter 2026 revenue reached approximately $3.4 billion. GXO remains listed on the New York Stock Exchange under ticker GXO and continues to focus heavily on strategic growth areas such as aerospace and defense, technology, industrial logistics, and life sciences.
203-489-1287
This is the corporate telephone number associated with GXO’s Greenwich principal executive office in company filings.
GXO is primarily a business-to-business contract logistics company and does not operate one universal consumer Customer Service number. Customers and prospective business clients should use the official corporate Contact Us form or their assigned GXO account team.
GXO Logistics, Inc.
Two American Lane
Greenwich, CT 06831
United States
GXO Logistics, Inc.
Two American Lane
Greenwich, CT 06831
United States
The company currently identifies this as its global headquarters.
Investor Relations: kristine.kubacki@gxo.com
Media: matt.schmidt@gxo.com
Ethics: ethics@gxo.com
Privacy: Privacy@gxo.com.
Contract Logistics, Third-Party Logistics, Warehousing, E-Commerce Fulfillment, Transportation Management and Supply-Chain Technology
Patrick Kelleher
He currently serves as Chief Executive Officer of GXO.
150,000+ team members
1,000+ facilities
200+ million square feet
Current 2026 company materials use these figures to describe GXO’s global scale.
GXO designs and operates outsourced logistics programs for companies that do not want to manage every warehouse, fulfillment center, labor process, and distribution workflow internally. Contracts can cover individual facilities or large regional supply networks, with GXO providing people, systems, automation, process design, and operational management.
GXO operates distribution centers and warehouses for major companies around the world. Services include inbound receiving, inventory storage, picking, packing, order preparation, outbound processing, labor management, warehouse optimization, and inventory-control systems designed around each customer’s operational requirements.
GXO provides e-commerce fulfillment for retailers and consumer brands that require rapid processing of online orders. Its systems can support high order volumes, seasonal demand spikes, direct-to-consumer shipping, multi-channel inventory, parcel preparation, returns, and automated picking or sorting.
Omnichannel logistics allows brands to support stores, e-commerce customers, wholesale customers, and other channels from coordinated inventory networks. GXO can integrate store replenishment with direct-to-consumer fulfillment and flexible order-routing strategies.
Automation is a major part of GXO’s operating strategy. The company deploys robotics, automated storage and retrieval systems, sortation technology, autonomous mobile robots, vision systems, machine learning, and other technologies to increase throughput, improve accuracy, and reduce repetitive manual tasks.
GXO uses robotics in warehouses for functions such as goods movement, picking assistance, pallet handling, sortation, and repetitive material-handling activities. Technologies vary by customer and facility, and the company often combines robotics with human labor rather than using fully automated operations.
GXO increasingly applies AI to forecasting, operational decision-making, labor planning, network optimization, warehouse processes, and technology development. Its expanded 2026 technology structure separates core enterprise systems from faster innovation initiatives intended to accelerate AI, automation, and digital transformation.
Reverse logistics helps companies process customer returns, defective products, refurbishment, resale, recycling, repair, and inventory recovery. GXO provides large-scale returns operations for retail and e-commerce businesses where efficient returns handling can materially affect customer satisfaction and product value recovery.
GXO can receive returned merchandise, inspect condition, classify products, restock saleable goods, redirect merchandise to secondary channels, route products for repair, and dispose of or recycle goods that cannot be resold. These services are especially important for apparel, consumer technology, and online retail.
GXO provides transportation-management solutions that help companies coordinate freight movement between suppliers, warehouses, stores, distribution centers, and customers. Digital routing, shipment planning, carrier management, visibility tools, and analytics can be integrated into customer supply chains.
GXO analyzes warehouse and distribution networks to improve flow, capacity, cost, service levels, and productivity. Projects can include facility redesign, labor optimization, automation planning, inventory positioning, network modeling, and operational process improvements.
Inventory services include stock receiving, real-time inventory control, cycle counting, storage management, replenishment, order allocation, and systems integration. Accurate inventory management is essential for customers operating multiple sales channels or large product catalogs.
Retail logistics supports store replenishment, distribution-center operations, seasonal merchandise, promotional launches, omnichannel fulfillment, and returns. GXO serves large retailers that require synchronized inventory movements across physical stores and digital channels.
GXO provides warehouse and distribution programs for packaged goods and consumer brands. These operations can support high-volume inventory, product labeling, value-added services, retail preparation, and direct-to-consumer fulfillment.
Technology-sector services can support high-value electronics, devices, parts, repair programs, configuration, secure storage, and reverse logistics. GXO identifies technology as one of its strategic growth verticals.
In 2026, GXO created a dedicated enterprise leadership role for Aerospace & Defense, signaling the strategic importance of this segment. These logistics operations can require strict compliance, secure handling, specialized inventory control, traceability, complex parts management, and highly reliable service standards.
Life-sciences logistics can include controlled handling, specialized facilities, compliant inventory management, medical-device distribution, sensitive products, and highly documented supply-chain processes. GXO identifies life sciences as one of its strategic growth sectors.
GXO supports manufacturers and industrial companies with parts storage, inbound logistics, sequencing, kitting, inventory movement, and distribution. Industrial operations often require integration between factory schedules and warehouse or transportation networks.
Value-added logistics services can include labeling, packaging, kitting, product configuration, assembly, quality inspections, personalization, repacking, promotional preparation, and other work beyond basic storage and transportation.
GXO is rolling out enhanced labor-management systems across its global network to improve workforce planning, productivity measurement, operating consistency, and facility performance. The initiative is part of the company’s broader strategy to standardize technology while maintaining local operating flexibility.
