Alfa Corporation Headquarters & Corporate Office

About Alfa Corporation

Alfa’s insurance organization traces its history to the Alabama Farmers Federation, which was established in 1921 to represent and support farmers across Alabama. In 1946, Federation leaders created an insurance program to provide fire protection for rural residents and agricultural operations that often had difficulty obtaining affordable coverage. That business developed into the Alfa Insurance organization, which expanded beyond farm insurance into personal auto, homeowners, life, business, watercraft, church, umbrella, and other insurance products while retaining strong ties to the agricultural communities that shaped its early history.

Today, Alfa and its affiliates market insurance and financial products across 14 states, with core insurance operations concentrated in Alabama, Mississippi, and Georgia. Alfa maintains hundreds of service centers and more than 2,300 team members, supported by local agents, claims representatives, customer-service teams, and corporate operations. Current products include auto insurance, homeowners and renters coverage, life insurance, farm insurance, business insurance, watercraft coverage, health-related products, church insurance, umbrella coverage, and insurance offered through affiliated companies such as Trexis.

Alfa Corporation itself is no longer a publicly traded company. In April 2008, Alfa Mutual Insurance Company and Alfa Mutual Fire Insurance Company completed the acquisition of the Alfa Corporation shares they did not already own. Alfa Corporation became a wholly owned subsidiary of the Mutual Group and its stock ceased trading on Nasdaq. Current Alfa privacy information continues to list Alfa Corporation among the Alfa Insurance Companies, alongside Alfa Mutual General Insurance Company, Alfa Insurance Corporation, Alfa General Insurance Corporation, and Alfa Life Insurance Corporation. The corporate headquarters remains at 2108 East South Boulevard in Montgomery, Alabama.

Alfa Corporation Headquarters & Corporate Office Address

Current Headquarters

Alfa Insurance
2108 East South Boulevard
Montgomery, AL 36116
United States

Alfa’s current official corporate-information page identifies this location as Alfa Corporate Headquarters.

Corporate Office

2108 East South Boulevard
Montgomery, AL 36116
United States

The Montgomery headquarters supports executive leadership, underwriting, claims, finance, technology, legal, customer service, marketing, human resources, agent support, and other corporate functions.

Mailing Address

Alfa Insurance
P.O. Box 11000
Montgomery, AL 36191-0001
United States

This is Alfa’s current verified corporate mailing address for general written correspondence.

Other Important Address

Trexis Insurance
Franklin, Tennessee
United States

Trexis is an Alfa-affiliated insurance operation headquartered in Franklin, Tennessee and uses separate claims, billing, and customer-service telephone numbers.

Quick Information

Corporate Phone Number

1-800-964-2532

This is Alfa’s current primary public corporate and Customer Resource Center number.

Customer Service Number

1-800-964-2532

Alfa publishes this number for customer service, claims, policy questions, billing, account assistance, and general support.

Corporate Office Address

2108 East South Boulevard, Montgomery, AL 36116, United States.

Headquarters Address

2108 East South Boulevard, Montgomery, AL 36116, United States.

Email

Alfa currently directs general email inquiries through its official online Email Us form rather than prominently publishing one universal public Customer Service email.

Industry

Property and casualty insurance, life insurance, farm insurance, business insurance, financial services, and related insurance products.

Founded

1946, with organizational roots in the Alabama Farmers Federation founded in 1921.

Number of Employees

More than 2,300 total team members according to current Alfa corporate information.

Number of Service Centers

477 service centers according to current Alfa corporate information.

Operating Footprint

Alfa and its affiliates market insurance products across 14 states.

Website

https://www.alfainsurance.com/

Careers Page

https://careers.alfainsurance.com/

Alfa Corporation is privately held within the Alfa Mutual Group and does not maintain a public-company Investor Relations portal.

Alfa Corporation Products & Services

Auto Insurance

Alfa provides automobile insurance for private passenger vehicles, trucks, SUVs, and vans. Coverage options can include liability, collision, comprehensive, uninsured motorist, and other state-specific protections.

Homeowners Insurance

Homeowners policies protect qualifying residences, personal belongings, liability exposures, and additional covered risks subject to policy terms and exclusions.

Renters Insurance

Renters can purchase coverage for personal belongings, liability, and other eligible losses without insuring the building itself.

Manufactured Home Insurance

Alfa provides coverage designed specifically for manufactured and mobile homes, with property and liability protections tailored to those residences.

Life Insurance

Alfa Life Insurance Corporation offers term and permanent life insurance designed to provide financial protection for beneficiaries.

Farm Insurance

Farm insurance is one of Alfa’s historical core products and can cover farm property, liability, machinery, buildings, and other agricultural risks.

Business Insurance

Business and commercial insurance products help protect property, liability, operations, and other risks faced by qualifying businesses.

Watercraft Insurance

Alfa offers coverage for boats and other eligible watercraft, including liability and physical-damage options depending on the policy.

