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- Circle K Stores Inc
About Circle K
Circle K Stores, Inc. is one of the world’s largest convenience store and fuel retail chains, operating thousands of locations across North America, Europe, Asia, and the Middle East. Founded in 1951 in El Paso, Texas as Circle K Food Stores, Inc., the brand has grown into a globally recognized name synonymous with quick, convenient access to fuel, food, and everyday essentials. Circle K is wholly owned by Alimentation Couche-Tard, Inc., a Canadian multinational corporation headquartered in Laval, Quebec, which is one of the largest operators of convenience stores in the world. The U.S. corporate headquarters for Circle K Stores, Inc. is located in Tempe, Arizona. Circle K operates over 14,000 branded locations worldwide and employs approximately 46,000 people across six continents. The company is led by Brian Hannasch, who serves as President and Chief Executive Officer of Alimentation Couche-Tard and oversees all Circle K global operations.
Quick Information
Industry
Convenience Stores & Fuel Retail
Founded
1951, El Paso, Texas
Number of Employees
Approximately 46,000 employees worldwide
Corporate Office Hours
Monday to Friday, 8:00 AM – 5:00 PM Mountain Time. Closed on weekends and major U.S. federal holidays.
Available through the contact form at www.circlek.com/contact
Website
www.circlek.com
Contact Page
www.circlek.com/contact
Careers Page
www.circlek.com/careers
Products & Services
Circle K serves millions of customers every day with a wide range of fuel, food, and convenience products designed to meet the needs of people on the go. Their full range of products and services includes:
- Fuel — regular, mid-grade, premium gasoline, and diesel at self-serve pump stations
- Car Wash Services — touchless and automatic car wash stations available at select locations
- Prepared Foods & Hot Foods — hot dogs, roller grill items, breakfast sandwiches, burritos, and fresh pastries
- Coffee & Beverages — proprietary Polar Pop fountain drinks, coffee, energy drinks, and Froster frozen beverages
- Grocery & Snacks — packaged snacks, candy, chips, nuts, jerky, and convenience food items
- Dairy & Cold Beverages — milk, juice, sports drinks, bottled water, and refrigerated beverages
- Tobacco & Nicotine Products — cigarettes, cigars, smokeless tobacco, and vaping products
- Beer & Alcohol — available at licensed locations across select states
- Lottery Tickets — available at participating state locations
- ATM Services — in-store ATMs available at most locations
- Car Care Products — motor oil, windshield washer fluid, and other automotive essentials
- Circle K Fuel Card & Inner Circle Rewards — a loyalty and fuel savings program for regular customers offering discounts on fuel and in-store purchases
Corporate Phone Numbers
Customer Service Number
1-855-276-1947 — main toll-free customer service and corporate contact number for all general inquiries, store feedback, complaints, and product questions for both U.S. and Canada customers. Available during regular business hours.
Corporate Office Number
(602) 728-8000 — main Circle K corporate headquarters line for business, media, partnership, and escalated matters. Available Monday through Friday during regular business hours.
Text Support
Text “CARE” to 25050 — for customers who prefer to contact Circle K support via text message.
How to Reach a Real Person at Circle K
The fastest way to speak with a live Circle K representative is to call the toll-free customer service number at 1-855-276-1947. When the automated system connects, listen carefully to the menu options and select the one that best matches your inquiry. To reach a live agent more quickly, press 0 at any prompt or stay on the line past the menu options. For the shortest wait times, calling early on weekday mornings before 10:00 AM Mountain Time tends to have the least hold time.
For customers who prefer written communication, visit www.circlek.com/contact and submit your inquiry through the official online contact form. You can also text “CARE” to 25050 for text-based support. If your issue is specific to a regional location, Circle K has dedicated divisional offices across the country — contacting the division office that serves your local region can often result in a faster resolution than going through the national line.
Circle K Headquarters & Corporate Office Address
Circle K Stores, Inc. operates its U.S. corporate headquarters in Tempe, Arizona, a city in the greater Phoenix metropolitan area. The Tempe headquarters manages all of Circle K’s U.S. operations including store management, marketing, franchise operations, supply chain, human resources, and executive leadership for the American market. The parent company, Alimentation Couche-Tard, oversees global strategy and investor relations from its international headquarters in Laval, Quebec, Canada.
Circle K Stores, Inc. — U.S. Corporate Headquarters
1130 West Warner Road
Tempe, Arizona 85284
United States
Alimentation Couche-Tard — Global Headquarters (Parent Company)
4204 Boul Industriel
Laval, Quebec H7L 0E3
Canada
If you are sending formal written correspondence, legal documents, or business proposals to Circle K’s U.S. corporate team, use the Tempe, Arizona address above. Include your full name, return mailing address, phone number, and a clear subject line with all written correspondence. Written responses typically take 7 to 14 business days.
How to File a Complaint Against Circle K
Step 1 — Address the Issue at the Store Directly
Start by raising your concern at the Circle K location where the issue occurred. Speak with the store manager and explain your complaint clearly and calmly. Bring your receipt or any other supporting evidence. Most common issues such as overcharging at the pump, food quality concerns, incorrect pricing, or staff conduct can often be resolved at the store level without needing further escalation.
Step 2 — Contact Circle K Customer Service
If the store manager is unable or unwilling to resolve your complaint, call Circle K’s customer service line at 1-855-276-1947. Have the store address, date and time of your visit, and a clear description of your issue ready before calling. You can also submit your complaint through the official contact form at www.circlek.com/contact. Ask the representative to formally log your complaint and request a case reference number for follow-up.
Step 3 — Text or Submit Online
For customers who prefer not to call, text “CARE” to 25050 to reach Circle K’s text-based support team. Alternatively, visit www.circlek.com/contact and submit a detailed written complaint through the online form. Include the store location, date of your visit, a description of what happened, and any photos or receipts as supporting evidence.
Step 4 — Contact the Regional Division Office
Circle K operates through regional division offices that manage store operations in specific geographic areas. If the main customer service team has not resolved your issue, look up the division office that covers your region at circlek.com and contact them directly. Regional offices often have more direct authority over individual store operations and franchise management.
Step 5 — Contact the Corporate Office Directly
If all previous steps have not produced a satisfactory result, contact Circle K’s corporate headquarters directly by calling (602) 728-8000 or by sending a formal written letter to Circle K Stores, Inc., 1130 West Warner Road, Tempe, Arizona 85284. Your letter should include your full name, contact details, a description of the issue, all previous steps taken, and the resolution you are requesting
Step 6 — File a BBB Complaint
File a public complaint with the Better Business Bureau at www.bbb.org. Circle K Stores, Inc. is registered with the BBB and a public complaint filing typically prompts a faster corporate response. The BBB will mediate between you and Circle K and expects a business response within 14 days of the complaint being filed.
Step 7 — Contact the FTC or State Consumer Protection Office
If your complaint involves deceptive pricing, fuel pump fraud, or any other consumer rights violation, file a formal complaint with the Federal Trade Commission at www.ftc.gov/complaint or with your state’s Attorney General’s consumer protection office. These regulatory bodies have the authority to investigate complaints against convenience store chains and apply legal pressure to resolve unresolved consumer disputes.
