Netflix, Inc.
Netflix, Inc. is one of the world’s largest entertainment and streaming companies. The business was founded in 1997 by Reed Hastings and Marc Randolph and originally operated as a DVD-by-mail rental service. Netflix subsequently transformed itself into a global streaming platform and later became a major producer and distributor of original films, television series, documentaries, animation, games, and live programming.
Netflix provides subscription-based entertainment across numerous countries and languages. Members can watch programming on smart televisions, smartphones, tablets, computers, game consoles, streaming devices, and other supported hardware. The company has expanded beyond traditional streaming into advertising-supported memberships, mobile and television games, live events, sports-related programming, consumer products, and other entertainment experiences.
Netflix is publicly traded on Nasdaq under ticker symbol NFLX. Its current principal executive offices are at 121 Albright Way, Los Gatos, California 95032. Current SEC records list its corporate telephone number as 408-540-3700. Netflix reported approximately 16,000 full-time employees worldwide as of December 31, 2025.
408-540-3700
Netflix primarily directs customers to Call or Chat through the Netflix app and official Help Center rather than publishing one universal permanent customer-service number for all regions.
121 Albright Way, Los Gatos, CA 95032
121 Albright Way, Los Gatos, CA 95032
Netflix does not publish one universal general customer-service email. Members should use the Help Center or in-app support.
Streaming Entertainment, Film, Television and Digital Media
1997
Approximately 16,000 full-time employees as of December 31, 2025
Netflix does not publish one universal public headquarters schedule. Customer support is provided through its Help Center and app.
Netflix.com
Netflix Investor Relations
Netflix Jobs
Netflix’s core service allows members to stream movies, television series, documentaries, animation, and other video programming.
Content availability varies by country.
Netflix produces and distributes original television series across numerous genres.
The company invests heavily in scripted, unscripted, documentary, and international programming.
Netflix produces, acquires, and distributes feature films.
Its film library includes dramas, comedies, thrillers, action movies, documentaries, family films, and international productions.
Netflix carries documentary films and series covering history, science, crime, sports, culture, politics, nature, and other subjects.
The company develops programming in many countries and languages.
Netflix distributes successful local productions to audiences around the world.
Netflix provides children’s television series, films, animation, and family programming.
Parental controls allow households to manage age-related viewing restrictions.
Netflix licenses and produces anime programming for global audiences.
Netflix has expanded into live entertainment.
Programming can include sports-related events, comedy specials, award-related content, and other live presentations.
Netflix provides games to eligible subscribers as part of its entertainment offering.
Games may be available on supported mobile devices, televisions, computers, or other platforms depending on the title.
Netflix offers an advertising-supported membership tier in selected markets.
This plan provides streaming at a lower subscription price with advertisements.
Netflix also provides subscription tiers without conventional commercial interruptions.
Available plans and pricing vary by country.
Eligible titles can be downloaded on supported devices for offline viewing.
Availability depends on the title, device, and subscription plan.
Netflix accounts can include multiple profiles for members of a household.
Each profile can maintain recommendations and viewing history.
Parents can create child-oriented profiles and apply maturity restrictions.
Netflix provides accessibility features such as subtitles, closed captions, audio descriptions, and supported navigation options.
Availability varies by title and language.
Netflix uses household-based account rules for account access and sharing.
Members should review current policies for travel, additional members, and supported devices.
Netflix licenses merchandise and products based on selected original entertainment properties.
Tudum provides news, interviews, behind-the-scenes information, and promotional material relating to Netflix titles.
408-540-3700
This number is listed in current Netflix SEC filings.
408-540-3700
It is associated with Netflix’s principal executive offices in Los Gatos.
408-540-3700
This is the verified corporate headquarters contact.
408-540-3700
Appropriate corporate-level inquiries can be directed to this number.
Netflix currently emphasizes support through the Netflix app and official Help Center.
Members can select Call or Chat after accessing Help.
Netflix does not publish one single universal permanent support telephone number that should be assumed to apply in every country and situation.
The safest method is to obtain the current support option directly from Netflix.
Netflix members can call Customer Service from the Netflix mobile app.
Calls through the app use an internet connection and do not incur conventional long-distance calling charges, although mobile data charges may apply.
Netflix also provides live chat through the app and Help Center.
Billing questions should be handled through Netflix Customer Service unless the subscription is billed through a third-party partner.
Customers billed through Apple, Google, a telecommunications provider, or another partner may need to contact that provider.
Customers who suspect unauthorized account access should use Netflix’s account-security and support procedures immediately.
408-540-3700
This is a corporate telephone number, not a substitute for subscriber Help Center support.
Netflix maintains a dedicated Investor Relations website for shareholders, analysts, and financial information.
A universal public Investor Relations telephone number is not prominently published as the main contact for ordinary investors.
Netflix maintains dedicated communications personnel and regional media contacts.
Media contacts should not be used for subscriber billing or streaming problems.
A universal public HR telephone number was not verified.
Applicants should use Netflix Jobs.
The most reliable way to reach a Netflix customer-service representative is through the Netflix app. Members should open My Netflix, access the profile or menu, select Help, and then choose Call or Chat. Non-members can also open the Netflix app, select Help, and use an available Call or Chat option.
This method is preferable to searching for random Netflix telephone numbers online because the app presents the support option appropriate to the customer’s account and region. For corporate matters unrelated to subscription support, Netflix’s verified Los Gatos corporate number is 408-540-3700.
Netflix, Inc.
121 Albright Way
Los Gatos, CA 95032
This is Netflix’s current principal executive-office address.
Netflix has maintained a significant corporate presence in Los Gatos for many years.
Current September 2026 SEC filings continue to identify 121 Albright Way as the company’s business address.
Netflix maintains extensive offices and production operations in the Los Angeles area.
These facilities support content development, production, marketing, and entertainment operations.
Netflix also maintains a significant corporate and production presence in New York.
The company maintains offices around the world to support its global entertainment business.
These regional offices should not be confused with the Los Gatos principal executive offices.
Start by signing in to Netflix.
Review your account, membership, billing, viewing, and device information.
Use Netflix’s official Help Center or the Help section within the Netflix app.
Select the issue that best matches your complaint.
When available, select Call or Chat to speak with Customer Service.
This is Netflix’s preferred route to human assistance.
Provide relevant details about the account, subscription, billing charge, error message, device, or streaming issue.
Never disclose your account password to an unverified person.
If the complaint involves streaming quality or device errors, follow Netflix’s recommended troubleshooting process.
This can include restarting equipment, testing internet connectivity, signing out, or updating the app.
For an incorrect charge or subscription concern, ask Customer Service to review the billing history.
If another company bills the Netflix subscription, you may need to work with that billing partner.
If the initial representative cannot resolve the complaint, request additional review when available.
Keep details of the support interaction.
Change your password and follow Netflix’s account-security procedures if you suspect someone has gained unauthorized access.
Review signed-in devices and account information.
For a serious unresolved corporate matter, correspondence can be directed to:
Netflix, Inc.
121 Albright Way
Los Gatos, CA 95032
Corporate phone: 408-540-3700
Save billing records, screenshots, support-chat transcripts, case details, and emails.
For serious unresolved consumer-protection, payment, privacy, accessibility, or other regulated concerns, customers may consider contacting the appropriate government authority.
The correct agency depends on the complaint and jurisdiction.
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