eBay Inc. Headquarters & Corporate office

About eBay Inc.

eBay Inc. is a global ecommerce company that operates one of the world’s best-known online marketplaces.

The company was founded by Pierre Omidyar in 1995 and initially operated under the name AuctionWeb. It later became eBay and developed into a global platform connecting individual buyers, collectors, small businesses, professional sellers, and major merchants.

Customers can purchase new, used, refurbished, collectible, vintage, and specialty items through eBay’s marketplace.

Major categories include electronics, fashion, automotive parts, trading cards, collectibles, watches, jewelry, home goods, sporting goods, toys, and business equipment.

eBay remains headquartered in San Jose, California.

Quick Information

Industry

Ecommerce and Online Marketplace

Founded

1995

Corporate Phone Number

408-376-7400

Customer Service Number

eBay primarily provides account-specific callback, chat, and online support instead of one universal public customer-service number.

Corporate Office Address

2025 Hamilton Avenue
San Jose, CA 95125
United States

Headquarters Address

2025 Hamilton Avenue
San Jose, CA 95125
United States

Email

eBay does not publish a universal general customer-service email. Customers should use the official Help & Contact system.

Founder

Pierre Omidyar

Stock Symbol

NASDAQ: EBAY

Marketplace Type

Consumer and Business Ecommerce

Customer Support

Help Center, Chat and Account-Specific Callback

Website

www.ebay.com

eBay Products & Services

eBay provides marketplace, payment, seller, advertising, shipping, and buyer-support services.

Online Marketplace

Users can list and purchase products across thousands of categories.

Buy It Now Listings

Many products can be purchased immediately at a fixed price.

Collectibles

eBay is a major marketplace for trading cards, collectibles, memorabilia, coins, and other specialty products.

Automotive Marketplace

eBay Motors connects buyers and sellers of auto parts, accessories, vehicles, and related products.

Authenticity Programs

Selected high-value categories may qualify for authentication services.

Seller Tools

Professional sellers can access listing, advertising, inventory, analytics, and store-management tools.

Buyer Protection

eBay offers programs designed to help resolve eligible transaction problems when purchases do not arrive or differ significantly from their listing.

eBay Corporate Phone Numbers

eBay Corporate Headquarters

408-376-7400

Current corporate filings associate this telephone number with eBay’s headquarters in San Jose.

Customer Service

eBay intentionally routes users through its authenticated Help & Contact system.

This allows support options to be matched to the user, transaction, order, account restriction, return, or payment issue.

Customers should be cautious about telephone numbers found on unofficial websites because fraudulent eBay customer-support numbers are a common scam method.

How to Reach a Real Person at eBay

Sign into your eBay account.

Open Help & Contact and select the issue involved.

Depending on the matter and support availability, eBay may provide:

• Automated help
• Live chat
• Messaging
• Callback support

Have the following available:

• Item number
• Order number
• Seller or buyer username
• Return information
• Tracking information
• Case number

Using eBay’s authenticated support system is safer than calling numbers obtained from third-party websites.

eBay Headquarters & Corporate Office Address

eBay Corporate Headquarters

2025 Hamilton Avenue
San Jose, CA 95125
United States

eBay continues to identify this San Jose location as its main corporate headquarters.

The campus supports executive management, marketplace operations, technology, payments, advertising, legal functions, trust and safety, and other corporate activities.

How to File a Complaint Against eBay

Step 1: Use the Transaction Resolution Process

For a purchase or sale dispute, begin from the relevant transaction in your eBay account.

Step 2: Contact eBay Support

Open Help & Contact while signed in.

Step 3: Keep Supporting Records

Retain:

• Item number
• Order confirmation
• Tracking
• Messages
• Photos
• Return documentation

Step 4: Request eBay Review

If the buyer and seller cannot resolve an eligible dispute, use the applicable eBay escalation process.

Step 5: Contact Corporate Headquarters

For serious corporate correspondence:

eBay Inc.
2025 Hamilton Avenue
San Jose, CA 95125
United States

Step 6: Privacy Complaints

Use eBay’s dedicated Privacy Contact system for personal-information concerns.

Step 7: External Consumer Complaint

Serious unresolved consumer disputes may also be reported to the appropriate consumer-protection authority.