203-489-1287.
203-489-1287
203-489-1287
203-489-1287
203-769-7206
Current Investor Relations contact
Kristine Kubacki, CFA
kristine.kubacki@gxo.com.
203-307-2809
Current media contact
Matthew Schmidt
matt.schmidt@gxo.com.
203-921-9121
Current contact
Kathleen Juviler
kathleen.juviler@gxo.com.
GXO does not publish one universal consumer Customer Service number because its services are primarily provided through negotiated business contracts. Existing customers should generally use their dedicated account management or operational contacts.
GXO does not prominently publish one universal sales telephone number. New business inquiries should use the official Contact Us form:
ethics@gxo.com
GXO publishes this confidential email for reporting suspected ethical or legal wrongdoing.
Privacy@gxo.com
This address can be used for privacy-related matters.
1-800-736-3001
Transfer agent
Computershare Trust Company, N.A.
For designated earnings calls, GXO has used
+1-201-689-8029
This is an earnings-conference access line, not general corporate Customer Service.
GXO does not publish one universal public applicant HR line.
Because GXO primarily serves businesses rather than individual consumers, the most effective contact route depends on the issue. Existing customers should begin with their assigned GXO operations manager, account director, or commercial representative because those teams have access to the relevant contract, warehouse, shipment, and performance data. New business customers should use the Contact Us page and select the appropriate geography, industry, and service requirement.
For corporate matters, GXO’s headquarters is at Two American Lane, Greenwich, CT 06831. Investor inquiries can be directed to 203-769-7206, while media inquiries can use 203-307-2809. Ethics and compliance concerns can be sent confidentially to ethics@gxo.com, while privacy inquiries can use Privacy@gxo.com.
GXO Logistics, Inc.
Two American Lane
Greenwich, CT 06831
United States
4043 Piedmont Parkway
High Point, NC 27265
United States.
180 Great Portland Street
London W1W 5QZ
United Kingdom.
Patrick Kelleher
Kelleher leads GXO globally and is based at the Greenwich headquarters.
Patrick Byrne
He became Non-Executive Chairman following Brad Jacobs’ departure from that role.
Mark Suchinski.
Karlis Kirsis.
Balaji Rangaswamy
He joined GXO in September 2026 in the newly created CIO role.
150,000+ team members.
1,000+ facilities
covering:
200+ million square feet.
Approximately $13.2 billion.
New York Stock Exchange
Ticker
GXO
Customers, suppliers, employees, investors, or other parties may need to raise concerns involving service performance, warehouse operations, contract issues, billing, transportation, privacy, workplace conduct, ethical concerns, or regulatory compliance. Before escalating, collect the facility name, account or contract information, shipment or transaction numbers, dates, contacts involved, invoices, and supporting correspondence.
For an operational complaint, begin with the GXO site manager, account director, contract manager, or commercial representative responsible for the account. Provide specific dates, facility details, shipment numbers, performance data, and the service level or contractual requirement that you believe was not met. This first stage is usually the fastest route because account teams can investigate the relevant warehouse or transportation records directly and coordinate an operational response.
If the account team does not resolve the issue, request escalation to the appropriate regional management or senior account leadership. Summarize previous discussions in writing and identify the requested remedy, such as correcting an invoice, investigating service failure, changing a process, recovering inventory, or conducting an operational review. Keep the escalation focused on documented facts so management can compare the complaint against contractual obligations and operating records.
If you do not have a dedicated representative or the normal account path is unavailable, use https://gxo.com/contact-us/. Select the relevant geography and business topic, identify the company and facility involved, and provide enough detail for GXO to route the inquiry to the appropriate commercial or operations team. Save a copy of the submission and any automated confirmation.
For an unresolved corporate concern, correspondence can be directed to GXO Logistics, Inc., Two American Lane, Greenwich, CT 06831. Include your contact details, company or customer relationship, relevant facility, previous escalation history, case references, supporting documentation, and the specific resolution requested. Keep copies of all documents and use a trackable delivery method for significant complaints.
If the issue involves fraud, corruption, misconduct, conflicts of interest, or another possible breach of law or GXO’s ethical obligations, use ethics@gxo.com. GXO specifically identifies this email as a confidential channel for reporting wrongdoing. Provide enough factual information to allow an investigation, but avoid sending unrelated marketing or sales material through the ethics channel.
Privacy concerns involving personal information, recruitment data, or data-processing practices can be directed to Privacy@gxo.com. Explain what data is involved, how it was collected or used, your relationship with GXO, and what correction, access, deletion, or other action you are requesting. Retain copies of the privacy request and any response.
Shareholders with issues related to investor communications can contact 203-769-7206 or kristine.kubacki@gxo.com. Formal communications to the Board can also be sent to the Corporate Secretary at the Greenwich headquarters. This channel should be used for genuine shareholder or governance matters rather than ordinary logistics-service disputes.
Major GXO customer relationships are governed by negotiated commercial agreements, so unresolved service or billing disputes may have specific notice, dispute-resolution, indemnity, mediation, arbitration, or litigation provisions. Review the applicable contract before taking external action and follow the notice requirements precisely, including any required address, deadline, or escalation process.
If internal escalation fails and the issue involves a regulated matter, the appropriate external agency depends on the complaint. Employment issues may involve labor agencies, privacy issues can involve data-protection authorities, securities concerns may involve the SEC, and transportation or safety matters may fall under specialized regulators. Preserve contracts, invoices, operational records, emails, case numbers, and GXO responses before submitting an external complaint.
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