JB Hunt
J.B. Hunt Transport Services, Inc. is one of the largest transportation, freight, and supply chain companies in North America. Headquartered in Lowell, Arkansas, the company provides intermodal transportation, dedicated fleets, truckload shipping, freight brokerage, less-than-truckload solutions, managed logistics, final-mile delivery, international transportation, and technology-enabled freight services to customers across a wide range of industries.
The company was founded in 1961 by Johnnie Bryan Hunt and Johnelle Hunt. The business originally started as a rice-hull operation in Arkansas before entering trucking in 1969 with five trucks and seven trailers. J.B. Hunt later developed into a major transportation company through investments in trucking, dedicated fleets, intermodal rail transportation, logistics brokerage, final-mile delivery, and freight technology. In August 2026, J.B. Hunt celebrated its 65th anniversary.
Today, J.B. Hunt is publicly traded on Nasdaq under ticker JBHT and is a member of the S&P 500 and Dow Jones Transportation Average. At December 31, 2025, the company employed 31,750 people, including more than 21,500 company drivers. It generated approximately $12.0 billion in total operating revenue during 2025. Current President and Chief Executive Officer Shelley Simpson leads the company.
479-820-0000
This is the corporate telephone number currently associated with J.B. Hunt Transport Services, Inc. at its Lowell headquarters.
For current shipping customers:
800-452-4868
customer.experience@jbhunt.com.
J.B. Hunt Transport Services, Inc.
615 J.B. Hunt Corporate Drive
Lowell, AR 72745
United States
J.B. Hunt Transport Services, Inc.
615 J.B. Hunt Corporate Drive
Lowell, AR 72745
United States
The company’s current SEC filings and official Contact Us page both identify this Lowell address as the corporate headquarters.
J.B. Hunt Transport Services, Inc.
P.O. Box 130
Lowell, AR 72745
United States.
Customer Experience: customer.experience@jbhunt.com
Carrier Relations: carrier_relations@jbhunt.com
People Support: people.support@jbhunt.com
Privacy: IP3@jbhunt.com.
Transportation, Freight, Trucking, Intermodal, Logistics, Dedicated Fleet Services, Final Mile Delivery and Supply Chain Technology
1961
Founders:
Johnnie Bryan Hunt and Johnelle Hunt.
Shelley Simpson
She currently serves as:
President and Chief Executive Officer.
31,750 employees
as of December 31, 2025.
Approximately $12.0 billion
J.B. Hunt reported total operating revenues of approximately $11.999 billion for 2025.
J.B. Hunt hires drivers, technicians, operations professionals, sales employees, technology specialists, corporate teams, and early-career professionals throughout the United States.
J.B. Hunt provides multimodal transportation and logistics services designed to move freight from the first mile through final delivery. Its service model combines company-owned equipment, rail capacity, dedicated fleets, third-party carriers, cross-dock locations, technology, and logistics professionals.
J.B. Hunt is one of North America’s largest intermodal transportation providers. Intermodal shipping typically moves freight using a combination of rail and truck transportation, allowing customers to reduce long-distance highway mileage while maintaining drayage service at the beginning and end of the shipment.
At December 31, 2025, J.B. Hunt’s Intermodal division operated approximately 124,838 pieces of company-owned trailing equipment, primarily 53-foot high-cube containers. The company also owned approximately 104,474 chassis units used within its intermodal network.
Dedicated Contract Services, commonly known as DCS, provides dedicated employees, tractors, trailers, technology, and fleet-management services for individual customers.
Services can include private-fleet conversion, fleet replacement, routing, equipment management, specialized transportation, and other customized logistics solutions.
J.B. Hunt can help companies transition privately operated transportation fleets into a managed dedicated-fleet arrangement.
The service allows businesses to outsource drivers, equipment, maintenance, safety, and fleet-management responsibilities while maintaining dedicated capacity.
J.B. Hunt provides full truckload transportation for shipments that require most or all of a trailer.
Truckload service combines company trailers, independent contractors, company-owned equipment, and qualified third-party carriers.
J.B. Hunt 360box provides drop-and-hook trailer capacity for qualifying truckload customers.
The service is designed to reduce dock scheduling pressure by allowing trailers to be dropped for loading and later picked up for transportation.
J.B. Hunt provides less-than-truckload transportation through qualified third-party carriers.
LTL is generally designed for freight that does not require an entire trailer, and J.B. Hunt provides shipment management, carrier access, nationwide coverage, and performance visibility.
J.B. Hunt’s brokerage operation connects customer freight with qualified third-party transportation providers.
The company supports truckload, LTL, expedited, temperature-controlled, flatbed, hazmat, tanker, over-dimensional, and other specialized transportation needs.
Flatbed and open-deck brokerage services are available for freight requiring loading flexibility or specialized handling.
These solutions can support construction materials, machinery, oversized cargo, and other products that are unsuitable for standard dry vans.
J.B. Hunt arranges refrigerated and temperature-controlled transportation for products that require specific environmental conditions.
Customers can use these services for food, beverage, pharmaceutical, and other temperature-sensitive freight.
Expedited transportation solutions are available for shipments with urgent delivery requirements.
