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- Vons
About Vons
Vons is a major supermarket banner serving customers primarily in Southern California and Nevada. Its stores provide fresh produce, meat and seafood, bakery products, deli foods, dairy products, frozen foods, pantry staples, beverages, pharmacy services, floral products and household essentials. Vons also operates digital grocery shopping, pickup and delivery services, loyalty rewards and personalized savings through its website and mobile applications.
Vons traces its history to 1906, when Charles Von der Ahe opened a small grocery store at Seventh and Figueroa Streets in downtown Los Angeles. The business introduced a cash-and-carry grocery model and expanded rapidly throughout Southern California. Vons later developed into a major supermarket chain and became part of Safeway before ultimately becoming a banner of Albertsons Companies, Inc. following Albertsons’ acquisition of Safeway.
Vons no longer operates as an independent public corporation with a standalone corporate headquarters. The banner is part of Albertsons Companies, whose principal executive headquarters are located at 250 Parkcenter Boulevard, Boise, Idaho 83706. Vons maintains substantial grocery operations in California, but the former Vons corporate office at 618 Michillinda Avenue, Arcadia, California 91007 is historical and should not be presented as the current corporate headquarters.
Quick Information
Corporate Phone Number
For Vons retail store and corporate Customer Service:
1-877-723-3929
This is the primary public contact currently published by Vons for retail-store and corporate-related assistance.
Customer Service Number
1-877-723-3929
Customers can use this number for store experiences, products, loyalty questions and other general Vons concerns.
For Grocery Delivery and Pickup:
1-877-505-4040
Corporate Office Address
Vons operates as a banner of Albertsons Companies.Current parent-company corporate office:
Albertsons Companies, Inc.
250 Parkcenter Boulevard
Boise, ID 83706
United States
Headquarters Address
Albertsons Companies, Inc.
250 Parkcenter Boulevard
Boise, Idaho 83706
United States
Corporate Phone: 208-395-6200
This is the current principal executive headquarters of the company that owns and operates the Vons banner.
Vons does not prominently publish one universal plain-text Customer Service email address.
Customers should use the official Vons Contact Us form for written feedback or call the appropriate Customer Service number.
Industry
Supermarkets, Grocery Retail, Pharmacy, E-Commerce Grocery, Food Retail and Consumer Retail
Founded
1906
Vons was founded by Charles Von der Ahe in Los Angeles, California.
Number of Employees
Vons does not publish a separate current banner-only employee count.
Its parent company, Albertsons Companies, reported approximately 280,000 employees across all banners as of February 28, 2026.
Corporate Office Hours
Vons does not publish public walk-in hours for a standalone corporate office.
Customer-support availability varies by service. Text support for retail, corporate, delivery and pickup inquiries is available during published weekday hours.
Website
The official website provides grocery shopping, weekly promotions, digital coupons, delivery, pickup, pharmacy resources and store information.
Investor Relations
Vons does not maintain independent Investor Relations.
Its parent company, Albertsons Companies, Inc., trades on the New York Stock Exchange under ticker symbol ACI.
Investor Relations:
https://investor.albertsonscompanies.com/
Careers Page
https://www.vons.com/careers.html
Vons and Albertsons Companies recruit for retail stores, pharmacies, warehouses, manufacturing, technology and corporate functions.
Vons Products & Services
Grocery Retail
Vons operates full-service supermarkets offering packaged groceries, pantry staples, beverages and household products.
Fresh Produce
Stores carry fresh fruits, vegetables, packaged produce and seasonal items.
Meat Department
Vons provides fresh and packaged beef, pork, poultry and other meat products.
Participating stores may provide additional meat-department services.
Seafood
Vons stores offer fresh and frozen seafood products including fish, shrimp and shellfish.
Bakery
Bakery departments offer cakes, breads, pastries, cookies and other baked goods.
Deli
Deli departments provide sliced meats, cheeses, sandwiches and prepared foods.
Prepared Meals
Customers can purchase ready-to-eat and heat-and-serve foods for convenient meals.
Dairy Products
Vons sells milk, cheese, yogurt, eggs, butter and other refrigerated products.
Frozen Foods
Stores carry frozen entrées, vegetables, desserts, pizza and other frozen products.
Pharmacy
Many Vons locations include in-store pharmacies.
Pharmacy services can include prescription filling, transfers, refill management and eligible vaccinations.
Vaccinations
Participating Vons pharmacies provide vaccines subject to availability, patient eligibility and applicable state requirements.
Floral Department
Many Vons stores offer bouquets, plants, seasonal flowers and special-event arrangements.
Grocery Delivery
Vons offers grocery delivery in participating markets.
For delivery support:
1-877-505-4040
Grocery Pickup
Customers can order online and pick up groceries at eligible Vons locations.
Pickup availability varies by store.
for U Rewards
Vons participates in the Albertsons Companies for U loyalty program.
Members can access digital coupons, personalized deals and qualifying rewards.
Digital Coupons
Customers can clip eligible digital coupons through their Vons account and use them during qualifying purchases.
Schedule & Save
Vons provides Schedule & Save for eligible recurring grocery products.
Customers needing help with the program can contact:
1-877-505-4040
Mobile App
The Vons mobile app provides access to shopping lists, digital coupons, loyalty benefits and eligible online grocery ordering.
Gift Cards
Vons stores sell gift cards for qualifying purchases and various third-party brands.
Fuel Rewards
Eligible customers may receive fuel-related rewards or benefits where the program and participating fuel locations are available.
Vons Corporate Phone Numbers
Corporate Phone Number
1-877-723-3929
Vons currently publishes this number for retail-store and corporate inquiries.
