Coinbase
Coinbase
Coinbase Global, Inc. is a publicly traded financial technology and cryptocurrency company that provides digital asset trading, custody, payment, institutional, developer, and blockchain-related services. The company was founded in 2012 by Brian Armstrong and Fred Ehrsam and has grown into one of the largest crypto platforms serving consumers, institutions, businesses, and developers around the world.
Coinbase enables customers to buy, sell, store, transfer, stake, and use supported cryptocurrencies and digital assets. Its broader platform includes Coinbase Advanced, Coinbase Prime, institutional custody, derivatives, stablecoin infrastructure, developer services, wallets, payments, and other products designed for participation in the digital asset economy.
Coinbase operates as a remote-first company and officially states that it does not maintain a traditional headquarters. Its latest public filings identify One Madison Avenue, Suite 2400, New York, NY 10010 as its principal executive offices for applicable securities-law purposes. Coinbase reported more than 4,300 employees and operations serving customers and partners in more than 100 countries as of June 30, 2026.
Coinbase does not publish a traditional corporate headquarters telephone number.
Its latest SEC filings list the registrant’s telephone number as Not Applicable, consistent with the company’s remote-first structure.
+1 (888) 908-7930
Coinbase publishes this toll-free support number for customers in the United States and Canada. Phone support is available 24/7 for supported inquiries.
For securities-law purposes, Coinbase currently lists:
Coinbase Global, Inc.
One Madison Avenue
Suite 2400
New York, NY 10010
United States
Coinbase remains a remote-first company and states that it does not maintain a conventional corporate headquarters.
No traditional physical headquarters
Coinbase officially states that, as a remote-first company, it does not maintain a headquarters.
For applicable shareholder and securities-law communications, its principal executive offices are listed as:
One Madison Avenue, Suite 2400
New York, NY 10010
United States
Investor Relations: investor@coinbase.com
Corporate Secretary / Shareholder Communications: secretary@coinbase.com
Data Protection Officer: dpo@coinbase.com
General customer support is handled primarily through Coinbase Support rather than a universal customer service email address.
Cryptocurrency, Financial Technology, Digital Assets, Financial Services, Blockchain Technology and Crypto Infrastructure
2012
4,300+ employees
Coinbase reported more than 4,300 employees as of June 30, 2026. Because the company continues to hire and adjust staffing globally, the exact figure can change over time.
Coinbase does not publish conventional public corporate-office visitor hours because it operates as a remote-first company and does not maintain a traditional headquarters.
Customer phone support for the United States and Canada is available 24 hours a day, 7 days a week through Coinbase’s verified support channels.
https://investor.coinbase.com/
Coinbase Global, Inc. is publicly traded on Nasdaq under the ticker symbol COIN. The Investor Relations website provides earnings information, SEC filings, corporate governance materials, shareholder resources, financial results, and investor contact information.
https://www.coinbase.com/careers
Coinbase’s Careers website lists opportunities across engineering, product, finance, customer experience, compliance, legal, HR, security, data science, business operations, and other functions. The company describes itself as remote-first, although some jobs may be hybrid or tied to specific locations.
Coinbase provides a broad range of cryptocurrency, financial, institutional, developer, and blockchain infrastructure products. Its services are designed for individual customers, professional traders, institutions, businesses, and developers participating in crypto and digital financial markets.
Coinbase allows eligible customers to buy and sell supported cryptocurrencies through its website and mobile applications. Available assets and trading functionality can vary depending on the customer’s jurisdiction and applicable regulatory requirements.
The platform is designed to make cryptocurrency transactions accessible to both new and experienced users while providing account management, pricing information, transaction histories, and related financial tools.
Coinbase Advanced provides more sophisticated cryptocurrency trading functionality for customers who require professional-style trading tools.
Features can include advanced order types, detailed market data, charts, trading pairs, and other functionality intended for customers who want more control over digital asset trading.
Coinbase provides digital asset storage and custody services for qualifying customers.
Its custody infrastructure supports both individual and institutional use cases, while dedicated institutional custody services are provided through relevant Coinbase entities.
Coinbase Prime is an institutional platform designed for organizations and professional market participants.
The platform combines trading, custody, financing, execution, portfolio tools, and other services intended to help institutional customers participate in digital asset markets.
Eligible Coinbase customers can participate in staking for supported blockchain assets where available.
Staking allows qualifying customers to participate in supported blockchain network functions while potentially receiving protocol-based rewards, subject to Coinbase’s terms, fees, risks, and jurisdictional restrictions.
Coinbase provides wallet products that allow users to interact with digital assets and blockchain applications.
Wallet functionality can enable users to hold certain assets, interact with decentralized applications, and participate in blockchain-based services depending on the particular Coinbase product being used.
Coinbase supports stablecoin-related products and infrastructure, including services involving USDC.
Stablecoins can be used for payments, transfers, trading, settlement, and other blockchain-based financial applications, subject to availability and applicable terms.