J.B. Hunt can access qualified carrier capacity for time-sensitive freight and specialized transportation needs.
J.B. Hunt Final Mile Services provides first-, middle-, and last-mile delivery for heavy and bulky products.
The service can move products from manufacturers and warehouses through cross-dock facilities and ultimately to businesses, jobsites, or residential customers.
J.B. Hunt provides scheduled residential delivery for large products such as furniture and appliances.
Current Final Mile operations complete millions of home deliveries each year and can include specialized product handling.
Selected Final Mile solutions include higher-touch delivery services.
Depending on the customer program, services can include room-of-choice delivery, assembly, installation, unpacking, and other value-added options.
J.B. Hunt provides home delivery and installation support for appliances through selected Final Mile customer programs.
Delivery teams can handle large or bulky merchandise requiring specialized transportation and customer-home service.
J.B. Hunt Final Mile Services can move goods between cross-docks, warehouses, distribution centers, and retail showrooms.
This service connects upstream transportation with final consumer or business delivery.
J.B. Hunt Managed Logistics allows companies to outsource some or all of their transportation-management activities.
Solutions can include shipment planning, mode selection, carrier management, consolidation, technology, reporting, and day-to-day transportation operations.
Single Source provides integrated transportation management across multiple shipping modes.
J.B. Hunt can manage transportation activities through one coordinated logistics structure rather than requiring customers to manage multiple providers separately.
Managed Logistics can consolidate qualifying shipments to improve trailer utilization and transportation efficiency.
Consolidation may help businesses reduce unnecessary transportation expense and streamline freight movement.
J.B. Hunt provides international and cross-border transportation services between the United States, Mexico, and Canada.
Related capabilities include transloading, drayage, warehousing, rail transportation, and selected services to Puerto Rico, Hawaii, Alaska, the Dominican Republic, and Guam.
J.B. Hunt offers truck and intermodal transportation solutions for freight moving between Mexico and the United States.
Services can include cross-border coordination, transloading, drayage, and supply-chain visibility.
J.B. Hunt provides cross-border shipping between Canada and the United States using road and rail transportation.
Customers can combine cross-border services with other J.B. Hunt logistics and brokerage solutions.
Transloading moves freight from one transportation method or container to another.
J.B. Hunt uses transloading to support international supply chains, intermodal freight, and customers transitioning shipments between rail and highway transportation.
J.B. Hunt 360 is the company’s digital freight technology platform.
It connects shippers and carriers with transportation capacity while providing shipment booking, tracking, visibility, and freight-management capabilities.
Shipper 360 provides businesses with self-service transportation tools for managing qualifying shipments.
Customers can use the platform to book truckload, LTL, temperature-controlled, and intermodal freight.
Carrier 360 provides digital tools for carriers moving freight through J.B. Hunt.
The platform assists with load opportunities, shipment management, documentation, and carrier operations.
J.B. Hunt also operates a freight-agent program for independent business operators.
Freight agents can offer brokerage, LTL, intermodal, truckload, international, final-mile, and managed-logistics services using J.B. Hunt’s transportation network and support systems.
J.B. Hunt publishes separate phone numbers for customers, prospective customers, carriers, Final Mile delivery, claims, technology support, employees, and privacy matters.
479-820-0000
Current SEC records identify this number with J.B. Hunt’s Lowell headquarters.
479-820-0000
479-820-0000
479-820-0000
800-452-4868
customer.experience@jbhunt.com.
877-256-2882
Businesses interested in becoming J.B. Hunt customers can use this number for transportation and logistics inquiries.
866-516-7305
360shippersupport@jbhunt.com.
855-246-6723
final_mile_central_scheduling@jbhunt.com.
800-723-7106
This number is published for OSD and claims matters.
800-423-6892
carrier_relations@jbhunt.com.
833-211-4392
360carriersupport@jbhunt.com.
877-977-7427
icsss@jbhunt.com.
800-777-4968
people.support@jbhunt.com.
833-710-4980
IP3@jbhunt.com.
Current 2026 investor announcements use the main corporate number:
479-820-0000
Recent investor communications identify:
Andrew Hall, Senior Director, Finance.
J.B. Hunt currently routes press and media inquiries through its official online media inquiry process rather than prominently publishing one universal press telephone number.
800-777-4968
People Support email:
people.support@jbhunt.com
J.B. Hunt does not publish one universal customer billing number covering every transportation service.
Carrier payables support is available at:
877-977-7427
while customer account matters should begin with:
800-452-4868
J.B. Hunt does not publish one universal international Customer Service phone number.
Cross-border transportation inquiries should begin with Customer Experience or the new-customer logistics team.
J.B. Hunt does not publish a general public corporate emergency hotline.
Immediate police, fire, medical, roadway, or public-safety emergencies should be reported to the appropriate emergency authority.
For an existing commercial shipping account, call 800-452-4868 or email customer.experience@jbhunt.com. Customers should have the shipment number, customer account information, origin and destination, pickup date, equipment type, and details of the issue available before calling. Businesses that are not currently J.B. Hunt customers can call 877-256-2882 to discuss transportation or logistics solutions.
