Kwik Trip
About Kwik Trip
Kwik Trip, Inc. is a family-owned American convenience store and fuel company headquartered in La Crosse, Wisconsin. The business operates stores primarily under the Kwik Trip and Kwik Star brands, along with other formats including Kwik Spirits, Stop-N-Go and Tobacco Outlet Plus. Its stores sell fuel, fresh and packaged food, beverages, bakery products, dairy products, groceries, snacks and other convenience merchandise. Kwik Trip currently operates more than 900 stores across the Midwest.
The company began in 1965 with a single store in Eau Claire, Wisconsin. Kwik Trip has remained privately held and family-owned while expanding throughout the Midwest. Its official company history shows significant expansion from 50 stores in 1983 to 100 stores in 1986, 400 stores in 2013, 500 stores in 2016 and 700 stores by 2019. The company continues to add new locations and expand its production and distribution capabilities.
Kwik Trip distinguishes itself through a vertically integrated business model. The company operates its own bakery, dairy, kitchens, food-safety laboratory, distribution center, transportation company, LP facility and other support businesses. Kwik Trip states that approximately 80% of products sold in its stores are its own branded products that the company makes, ships and sells itself. The company currently employs more than 38,000 coworkers and is headquartered at 1626 Oak Street in La Crosse, Wisconsin.
Quick Information
Corporate Phone Number
+1 (608) 793-6000
Kwik Trip’s official Careers website publishes 608-793-6000 with its La Crosse corporate address.
Customer Service Number
+1 (608) 781-8988
Kwik Trip’s official Contact Us page publishes this number for general questions, concerns and feedback.
For Kwik Rewards support:
1-800-305-6666.
Corporate Office Address
Kwik Trip, Inc.
1626 Oak Street
La Crosse, WI 54602
United States
This is the official corporate and Support Center address published by Kwik Trip.
Headquarters Address
Kwik Trip, Inc.
1626 Oak Street
P.O. Box 2107
La Crosse, WI 54602-2107
United States
Kwik Trip publishes this address across its current Contact and Careers resources.
Kwik Trip does not publish one universal general Customer Service email address.
Customers are encouraged to use the company’s official Contact Us form.
For privacy matters:
For fundraising:
Industry
Convenience Stores, Fuel Retail, Food Service, Grocery Retail, Food Manufacturing, Dairy, Bakery, Transportation and Retail Services
Founded
1965
Kwik Trip’s first store opened in Eau Claire, Wisconsin, in 1965.
Number of Employees
38,000+ coworkers
Kwik Trip currently states that more than 38,000 coworkers work across its stores and operations.
Corporate Office Hours
Kwik Trip does not publish standard public walk-in hours for its La Crosse corporate headquarters.
Individual store hours vary by location, with many locations providing extended-hour or 24-hour operations.
For general corporate and customer questions, use:
608-781-8988.
Website
KwikTrip.com
The official website provides store locations, fuel information, food and product information, Kwik Rewards, gift cards, fundraising services, careers and Customer Service.
Investor Relations
Kwik Trip is privately held and family-owned.
It does not maintain a traditional public-company Investor Relations department or publicly traded stock.
Careers Page
Kwik Trip maintains an official Careers website for:
Retail Coworkers
Retail Management
Transportation
Food Manufacturing
Food Service
Corporate
Construction and Maintenance
Warehouse
Information Technology
Kwik Trip Products & Services
Convenience Stores
Kwik Trip operates more than 900 convenience stores across the Midwest.
Locations sell fuel, beverages, snacks, fresh foods, grocery products and other convenience merchandise.
Kwik Star
In Iowa and selected markets, many stores operate under the Kwik Star name.
Kwik Trip’s history states that the Kwik Star name was introduced in Iowa in 1993.
Fuel
Kwik Trip sells gasoline and other vehicle fuels at participating locations.
Fuel availability varies by location and may include:
Regular gasoline
Premium gasoline
Unleaded 88
E85
Diesel
DEF
Other alternative fuels
The official store list identifies fuel types available at each location.
Diesel Fuel
Many Kwik Trip and Kwik Star locations provide diesel fuel for passenger and commercial vehicles.
