Duluth Trading Company
Duluth Trading Company is an American lifestyle and apparel retailer known for men’s and women’s workwear, casual clothing, outdoor apparel, underwear, footwear and practical accessories. The company markets products designed around durability, comfort and problem-solving features and is particularly well known for products such as Fire Hose work pants, Buck Naked underwear and Longtail T shirts. Duluth sells through its e-commerce platform, physical stores and direct marketing channels.
Duluth Trading was founded in 1989 when two brothers working in construction developed the Bucket Boss, a canvas tool organizer designed to fit around a five-gallon bucket. The product led to a broader catalog of work-related products, and the business eventually developed into Duluth Trading Company. The company later relocated its operations to Wisconsin and expanded from a catalog-driven business into an omnichannel apparel retailer with stores across the United States.
Duluth Trading Company operates through publicly traded Duluth Holdings Inc., headquartered at 201 East Front Street, Mount Horeb, Wisconsin 53572. As of February 1, 2026, the company employed 746 full-time and 1,311 part-time and flexible part-time employees, representing 2,057 employees in total. At the same date, Duluth operated 63 retail stores and three outlet stores. Duluth Holdings Class B common stock trades on the Nasdaq Global Select Market under ticker symbol DLTH.
+1 (608) 424-1544
This is Duluth Holdings Inc.’s current corporate telephone number and is associated with the company’s Mount Horeb headquarters.
1-866-300-9719
This is Duluth Trading Company’s principal Customer Service and telephone ordering number.Customers can use it for orders, returns, account questions and other merchandise-related support.
Duluth Holdings Inc. / Duluth Trading Company
201 East Front Street
Mount Horeb, WI 53572
United States
This is the current principal executive-office address.
Duluth Trading Company
201 East Front Street
Mount Horeb, Wisconsin 53572
United States
The Mount Horeb location houses Duluth’s corporate headquarters and supports product development, marketing, merchandising and administrative functions.
Customer Service: customerservice@duluthtrading.com
Returns: returns@duluthtrading.com
Customers can use the general Customer Service email for order and product support and the returns address for return-related questions.
Apparel Retail, Workwear, Outdoor Clothing, Footwear, E-Commerce and Specialty Retail
1989
Duluth Trading originated from the invention of the Bucket Boss by two brothers working in the construction industry.
2,057 employees
As of February 1, 2026, Duluth reported:
746 full-time employees
and:
1,311 part-time and flexible part-time employees
Of these employees, 1,101 worked in the company’s retail stores.
Duluth Trading does not publish standard public walk-in hours for its Mount Horeb headquarters.
Customer Service live chat agents are generally available:
Weekdays: 7:00 AM to 8:00 PM Central Time
Weekends: 8:00 AM to 5:00 PM Central Time
Automated chat is available 24/7.
https://www.duluthtrading.com/
The website provides men’s and women’s apparel, workwear, footwear, accessories, order management and Customer Service.
Duluth Holdings Inc. trades on the Nasdaq Global Select Market under ticker symbol DLTH.
https://www.duluthtrading.com/content/careers
Duluth Trading hires for headquarters, retail stores, fulfillment centers and Customer Care operations.
Duluth Trading sells work clothing designed for physically demanding jobs and outdoor environments.
Products include work pants, shirts, jackets, overalls and other job-focused apparel.
The company offers women’s work and outdoor clothing, including pants, bib overalls, shirts, jackets and functional apparel.
Fire Hose work pants are one of Duluth Trading’s signature product categories.
The pants are designed around durable fabrics and practical features intended for demanding work environments.
Buck Naked underwear is another well-known Duluth product line designed around comfort, moisture management and everyday wear.
Duluth Trading’s Longtail T shirts are designed with additional shirt length to provide greater coverage during work and movement.
The company sells multiple styles of underwear, base layers and related products designed for work, recreation and everyday use.
Women’s products include underwear and base layers designed around comfort and functional fabrics.
Duluth Trading provides outdoor shirts, pants, jackets, fleece and other clothing for recreation and everyday outdoor use.
AKHG, or Alaskan Hardgear, is part of Duluth’s outdoor-focused product portfolio.The line emphasizes apparel and equipment intended for outdoor environments and demanding conditions.
Duluth sells work boots, casual shoes, outdoor footwear and slippers.
Customers can purchase belts, gloves, socks, hats and other accessories designed for work and outdoor activities.
Duluth provides bags, packs and practical gear for work, travel and everyday organization.
Customers can purchase Duluth merchandise nationwide through DuluthTrading.com.Online tools allow customers to manage orders and review tracking information.
Customers can place orders by telephone at:
1-866-300-9719
Duluth no longer accepts traditional mail-in order forms.
As of February 1, 2026, Duluth operated 63 retail stores in addition to its outlet locations.
