Lucid Motors
About Lucid Motors
Lucid Motors is an American electric-vehicle and advanced mobility technology company headquartered in Newark, California. The company develops luxury electric vehicles, EV powertrains, battery systems, software-defined vehicle technology, charging capabilities, autonomous-driving platforms, and related mobility technologies. Its primary consumer vehicles currently include the Lucid Air luxury sedan and Lucid Gravity SUV.
Lucid operates through publicly traded Lucid Group, Inc., which trades on Nasdaq under the ticker LCID. The company maintains manufacturing operations in Casa Grande, Arizona and King Abdullah Economic City in Saudi Arabia, while its corporate headquarters, engineering operations, and headquarters studio remain at 7373 Gateway Boulevard, Newark, California 94560.
Lucid entered a new leadership phase in 2026. Silvio Napoli became Chief Executive Officer effective June 1, 2026, succeeding the interim leadership arrangement that followed Peter Rawlinson’s departure from the CEO role. Saudi Arabia’s Public Investment Fund remains Lucid’s largest shareholder, with current 2026 SEC disclosures showing majority beneficial ownership through PIF and its affiliate Ayar.
Quick Information
Corporate Phone Number
650-802-8181
This number is published for Lucid’s Newark headquarters studio at the corporate campus.
Customer Service Number
888-995-8243
Also written as:
888-99-LUCID
Current U.S. Customer Care hours
Monday to Friday: 5:00 AM to 9:00 PM PT
Saturday: 6:00 AM to 5:00 PM PT.
Corporate Office Address
Lucid Group, Inc.
7373 Gateway Boulevard
Newark, CA 94560
United States
Headquarters Address
Lucid Motors / Lucid Group, Inc.
7373 Gateway Boulevard
Newark, CA 94560
United States
Lucid’s current website and SEC materials continue to identify Newark as its corporate headquarters.
Customer Care: customercare@lucidmotors.com
Headquarters Studio: hqstudiosales@lucidmotors.com
Newark Studio Appointments: newarkstudioappointment@lucidmotors.com.
Industry
Electric Vehicles, Automotive Technology, Batteries, Software-Defined Vehicles, Autonomous Mobility and EV Powertrain Technology
Current CEO
Silvio Napoli
Effective:
June 1, 2026.
Current CFO
Alexander De Bock.
Number of Employees
Approximately:
9,000 employees worldwide
as of December 31, 2025.
Largest Shareholder
Public Investment Fund of Saudi Arabia
Current 2026 filings show PIF and its affiliated investment entities holding a majority beneficial ownership position in Lucid.
2025 Vehicle Deliveries
15,841 vehicles
Lucid reported 2025 deliveries up approximately 55% from 2024.
2025 Revenue
Approximately:
$1.354 billion.
Website
Investor Relations
Careers Page
https://lucidmotors.com/careers
Stock Listing
Nasdaq: LCID
Lucid Motors Products & Services
Lucid develops electric vehicles and supporting technology across luxury transportation, software, charging, service, financing, autonomous mobility, and powertrain systems.
Lucid Air
Lucid Air is the company’s luxury electric sedan and remains one of Lucid’s flagship products. The Air lineup emphasizes electric range, performance, interior packaging, aerodynamic efficiency, fast charging, and advanced vehicle software.
Lucid Air Pure
Air Pure serves as an entry point into the Lucid Air lineup. It combines Lucid’s electric architecture and luxury cabin design with a configuration positioned below the higher-performance Air models.
Lucid Air Touring
Air Touring adds additional performance and equipment while maintaining long-distance electric capability.
It is positioned between Air Pure and the higher-end Grand Touring variants.
Lucid Air Grand Touring
Lucid Air Grand Touring emphasizes long driving range, power, high-speed charging, and premium features.
The Grand Touring line is designed for customers wanting greater performance without moving into Lucid’s most extreme performance configuration.
Lucid Air Sapphire
Air Sapphire is Lucid’s highest-performance Air variant.
It combines a tri-motor electric powertrain with track-oriented performance engineering while maintaining the interior and technology platform of the Air family.
Lucid Gravity
Lucid Gravity is the company’s luxury electric SUV.
Lucid began ramping Gravity production during 2025 and continues expanding the model’s manufacturing, deliveries, software, and service ecosystem in 2026.
Software-Defined Vehicle Technology
Lucid designs vehicles around an integrated hardware and software architecture.
This enables software updates, vehicle-feature management, digital services, diagnostics, and future mobility functionality to be developed throughout the vehicle’s lifecycle.
Electric Powertrain Technology
Lucid develops compact electric drive units, motors, inverters, transmissions, and related propulsion systems.