Selected locations offer dedicated diesel facilities and truck-friendly services.
Alternative Fuels
Kwik Trip has invested in alternative fuel products.
Its official history notes that the company opened its first alternative fuels and CNG fueling station in 2012.
Fresh Food
Fresh food is an important part of Kwik Trip’s retail model.
Stores sell ready-to-eat meals, sandwiches, salads, fruit, bakery products and other fresh items.
Hot Food
Kwik Trip operates an extensive hot-food program.
The company’s history states that hot food expanded companywide in 2003 and fresh fried chicken was introduced at stores in 2019.
Take Home Meals
Kwik Trip introduced Take Home Meals companywide in 2020.
These products are designed to provide convenient prepared meal options for customers.
Bakery Products
Kwik Trip operates its own bakery.
The vertically integrated business produces baked goods that are distributed to Kwik Trip stores.
Glazer Donuts
Glazer Donuts are one of Kwik Trip’s recognizable bakery products.
The company’s history states that Glazer Donuts were introduced in 2003.
Dairy Products
Kwik Trip operates its own dairy operation.
Products can include milk and other refrigerated dairy products sold through its stores.
Grocery Products
Kwik Trip stores carry a range of grocery merchandise beyond traditional convenience-store snacks.
Products can include milk, eggs, produce, meat, bread and household staples.
Private-Label Products
Kwik Trip’s vertically integrated model allows the company to manufacture and distribute many of its own products.
The company currently states that approximately 80% of products in its stores are Kwik Trip, Inc. branded products that it makes, ships and sells itself.
Coffee and Beverages
Kwik Trip stores provide hot and cold beverage options.
Offerings commonly include coffee, fountain drinks, bottled beverages and other refreshment products.
Car Washes
Selected Kwik Trip and Kwik Star locations operate car washes.
The company’s history states that its first retail car wash opened in 1997.
Kwik Rewards
Kwik Rewards is Kwik Trip’s loyalty program.
Members can earn and redeem qualifying rewards at participating Kwik Trip, Kwik Star, Stop-N-Go and Tobacco Outlet Plus stores.
Kwik Rewards Credit and Debit
Kwik Trip provides payment and reward products associated with the Kwik Rewards program.
Customers with account questions can use Kwik Trip’s Rewards support channels.
Gift Cards
Kwik Trip sells gift cards that can be used at participating company locations.
The company also offers gift-card programs for fundraising organizations.
Fundraising Programs
Kwik Trip offers fundraising programs involving:
gift cards and car wash cards.
Participating organizations can purchase eligible cards at discounted rates and retain part of the proceeds.
Food Manufacturing
Kwik Trip operates its own food-production facilities.
These facilities support the company’s vertically integrated model and supply stores with branded products.
Distribution
Kwik Trip operates its own distribution center.
The company’s distribution infrastructure supports delivery of food and merchandise to its growing store network.
Transportation
Kwik Trip operates its own transportation company to support store deliveries and other logistics needs.
Kwik Trip Corporate Phone Numbers
Corporate Phone Number
+1 (608) 793-6000
Kwik Trip’s official Careers website publishes this telephone number with the company’s La Crosse headquarters.
Corporate Headquarters Number
+1 (608) 793-6000
Current address:
1626 Oak Street
La Crosse, WI 54602-2107
Headquarters Number
+1 (608) 793-6000
This is the number currently published through Kwik Trip’s corporate Careers resources.
Corporate Office Number
+1 (608) 793-6000
This number is associated with Kwik Trip’s corporate Support Center.
Customer Support Number
+1 (608) 781-8988
Kwik Trip officially publishes this number under Additional Ways to Contact Us.
Customer Service Number
+1 (608) 781-8988
Customers can use this number for general company questions, concerns and feedback.
Kwik Trip also provides an online form that routes inquiries by category.
Toll-Free Number
For Kwik Rewards and selected customer-support programs:
1-800-305-6666
Kwik Trip does not publish one single toll-free number for every corporate and retail inquiry.
Kwik Rewards Customer Service Number
1-800-305-6666
Kwik Trip directs customers to this number for issues including:
missing rewards
reward redemption problems
phone-number changes
email-address changes associated with a rewards account.
