Green Dot Bank
Green Dot Bank is a U.S. financial institution that provides banking services supporting Green Dot consumer products, digital bank accounts, prepaid and debit products, embedded-finance programs, tax-related financial services, and banking partnerships. Green Dot Bank is a subsidiary of Green Dot Corporation, a financial technology and registered bank holding company.
Green Dot’s product portfolio includes GO2bank, GoBank, Green Dot-branded products, Arc by Green Dot, the Green Dot cash-deposit and retail network, tax-related services, and banking infrastructure used by businesses and financial-technology partners. Green Dot Bank also uses registered trade names including GO2bank, GoBank, and Bonneville Bank. These trade names refer to the same FDIC-insured institution rather than separate banks for deposit-insurance purposes.
An important headquarters correction is required for this page. Current 2026 SEC filings identify Green Dot Corporation’s principal executive offices at 1675 N. Freedom Blvd. (200 West), Building 1, Provo, Utah 84604, not California. Green Dot Corporation remains publicly traded on the New York Stock Exchange under ticker GDOT as of September 2026. The company has agreed to strategic transactions involving CommerceOne Financial Corporation and Smith Ventures, but as of the latest August 2026 company update, those transactions were still awaiting regulatory approvals and had not yet closed.
626-765-2000
866-795-7597
1675 N. Freedom Blvd. (200 West), Building 1, Provo, UT 84604
1675 N. Freedom Blvd. (200 West), Building 1, Provo, UT 84604
Green Dot does not publish one universal general customer-service email. Investor Relations: IR@greendot.com
Banking, Financial Technology, Payments and Embedded Finance
Green Dot Corporation was founded in 1999
Green Dot’s current company-wide workforce should be taken from its latest consolidated corporate filing rather than outdated pre-relocation figures.
A universal headquarters schedule is not published. Customer Support is available from 5 a.m. to 9 p.m. Pacific Time, seven days a week.
GreenDot.com
Green Dot Corporation Investor Relations
Green Dot Careers
Green Dot Bank supports consumer deposit accounts and financial products offered through Green Dot brands.
Products and eligibility depend on the account type.
GO2bank is Green Dot’s digital banking platform.
It provides checking-related services, savings features, debit-card access, direct deposit, and other banking tools for eligible customers.
GoBank is another registered Green Dot Bank trade name used in connection with qualifying consumer banking products.
Green Dot has historically been a major provider of prepaid and reloadable debit-card products.
Features vary according to the individual card program.
Eligible Green Dot and GO2bank customers can receive debit cards tied to qualifying accounts.
Customers can receive eligible payroll or government payments through direct deposit.
Availability depends on the account and payment provider.
The Green Dot Network allows qualifying customers to deposit or load cash at participating retail locations.
The company operates a large nationwide retail distribution and cash-access network.
Eligible customers can access funds using supported ATMs and retail services.
Fees and availability depend on the account and transaction type.
Certain Green Dot Bank accounts provide savings-related features.
Interest rates, limits, and program terms can change over time.
Qualifying customers may receive eligible direct-deposit payments before the scheduled payment date.
Availability depends on when Green Dot receives payment instructions.
Green Dot provides mobile-account access through its digital applications.
Customers can manage balances, transactions, account settings, and other supported services.
Eligible accounts may provide electronic bill-payment tools.
Green Dot provides tax-related financial technology and payment solutions.
The company’s tax processing businesses work with tax professionals and software partners.
Green Dot provides embedded-finance infrastructure to businesses.
Its platform allows partners to integrate financial products and payment capabilities into their own customer experiences.
Arc by Green Dot brings together Green Dot’s banking and money-movement capabilities for business and fintech partners.
Green Dot Bank provides regulated banking infrastructure supporting qualifying partner programs.
Green Dot maintains relationships with retailers that allow customers to load cash or access certain financial services at participating locations.
Green Dot provides payment and workforce-related financial solutions for businesses and employees.
626-765-2000
Green Dot Corporation’s current 2026 SEC filings identify this number with its Provo principal executive offices.
626-765-2000
This is the verified corporate headquarters number.
626-765-2000
Current Green Dot filings continue to publish this number.
626-765-2000
This is Green Dot Corporation’s principal corporate-office telephone number.
866-795-7597
Green Dot Bank publishes this number for Customer Support.
866-795-7597
Customers can use this number for assistance with eligible Green Dot accounts and products.
866-795-7597
The Green Dot Customer Support number is toll-free.
Customer Support is available from:
5 a.m. to 9 p.m. Pacific Time
Seven days a week
Green Dot also provides authenticated online chat.
Chat support is available from 5 a.m. to 9 p.m. Pacific Time, seven days a week.
Customers can also call the telephone number printed on the back of their Green Dot card.
This is often the most appropriate number for product-specific support.