Duluth reported three outlet stores as of February 1, 2026.Outlet locations provide selected merchandise and promotional inventory.
Duluth provides return and exchange services for eligible products.
For assistance:
1-866-300-9719
Email: returns@duluthtrading.com
Duluth Trading provides digital Customer Service chat.Automated chat is available 24/7, with live agents available during published service hours.
+1 (608) 424-1544
This is Duluth Holdings Inc.’s current SEC-listed corporate number.
+1 (608) 424-1544
Current headquarters:
201 East Front Street
Mount Horeb, WI 53572
+1 (608) 424-1544
This number is associated with Duluth’s principal executive offices.
+1 (608) 424-1544
Routine merchandise and order questions should normally be directed to Customer Service.
1-866-300-9719
This is Duluth Trading’s principal consumer Customer Service number.
1-866-300-9719
Customers can use this number for order, return and product questions.
1-866-300-9719
This is the primary verified toll-free Customer Service number.
Telephone orders can be placed at:
1-866-300-9719
Duluth does not publish a separate consumer Sales Number.
General Customer Service: 1-866-300-9719
Customers can also email:
customerservice@duluthtrading.com
Duluth does not publish a separate universal billing number.
Customers with payment or refund issues can contact 1-866-300-9719.
Duluth Trading does not publish a universal regional-office telephone number.
Each retail store has its own telephone number.
Customers should use the Store Locator to identify the appropriate location.
Corporate headquarters:
608-424-1544
The nearby Mount Horeb retail store has its own separate local number and should not be confused with headquarters.
Duluth currently ships to the United States and Canada but does not publish one universal international corporate Customer Service line.
Duluth Trading does not publish a corporate emergency hotline.Automated digital chat remains available 24/7 for basic Customer Service assistance.
+1 (608) 424-1544
Shareholders can also use Duluth’s official Investor Relations contact form for company and investment-related inquiries.
Media inquiries are handled through Duluth Trading’s corporate communications and Investor Relations resources.Customers should not use media contacts for ordinary product complaints.
Duluth Trading does not publish one universal public applicant HR number.Candidates should use:
https://www.duluthtrading.com/content/careers
Not applicable.
Duluth Trading is an apparel and outdoor-products retailer.
Call 1-866-300-9719 for an order, return, refund, product or online-account problem. Customers can also email customerservice@duluthtrading.com. Duluth provides 24/7 digital chat, with live representatives generally available from 7:00 AM to 8:00 PM Central Time on weekdays and 8:00 AM to 5:00 PM on weekends.
Before calling, have the order number, email address used for the transaction, product information and tracking or return information available. Corporate matters can be directed to 608-424-1544, but routine shopping and merchandise concerns should remain with Customer Service for faster resolution.
Duluth Holdings Inc. / Duluth Trading Company
201 East Front Street
Mount Horeb, WI 53572
United States
Corporate Phone: 608-424-1544
This is Duluth Holdings Inc.’s current principal executive-office address.
201 East Front Street
Mount Horeb, Wisconsin 53572
United States
Duluth Trading’s corporate team is based at this Mount Horeb location.
Duluth Holdings Inc.
201 East Front Street
P.O. Box 159
Mount Horeb, WI 53572
The physical headquarters address should generally be used when a street address is required.
Duluth describes its Mount Horeb headquarters as a collaborative corporate environment supporting functions such as product development, business operations, creative work and marketing.
As of February 1, 2026, Duluth operated:
63 retail stores
and:
3 outlet stores
across its U.S. retail network.
Duluth operates major fulfillment facilities supporting e-commerce and store distribution.Current fulfillment operations include locations in Belleville, Wisconsin and Adairsville, Georgia.
Duluth also operates a retail store in Mount Horeb.The store is a separate consumer retail location and should not be confused with the corporate headquarters office.
Customers experiencing a problem involving an order, return, product quality, refund, delivery or retail-store experience should gather the relevant purchase information before contacting Duluth.
Call:
1-866-300-9719
Explain the issue and provide the order or purchase details.
Customers can write to:
customerservice@duluthtrading.com
Include the order number and a concise description of the issue.
For a return-specific concern:
or:
1-866-300-9719
Duluth provides automated chat 24/7 and live-agent chat during published Customer Service hours.
Save receipts, order confirmations, tracking records, photographs and Customer Service communications.
For an issue involving a physical Duluth store, contact that location and ask to speak with management.
If the first contact does not resolve the problem, call or email Customer Service again and reference the earlier communication.
Ask whether the issue can be reviewed by a Customer Service supervisor or appropriate specialist.
For a broader unresolved corporate issue:
Duluth Holdings Inc.
201 East Front Street
Mount Horeb, WI 53572
Corporate Phone: 608-424-1544
If a significant payment, refund or consumer issue remains unresolved, customers may consider applicable payment-dispute or consumer-protection options.
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