Sales Number
Kwik Trip does not publish one universal nationwide Sales Number.
Retail sales are handled through its stores, while specialized commercial and business programs use dedicated departments.
Support Number
For general support:
608-781-8988
For Kwik Rewards:
1-800-305-6666
Billing Number
Kwik Trip does not publish one universal billing number covering all customer and commercial programs.
Customers should use the Contact Us form and select the appropriate category, including Kwik Rewards Credit/Debit or other relevant service.
Regional Office Number
Kwik Trip does not publish one universal regional-office number.
The company operates corporate support centers in La Crosse and Onalaska, Wisconsin.
Branch Office Number
Individual Kwik Trip and Kwik Star stores have their own telephone numbers.
Kwik Trip’s official store list provides the phone number for each individual store.
Local Office Number
For company headquarters:
608-793-6000
For general Customer Service:
608-781-8988
Individual store numbers vary by location.
International Number
Not applicable as a general consumer service.
Kwik Trip operates its retail store network in the United States and does not publish a universal international Customer Service number.
Emergency / After-Hours Number
Kwik Trip does not publish one companywide corporate emergency or after-hours telephone number for ordinary customer concerns.
For a store emergency, customers should contact the individual store or appropriate emergency services based on the situation.
Investor Relations Number
Not applicable.
Kwik Trip is privately held and family-owned and does not maintain a public shareholder Investor Relations department.
Media / Press Number
Kwik Trip does not prominently publish one permanent media hotline through its general Contact Us page.
Media and marketing inquiries can be routed through the company’s Contact Us form by selecting the appropriate category.
Human Resources (HR) Number
Kwik Trip does not publish one universal external HR telephone number for job applicants.
Its Careers site publishes the corporate contact:
608-793-6000
and provides direct online application tools.
Reservations / Booking Number
Not applicable.
Kwik Trip operates convenience stores, food production, fuel and related retail services rather than a general reservation-based business.
Fundraising Support Number
+1 (608) 791-7405
Kwik Trip publishes this number for immediate Fundraising Program assistance.
Email: fundraising@kwiktrip.com
Fundraising Credit Department Number
1-800-305-6666
This number is published for questions involving existing fundraising accounts.
Privacy Support Number
1-877-594-5874, Option 6
Email: KTPrivacy@kwiktrip.com
Kwik Trip publishes these contacts for consumer privacy requests.
How to Reach a Real Person at Kwik Trip
For a general question, complaint or store-related concern, call 608-781-8988. Kwik Trip publishes this number on its official Contact Us page and also allows customers to submit an online form categorized by food, fuel, Kwik Rewards, credit/debit, mobile app, careers, marketing, real estate, fundraising and other topics. If the concern involves a particular store, Kwik Trip specifically asks customers to identify that store when submitting feedback.
For a Kwik Rewards issue, call 1-800-305-6666. Before contacting the company, have the store number or location, transaction date, receipt, Kwik Rewards account details and a concise explanation of the problem available. For a store-specific issue, contacting the individual store can also be helpful, since Kwik Trip publishes each location’s telephone number through its official store directory.
Kwik Trip Headquarters & Corporate Office Address
Current Kwik Trip Headquarters
Kwik Trip, Inc.
1626 Oak Street
La Crosse, WI 54602
United States
Corporate Phone: +1 (608) 793-6000
Kwik Trip’s Careers website publishes this address and telephone number as its principal corporate contact information.
Corporate Office Address
Kwik Trip, Inc.
1626 Oak Street
La Crosse, Wisconsin 54602
United States
Kwik Trip describes itself as a family-owned company rooted in La Crosse, Wisconsin.
Corporate Mailing Address
Kwik Trip, Inc.
1626 Oak Street
P.O. Box 2107
La Crosse, WI 54602-2107
United States
General Customer Contact: 608-781-8988
Corporate Support Centers
Kwik Trip’s official Careers site states that its corporate professionals work from Support Centers in:
La Crosse, Wisconsin
and:
Onalaska, Wisconsin.
These operations provide corporate support for the company’s store network.
Privacy Correspondence Address
Kwik Trip, Inc.
