Blain’s Farm & Fleet Headquarters & Corporate Office

About Blain’s Farm & Fleet

Blain’s Farm & Fleet, operated by Blain Supply, Inc., is a family-owned American retailer serving customers throughout the Midwest. Founded in 1955 by brothers Bert and Claude Blain, the company began as a discount farm and automotive supply store in Janesville, Wisconsin, and has grown into what the company describes as a “Modern General Store.” Blain’s Farm & Fleet currently operates 45 stores across Illinois, Iowa, Michigan, and Wisconsin.

The company offers a broad selection of products for home, work, farm, automotive, outdoor recreation, clothing, pets, and everyday life. In addition to its retail stores and e-commerce website, Blain’s provides automotive service centers, small-engine repair, same-day local delivery, drive-thru pickup, rewards, a credit card, mobile shopping, gift registries, and other customer services.

Quick Information

Industry

General Retail — Farm, Automotive, Home Improvement, Outdoor, Clothing & Consumer Goods

Founded

1955

Company Name

Blain Supply, Inc.

Number of Employees

Approximately 5,500 associates

Corporate Office Hours

Monday–Friday, 8:00 AM–5:00 PM Central Time for customer-service inquiries, excluding holidays when stores are closed.

Email

customerservice@farmandfleet.com

Website

www.farmandfleet.com

Corporate Website

www.farmandfleet.com

Investor Relations

Blain’s Farm & Fleet is privately owned and does not maintain a public-company investor-relations department.

Careers Page

careers.farmandfleet.com

Products & Services

Blain’s Farm & Fleet provides a wide range of merchandise and services for homeowners, farmers, automotive customers, outdoor enthusiasts, families, and working professionals. Its major products and services include:

• Farm & Agriculture — farm equipment, livestock supplies, animal products, fencing, agricultural tools, feed-related products, beekeeping supplies, maple syrup equipment, and other farming essentials.
• Automotive Products — automotive parts, batteries, tires, fluids, tools, accessories, maintenance products, and vehicle equipment.
• Automotive Service Center — routine vehicle maintenance, tire services, brake work, battery services, repairs, and installations at Blain’s Automotive Service Centers.
• Tires — passenger, truck, SUV, and other tire products from major manufacturers, with installation and service available at participating locations.
• Tools & Hardware — hand tools, power tools, hardware, storage systems, shop equipment, and professional-grade products.
• Clothing & Workwear — work clothing, jeans, jackets, footwear, boots, outdoor apparel, and casual clothing for men, women, and children.
• Work n’ Sport® — Blain’s exclusive workwear and footwear brand offering work shirts, pants, boots, outerwear, thermals, and other durable apparel.
• Lawn & Garden — lawn mowers, gardening tools, seeds, fertilizer, outdoor supplies, landscaping products, grills, and seasonal lawn-care equipment.
• Outdoor Power Equipment — lawn mowers, snow blowers, chainsaws, pressure washers, generators, and other outdoor power equipment.
• Sporting Goods — hunting, fishing, camping, boating, fitness, recreation, and outdoor sporting products.
• Pet & Animal Supplies — pet food, treats, animal health products, toys, bedding, livestock supplies, and other pet-care merchandise.
• Home & Housewares — kitchen products, appliances, household goods, storage, cleaning supplies, furniture, and everyday home essentials.
• Outdoor Living — patio furniture, grills, outdoor equipment, camping products, recreation supplies, and seasonal outdoor merchandise.
• Paint & Home Improvement — paint, painting tools, hardware, maintenance products, and supplies for home improvement projects.
• Toys & Games — children’s toys, games, seasonal merchandise, and Blain’s annual Toyland® experience.
• DNR Licenses — participating Blain’s stores sell hunting, fishing, trapping licenses, and related stamps.
• Blain’s Rewards — free rewards membership providing exclusive savings, member events, and points that can be redeemed for rewards.
• Blain’s Credit Card — Farm & Fleet Mastercard offering rewards points on qualifying purchases and additional points at selected categories.
• Mobile App — allows customers to shop online, access their Blain’s account, manage rewards, create gift registries, and use other digital shopping features.
• Buy Online, Pick Up at Drive Thru — customers can place online orders and pick them up through participating store drive-thru locations.
• Same-Day Local Delivery — eligible orders placed by the applicable daily cutoff can be delivered locally from participating stores.
• Small Engine Repair — service and repair for eligible small-engine equipment sold by Blain’s, including lawn and snow equipment.
• Extended Service Program — optional extended protection for eligible products beyond the manufacturer’s limited warranty.
• Gift Registries — customers can create, share, and manage gift registries and lists online or through the Blain’s mobile application.

