Lucid Motors
Lucid Motors
Lucid Motors is an American electric-vehicle and advanced mobility technology company headquartered in Newark, California. The company develops luxury electric vehicles, EV powertrains, battery systems, software-defined vehicle technology, charging capabilities, autonomous-driving platforms, and related mobility technologies. Its primary consumer vehicles currently include the Lucid Air luxury sedan and Lucid Gravity SUV.
Lucid operates through publicly traded Lucid Group, Inc., which trades on Nasdaq under the ticker LCID. The company maintains manufacturing operations in Casa Grande, Arizona and King Abdullah Economic City in Saudi Arabia, while its corporate headquarters, engineering operations, and headquarters studio remain at 7373 Gateway Boulevard, Newark, California 94560.
Lucid entered a new leadership phase in 2026. Silvio Napoli became Chief Executive Officer effective June 1, 2026, succeeding the interim leadership arrangement that followed Peter Rawlinson’s departure from the CEO role. Saudi Arabia’s Public Investment Fund remains Lucid’s largest shareholder, with current 2026 SEC disclosures showing majority beneficial ownership through PIF and its affiliate Ayar.
650-802-8181
This number is published for Lucid’s Newark headquarters studio at the corporate campus.
888-995-8243
Also written as:
888-99-LUCID
Monday to Friday: 5:00 AM to 9:00 PM PT
Saturday: 6:00 AM to 5:00 PM PT.
Lucid Group, Inc.
7373 Gateway Boulevard
Newark, CA 94560
United States
Lucid Motors / Lucid Group, Inc.
7373 Gateway Boulevard
Newark, CA 94560
United States
Lucid’s current website and SEC materials continue to identify Newark as its corporate headquarters.
Customer Care: customercare@lucidmotors.com
Headquarters Studio: hqstudiosales@lucidmotors.com
Newark Studio Appointments: newarkstudioappointment@lucidmotors.com.
Electric Vehicles, Automotive Technology, Batteries, Software-Defined Vehicles, Autonomous Mobility and EV Powertrain Technology
Silvio Napoli
Effective:
June 1, 2026.
Alexander De Bock.
Approximately:
9,000 employees worldwide
as of December 31, 2025.
Public Investment Fund of Saudi Arabia
Current 2026 filings show PIF and its affiliated investment entities holding a majority beneficial ownership position in Lucid.
15,841 vehicles
Lucid reported 2025 deliveries up approximately 55% from 2024.
Approximately:
$1.354 billion.
https://lucidmotors.com/careers
Nasdaq: LCID
Lucid develops electric vehicles and supporting technology across luxury transportation, software, charging, service, financing, autonomous mobility, and powertrain systems.
Lucid Air is the company’s luxury electric sedan and remains one of Lucid’s flagship products. The Air lineup emphasizes electric range, performance, interior packaging, aerodynamic efficiency, fast charging, and advanced vehicle software.
Air Pure serves as an entry point into the Lucid Air lineup. It combines Lucid’s electric architecture and luxury cabin design with a configuration positioned below the higher-performance Air models.
Air Touring adds additional performance and equipment while maintaining long-distance electric capability.
It is positioned between Air Pure and the higher-end Grand Touring variants.
Lucid Air Grand Touring emphasizes long driving range, power, high-speed charging, and premium features.
The Grand Touring line is designed for customers wanting greater performance without moving into Lucid’s most extreme performance configuration.
Air Sapphire is Lucid’s highest-performance Air variant.
It combines a tri-motor electric powertrain with track-oriented performance engineering while maintaining the interior and technology platform of the Air family.
Lucid Gravity is the company’s luxury electric SUV.
Lucid began ramping Gravity production during 2025 and continues expanding the model’s manufacturing, deliveries, software, and service ecosystem in 2026.
Lucid designs vehicles around an integrated hardware and software architecture.
This enables software updates, vehicle-feature management, digital services, diagnostics, and future mobility functionality to be developed throughout the vehicle’s lifecycle.
