Dave
About Dave
Dave Inc. (Nasdaq: DAVE) is a U.S. neobank and financial technology company focused on making everyday financial services more accessible to consumers. Founded in 2017 by Jason Wilk, Dave was created to provide faster and more transparent financial tools for Americans who need help managing expenses between paychecks. The company operates primarily through its mobile app and serves more than 14 million members. Dave is headquartered at 1265 South Cochran Avenue in Los Angeles, California, and is led by Founder and CEO Jason Wilk.
Dave provides financial products designed around everyday money management, including ExtraCash®, Dave Checking, Dave Debit Card, Goals, and other credit and financial management products. Its proprietary CashAI™ technology evaluates cash-flow information and other financial data to determine ExtraCash eligibility rather than relying solely on traditional credit scores.
In fiscal year 2025, Dave reported revenue of $554.2 million, representing a 60% year-over-year increase, and net income of $195.9 million. In the second quarter of 2026, Dave reported revenue of $170.8 million, up 30% year over year, with more than 14 million members and continued growth in its financial products.
Quick Information
Industry
Financial Technology — Neobanking, Digital Banking, Credit & Financial Services
Founded
2017, United States
NASDAQ Ticker
DAVE
Headquarters
1265 South Cochran Avenue, Los Angeles, California 90019, United States
CEO
Jason Wilk — Founder & Chief Executive Officer
Members
More than 14 million members
Corporate Phone
1-844-857-3283
Customer Support
Dave primarily provides customer support through its mobile app chat, with phone and email support also available. Support hours vary by product and service.
support@dave.com — customer support and account assistance
Website
dave.com
Corporate / Investor Relations Website
investors.dave.com
Products & Services
Dave provides a range of digital financial products and services through its mobile application, designed to help members manage everyday finances and access short-term financial support. Its major products and services include:
- ExtraCash® — provides eligible members with access to up to $500 in funds, with eligibility determined using Dave’s CashAI™ underwriting technology.
- Dave Checking Account — a digital checking account designed for everyday spending, deposits, payments, and money management.
- Dave Debit Card — a debit card connected to a Dave Checking Account for everyday purchases and account access.
- Goals — savings-oriented account features that allow members to set money aside for financial goals.
- Dave Flex — a credit product designed to provide eligible members with additional purchasing and financial flexibility.
- CashAI™ — Dave’s proprietary AI underwriting technology that analyzes cash flow and numerous financial data points to determine ExtraCash eligibility.
- Direct Deposit — allows members to receive qualifying payroll and other deposits directly into their Dave account.
- Mobile Banking — Dave’s mobile application provides account management, transactions, support, and other financial tools in one platform.
- Dispute Support — members can report unauthorized transactions and eligible account or card disputes through Dave’s support channels.
- Member Success Support — customers can communicate with Dave support through the in-app chat feature for account and product assistance.
Corporate Phone Numbers
Main Customer Support Number (1-844-857-3283)
1-844-857-3283 — Dave’s primary customer support telephone number for account, card, ExtraCash, and other product-related assistance. Dave also recommends using the mobile app’s chat feature for support.
Customer Support Email
support@dave.com — official Dave customer support email for questions, account assistance, and certain account-related requests.
Mobile App Support
Dave’s mobile app chat is the company’s recommended support channel. Members can access Member Success through the Settings section of the Dave app and select the option to chat with support.
Dispute Support
For unauthorized transactions or disputes, customers should contact Dave through the phone number associated with their Dave debit card or through the support channels provided by Dave.
Corporate Headquarters Main Line
(844) 857-3283 — telephone number listed for Dave Inc.’s principal executive offices at 1265 South Cochran Avenue, Los Angeles, California 90019.
How to Reach a Real Person at Dave
The fastest way to reach a Dave customer service representative is generally through the Chat with us feature inside the Dave mobile app. Members can navigate to Settings, scroll down, and select the option to contact Member Success. Dave also provides telephone support at 1-844-857-3283 and support through support@dave.com.
For certain Dave products, live-agent phone support is available during specified hours. For example, Dave’s ExtraCash terms list phone support Monday–Friday from 4:00 AM–10:00 PM Pacific Time and Saturday–Sunday from 5:00 AM–5:00 PM Pacific Time. Support hours can differ depending on the product and service.
For the quickest assistance, have your Dave account information, transaction details, and a clear explanation of the issue ready before contacting support.
Dave Headquarters & Corporate Office Address
Dave Inc. is headquartered in Los Angeles, California. The company’s principal executive office is located at 1265 South Cochran Avenue, Los Angeles, CA 90019. This address is listed in Dave’s SEC filings as the company’s principal executive office and mailing address.
Dave Inc. — Corporate Headquarters
1265 South Cochran Avenue
Los Angeles, California 90019
United States
Dave Inc. — Telephone
(844) 857-3283
Dave — Customer Support Email
For account-specific matters, Dave generally directs customers to use the mobile app’s support chat or the official support email rather than relying solely on corporate-office correspondence.
How to File a Complaint Against Dave
Step 1 — Contact Dave Through the Mobile App
The recommended first step is to contact Dave’s Member Success team through the mobile app. Open the Dave app, go to Settings, scroll down, and select Chat with us to communicate with a support representative.
Step 2 — Call Dave Customer Support
Call 1-844-857-3283 for assistance with Dave accounts, cards, ExtraCash, and other services. For certain products, Dave provides live-agent telephone support during specific operating hours.
Step 3 — Email the Customer Support Team
For a written record of your issue, contact Dave at support@dave.com. Include your full name, the email or phone number associated with your Dave account, relevant transaction information, and a detailed explanation of the problem.
Step 4 — Submit an Online Support Request
Dave also provides an official online support request form. Customers can select their issue, provide their email address and full name, enter the phone number used to log in to Dave, describe the problem, and attach supporting documents when necessary.
Step 5 — File a Transaction Dispute
If your complaint involves an unauthorized or incorrect transaction, contact Dave as soon as possible. Dave advises customers to report unauthorized transactions promptly and provides dispute support through its customer service channels.
Step 6 — Provide Supporting Documentation
When filing a dispute or complaint, provide relevant transaction information such as the merchant name, transaction amount, transaction date, reason for the dispute, and supporting documentation such as receipts, invoices, communications, or photographs when applicable.
Step 7 — Follow Up on Your Case
After submitting a dispute, Dave provides confirmation and updates regarding the investigation. Customers can reply to the confirmation email or contact Member Success through the Dave app if they need additional assistance.
Step 8 — Allow Time for the Investigation
Dave states that some dispute investigations may take up to 90 days depending on the merchant and type of dispute. If an investigation is not completed within 10 business days, or 20 business days for certain new accounts, an eligible customer may receive provisional credit while the investigation continues.
Step 9 — Contact the Appropriate Regulatory or Legal Authority
If an issue cannot be resolved directly with Dave, customers may consider contacting the appropriate government or regulatory authority based on the nature of the complaint. For financial-account disputes, customers should retain copies of all communications, transaction records, case numbers, and supporting documents before escalating the matter.
Important: Dave’s official support channels should be used first for account-specific issues. Do not provide passwords, PINs, or verification codes to anyone claiming to represent Dave outside the official app or verified Dave communications. Dave states that it will not ask for verification codes, passwords, or PINs outside the Dave app.
