About Netflix, Inc.

Netflix, Inc. is a global entertainment company best known for its subscription streaming service, offering television series, films, documentaries, live programming, games, and other entertainment. Netflix was founded in 1997 and initially operated as a DVD-by-mail rental business before transitioning into online streaming.

The company later expanded internationally and developed a large original-content operation, producing and licensing entertainment across dozens of countries and languages. Netflix currently serves audiences in more than 190 countries and says its entertainment reaches more than half a billion people globally.

In addition to subscription entertainment, Netflix now operates an advertising-supported membership tier, games, consumer-products initiatives, live events, and other entertainment businesses. The company continues to expand its offerings as a major global entertainment platform.

Quick Information

Industry

Streaming Entertainment and Media

Founded

1997

Corporate Phone Number

(408) 540-3700

Customer Service Number

1-844-505-2993

Corporate Office Address

121 Albright Way
Los Gatos, CA 95032
United States

Headquarters Address

121 Albright Way
Los Gatos, CA 95032
United States

Email

privacy@netflix.com
Privacy-related inquiries

Stock Symbol

NASDAQ: NFLX

Markets Served

190+ countries

Main Service

Subscription Streaming Entertainment

Customer Support

Help Center, Phone and Live Chat

Website

www.netflix.com

Netflix Products & Services

Netflix provides digital entertainment through subscription memberships and related services.

Movies

Netflix offers licensed and original feature films across multiple genres and languages.

Television Series

Members can stream television series, limited series, documentaries, animation, and reality programming.

Netflix Originals

Netflix develops and distributes original content produced in markets around the world.

Live Programming

Netflix increasingly offers live entertainment, sports-related events, and special programming.

Games

Netflix memberships include access to selected games and interactive entertainment.

Advertising-Supported Membership

Netflix operates an ad-supported subscription option in participating markets.

The company stated in May 2026 that its ad-supported service reaches more than 250 million global monthly active viewers.

Consumer Products

Netflix also licenses and develops merchandise and consumer products connected to its entertainment brands.

Netflix Corporate Phone Numbers

Netflix Corporate Headquarters

(408) 540-3700

Netflix’s current 2026 SEC filings identify this number with its headquarters at 121 Albright Way in Los Gatos.

Netflix Customer Service

1-844-505-2993

Netflix publishes this customer-support number on its own service pages.

Netflix App Support

Netflix also allows members to call Customer Service directly through the Netflix mobile app.

Calls made through the app can use Wi-Fi or mobile data.

How to Reach a Real Person at Netflix

For general Netflix support, call:

1-844-505-2993

Customers can also use live chat through the Netflix Help Center.

From the Netflix mobile app:

1. Open My Netflix.
2. Open the profile or menu.
3. Select Help.
4. Choose Call or Chat.

Netflix confirms these support options in its current Help Center.

Before contacting support, have:

• Netflix account email
• Phone number associated with the account
• Billing information
• Device type
• Error code when applicable
• Description of the issue

available.

Netflix Headquarters & Corporate Office Address

Netflix Corporate Headquarters

Netflix, Inc.
121 Albright Way
Los Gatos, CA 95032
United States

Corporate Phone: (408) 540-3700

Netflix’s July 2026 SEC filing continues to identify 121 Albright Way, Los Gatos, California 95032 as its principal executive-office address.

Netflix also operates offices, production facilities, and studio locations in other U.S. cities and international markets.

Those locations should not be confused with the company’s principal corporate headquarters in Los Gatos.

How to File a Complaint Against Netflix

Step 1: Use the Netflix Help Center

Start by searching for the issue through the official Netflix Help Center.

Step 2: Contact Netflix Customer Service

Call:

1-844-505-2993

or use live chat.

Step 3: Contact Netflix Through the App

Members can use the Call or Chat options from the Netflix mobile app.

Step 4: Request Further Review

If the first support representative cannot resolve the problem, request additional review.

Keep:

• Billing information
• Dates of contact
• Error messages
• Screenshots
• Account information
• Case details

Step 5: Contact Corporate Headquarters

For serious corporate correspondence:

Netflix, Inc.
121 Albright Way
Los Gatos, CA 95032
United States

Step 6: Privacy Complaints

Privacy-related questions or requests can be sent to:

privacy@netflix.com

Netflix directly publishes this email for privacy and personal-information issues.

Step 7: Consumer Complaint

For serious unresolved billing or consumer issues, customers may consider contacting their state consumer-protection agency or attorney general’s office.