For Final Mile home deliveries, use 855-246-6723. Claims involving overages, shortages, or damage can use 800-723-7106. Carriers can contact 800-423-6892, while employees and employment-related support can use the People Support Center at 800-777-4968. Using the service-specific number generally provides a faster route to the correct J.B. Hunt team.
J.B. Hunt Transport Services, Inc.
615 J.B. Hunt Corporate Drive
Lowell, AR 72745
United States
Corporate Phone: 479-820-0000
The company owns its corporate headquarters campus in Lowell, Arkansas.
615 J.B. Hunt Corporate Drive
Lowell, AR 72745
United States
J.B. Hunt’s careers materials continue to identify Lowell in Northwest Arkansas as the company’s headquarters location.
J.B. Hunt Transport Services, Inc.
P.O. Box 130
Lowell, AR 72745
United States.
J.B. Hunt’s 2025 Form 10-K reports that the company’s Lowell headquarters campus covers approximately:
218 acres
with roughly:
704,059 square feet of office space.
Shelley Simpson
Shelley Simpson currently serves as:
President and Chief Executive Officer.
Nick Hobbs
He currently serves as:
Chief Operating Officer
and:
President, Highway and Final Mile Services.
Brad Delco
Current role:
Executive Vice President and Chief Financial Officer.
Darren Field
Current role:
Executive Vice President and President, Intermodal.
Brad Hicks
Current role:
Executive Vice President and President, Dedicated Contract Services.
Stuart Scott
Current role:
Executive Vice President and Chief Information Officer.
At December 31, 2025, J.B. Hunt employed:
31,750 people
including:
21,554 company drivers
8,481 office employees
1,374 maintenance technicians
and:
341 delivery and material assistants.
At year-end 2025, J.B. Hunt also had arrangements with approximately:
2,350 independent contractors
to transport freight using company trailing equipment.
J.B. Hunt reported:
$11.999 billion
in total operating revenue for 2025.
J.B. Hunt’s Intermodal segment generated approximately:
$5.98 billion
in 2025 revenue.
Integrated Capacity Solutions generated approximately:
$1.11 billion
in 2025 revenue.
Final Mile Services generated approximately:
$824 million
in 2025 revenue.
The Truckload segment generated approximately:
$734 million
in 2025 revenue.
At year-end 2025, J.B. Hunt’s Integrated Capacity Solutions operation had access to approximately:
126,400 third-party carriers.
J.B. Hunt Transport Services, Inc. trades on:
Nasdaq
Ticker:
JBHT
The company is also an S&P 500 constituent and member of the Dow Jones Transportation Average.
J.B. Hunt was founded in:
1961
by:
Johnnie Bryan Hunt
and:
Johnelle Hunt.
The original business focused on converting rice hull waste into poultry litter before expanding into trucking.
The Hunts entered trucking in:
1969
with:
5 trucks
and:
7 trailers.
J.B. Hunt marked its:
65th anniversary
on:
August 10, 2026.
Customers filing a complaint involving freight delivery, damaged cargo, missing freight, home delivery, billing, shipment delays, carrier service, employee conduct, or another J.B. Hunt service should gather the shipment number, bill of lading, delivery receipt, customer account information, photographs, dates, damage documentation, and records of previous conversations before escalating.
Existing shipping customers should begin by calling 800-452-4868 or emailing customer.experience@jbhunt.com. Provide the shipment reference, pickup and delivery locations, transportation mode, dates, and a clear description of the problem. Ask the representative to document the complaint and identify the team responsible for follow-up. Keep the representative’s name and any case or reference number associated with the issue.
For a Final Mile home delivery, call 855-246-6723. For overage, shortage, or damaged-freight claims, contact 800-723-7106. J.B. Hunt 360 technology issues should be directed to 866-516-7305, while carrier concerns can use 800-423-6892. Using the correct service team helps ensure the complaint is reviewed by employees with access to the appropriate shipment, claims, delivery, or technology records.
If the first support contact cannot resolve the issue, ask for review by the appropriate operations manager, customer-experience supervisor, claims specialist, account manager, or transportation-management team. Provide the earlier case information and a concise timeline of events. For damaged or missing freight, retain photographs, bills of lading, delivery receipts, invoices, inspection documentation, and any proof of the claimed loss.
For a serious unresolved corporate complaint, send written correspondence to J.B. Hunt Transport Services, Inc., 615 J.B. Hunt Corporate Drive, Lowell, AR 72745 or use its published mailing address at P.O. Box 130, Lowell, AR 72745. Include your company or personal contact information, shipment details, case numbers, dates, previous complaint history, supporting records, and a clear statement of the requested resolution. Keep copies of everything submitted and proof of delivery.
If a transportation complaint remains unresolved, the appropriate outside process depends on the issue. Commercial cargo claims may be governed by transportation contracts and applicable freight law, while certain trucking safety, carrier, or operating complaints may involve the Federal Motor Carrier Safety Administration or another transportation authority. Payment-card or consumer home-delivery disputes may involve different consumer-protection processes. Preserve all contracts, shipment records, bills of lading, photographs, delivery receipts, claim correspondence, and J.B. Hunt responses before escalating externally.
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