Coinbase
About Coinbase
Coinbase Global, Inc. is a financial technology company that operates a cryptocurrency platform for buying, selling, storing and managing digital assets.
The company provides cryptocurrency trading, custody, payments and related financial technology services to individual and institutional customers.
Coinbase has its corporate headquarters in Wilmington, Delaware, while it maintains major operations in the United States and internationally.
Quick Information
Legal Company Name
Coinbase Global, Inc.
Trade Name
Coinbase
Industry
Financial technology and cryptocurrency
Founded
2012
Headquarters
Wilmington, Delaware
Corporate Headquarters Address
548 Market Street
San Francisco, CA 94104
United States
Company Type
Publicly traded company
Stock Exchange and Ticker Symbol
NASDAQ: COIN
CEO
Brian Armstrong
Official Website
Products and Services
Coinbase provides services including:
- Cryptocurrency trading
- Digital asset storage
- Cryptocurrency wallets
- Institutional trading
- Crypto payments
- Staking services
- Coinbase One
- Developer tools
- Blockchain infrastructure
- Digital asset custody
- Cryptocurrency transfers
Availability varies by location and applicable regulations.
Corporate Phone Numbers and Contact Information
Coinbase primarily directs customers to its online support resources rather than relying on a general public customer-service telephone number.
Customers may need assistance with:
- Account access
- Cryptocurrency transactions
- Identity verification
- Security
- Wallets
- Payments
- Withdrawals
- Deposits
- Trading
How to Reach a Real Person at Coinbase
When contacting Coinbase support, have:
- Account email
- Case number
- Transaction ID
- Wallet address, when relevant
- Date and time of transaction
- Description of the problem
- Screenshots, when appropriate
Never provide your password, recovery phrase or two-factor authentication code to anyone claiming to be Coinbase support.
Coinbase Headquarters and Corporate Office Address
Coinbase Global, Inc.
548 Market Street
San Francisco, CA 94104
United States
Coinbase’s corporate and legal information may differ from customer-support contact locations.
Account and Cryptocurrency Assistance
Customers may need help with:
- Account verification
- Login problems
- Trading
- Deposits
- Withdrawals
- Cryptocurrency transfers
- Security alerts
- Wallet access
- Account restrictions
- Transaction history
For security-related concerns, customers should use Coinbase’s official support and security resources.
How to File a Complaint Against Coinbase
Step 1: Contact Coinbase through its official support system.
Step 2: Provide your account and transaction information.
Step 3: Clearly explain the issue.
Step 4: Request a case number.
Step 5: Keep screenshots and transaction records.
Step 6: Follow up using the existing support case.
Step 7: Request escalation when appropriate.
Step 8: For regulated financial matters, consider contacting the applicable regulator or consumer-protection authority.
Corporate and Investor Information
Coinbase Global, Inc. is publicly traded on NASDAQ under the ticker symbol COIN.
Investors can use Coinbase’s official investor-relations resources for financial reports, SEC filings and corporate announcements.
Frequently Asked Questions
1. Where is Coinbase headquartered?
Coinbase has its corporate headquarters in the United States, with major corporate operations historically associated with San Francisco, California.
2. What is Coinbase’s customer service number?
Coinbase primarily provides customer support through its official online help and support channels.
3. Who is the CEO of Coinbase?
Brian Armstrong is the Co-Founder and Chief Executive Officer of Coinbase.
4. What does Coinbase do?
Coinbase operates a cryptocurrency platform that allows eligible customers to buy, sell, store and manage digital assets.
5. How do I contact Coinbase customer support?
Use Coinbase’s official support resources for account, transaction and security issues.
6. How do I complain about Coinbase?
Start with Coinbase’s official support process and keep your case number and transaction records for follow-up.
7. Is Coinbase publicly traded?
Yes. Coinbase Global, Inc. is publicly traded on NASDAQ under the ticker COIN.
8. Can I visit Coinbase headquarters for customer service?
A corporate office should not automatically be treated as a public walk-in customer-service center.
9. Is Coinbase safe to use?
Customers should use official Coinbase websites and applications, enable available security features and never share passwords or recovery phrases.