Church Insurance

Religious organizations can obtain specialized property and liability coverage designed for churches and related facilities.

Personal Umbrella Insurance

Umbrella policies provide additional liability limits above qualifying underlying auto, home, or other policies.

MyAlfa

MyAlfa allows policyholders to access policy information, documents, bills, payments, claims, and other insurance services online.

Alfa2Go Mobile App

The Alfa2Go mobile app allows customers to view eligible policies, pay bills, report claims, access saved ID cards, and manage account information from a mobile device.

Alfa Corporation Corporate Phone Numbers

Corporate Phone Number

1-800-964-2532

This is Alfa’s verified nationwide corporate and Customer Resource Center telephone number.

Corporate Headquarters Number

1-800-964-2532

Alfa publishes this number alongside current corporate and customer-service resources.

Headquarters Number

1-800-964-2532

Customers and corporate callers can begin with this number and request routing to the appropriate department.

Corporate Office Number

1-800-964-2532

This number connects callers with Alfa’s Customer Resource Center and broader corporate support organization.

Customer Service Number

1-800-964-2532

Alfa publishes this number for policy, billing, account, and general customer questions.

Customer Support Number

1-800-964-2532

Current Customer Resource Center hours are Monday through Friday from 6:00 a.m. to 10:00 p.m. Central Time and Saturday from 7:00 a.m. to 9:00 p.m.

Claims Number

1-800-964-2532

Alfa customers can report claims by phone, online through MyAlfa, or through the Alfa2Go mobile application.

Billing Number

1-800-964-2532

Customers can use the same number for billing support and 24-hour automated bill payment.

Trexis Claims Number

1-877-584-7466

Trexis customers can use this number for 24-hour claims service.

Trexis Customer Service Number

1-877-384-7466

Trexis publishes this number for Customer Service and billing assistance during its current business hours.

Alfa Alliance Claims Number

1-855-253-2242

Alfa publishes this number for claims assistance involving Alfa Alliance.

Media / Press Number

1-800-964-2532

Alfa’s Corporate Media Contacts page publishes this number for media members, with Communications Director contact information available through the corporate communications team.

How to Reach a Real Person at Alfa Corporation

For most policy, billing, claim, or online-account questions, call Alfa at 1-800-964-2532. Current Customer Resource Center hours are Monday through Friday from 6:00 a.m. to 10:00 p.m. Central Time and Saturday from 7:00 a.m. to 9:00 p.m. Customers can also use online chat, the Email Us form, or contact their local Alfa agent.

Before calling, have the policy number, insured name, date of loss where applicable, vehicle or property information, billing statement, and any existing claim number ready. Alfa’s claims guidance recommends reporting losses promptly even if every detail is not yet available.

For a claim, callers should provide the insured’s name, policy number, date and cause of loss, contact information, severity of the damage, and witness information where available. The claim is then assigned to an adjuster for investigation and settlement.

How to File a Complaint Against Alfa Corporation

Complaints may involve claims, premiums, billing, policy cancellations, coverage decisions, agents, underwriting, customer service, or online-account access. Before escalating, gather policy documents, claim information, payment records, correspondence, photographs, and previous case references.

Step 1: Contact Customer Service

Call Alfa at 1-800-964-2532 or contact the local Alfa agent. Clearly describe the problem and ask for the issue to be documented.

Step 2: Contact the Relevant Department

Claims issues should go to the claims team, billing matters to Customer Service, policy questions to the agent or underwriting support, and account-access problems to MyAlfa support.

Step 3: Request Supervisor or Management Review

If the first representative cannot resolve the concern, request review by a supervisor, claims manager, agency manager, or other appropriate senior representative.

Step 4: Use the Company’s Written Complaint Channel

Use Alfa’s official Email Us process or send written correspondence to Alfa Insurance, P.O. Box 11000, Montgomery, AL 36191-0001.

Step 5: Contact Corporate Headquarters

Serious unresolved matters can be directed to Alfa Insurance, 2108 East South Boulevard, Montgomery, AL 36116. Include previous complaint or claim numbers.

Step 6: Use the Specialized Complaint or Dispute Department

Claims, underwriting, Trexis, life insurance, fraud, privacy, and other specialized disputes should use the department responsible for the applicable policy.

Step 7: File With the Appropriate Regulator

Insurance complaints can be submitted to the state department of insurance that regulates the policy. The correct regulator depends on the policyholder’s state and insurance company.

Step 8: Use Consumer Protection or Financial Dispute Options

Policyholders may also use state consumer-protection resources where appropriate. Payment disputes involving unauthorized transactions can be raised with the financial institution involved.

Step 9: Consider Formal Legal or Arbitration Procedures

For substantial claim denials, coverage disputes, bad-faith allegations, injury claims, or significant financial losses, review the insurance policy, claim correspondence, and applicable state law. Qualified legal advice may be appropriate if internal and regulatory review does not resolve the dispute.