Dave
Dave
Dave Inc. (Nasdaq: DAVE) is a U.S.-based financial technology company that provides digital banking and financial services through its mobile platform. Founded in 2017 by Jason Wilk, Dave was created to help consumers manage everyday finances through accessible digital financial products and services. The company serves millions of members across the United States and operates primarily through its mobile application.
Dave offers a range of financial tools designed to help members manage spending, access funds, receive direct deposits, build savings habits, and handle everyday financial needs. Its services include Dave Checking, ExtraCash®, Dave Debit Card, Goals, and other financial products supported by Dave’s technology and cash-flow-based underwriting system.
Financial Technology — Digital Banking, Financial Services & Consumer Finance
2017
DAVE
Approximately 600 employees
Monday–Friday, during standard business hours. Customer support hours may vary depending on the product and support channel.
support@dave.com — customer support and account assistance
investors.dave.com
dave.com/careers
Dave provides a digital financial platform designed to help consumers manage everyday money needs through its mobile application. Its financial products and services include:
1-844-857-3283 — primary Dave customer support number for account-related questions, financial products, debit card assistance, and general customer support.
Dave provides customer assistance through its Member Success team. Customers can use the Dave mobile application to contact support and receive assistance with account and product-related questions.
Dave’s mobile application provides an in-app support option where members can communicate with the Member Success team regarding their accounts, transactions, and available products.
support@dave.com — customer support email for account assistance and general customer inquiries.
Dave provides an online support request option through its official support website. Customers can provide their contact information, explain their issue, and submit relevant details for review.
(844) 857-3283 — telephone number associated with Dave Inc.’s corporate and customer-support operations.
The easiest way to reach a Dave representative is through the Dave mobile app. Members can open the application, navigate to Settings, and select the available customer-support or Chat with us option to communicate with Dave’s Member Success team. This channel is particularly useful for account-specific questions because the support team can review information associated with the member’s Dave account.
Customers can also contact Dave by calling 1-844-857-3283 or by using the official support email address at support@dave.com. When contacting support, members should provide relevant account information and a clear description of the issue while avoiding sharing sensitive information such as passwords, PINs, or security codes.
Dave Inc. is headquartered in Los Angeles, California. The company’s principal executive office is located at 1265 South Cochran Avenue, Los Angeles, California 90019, United States.
1265 South Cochran Avenue
Los Angeles, California 90019
United States
(844) 857-3283
For account-specific matters, Dave generally directs members to use the mobile application’s support and chat features or the official customer-support channels rather than relying solely on corporate-office correspondence.
Step 1 — Contact Dave Through the Mobile App
The recommended first step is to contact Dave’s Member Success team through the mobile application. Open the Dave app, go to Settings, and select Chat with us or the available support option to communicate with a representative.
Step 2 — Call Dave Customer Support
Call 1-844-857-3283 for assistance with Dave accounts, debit cards, ExtraCash®, and other available services. Customer-service availability may vary depending on the product and type of support required.
Step 3 — Email the Customer Support Team
For a written record of your complaint, contact Dave at support@dave.com. Include your name, the email address or phone number connected to your Dave account, relevant transaction information, and a detailed explanation of the problem.
Step 4 — Submit an Online Support Request
Dave also provides an online support request form through its official support platform. Customers can provide their contact information, select or describe the issue, explain what happened, and include relevant supporting information when necessary.
Step 5 — File a Transaction Dispute
If your complaint concerns an unauthorized, incorrect, or otherwise disputed transaction, contact Dave as soon as possible through the available customer-support channels. Provide the transaction date, merchant name, amount, and reason for the dispute.
Step 6 — Provide Supporting Documentation
When submitting a complaint or dispute, provide relevant documentation such as receipts, transaction records, invoices, emails, screenshots, or other information that supports your claim. Avoid providing passwords, PINs, verification codes, or other sensitive security credentials.
Step 7 — Follow Up on Your Case
After submitting your complaint or dispute, keep the confirmation or case information provided by Dave. If additional information is requested, respond through the official support channel and reference your original complaint or dispute.
Step 8 — Allow Time for the Investigation
Certain transaction disputes may require additional time to investigate depending on the type of transaction and circumstances involved. Customers should allow Dave the applicable investigation period and retain all communications received during the process.
Step 9 — Contact the Appropriate Regulatory or Legal Authority
If the matter cannot be resolved directly with Dave, customers may consider contacting the appropriate government or regulatory authority based on the nature of the complaint. For financial-account or transaction-related disputes, customers should retain copies of communications, transaction records, case numbers, and supporting documentation before escalating the matter.
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