Its technology expertise is also being used in partnerships beyond Lucid-branded consumer vehicles.
Battery Technology
Lucid develops high-voltage battery packs, battery-management systems, thermal-management technology, and energy-efficient vehicle architectures.
These systems help support range, performance, charging speed, and vehicle packaging.
Fast Charging
Lucid vehicles support high-speed DC charging on compatible public charging networks.
Actual charging performance varies by model, charger, environmental conditions, battery condition, and state of charge.
Lucid Service Centers
Lucid operates dedicated service centers in markets where its vehicles are sold.
Owners can select a preferred service center, schedule appointments, communicate with service teams, and receive repair updates.
Mobile Service
Lucid can perform qualifying repairs or maintenance through mobile service where available.
If mobile service cannot handle the required repair, owners may be directed to a Lucid Service Center.
Approved Body Repair Centers
Lucid maintains a network of approved collision and body-repair centers trained to work on Lucid electric vehicles.
These facilities can support accident repairs that require body, structural, paint, or high-voltage vehicle expertise.
Roadside Assistance
Lucid provides roadside assistance for qualifying vehicle problems.
Customer Care can help arrange assistance, towing, or routing to an appropriate service facility.
New Vehicle Limited Warranty
Lucid vehicles include a New Vehicle Limited Warranty subject to applicable coverage periods and exclusions.
Owners seeking warranty service can contact Customer Care at 888-995-8243 and provide their VIN and a description of the problem.
Certified Pre-Owned Vehicles
Lucid sells qualifying certified pre-owned vehicles.
Current certified vehicles include the remaining original factory warranty plus an additional 12-month/12,000-mile warranty, along with roadside assistance.
Lucid Financial Services
Lucid provides financing and leasing support for eligible vehicle customers.
Lease-end billing and contract questions currently use:
833-423-0369.
Demo Drives
Customers can schedule demo drives at participating Lucid Studios.
U.S. Sales support:
844-367-7787.
Lucid Studios
Lucid uses company-operated Studios rather than a conventional franchised dealership model in many markets.
Studios allow customers to explore vehicles, configure products, schedule drives, and speak with Lucid representatives.
Lucid Technologies
Lucid Technologies commercializes portions of Lucid’s technology platform beyond the company’s own consumer vehicles.
The business is led by Kay Stepper, President of Lucid Technologies and Chief Digital Officer.
Autonomous and Robotaxi Technology
Lucid is expanding into autonomous and robotaxi applications through partnerships involving Uber and other technology companies.
In April 2026, Uber increased its commitment to purchase at least 35,000 Lucid vehicles for future global robotaxi deployment.
Lucid Mobile App
Lucid’s mobile application allows supported owners to interact digitally with their vehicle and account.
Available functionality depends on the vehicle, software version, region, and account configuration.
Lucid Motors Corporate Phone Numbers
Corporate Phone Number
650-802-8181
This is the verified phone number currently published for Lucid’s Newark headquarters Studio.
Corporate Headquarters Number
650-802-8181
Headquarters Number
650-802-8181
Customer Care Number
888-995-8243
Customer Support Number
888-995-8243.
Roadside Assistance Number
888-995-8243
Lucid currently routes roadside-assistance requests through Customer Care.
U.S. Sales Number
844-367-7787
Current U.S. Sales hours:
Monday to Sunday: 6:30 AM to 5:30 PM PT.
Canada Sales Number
800-215-7588
Lease-End Financial Services Number
833-423-0369
This number handles qualifying lease-end billing, payments, contracts, and billing disputes.
OPENLANE Lease Inspection Number
800-556-2811
This is specifically for Lucid lease-end vehicle inspections and should not be treated as general Lucid Customer Service.
Warranty Support Number
888-995-8243.
Newark Headquarters Studio Number
650-802-8181
Canada Customer Care
888-995-8243
Current Canadian Customer Care uses the same primary number.
Saudi Arabia Customer Care
800-111-1030
Email:
customercareME@lucidmotors.com.
UAE Customer Care
+971 800 5824363
Email:
customercareME@lucidmotors.com.
Investor Relations
Lucid maintains an Investor Relations organization through:
Emergency / After-Hours Number
Lucid does not publish a separate conventional corporate emergency hotline.
Vehicle roadside matters should use Customer Care at 888-995-8243.
Human Resources Number
Lucid does not prominently publish one universal applicant HR number.
Careers:
https://lucidmotors.com/careers
How to Reach a Real Person at Lucid Motors
For general ownership, service, warranty, roadside, or vehicle-related assistance, call 888-995-8243 or email customercare@lucidmotors.com. Customer Care is currently staffed Monday through Friday from 5:00 AM to 9:00 PM Pacific Time and Saturday from 6:00 AM to 5:00 PM Pacific Time. Customers should have their VIN, account information, service-center location, and any relevant repair or purchase documentation ready.