Corporate Headquarters Number
For parent company Albertsons Companies:
+1 (208) 395-6200
Headquarters Number
Albertsons Companies: 208-395-6200
Vons Retail/Corporate Support: 1-877-723-3929
Corporate Office Number
For ordinary Vons corporate or retail feedback:
1-877-723-3929
For Albertsons Companies headquarters:
208-395-6200
Customer Support Number
1-877-723-3929
This is the primary Vons general Customer Support line.
Customer Service Number
1-877-723-3929
Use this number for general store and customer-service concerns.
Toll-Free Number
1-877-723-3929
This is Vons’ main toll-free public service number.
Grocery Delivery & Pickup Number
1-877-505-4040
This number supports online grocery delivery and pickup.
Accessibility Support Number
1-877-635-4833
This contact is specifically for accessibility-related assistance.
Sales Number
Vons does not publish one centralized consumer sales number.
Customers can shop through stores, Vons.com and the Vons app.
Support Number
Retail Store / Corporate: 1-877-723-3929
Grocery Delivery & Pickup: 1-877-505-4040
Accessibility: 1-877-635-4833
Billing Number
Vons does not publish a universal billing department number.
Store transaction concerns should go to general Customer Service, while delivery-order billing problems should go to Grocery Delivery & Pickup support.
Regional Office Number
Vons does not publish a public regional-office telephone directory.
Branch Office Number
Each Vons supermarket has its own local telephone number.
Customers should use the Store Locator to find the correct location.
Local Office Number
Individual Vons store numbers vary by location.
The former Arcadia corporate number should not be presented as the current corporate headquarters contact.
International Number
Not applicable for ordinary Vons customer service.
Vons primarily operates as a U.S. supermarket banner.
Emergency / After-Hours Number
Vons does not publish one corporate emergency hotline.
For an urgent store safety matter, contact the local store or emergency services.
Investor Relations Number
Vons does not maintain independent Investor Relations.
Investor inquiries are handled by Albertsons Companies.
Media / Press Number
Vons media matters are managed through Albertsons Companies Public Affairs and corporate communications.Customers should not use media contacts for ordinary service complaints.
Human Resources (HR) Number
Vons does not publish one universal applicant HR number.Candidates should use:
https://www.vons.com/careers.html
Reservations / Booking Number
Not applicable.
Vons is a supermarket retailer.
How to Reach a Real Person at Vons
For a store, product, employee interaction, loyalty or general service problem, call 1-877-723-3929. For grocery delivery or pickup problems, call 1-877-505-4040. Customers can also submit a written request through the official Vons Contact Us page. Have the store location, transaction date, receipt and order information ready before contacting the company.
If the issue involves one specific supermarket, contacting the store manager can often provide the fastest response. For broader unresolved matters, customers can continue through Vons Customer Support. Parent-company corporate matters can be directed to Albertsons Companies at 208-395-6200.
Vons Headquarters & Corporate Office Address
Current Parent Company Headquarters
Albertsons Companies, Inc.
250 Parkcenter Boulevard
Boise, ID 83706
United States
Corporate Phone: 208-395-6200
Vons operates as one of Albertsons Companies’ supermarket banners.
Vons Customer Support Mailing Address
Customer Support
M.S. 10501
P.O. Box 29093
Phoenix, AZ 85038
United States
This is the current mailing address published by Vons for Customer Support correspondence.
Media Inquiries Address
Public Affairs Department
250 E. Parkcenter Boulevard
Boise, ID 83706
This address is for media-related matters and should not be used for routine customer complaints.
Historical Vons Headquarters
The Vons Companies, Inc. previously maintained its headquarters at:
618 Michillinda Avenue
Arcadia, CA 91007
This address appeared in Vons’ historical SEC filings before the company became part of Safeway.
It is a former historical headquarters and should not be presented as the current Vons corporate office.
Albertsons Companies Scale
As of February 28, 2026, Albertsons Companies operated approximately 2,244 stores across 35 states and the District of Columbia.
Its banners include Vons, Albertsons, Safeway, Pavilions, Jewel-Osco, ACME and several other grocery brands.
Parent Company Workforce
Albertsons Companies reported approximately 280,000 employees as of February 28, 2026.
This is a parent-company total and not a Vons-only employee count.
How to File a Complaint Against Vons
Customers experiencing a problem with a Vons store, employee, product, delivery, pickup, pharmacy or loyalty account should gather the relevant transaction information before filing the complaint.
Step 1: Contact the Store
For a store-specific concern, call or visit the Vons location involved.Ask to speak with the store manager when necessary.
Step 2: Contact Vons Customer Service
Call:
1-877-723-3929
Explain the issue and provide the store and transaction information.
Step 3: Contact Grocery Delivery Support When Appropriate
For delivery or pickup problems:
1-877-505-4040
Use this specialized contact for online grocery-order issues.
Step 4: Submit the Online Contact Form
Use Vons’ official Contact Us form to submit a written complaint.
Include the store, order and contact information requested.
Step 5: Keep Supporting Documentation
Save receipts, screenshots, order confirmations, photographs and Customer Service case information.
Step 6: Follow Up With Customer Service
If the first response does not resolve the complaint, contact Vons again and reference the previous issue.
Step 7: Request Management Review
Ask whether the complaint can be escalated to a store, district or Customer Service manager.
Step 8: Send Written Correspondence
Customers can write to:
Customer Support
M.S. 10501
P.O. Box 29093
Phoenix, AZ 85038
Step 9: Escalate Parent-Company Matters When Appropriate
For a broader unresolved corporate issue:
Albertsons Companies, Inc.
250 Parkcenter Boulevard
Boise, ID 83706
Corporate Phone: 208-395-6200
Step 10: Consider External Consumer Options
If a serious food-safety, pharmacy, payment or consumer issue remains unresolved, customers may consider the appropriate health, consumer-protection or payment-dispute process.