Coinbase Developer Platform provides APIs, software development tools, blockchain infrastructure, and services for developers and businesses building crypto and onchain applications.
These products can support payments, wallets, blockchain nodes, data access, asset transfers, authentication, and other digital asset functionality.
Coinbase operates exchange infrastructure that supports digital asset trading and liquidity.
Its exchange services are used by qualified traders, businesses, market participants, and institutions depending on the applicable Coinbase product and jurisdiction.
Coinbase provides access to certain derivatives products for eligible customers.
Availability depends on customer eligibility, jurisdiction, product type, and applicable regulatory requirements.
Coinbase offers specialized custody solutions for institutional clients that require secure storage and management of digital assets.
Institutional custody services are provided through regulated Coinbase entities depending on the product and customer’s location.
Coinbase users can send and receive supported cryptocurrencies and digital assets.
Transfer availability, fees, blockchain processing times, and network requirements vary depending on the asset and blockchain network.
Coinbase provides payment and commerce infrastructure that can help businesses accept or integrate digital asset payments.
Its developer and payment products are designed to connect businesses with crypto and blockchain-based financial infrastructure.
Coinbase One is a subscription-based offering that provides eligible members with additional benefits and account features.
Available features may include priority support and other benefits, depending on the subscription tier, customer’s region, and current program terms.
Coinbase primarily directs customers to its official Help Center and verified regional support numbers. Because cryptocurrency scams frequently involve fake Coinbase contact numbers, customers should use only telephone numbers published directly by Coinbase.
Coinbase does not publish a traditional corporate headquarters telephone number.
Its current SEC filings state Not Applicable for the registrant’s telephone number.
No separate verified Corporate Headquarters Number is publicly listed.
Coinbase officially states that it does not maintain a traditional headquarters because it is a remote-first company.
No dedicated headquarters number is publicly published by Coinbase.
No separate general corporate office number could be verified through Coinbase’s current official corporate or investor materials.
USA/Canada Toll-Free: +1 (888) 908-7930
USA/Canada Local: +1 (844) 613-1499
Coinbase publishes both numbers for eligible support inquiries, with 24/7 availability in the United States and Canada.
+1 (888) 908-7930
This is Coinbase’s official toll-free customer support number for the United States and Canada.
United States / Canada: +1 (888) 908-7930
United Kingdom: +44 808 168 4635
France: +33 801 841 512
Germany: +49 800 0010726
India: +91 1800 257 4800
Ireland / EU: 1800 200 355
Spain: +34 900 983 477
Brazil: 0800 879 2272
These numbers are published through Coinbase’s official support materials. Hours and supported languages vary by country.
United States / Canada: +1 (844) 613-1499
Coinbase also publishes local numbers for certain international regions, including the United Kingdom, Germany, Ireland/EU, and Brazil.
Toll-Free: +44 808 168 4635
Local: +44 151 308 1768
Coinbase lists 24/7 English-language support for these numbers.
Toll-Free: +49 800 0010726
Local: +49 221 68943973
Coinbase lists German and English support during published weekday operating hours.
+91 1800 257 4800
Coinbase publishes this toll-free number for English and Hindi support during its listed weekday service hours.
Toll-Free: 1800 200 355
Local: +353 1 529 5132
Coinbase lists 24/7 English support for these channels.
+34 900 983 477
This number is listed by Coinbase for English and Spanish support during published weekday hours.
Toll-Free: 0800 879 2272
Local: (11) 2500 1572
These numbers are published by Coinbase for support in Brazil.
Coinbase does not publish one general nationwide Sales telephone number for all products.
Institutional and business customers should use the relevant Coinbase institutional or business contact channels.
No separate general Billing telephone number is publicly listed by Coinbase.
Account or transaction-related billing concerns should be handled through Coinbase Support.
Coinbase does not publish a single general Regional Office number because the company operates using a remote-first model and multiple legal entities around the world.
No general Branch Office telephone number is publicly listed.
Coinbase provides different phone numbers for supported regions rather than one universal international number. Customers should use the appropriate official regional number listed above.
Coinbase does not publish a separate corporate emergency number.
However, U.S. and Canadian customer phone support is listed as available 24/7. Customers who believe their Coinbase account has been compromised should immediately use Coinbase’s official account-security and support procedures.
Coinbase does not currently publish a dedicated Investor Relations phone number on its official Investor Contacts page.
Investor inquiries can be sent to:
Coinbase does not prominently publish a general Media / Press telephone number for public use.
Media representatives should use Coinbase’s official media and communications contact channels rather than unverified third-party phone numbers.
Coinbase does not publish a general Human Resources telephone number for job applicants.
Career opportunities are available at:
https://www.coinbase.com/careers/
Not applicable.
Coinbase is a financial technology and cryptocurrency company and does not operate a general consumer reservation or booking service.
For customers in the United States or Canada, the most direct verified phone channel is +1 (888) 908-7930. Coinbase also lists +1 (844) 613-1499 as a local support number, with English-language phone support available 24/7. When contacting support, have your account information and a clear description of the issue ready, but never share your password, two-factor authentication code, recovery phrase, or private keys with anyone claiming to be a support representative.
