About Farmers Insurance Group

Farmers Insurance is a group of insurance companies and related businesses that provide insurance products and financial services to consumers and businesses.

Farmers offers automobile, homeowners, renters, business, specialty and other insurance products through its network of agents and insurance companies.

Farmers Group, Inc. is a management and holding company associated with the Farmers Insurance brand and is owned by Zurich Insurance Group.

Farmers’ Woodland Hills, California operations have long served as an important corporate location. Farmers identifies its Woodland Hills headquarters in company materials.

Quick Information

Legal Company Name

Farmers Group, Inc.

Brand Name

Farmers Insurance

Industry

Insurance and financial services

Founded

1928

Headquarters

Woodland Hills, California

Corporate Location

6303 Owensmouth Avenue
Woodland Hills, CA 91367
United States

Customer Service Phone

1-888-327-6335

Claims Phone

1-800-854-6011

CEO

Raul Vargas

Parent Company

Zurich Insurance Group

Official Website

https://www.farmers.com/

Farmers’ current contact page lists 6301 Owensmouth Avenue for customer-service correspondence and provides its current customer-service and claims numbers.

Products and Services

Farmers Insurance offers products and services including:

• Auto insurance
• Homeowners insurance
• Renters insurance
• Life insurance
• Business insurance
• Commercial insurance
• Motorcycle insurance
• Specialty insurance
• Umbrella insurance
• Claims services
• Policy management
• Insurance quotes
• Agent services
• Financial services

Available products vary by state and insurance company.

Corporate Phone Numbers and Contact Information

Customer Service

Phone: 1-888-327-6335

Farmers lists this number for agent and customer-service assistance.

Claims

Phone: 1-800-854-6011

Farmers lists this number for 24/7 claims support.

Corporate Office

Farmers’ Woodland Hills corporate facilities are associated with the company’s California headquarters.

How to Reach a Real Person at Farmers

Before contacting Farmers, have:

• Policy number
• Full name
• Date of birth, when required
• Agent information
• Claim number
• Date of incident
• Vehicle or property information
• Billing details
• Description of the issue

Do not share unnecessary personal or financial information publicly.

Farmers Insurance Headquarters and Corporate Office Address

Farmers Insurance

6303 Owensmouth Avenue

Woodland Hills, CA 91367

United States

Farmers’ customer-service mailing address is currently listed at 6301 Owensmouth Avenue, Woodland Hills, CA 91367. Customers should use the address and contact channel specifically provided for their purpose.

Insurance Customer Assistance

Customers may contact Farmers about:

• Policy questions
• Premiums
• Payments
• Claims
• Coverage
• Renewals
• Policy changes
• Agent assistance
• Billing
• Auto insurance
• Home insurance
• Business insurance

Claims Assistance

Farmers provides 24/7 support for reporting claims at 1-800-854-6011.

Customers should keep:

• Claim number
• Policy number
• Date and time of incident
• Location
• Photos
• Police report, when applicable
• Repair estimates
• Contact information for involved parties

How to File a Complaint Against Farmers Insurance

Step 1: Contact your Farmers agent or customer service.

Step 2: Provide your policy or claim information.

Step 3: Clearly explain the problem.

Step 4: Request the resolution you want.

Step 5: Save your case or claim number.

Step 6: Preserve letters, emails, estimates and other records.

Step 7: Request management review if necessary.

Step 8: If the issue remains unresolved, customers may consider contacting the appropriate state insurance department.

Corporate and Investor Information

Farmers Group, Inc. is part of Zurich Insurance Group. Farmers operates through a group of insurance companies and related businesses rather than functioning as a single insurance carrier for every policy.

Raul Vargas is CEO of Farmers Group, Inc. Farmers’ current newsroom identifies him in that role.

Frequently Asked Questions

1. Where is Farmers Insurance headquartered?

Farmers Insurance has major corporate operations in Woodland Hills, California, including its Owensmouth Avenue facilities.

2. What is Farmers Insurance customer service number?

Farmers lists 1-888-327-6335 for customer and agent assistance.

3. What is Farmers Insurance claims phone number?

The Farmers claims number is 1-800-854-6011, with 24/7 claims support.

4. Who is the CEO of Farmers Group?

Raul Vargas is the CEO of Farmers Group, Inc.

5. What types of insurance does Farmers offer?

Farmers offers auto, home, renters, business, life and other insurance products, depending on location and eligibility.

6. How do I file a complaint with Farmers Insurance?

Contact your Farmers agent or customer service first. If necessary, request escalation and contact the applicable state insurance regulator.

7. How do I report a Farmers insurance claim?

Call 1-800-854-6011 or use the official Farmers claims process.

8. Can I visit Farmers headquarters for customer service?

The Woodland Hills corporate facilities should not automatically be treated as public walk-in customer-service centers. Customers should use the appropriate Farmers support channel.

9. Who owns Farmers Insurance?

Farmers Group, Inc. is owned by Zurich Insurance Group, while the Farmers Exchanges are separate reciprocal insurance entities managed by Farmers Group and its affiliates.