Kaiser Permanente
Kaiser Permanente is an American integrated healthcare organization that combines health-insurance plans, hospitals, medical offices, pharmacies, physicians, and other care services. Its structure is designed to coordinate coverage and healthcare delivery across connected regional organizations.
Kaiser Permanente was founded in 1945 by industrialist Henry J. Kaiser and physician Sidney R. Garfield. The organization developed from healthcare programs serving construction and shipyard workers into one of the largest nonprofit healthcare systems in the United States.
Kaiser Permanente is headquartered in Oakland, California, and operates regional health plans in California, Colorado, Georgia, Hawaii, Maryland, Oregon, Virginia, Washington, and the District of Columbia. Member-service numbers, complaint procedures, medical facilities, and plan benefits vary by region.
510-271-5910
This number is associated with Kaiser Permanente’s national headquarters in Oakland, California.
1-800-464-4000
This is a principal Member Services number for Kaiser Permanente members in California.
Members outside California should use the number printed on their identification card or their regional Kaiser website.
Kaiser Permanente
One Kaiser Plaza
Oakland, CA 94612
United States
This is Kaiser Permanente’s national corporate-headquarters address.
One Kaiser Plaza
Oakland, CA 94612
United States
Kaiser Permanente’s national leadership and central administrative operations are based in Oakland.
Kaiser Permanente does not publish one universal email address for every member or patient inquiry.
Members can send secure messages through their Kaiser Permanente online account when that feature is available.
Healthcare, health insurance, hospitals, medical services, and pharmacy services
1945
Kaiser Permanente was founded by Henry J. Kaiser and Dr. Sidney R. Garfield.
More than 240,000 employees
Kaiser Permanente’s workforce includes physicians, nurses, pharmacists, technicians, administrative employees, customer-service representatives, and other healthcare professionals.
Kaiser Permanente does not publish a universal public visitor schedule for its Oakland headquarters.
Member Services, medical offices, pharmacies, advice lines, and appointment centers maintain separate regional hours.
Kaiser Permanente is a nonprofit healthcare organization and does not operate a public-company investor-relations department.
It does not issue publicly traded stock.
https://www.kaiserpermanentejobs.org/
Kaiser Permanente advertises clinical, nursing, pharmacy, technology, administrative, customer-service, and corporate opportunities.
Kaiser Permanente provides health coverage and healthcare services through regional health plans and medical organizations.
Kaiser offers health-insurance plans for eligible individuals and families.
Premiums, deductibles, provider networks, coverage, and financial assistance vary according to the plan and region.
Businesses and organizations can provide eligible employees with Kaiser Permanente coverage.
Available plans, contributions, networks, and benefits depend on the employer and location.
Kaiser Permanente offers Medicare Advantage and other Medicare-related plans in eligible areas.
Benefits, premiums, prescription coverage, and service areas vary.
Kaiser participates in Medicaid and other public healthcare programs in selected regions.
Eligibility and benefits are governed by applicable state programs.
Kaiser operates hospitals and medical facilities that provide primary, specialty, emergency, surgical, diagnostic, and inpatient care.
Facility availability depends on the region.
Members can fill eligible prescriptions through Kaiser Permanente pharmacies and available mail-order services.
Formularies, copayments, prior authorization, and delivery options depend on the plan.
Kaiser provides behavioral-health and substance-use services.
Available care may include therapy, psychiatry, crisis assistance, outpatient programs, and inpatient treatment.
Members may be able to receive care through telephone, video, secure messaging, or online questionnaires.
Virtual options depend on medical need, regional availability, and plan terms.
Kaiser provides eligible vaccinations, screenings, wellness visits, and preventive-health services.
Coverage depends on age, medical need, guidelines, and plan benefits.
Members can use KP.org and the Kaiser Permanente application to review test results, manage appointments, order prescriptions, message care teams, and access coverage information.
Available features vary by region.
510-271-5910
This number is associated with Kaiser Permanente’s national headquarters at One Kaiser Plaza.
1-800-464-4000
California members can use this number for benefits, coverage, appointments, claims, and general member assistance.
711
Members with hearing or speech disabilities can use 711 for telecommunications relay assistance.
Kaiser Permanente publishes separate Member Services numbers for each regional health plan.
Members should use the number on their identification card for the most accurate assistance.
911
Call 911 for a medical emergency or go to the nearest emergency department.
Member Services and the corporate headquarters are not emergency-response centers.
Call the Member Services number printed on the back of your Kaiser Permanente identification card. California members may call 1-800-464-4000. Follow the prompts for benefits, coverage, claims, billing, appointments, pharmacy services, or another member concern. Have the member identification number, date of birth, plan name, provider information, and relevant service dates ready.
Explain the problem clearly and request a case or reference number. Ask for a supervisor, grievance specialist, or Complaint Resolution representative if the first employee cannot resolve the matter. Medical questions should be directed to the advice or care number listed for the member’s region, while emergencies require 911 or immediate emergency care.
Kaiser Permanente
One Kaiser Plaza
Oakland, CA 94612
United States
Corporate Phone: 510-271-5910
This is Kaiser Permanente’s national corporate-office address.
Kaiser Permanente operates separate regional health-plan offices.
Appeals, grievances, claims, and member documents should be sent to the address specified by the member’s regional plan.
Kaiser operates hospitals, clinics, pharmacies, laboratories, and medical offices in its service regions.
These facilities should not automatically be used for corporate correspondence.
The correct address for a claim, appeal, or grievance appears in the member handbook, denial letter, Explanation of Benefits, or regional complaint instructions.
Using the wrong address may delay a time-sensitive review.
Call the number printed on the member identification card.
Explain the issue and provide the member number, plan information, provider details, and relevant dates.
Ask for a supervisor if the first representative cannot resolve the complaint.
Request a case number and record the representative’s name.
Follow the grievance procedure published by the applicable Kaiser regional health plan.
Clearly describe the complaint and requested resolution.
Use the appeal process stated in the denial notice when Kaiser denies coverage, authorization, payment, or another benefit.
Submit the appeal before the applicable deadline.
Request expedited consideration when a standard appeal could seriously endanger the member’s life, health, or ability to regain maximum function.
Ask the treating provider to submit supporting medical information.
Send the complaint to the grievance address or portal specified by the regional plan.
Keep proof of online, fax, mail, or telephone submission.
Unresolved complaints may be submitted to the state insurance regulator, managed-healthcare department, Medicare, Medicaid agency, or another responsible authority.
The correct regulator depends on the member’s plan and location.
Retain denial letters, medical records, bills, emails, case numbers, fax confirmations, and mailing receipts.
Record every appeal deadline and follow-up date.
Ramona Tire is an automotive service company that provides a wide range of tire and…
Car-X Tire & Auto is a well-known automotive service chain in the United States, specializing…
Curo Financial Technologies Corp. is a company that provides a range of financial services, primarily…
Enova International, Inc. is a financial technology (fintech) company that provides online financial services to…
Community Choice Financial Inc. (CCFI) is a financial services company that provides a variety of…
Smile Brands Inc. is a leading provider of business support services to dental practices in…
This website uses cookies.