Attn: Data Governance
1626 Oak Street
P.O. Box 2107
La Crosse, WI 54602
United States
Privacy Phone: 1-877-594-5874, Option 6
Email: KTPrivacy@kwiktrip.com
Fundraising Department Address
Kwik Trip fundraising materials publish:
Kwik Trip, Inc.
1626 Oak Street
La Crosse, WI 54602
United States
Specialized fundraising mailing instructions may use a different P.O. Box depending on the program. Customers should follow the current form for the specific fundraising transaction.
Original Store Location
Kwik Trip’s first store opened in Eau Claire, Wisconsin, in 1965.
Eau Claire is therefore an important historical location, but it should not be confused with the company’s current headquarters in La Crosse.
La Crosse Operations
La Crosse serves as the center of Kwik Trip’s corporate and vertically integrated operations.
The company operates manufacturing, distribution and support functions alongside its retail-store network.
How to File a Complaint Against Kwik Trip
Customers who experience a problem involving a Kwik Trip or Kwik Star store, fuel purchase, food item, Kwik Rewards account, gift card, employee interaction, mobile app or another service should first gather the relevant information. Helpful details include the store number, location, transaction date, receipt, product information, fuel grade, Kwik Rewards account and records of previous communication.
Step 1: Speak With Store Staff
If the complaint occurs at a Kwik Trip or Kwik Star location, begin by speaking with a store coworker.
Explain the issue and provide your receipt when applicable.
Many routine food, merchandise and transaction problems can be addressed directly at store level.
Step 2: Ask for Store Management
If the initial employee cannot resolve the issue, ask to speak with the store manager or manager on duty.
Clearly describe what happened and what resolution you are requesting.
Step 3: Contact Kwik Trip Customer Service
Call:
608-781-8988
Kwik Trip publishes this number for questions, concerns and feedback.
Step 4: Use the Online Contact Form
Kwik Trip’s official Contact Us form allows customers to select the appropriate complaint category.
Available categories include:
Food
Kwik Rewards
Kwik Rewards Credit/Debit
Fuel
Website/Mobile App
Careers
Marketing
Real Estate
Fundraising Programs
Unpaid Check/Fuel
Consumer Privacy
General/Other
Step 5: Contact Kwik Rewards Support When Applicable
For a rewards-account problem, call:
1-800-305-6666
This number can be used for reward discrepancies, redemption problems and certain account updates.
Step 6: Report a Fuel-Related Claim Correctly
For a fuel-related vehicle problem, call:
608-781-8988
and ask for Risk Management.
Kwik Trip instructs customers to complete its fuel claim documentation and have the relevant mechanic or repair facility complete the service portion of the claim.
Step 7: Keep Your Complaint Documentation
Retain:
Receipts
Store information
Photographs
Fuel receipts
Repair invoices
Kwik Rewards information
Customer Service correspondence
If a case or reference number is provided, keep it for follow-up.
Step 8: Follow Up With Kwik Trip
If the first response does not resolve the complaint, contact Customer Service again at:608-781-8988or continue through the existing online Contact Us request.Explain which part of the original complaint remains unresolved.
Step 9: Send Written Correspondence
Customers may write to:
Kwik Trip, Inc.
1626 Oak Street
P.O. Box 2107
La Crosse, WI 54602-2107
United States
Include enough information to identify the store and transaction.
Step 10: Contact Corporate Headquarters When Appropriate
For a broader unresolved corporate matter:
Kwik Trip, Inc.
1626 Oak Street
La Crosse, WI 54602
United States
Corporate Phone: 608-793-6000
Routine store complaints should generally go through store management and Customer Service before corporate escalation.
Step 11: Use Specialized Contacts When Necessary
For fundraising:
608-791-7405
fundraising@kwiktrip.com
For privacy matters:
1-877-594-5874, Option 6
KTPrivacy@kwiktrip.com
Step 12: Consider an External Complaint Process
If a serious consumer, fuel, payment or food-safety complaint remains unresolved, customers may review the external consumer or regulatory process applicable to the issue and location.Keep receipts, photographs, repair documents and records showing the steps already taken with Kwik Trip.
