Frontier Communications Corporation (known as Citizens Utilities Company until May 2000 and Citizens Communications Company until July 31, 2008) is an American telecommunications company. The company previously served primarily rural areas and smaller communities, but now also serves several large metropolitan markets. Frontier Communications provides phone, data and internet, video, and satellite TV (through a partnership with DISH Network) services to urban and rural customers in about 30 US states. The company has about 4.1 million customers, 3.5 million broadband subscribers. Frontier is active mostly in rural and small to mid-sized markets, where it is the incumbent local exchange carrier.
Industry
Telecommunications
Corporate Phone Number
855-981-4538
Customer Support Phone Number
1 (800) 921-8101
Headquartered Address
Email:
Website:
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Stuart & Elaine MacPherson
I’m trying to get help with a problem on a private landline phone that’s going off (NO LINE, and no dial tone). Chatted with the Sierra Madre CA services and we have a problem with getting a work ticket, some garbage about a mobile phone for information about the service call. We have only one landline phone, no mobiles or other form beyond the internet e-mails, round and round in a dumb circle. In Spring this year had the same problem with the phone, but no garbage about having a second phone for notification, and we got 6 or 7 service visits, no problem. Problem with phone seems to be in your products outside. We don’t need to know when the call will be made, no need to see tech, just get the line fixed. We’re both in our eighties and need the line for emergencies. No family to help, all at rest. Please help or advise.