626-765-2000
Green Dot Investor Relations publishes this corporate number for Investor Relations contact.
This is Green Dot’s official Investor Relations email.
This address is intended for media and public-relations inquiries.
This address has been published in current corporate transaction communications for media contact.
A universal public Human Resources telephone number was not verified.
Applicants should use Green Dot Careers.
Green Dot does not publish one universal consumer sales telephone number.
Business and embedded-finance prospects should use the appropriate corporate business-development channel.
855-411-2372
This is the Consumer Financial Protection Bureau complaint number published by Green Dot for prepaid-account complaints.
It is a government regulator contact, not a Green Dot Customer Service number.
Green Dot customers can call 866-795-7597 for Customer Support between 5 a.m. and 9 p.m. Pacific Time, seven days a week. Customers can also sign in to Green Dot’s online support system and chat with a specialist during the same support window. For card-specific concerns, the number printed on the back of the card may provide a more specialized support route.
When contacting Green Dot, have your account or card information available but do not disclose sensitive credentials to anyone who contacts you unexpectedly. If a first-level representative cannot resolve your issue, ask for the case to be escalated and keep the reference number. Corporate matters can be directed to 626-765-2000, while Investor Relations and media contacts should not be used for ordinary banking complaints.
Green Dot Corporation
1675 N. Freedom Blvd. (200 West)
Building 1
Provo, UT 84604
This is the current principal executive-office address confirmed in Green Dot’s 2026 SEC filings.
Older sources may associate Green Dot with California addresses.
Those listings should not be used as the current headquarters because Green Dot’s latest SEC filings identify Provo, Utah as its principal executive office.
Green Dot Bank
P.O. Box 1070
West Chester, OH 45071
Green Dot publishes this address for customer correspondence.
It is not the corporate headquarters.
Current SEC filing records also show:
4675 Cornell Road
Suite 280
Cincinnati, OH 45241
This is a corporate mailing address appearing in current SEC records.
It should be distinguished from the principal executive offices in Provo.
As of September 2026, Green Dot Corporation remains publicly traded under ticker GDOT.
The company has agreements involving CommerceOne Financial Corporation and Smith Ventures.
Under the proposed structure, CommerceOne would acquire Green Dot Bank, while Smith Ventures would acquire and privatize Green Dot’s non-bank fintech operations.
The proposed transaction has received shareholder approval.
However, Green Dot stated in its August 2026 second-quarter update that completion remained subject to required regulatory approvals and other closing conditions.
Until the transaction actually closes, Green Dot Bank should continue to be described as part of Green Dot Corporation.
Begin by calling:
866-795-7597
Customer Support is available from 5 a.m. to 9 p.m. Pacific Time, seven days a week.
Customers can sign in to Green Dot and chat with a specialist.
Authenticated support can make it easier to identify the account and transaction involved.
For product-specific issues, call the number printed on the back of your Green Dot card.
Different Green Dot products may have specialized support systems.
Provide the date, transaction amount, merchant, account issue, deposit information, or other relevant details.
Never provide passwords or security codes through unverified communication channels.
If your complaint involves an unauthorized or incorrect transaction, notify Green Dot promptly and follow the official dispute procedure.
Ask for the dispute or case reference number.
Keep transaction histories, receipts, direct-deposit records, screenshots, correspondence, and other relevant evidence.
Supporting documents may be necessary during an investigation.
If the first support representative cannot resolve your complaint, ask for the issue to be escalated.
Keep a record of all case numbers and promised follow-up actions.
Customers can send appropriate written correspondence to:
Green Dot Bank
P.O. Box 1070
West Chester, OH 45071
Include sufficient account-identification information, but avoid sending unnecessary sensitive credentials.
Document every telephone call, chat, email, letter, dispute number, and response.
This record can be important if you later submit a regulatory complaint.
Green Dot specifically informs prepaid-account customers that they can contact the Consumer Financial Protection Bureau for unresolved complaints.
CFPB complaint number:
855-411-2372
Depending on the nature of the issue, customers may also have the option to contact the appropriate state or federal banking regulator.
The correct regulator depends on the banking product and complaint.
For serious unresolved financial disputes, review the account agreement and applicable consumer-protection rights.
Further options may include formal regulatory review, contractual dispute procedures, or legal advice.
Ramona Tire is an automotive service company that provides a wide range of tire and…
Car-X Tire & Auto is a well-known automotive service chain in the United States, specializing…
Curo Financial Technologies Corp. is a company that provides a range of financial services, primarily…
Enova International, Inc. is a financial technology (fintech) company that provides online financial services to…
Community Choice Financial Inc. (CCFI) is a financial services company that provides a variety of…
Smile Brands Inc. is a leading provider of business support services to dental practices in…
This website uses cookies.