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- Sprouts Farmers Market
About Sprouts Farmers Market
Sprouts Farmers Market, Inc. is an American grocery retailer headquartered in Phoenix, Arizona. The company specializes in fresh produce, natural and organic foods, vitamins, supplements, bulk products, meat, seafood, bakery items, and household merchandise.
Sprouts opened its first store in Chandler, Arizona, in 2002. The company is publicly traded and operates hundreds of grocery stores across the United States.
Customer Care handles store experiences, products, Sprouts Rewards, and general feedback. Instacart manages Sprouts online orders, delivery payments, and many curbside-order issues.
Quick Information
Company Name
Sprouts Farmers Market, Inc.
Industry
Grocery retail and natural foods
Founded
2002
Chief Executive Officer
Jack Sinclair
Chairman of the Board
Joseph Fortunato
Company Type
Publicly traded company
Stock Exchange and Ticker Symbol
Nasdaq Global Select Market
NASDAQ: SFM
Customer Service Number
1-888-577-7688
Corporate Office Number
(480) 814-8016
Corporate Headquarters Address
Sprouts Farmers Market Corporate Support Office
20700 North 56th Street
Phoenix, AZ 85054
United States
Customer Care Hours
Monday through Friday
9:00 a.m. to 4:00 p.m. Arizona time
Customer Relations Email
customerrelations@sprouts.com
Official Website
Contact Page
https://www.sprouts.com/contact/
Store Locator
Customers can use Sprouts’ official store locator to find addresses, telephone numbers, opening hours, weekly advertisements, and available services.
Products & Services
Sprouts products and services may include:
- Fresh conventional and organic produce
- Meat, poultry, and seafood
- Deli products and prepared meals
- Bakery products
- Dairy and frozen foods
- Packaged groceries
- Bulk foods, nuts, and snacks
- Vitamins and nutritional supplements
- Natural body-care products
- Household and pet products
- Sprouts private-label merchandise
- Catering
- Online grocery ordering
- Curbside pickup and delivery
- Sprouts Rewards
- Physical and electronic gift cards
- Weekly promotions and digital offers
Product selection, services, and operating hours vary by store. Customers should contact their local Sprouts to confirm inventory or specialty-department availability.
Corporate Phone Numbers
Sprouts Customer Care
1-888-577-7688
Call for general questions, store feedback, product concerns, gift cards, and Sprouts Rewards assistance.
Sprouts Corporate Office
(480) 814-8016
This number is associated with Sprouts’ corporate and Customer Care operations.
Instacart Support
1-888-246-7822
Instacart provides 24-hour support for Sprouts online orders, delivery, curbside pickup, substitutions, and payment issues.
Gift Card Services
1-866-204-4830
Call for assistance with an online gift-card order that has not arrived within the expected delivery period.
Applicant Support
1-844-577-7688, option 2
This contact is intended for technical assistance with online employment applications.
Sprouts Ethics Helpline
1-855-748-5773
The Ethics Helpline is intended for team members and suppliers reporting ethics or human-rights concerns. It is not the standard customer-service number.
Local Sprouts Store
Each Sprouts location has its own telephone number. Use the official store locator to find the correct contact.
How to Reach a Real Person at Sprouts
Call Customer Care at 1-888-577-7688 during published business hours. Customers may also submit the online contact form.
For an immediate store concern, call the store and ask for the manager on duty.
Before contacting Sprouts, gather:
- Store location
- Receipt
- Purchase date and time
- Product name
- UPC and lot number
- Amount charged
- Sprouts Rewards account information
- Online-order details
- Photographs of damaged products
- Previous reference number
For delivery and curbside orders, contact Instacart at 1-888-246-7822 and provide the telephone number associated with the order.
Sprouts Farmers Market Headquarters & Corporate Office Address
Sprouts Farmers Market Corporate Support Office
20700 North 56th Street
Phoenix, AZ 85054
United States
Corporate Office Phone: (480) 814-8016
The Phoenix Support Office handles corporate and administrative operations. It is not a grocery store, product-return counter, or walk-in Customer Care location.
Do not mail food, supplements, gift cards, or original receipts to the corporate office unless Sprouts provides verified instructions.
How to File a Complaint Against Sprouts
Step 1: Contact the Store Manager
For a store purchase or employee concern, speak with the manager on duty and provide the receipt.
Step 2: Contact Customer Care
Call 1-888-577-7688 or complete Sprouts’ online contact form. Include the store location, transaction details, and requested resolution.
Step 3: Contact Instacart When Applicable
For delivery, shopper, substitution, or online payment issues, call Instacart at 1-888-246-7822.
Step 4: Request Escalation
If the first response does not resolve the issue, ask Customer Care to refer the complaint to a supervisor or district manager.
Step 5: Preserve Supporting Information
Save receipts, product packaging, UPCs, lot numbers, photographs, delivery records, and previous correspondence.
Step 6: Consider External Escalation
Depending on the complaint, customers may contact:
- Their card issuer for an unauthorized charge
- The local health department for eligible food-safety concerns
- The FDA or USDA for qualifying product issues
- The Federal Trade Commission for suspected fraud
- A state attorney general or consumer-protection office
If a food or supplement product appears unsafe, stop using it and preserve its packaging, lot number, and receipt.
Frequently Asked Questions
Where is Sprouts Farmers Market headquartered?
Sprouts’ Corporate Support Office is located at 20700 North 56th Street, Phoenix, Arizona 85054.
What is Sprouts’ customer-service number?
Sprouts Customer Care can be reached at 1-888-577-7688.
What are Sprouts Customer Care hours?
Customer Care is available Monday through Friday from 9:00 a.m. to 4:00 p.m. Arizona time.
Who is the CEO of Sprouts Farmers Market?
Jack Sinclair is the Chief Executive Officer of Sprouts Farmers Market.
Is Sprouts publicly traded?
Yes. Sprouts Farmers Market trades on Nasdaq under the ticker symbol SFM.
How do I complain about a Sprouts store?
Speak with the store manager first. If the matter remains unresolved, contact Sprouts Customer Care.
Who handles Sprouts delivery-order problems?
Instacart manages online orders, payments, delivery, and curbside support. Call 1-888-246-7822.
What is Sprouts’ return policy?
Sprouts generally provides refunds for eligible purchases with a proper receipt. The refund method depends on the original payment method.
How do I report a problem with a Sprouts product?
Contact Customer Care and provide the product name, 12-digit UPC, lot number, store location, receipt, and photographs when available.