Lucid develops compact electric drive units, motors, inverters, transmissions, and related propulsion systems.
Its technology expertise is also being used in partnerships beyond Lucid-branded consumer vehicles.
Lucid develops high-voltage battery packs, battery-management systems, thermal-management technology, and energy-efficient vehicle architectures.
These systems help support range, performance, charging speed, and vehicle packaging.
Lucid vehicles support high-speed DC charging on compatible public charging networks.
Actual charging performance varies by model, charger, environmental conditions, battery condition, and state of charge.
Lucid operates dedicated service centers in markets where its vehicles are sold.
Owners can select a preferred service center, schedule appointments, communicate with service teams, and receive repair updates.
Lucid can perform qualifying repairs or maintenance through mobile service where available.
If mobile service cannot handle the required repair, owners may be directed to a Lucid Service Center.
Lucid maintains a network of approved collision and body-repair centers trained to work on Lucid electric vehicles.
These facilities can support accident repairs that require body, structural, paint, or high-voltage vehicle expertise.
Lucid provides roadside assistance for qualifying vehicle problems.
Customer Care can help arrange assistance, towing, or routing to an appropriate service facility.
Lucid vehicles include a New Vehicle Limited Warranty subject to applicable coverage periods and exclusions.
Owners seeking warranty service can contact Customer Care at 888-995-8243 and provide their VIN and a description of the problem.
Lucid sells qualifying certified pre-owned vehicles.
Current certified vehicles include the remaining original factory warranty plus an additional 12-month/12,000-mile warranty, along with roadside assistance.
Lucid provides financing and leasing support for eligible vehicle customers.
Lease-end billing and contract questions currently use:
833-423-0369.
Customers can schedule demo drives at participating Lucid Studios.
U.S. Sales support:
844-367-7787.
Lucid uses company-operated Studios rather than a conventional franchised dealership model in many markets.
Studios allow customers to explore vehicles, configure products, schedule drives, and speak with Lucid representatives.
Lucid Technologies commercializes portions of Lucid’s technology platform beyond the company’s own consumer vehicles.
The business is led by Kay Stepper, President of Lucid Technologies and Chief Digital Officer.
Lucid is expanding into autonomous and robotaxi applications through partnerships involving Uber and other technology companies.
In April 2026, Uber increased its commitment to purchase at least 35,000 Lucid vehicles for future global robotaxi deployment.
Lucid’s mobile application allows supported owners to interact digitally with their vehicle and account.
Available functionality depends on the vehicle, software version, region, and account configuration.
650-802-8181
This is the verified phone number currently published for Lucid’s Newark headquarters Studio.
650-802-8181
650-802-8181
888-995-8243
888-995-8243.
888-995-8243
Lucid currently routes roadside-assistance requests through Customer Care.
844-367-7787
Current U.S. Sales hours:
Monday to Sunday: 6:30 AM to 5:30 PM PT.
800-215-7588
833-423-0369
This number handles qualifying lease-end billing, payments, contracts, and billing disputes.
800-556-2811
This is specifically for Lucid lease-end vehicle inspections and should not be treated as general Lucid Customer Service.
888-995-8243.
650-802-8181
888-995-8243
Current Canadian Customer Care uses the same primary number.
800-111-1030
Email:
customercareME@lucidmotors.com.
+971 800 5824363
Email:
customercareME@lucidmotors.com.
Lucid maintains an Investor Relations organization through:
Lucid does not publish a separate conventional corporate emergency hotline.
Vehicle roadside matters should use Customer Care at 888-995-8243.
Lucid does not prominently publish one universal applicant HR number.
Careers:
https://lucidmotors.com/careers
For general ownership, service, warranty, roadside, or vehicle-related assistance, call 888-995-8243 or email customercare@lucidmotors.com. Customer Care is currently staffed Monday through Friday from 5:00 AM to 9:00 PM Pacific Time and Saturday from 6:00 AM to 5:00 PM Pacific Time. Customers should have their VIN, account information, service-center location, and any relevant repair or purchase documentation ready.
