Public Storage Headquarters & Corporate Office

About Public Storage

Public Storage is a publicly traded real estate investment trust specializing in self-storage facilities. The company provides storage units for individuals, families, businesses, vehicles, boats, and recreational vehicles.

1. Wayne Hughes and Kenneth Volk Jr. founded Public Storage in 1972 in El Cajon, California. The company has since expanded into the largest owner and operator of self-storage facilities in the United States.

Public Storage operates more than 3,400 facilities across approximately 42 states, with over 170 million square feet of rentable space.

In 2026, Public Storage relocated its principal corporate headquarters from Glendale, California, to Frisco, Texas. The company continues to maintain a long-term presence in Glendale. Its June 2026 SEC filing confirms the current Frisco headquarters.

Quick Information

Industry

Self-storage and real estate

Founded

1972

Founders

1. Wayne Hughes and Kenneth Volk Jr.

Company Type

Publicly traded real estate investment trust

Chief Executive Officer

Tom Boyle

Tom Boyle became Chief Executive Officer effective April 1, 2026.

President and Chief Financial Officer

Joe Fisher

Stock Exchange and Ticker Symbol

New York Stock Exchange
NYSE: PSA

Number of Locations

More than 3,400 storage facilities

Customer Service Number

1-800-742-8048

Reservations Number

1-800-447-8673
1-800-44-STORE

Corporate Office Number

+1-469-649-9486

Corporate Headquarters Address

Public Storage
2811 Internet Boulevard
Frisco, TX 75034
United States

Former Headquarters and California Office

Public Storage
701 Western Avenue
Glendale, CA 91201
United States

Official Website

https://www.publicstorage.com/

Customer Help Center

https://help.publicstorage.com/

Investor Relations Website

https://investors.publicstorage.com/

Careers Website

https://jobs.publicstorage.com/

Products & Services

Public Storage offers storage units and related services for personal and business customers. Available options may include:

• Small storage units
• Medium storage units
• Large storage units
• Indoor storage
• Outdoor storage
• Climate-controlled storage
• Drive-up storage units
• Business storage
• Vehicle storage
• Car storage
• Motorcycle storage
• Boat storage
• Recreational vehicle storage
• Month-to-month rental agreements
• Online reservations
• Contactless rental
• Mobile-app account management
• Electronic gate access
• Online bill payment
• Moving and packing supplies
• Storage insurance options
• Third-party property management

Unit types, prices, promotions, access hours, administrative fees, and insurance requirements vary by location.

Customers should review the rental agreement carefully. Monthly rates may change after the initial rental period, and promotional prices may apply only for a limited time.

Corporate Phone Numbers

Public Storage Customer Service

1-800-742-8048

Public Storage’s official customer-service guidance lists this number for billing, gate-code, reservation, and account questions.

Public Storage Reservations

1-800-447-8673
1-800-44-STORE

Use this number to ask about available storage units, sizes, features, and reservations.

Public Storage Corporate Office

+1-469-649-9486

This number is listed in Public Storage’s current SEC filing for its Frisco headquarters.

Website Accessibility Assistance

1-800-688-8057

Local Storage Facility

Each Public Storage facility has its own telephone number. Use the official location finder to locate the property and view its contact details.

Investor and Shareholder Services

Shareholders should use the Investor Relations website or contact Public Storage’s transfer agent for stock-account questions.

How to Reach a Real Person at Public Storage

Call Public Storage Customer Service at 1-800-742-8048.

When calling:

1. Select the option for an existing rental, reservation, payment, or property.
2. Enter the telephone number or account information when requested.
3. Ask to speak with a customer-service specialist.
4. Request a supervisor if the issue remains unresolved.
5. Obtain a case or reference number.

For a gate, lock, access, cleanliness, or property-specific problem, contact the storage facility directly. The property manager may be able to provide faster assistance.

Have the following information ready:

• Account number
• Storage facility address
• Unit number
• Customer’s name and telephone number
• Reservation confirmation
• Payment date and amount
• Rental agreement
• Photographs
• Previous case number
• Requested resolution

Customers can also manage payments, access information, and account details through the Public Storage mobile application.

Public Storage Headquarters & Corporate Office Address

Public Storage Corporate Headquarters

Public Storage
2811 Internet Boulevard
Frisco, TX 75034
United States

Public Storage Glendale Office

Public Storage
701 Western Avenue
Glendale, CA 91201
United States

The Glendale office was the company’s former principal headquarters. Public Storage continues to maintain operations in California after moving its headquarters to Texas.

Can Customers Visit Public Storage Headquarters?

The Frisco and Glendale offices are corporate facilities. They are not storage facilities, rental counters, or regular walk-in customer-service centers.

Customers should contact their storage property or Public Storage Customer Service rather than visiting a corporate office.

How to File a Complaint Against Public Storage

Step 1: Contact the Property Manager

Start with the manager of the storage facility. Explain the problem and provide the unit number, rental information, and requested resolution.

Step 2: Contact Customer Service

Call 1-800-742-8048. Provide the facility address, account number, payment details, and a concise explanation of the complaint.

Step 3: Request Escalation

Ask for a supervisor or district manager if the first representative cannot resolve the problem. Obtain a case number.

Step 4: Preserve Supporting Records

Keep the rental agreement, payment receipts, rate-change notices, photographs, access records, emails, and previous correspondence.

If property is damaged or missing, document the unit, lock, door, and surrounding area before disturbing the scene when it is safe to do so.

Step 5: Send a Written Corporate Complaint

Written correspondence may be mailed to:

Public Storage
2811 Internet Boulevard
Frisco, TX 75034
United States

Include your contact information, facility location, unit number, case number, and requested resolution.

Step 6: Contact the Insurance Provider

Public Storage requires customers to maintain applicable insurance coverage for stored belongings. Claims may need to be filed directly with the insurance provider listed in the rental documents.

Step 7: Consider External Escalation

Depending on the complaint, customers may contact:

• Their insurance provider
• Local law enforcement for suspected theft
• Their payment-card issuer for an unauthorized charge
• A state attorney general or consumer-protection office
• The Federal Trade Commission for suspected fraud
• A qualified attorney for disputes involving liens, auctions, or significant losses

Storage lien and auction laws vary by state and may contain strict deadlines.

Frequently Asked Questions

Where is Public Storage headquartered?

Public Storage is headquartered at 2811 Internet Boulevard, Frisco, Texas 75034.

Did Public Storage move from California to Texas?

Yes. Public Storage relocated its principal corporate headquarters from Glendale, California, to Frisco, Texas, in 2026 while maintaining a presence in Glendale.

What is Public Storage’s customer-service number?

Public Storage Customer Service can be reached at 1-800-742-8048.

What is Public Storage’s reservations number?

Call 1-800-447-8673, also advertised as 1-800-44-STORE.

Who is the CEO of Public Storage?

Tom Boyle became Public Storage’s Chief Executive Officer effective April 1, 2026.

What is Public Storage’s stock symbol?

Public Storage trades on the New York Stock Exchange under the ticker symbol PSA.

How do I move out of a Public Storage unit?

Notify Public Storage in advance, empty and clean the unit, remove the lock, and follow the move-out instructions in the rental agreement. Public Storage generally requests at least seven days’ notice.

Does Public Storage require insurance?

Customers are generally required to maintain insurance for stored belongings. Review the rental agreement and provide proof of qualifying alternative coverage when permitted.

Can I visit Public Storage headquarters to rent a unit?

No. Use the official website, reservations number, or a local Public Storage facility to rent a unit.