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- Public Storage
About Public Storage
Public Storage is one of the largest self-storage companies in the United States and one of the best-known brands in the storage industry.
The company was founded in 1972 and has grown into a major publicly traded real estate investment trust specializing in self-storage facilities.
Public Storage rents storage units to individuals, families, businesses, students, and other customers who need temporary or long-term space for personal possessions, inventory, furniture, vehicles, and other belongings.
Services at selected properties include climate-controlled units, vehicle storage, online reservations, account management, moving supplies, and electronic access.
A particularly important recent change is that Public Storage relocated its headquarters from Glendale, California, to Frisco, Texas in 2026. Current corporate filings identify Frisco as the company’s principal executive-office location.
Quick Information
Industry
Self-Storage and Real Estate
Founded
1972
Corporate Phone Number
(469) 649-9486
Customer Service Number
1-800-567-0759
Corporate Office Address
2811 Internet Boulevard
Frisco, TX 75034
United States
Headquarters Address
2811 Internet Boulevard
Frisco, TX 75034
United States
Public Storage does not prominently publish a general customer-service email. Customers should use its official online support system. Investor-related inquiries can be directed to InvestorRelations@publicstorage.com.
Stock Symbol
NYSE: PSA
Business Type
Real Estate Investment Trust
Headquarters City
Frisco, Texas
Facilities
More than 4,600 owned or operated facilities following its 2026 expansion
Website
Public Storage Products & Services
Public Storage provides storage and related services for residential and commercial customers.
Self-Storage Units
Customers can rent storage units in different sizes depending on availability at individual properties.
Climate-Controlled Storage
Selected properties offer climate-controlled storage designed to reduce exposure to significant temperature and humidity changes.
Vehicle Storage
Participating Public Storage facilities offer spaces suitable for cars and other vehicles.
Availability and restrictions vary by location.
Business Storage
Businesses can use storage units for inventory, records, supplies, equipment, and other commercial needs subject to rental terms.
Moving and Packing Supplies
Selected properties sell boxes, tape, protective materials, and other moving supplies.
Online Reservations
Customers can search unit sizes, prices, and availability online and reserve eligible storage spaces digitally.
Account Management
Public Storage customers can manage many payment and account functions through the company’s website and app.
Public Storage Corporate Phone Numbers
Corporate Headquarters
(469) 649-9486
Current 2026 regulatory filings identify this telephone number with Public Storage’s principal executive offices in Frisco, Texas.
Customer Service
1-800-567-0759
Customers can use Public Storage Customer Service for general account, rental, billing, and service questions.
Individual Property Phone Numbers
Each Public Storage property may have its own local contact information.
Property-specific concerns should normally begin with the property manager.
How to Reach a Real Person at Public Storage
For an issue involving a specific storage location, start with the property manager.
For broader account assistance, call:
1-800-567-0759
Have the following information ready:
- Property address
- Unit number
- Account information
- Rental agreement details
- Payment information
- Description of the concern
For billing or repeated service problems, ask Customer Service to document the issue and provide any available reference number.
Public Storage Headquarters & Corporate Office Address
Current Public Storage Headquarters
2811 Internet Boulevard
Frisco, TX 75034
United States
Corporate Phone: (469) 649-9486
Public Storage’s current 2026 filings identify Frisco, Texas as its principal executive-office location.
This is an important correction for older directory pages that still list Glendale, California as the company’s headquarters.
The California address was historically accurate, but it should now be identified as a former headquarters rather than the current corporate office.
How to File a Complaint Against Public Storage
Step 1: Contact the Property Manager
For access, maintenance, cleanliness, security, or billing problems, begin with the manager of the property where the unit is located.
Step 2: Contact Customer Service
Call: 1-800-567-0759
Provide the property and account information.
Step 3: Request Escalation
If the local manager or first Customer Service representative does not resolve the concern, request additional review.
Step 4: Document the Problem
Keep:
- Rental agreement
- Payment records
- Photographs
- Emails
- Notices
- Dates of conversations
- Case numbers
Step 5: Contact Corporate Headquarters
For serious unresolved corporate matters:
Public Storage
2811 Internet Boulevard
Frisco, TX 75034
United States
Step 6: Insurance or Property-Loss Claims
If the complaint involves damaged or stolen property, follow the applicable insurance or tenant-protection-plan procedure.
Step 7: External Consumer Complaint
If a legitimate rental or billing dispute remains unresolved, customers may consider contacting the appropriate state consumer-protection authority.