For new vehicle sales, demo drives, or purchase questions, call 844-367-7787. If an issue concerns an existing service visit, contact the assigned Lucid Service Advisor or Service Manager first, then escalate to Customer Care if necessary.
Lucid Group, Inc.
7373 Gateway Boulevard
Newark, CA 94560
United States
7373 Gateway Boulevard
Newark, CA 94560
Current Lucid location information explicitly identifies this facility as:
Lucid Headquarters.
The corporate campus also includes a Lucid Studio.
Phone: 650-802-8181
Email: hqstudiosales@lucidmotors.com.
Silvio Napoli
Effective June 1, 2026.
Current senior leadership includes:
Alexander De Bock, Chief Financial Officer
Billy Hayes, Chief Customer Officer
Derek Jenkins, Chief Creative Officer
Raja Macha, Chief Technology Officer
Adrian Price, Chief Manufacturing Officer
Brian K. Tomkiel, Chief Legal Officer & General Counsel.
Approximately:
9,000 employees globally
as of December 31, 2025.
Lucid’s major vehicle manufacturing operations include:
Casa Grande, Arizona
and:
King Abdullah Economic City, Saudi Arabia.
Lucid delivered:
15,841 vehicles
in 2025.
Lucid reported:
$1.3538 billion
in 2025 revenue.
In February 2026, Lucid issued production guidance of:
25,000 to 27,000 vehicles
for 2026.
Saudi Arabia’s Public Investment Fund remains Lucid’s controlling shareholder through direct holdings and affiliated entities.
A 2026 SEC ownership filing reported approximately 56.69% beneficial ownership after an April financing transaction.
In April 2026, Lucid announced expanded investment and commercial commitments with Uber.
Uber committed to increase its total investment to $500 million and its planned robotaxi purchase commitment to at least 35,000 Lucid vehicles.
Customers may need to file complaints involving vehicle defects, repairs, warranty coverage, software, charging, roadside assistance, sales, delivery, lease billing, or service-center interactions. Keep the VIN, service orders, purchase or lease agreement, dates, photographs, diagnostic messages, invoices, and previous Customer Care records before escalating.
If the problem concerns a vehicle defect, repair, maintenance, or warranty issue, begin with your assigned Lucid Service Advisor or local Service Center. Explain the problem, provide the VIN and service history, and request a written explanation of the diagnosis and proposed resolution. Keep copies of repair orders and communications because they may be important if the issue requires further warranty or consumer-law review.
If the Service Advisor cannot resolve the concern, ask for the Service Manager or contact Lucid Customer Care at 888-995-8243 or customercare@lucidmotors.com. Lucid’s own warranty dispute instructions specifically identify these escalation steps. Provide earlier repair records, dates, and a concise explanation of what remains unresolved.
Where applicable state law requires written manufacturer notification, send the complaint to Lucid Customer Care Center, 7373 Gateway Boulevard, Newark, CA 94560. Identify the vehicle, VIN, defect, repair attempts, service locations, and requested resolution. Use a trackable delivery method and retain a complete copy of the complaint and proof of delivery.
U.S. owners with unresolved qualifying warranty claims may be eligible to use BBB AUTO LINE, an independent out-of-court automotive dispute-resolution program. Eligibility depends on the vehicle, state law, warranty, defect history, and applicable program requirements. Owners should complete Lucid’s internal escalation process before relying on this option.
If the complaint remains unresolved, the next step depends on the issue. Vehicle safety defects may be reported to the National Highway Traffic Safety Administration, financing or lease disputes can involve the applicable financial-services provider, and state lemon-law or consumer-protection procedures may apply to qualifying vehicle defects. Keep all repair orders, Customer Care correspondence, notices, and delivery records before escalating.
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