Customers can also access live support through the Coinbase Help Center and official chat system. Because fake Coinbase support numbers and impersonation scams are common, users should avoid phone numbers found in unsolicited emails, social media posts, advertisements, or unknown websites. Coinbase’s official Help Center should be used to verify the correct support channel before sharing account information or taking action on an account.
Coinbase is different from many traditional corporations because it does not maintain a conventional headquarters. Coinbase’s official Investor Relations page explicitly states that the company is remote-first and does not maintain a headquarters.
For applicable securities-law purposes, the company’s latest SEC filing lists:
Coinbase Global, Inc.
One Madison Avenue
Suite 2400
New York, NY 10010
United States
One Madison Avenue
Suite 2400
New York, NY 10010
United States
This address appears as Coinbase Global, Inc.’s principal executive offices in its September 1, 2026 SEC filing. The filing also notes that Coinbase is remote-first and does not maintain a traditional headquarters.
Coinbase states that shareholder communications that would ordinarily be sent to principal executive offices can instead be directed to:
or to its service-of-process agent:
CT Corporation System
1999 Bryan St. #900
Dallas, TX 75201
United States
Coinbase
248 3rd St #434
Oakland, CA 94607
United States
Coinbase’s official Help Center confirms this as the return address customers may see on legitimate Coinbase direct mail. Coinbase’s Legal page also identifies this Oakland address for certain communications with its legal team. It should not be described as Coinbase’s current corporate headquarters.
For certain U.S. digital asset services, Coinbase’s current Global Privacy Policy lists:
Coinbase, Inc.
c/o C T Corporation System
818 West Seventh St., Ste. 930
Los Angeles, CA 90017
United States
This is an entity contact address and should not be confused with a public headquarters or walk-in customer service office.
For certain futures and broker-dealer services, Coinbase’s Privacy Policy lists:
1 Madison Ave
24th Floor
New York, NY 10010
United States
This address is associated with Coinbase Financial Markets, Inc. and Coinbase Capital Markets Corporation for specific regulated services.
Customers who have a problem involving a Coinbase account, transaction, trading activity, transfer, verification issue, account restriction, support interaction, or another service should first gather relevant information before filing a complaint. Useful records may include transaction IDs, dates, screenshots, support case numbers, emails, and details of previous conversations with Coinbase Support. Customers should never include passwords, private keys, seed phrases, or one-time verification codes in a complaint.
Begin by contacting Coinbase through its official Support system and explain the issue as clearly as possible. U.S. and Canadian customers can call +1 (888) 908-7930 or use Coinbase’s official Help Center and chat functionality. Include relevant transaction dates, account-related details that are safe to share, and any previous support case information. Explain what happened and what resolution you are requesting without providing passwords, two-factor authentication codes, recovery phrases, or private keys. Keep a record of the support ticket or case number because it may be needed if the matter has to be escalated.
If the initial support interaction does not resolve the problem, continue through the existing Coinbase support case rather than opening multiple unrelated requests. Provide any additional documents or transaction details requested through Coinbase’s official support channels and keep copies of the correspondence. Clearly explain which parts of the issue remain unresolved and refer to your original case or ticket number. Maintaining one clear record of the complaint can make it easier for support staff to review what has already happened. Avoid communicating with anyone who contacts you outside Coinbase’s verified channels claiming they can accelerate your case.
If Coinbase Customer Service is unable to resolve the issue or you are dissatisfied with the resolution, Coinbase specifically directs customers to submit a formal complaint through its complaint process. Provide the relevant support case number, transaction details, dates, and a concise explanation of both the original issue and why the previous response did not resolve it. State the outcome you are requesting and attach relevant supporting documentation where the complaint process allows it. Coinbase’s official Legal and Help Center pages confirm that customers can escalate unresolved customer-service issues through the company’s formal complaint channel.
After submitting the complaint, retain copies of every message, transaction record, screenshot, case reference, and response received from Coinbase. Review Coinbase’s reply carefully and provide additional information through official channels if the company requests clarification or documentation. Do not send sensitive authentication credentials even if someone claims they are required to investigate your case. A well-organized record can be particularly important in complaints involving transfers, account restrictions, identity verification, unauthorized activity, or other financial matters. It also provides evidence of the steps already taken if further escalation becomes necessary.
If the formal Coinbase complaint process does not resolve the matter, customers may consider the external dispute or regulatory options applicable to their location and the specific Coinbase service involved. The appropriate agency or process can vary because Coinbase operates through different regulated entities and different services may be subject to different laws. Review your Coinbase User Agreement and any complaint response for applicable arbitration, regulatory, or dispute-resolution information before escalating. Keep all support tickets, complaint correspondence, transaction records, and other supporting documents available for the process. For legal disputes, Coinbase’s official Legal page should be consulted for current instructions rather than relying on third-party mailing addresses or contact details.
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