For new vehicle sales, demo drives, or purchase questions, call 844-367-7787. If an issue concerns an existing service visit, contact the assigned Lucid Service Advisor or Service Manager first, then escalate to Customer Care if necessary.
Lucid Motors Headquarters & Corporate Office Address
Lucid’s current headquarters is
Lucid Group, Inc.
7373 Gateway Boulevard
Newark, CA 94560
United States
Newark Corporate Headquarters
7373 Gateway Boulevard
Newark, CA 94560
Current Lucid location information explicitly identifies this facility as:
Lucid Headquarters.
Headquarters Studio
The corporate campus also includes a Lucid Studio.
Phone: 650-802-8181
Email: hqstudiosales@lucidmotors.com.
Current CEO
Silvio Napoli
Effective June 1, 2026.
Current Leadership Team
Current senior leadership includes:
Alexander De Bock, Chief Financial Officer
Billy Hayes, Chief Customer Officer
Derek Jenkins, Chief Creative Officer
Raja Macha, Chief Technology Officer
Adrian Price, Chief Manufacturing Officer
Brian K. Tomkiel, Chief Legal Officer & General Counsel.
Current Workforce
Approximately:
9,000 employees globally
as of December 31, 2025.
Manufacturing Operations
Lucid’s major vehicle manufacturing operations include:
Casa Grande, Arizona
and:
King Abdullah Economic City, Saudi Arabia.
2025 Deliveries
Lucid delivered:
15,841 vehicles
in 2025.
2025 Revenue
Lucid reported:
$1.3538 billion
in 2025 revenue.
2026 Production Guidance
In February 2026, Lucid issued production guidance of:
25,000 to 27,000 vehicles
for 2026.
Public Investment Fund Ownership
Saudi Arabia’s Public Investment Fund remains Lucid’s controlling shareholder through direct holdings and affiliated entities.
A 2026 SEC ownership filing reported approximately 56.69% beneficial ownership after an April financing transaction.
Uber Investment and Robotaxi Partnership
In April 2026, Lucid announced expanded investment and commercial commitments with Uber.
Uber committed to increase its total investment to $500 million and its planned robotaxi purchase commitment to at least 35,000 Lucid vehicles.
How to File a Complaint Against Lucid Motors
Customers may need to file complaints involving vehicle defects, repairs, warranty coverage, software, charging, roadside assistance, sales, delivery, lease billing, or service-center interactions. Keep the VIN, service orders, purchase or lease agreement, dates, photographs, diagnostic messages, invoices, and previous Customer Care records before escalating.
Step 1: Contact Your Lucid Service Advisor
If the problem concerns a vehicle defect, repair, maintenance, or warranty issue, begin with your assigned Lucid Service Advisor or local Service Center. Explain the problem, provide the VIN and service history, and request a written explanation of the diagnosis and proposed resolution. Keep copies of repair orders and communications because they may be important if the issue requires further warranty or consumer-law review.
Step 2: Ask for the Service Manager or Contact Customer Care
If the Service Advisor cannot resolve the concern, ask for the Service Manager or contact Lucid Customer Care at 888-995-8243 or customercare@lucidmotors.com. Lucid’s own warranty dispute instructions specifically identify these escalation steps. Provide earlier repair records, dates, and a concise explanation of what remains unresolved.
Step 3: Submit Written Notice for a Warranty Defect
Where applicable state law requires written manufacturer notification, send the complaint to Lucid Customer Care Center, 7373 Gateway Boulevard, Newark, CA 94560. Identify the vehicle, VIN, defect, repair attempts, service locations, and requested resolution. Use a trackable delivery method and retain a complete copy of the complaint and proof of delivery.
Step 4: Use Lucid’s Warranty Dispute Program
U.S. owners with unresolved qualifying warranty claims may be eligible to use BBB AUTO LINE, an independent out-of-court automotive dispute-resolution program. Eligibility depends on the vehicle, state law, warranty, defect history, and applicable program requirements. Owners should complete Lucid’s internal escalation process before relying on this option.
Step 5: Use the Appropriate External Process if Necessary
If the complaint remains unresolved, the next step depends on the issue. Vehicle safety defects may be reported to the National Highway Traffic Safety Administration, financing or lease disputes can involve the applicable financial-services provider, and state lemon-law or consumer-protection procedures may apply to qualifying vehicle defects. Keep all repair orders, Customer Care correspondence, notices, and delivery records before escalating.