Blain’s currently operates 45 stores across Illinois, Iowa, Michigan, and Wisconsin and also operates its online store through farmandfleet.com.

Corporate Phone Numbers

Main Customer Service Number

Blain’s Farm & Fleet provides customer support through its official customer-care channels. The company currently directs customers to its online Contact Us form for questions and comments and states that customer-service inquiries are handled Monday–Friday from 8:00 AM to 5:00 PM Central Time.

Customer Service / Online Support

Customers can submit questions and comments through the official Blain’s Farm & Fleet Contact Us form. The form requests the customer’s name, email address, ZIP code, store, and message.

Store Customer Service

For store-specific matters, customers can contact the applicable Blain’s Farm & Fleet location. Store-level assistance may include product availability, purchases, returns, pickup orders, automotive services, and other in-store questions.

Automotive Service

Customers with vehicle maintenance, tire, brake, battery, or repair questions can contact the Automotive Service Center at their local Blain’s Farm & Fleet store.

Corporate Office

Blain Supply, Inc. operates Blain’s Farm & Fleet as a privately owned family business. Corporate and customer-service inquiries can be directed through the company’s official customer-care channels.

How to Reach a Real Person at Blain’s Farm & Fleet

The most direct way to reach a Blain’s Farm & Fleet representative is through the company’s official Contact Us customer-service form. Blain’s states that customer-service questions and comments are handled Monday through Friday from 8:00 AM to 5:00 PM Central Time, excluding holidays when stores are closed.

Customers should provide their name, email address, ZIP code, applicable store, and a detailed description of their question or concern. Blain’s asks customers to allow approximately 2–4 business days for a response because of heavy email volumes. For issues involving a particular store, product, automotive service, or pickup order, contacting the relevant store can also help direct the matter to the appropriate team.

Blain’s Farm & Fleet Headquarters & Corporate Office Address

Blain’s Farm & Fleet is a family-owned company that has remained headquartered in Wisconsin since its founding. The company’s current official materials identify its operations as being based in Janesville, Wisconsin, while its stores serve four Midwestern states.

Blain Supply, Inc. — Corporate Headquarters

Janesville, Wisconsin
United States

Blain’s Farm & Fleet — Website

www.farmandfleet.com

Blain’s Farm & Fleet — Customer Service

Official Contact Us form available through farmandfleet.com

Blain’s Farm & Fleet — Careers

careers.farmandfleet.com

Blain’s operates 45 retail locations across Illinois, Iowa, Michigan, and Wisconsin, supported by its distribution and corporate operations in Wisconsin.

For account-specific or store-related matters, customers should generally contact the individual store or official customer-service team rather than sending sensitive information through an unrelated channel.

How to File a Complaint Against Blain’s Farm & Fleet

Step 1 — Contact the Store Customer Service Team

For a complaint involving an in-store purchase, employee interaction, product, pricing issue, return, pickup order, or store service, first contact the Customer Service team at the applicable Blain’s Farm & Fleet location.

Step 2 — Speak With the Store Manager

If the initial store-level contact does not resolve the issue, request assistance from the Store Manager or another appropriate store leader. Provide your receipt, order number, purchase information, and a clear explanation of the problem.

Step 3 — Contact Blain’s Customer Service

If the store cannot resolve the complaint, submit the matter through Blain’s official customer-service Contact Us form. Include your name, email address, ZIP code, applicable store, and a detailed description of the complaint.

Step 4 — Provide Supporting Documentation

Keep copies of receipts, order confirmations, photographs, warranty information, automotive service records, emails, pickup information, and any other documents relevant to the complaint.

Step 5 — Request Escalation

If the initial customer-service representative cannot resolve the issue, request that the matter be reviewed by a supervisor or the appropriate corporate team. Clearly explain the resolution you are requesting.

Step 6 — Follow Up With Customer Service

If you do not receive a response, follow up through the same official customer-service channel. Blain’s states that customers should generally allow 2–4 business days for responses to online inquiries because of customer-service email volume.

Step 7 — Keep a Record of the Complaint

Maintain copies of all communications, receipts, order information, service records, photographs, correspondence, and any response received from Blain’s Farm & Fleet.

Step 8 — Contact the Appropriate Consumer Protection Agency

If the matter cannot be resolved directly with Blain’s, customers may consider contacting the appropriate state or federal consumer-protection agency depending on the nature and location of the dispute.

Step 9 — Consider Further Legal or Regulatory Action

If a significant complaint remains unresolved after contacting Blain’s Farm & Fleet and the appropriate consumer-protection authority, customers may consider obtaining independent legal advice or pursuing another appropriate legal or regulatory remedy. Keep all supporting documentation before escalating the matter.